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"Location was perfect. Staff was amazing too."

"Great place to stay! Very affordable and close to everything! "

"Excellent location "

"The front desk employees are very rude and no customer service."

"It is beyond my comprehension how this place has a 9 "excellent" rating. 1. It has single pane windows that do not keep out the cold air or sound. 2. There is no thermostat. If you like to sleep in a cold room, this is not the place for you. Unless you sleep in the tub (see next point). 3. For cold weather stays, there is no heat in the bathroom. The room has one radiator in the main living area. If it is cold out, you will freeze in the bathroom. 4. There is not hot water re-circulator. You will waste many many gallons of water trying to get it hot. (To save time with the sink, run the hot water in the tub to get it hotter faster. 5. As I said, it is a very old building with single pane windows. You will hear everything from outside - including the garbage trucks at 5 am. 6. They still use old brass keys. I have no idea what would stop someone from getting copies made and then returning and just let themselves into that room in the future. The only positives are the location (great if you want to stay in Times Square), size of room (large for NYC) and service: they allowed me to leave after one night and refunded my pre-paid second night (through Expedia). It is not 3.5 stars accommodation. Three is generous given the age of the place."

"fast internet good full breakfast "

"Internet good , clean , very small room and bathroom "

"Clean rooms and maintenance, cleaning & security staff very friendly. Check in guy was miserable and gave us no information on check in whatsoever. In room dining the worst I’ve experienced anywhere. Could let it go if it was reasonably priced but it isn’t. The location and view of Times Square was great but that’s all this hotel really has to offer. No explanation on check out of fees incurred. "

"Great hotel, well maintained, clean, and very friendly staff. Can’t beat the location since it’s right on Times Square. Walking distance to everything."