Disney's Yacht Club Resort

Property class: 4

Choose dates to view prices

Close to Epcot® and Disney's Hollywood Studios®, Disney's Yacht Club Resort provides a marina, a coffee shop/cafe, and a playground. Indulge in a deep-tissue massage and a facial at the onsite spa. Enjoy the 24-hour gym, as well as activities like motor boating and fishing. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/game room.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
The current price is ₩949,979
₩1,068,727 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 43 of 43 rooms

View all photos for Water View. Hearing accessible - visual alarms and notifications. 2 queen beds.

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Water View. Hearing accessible - visual alarms and notifications. 2 queen beds.

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard View - Club Level. Hearing accessible - visual alarms and notifications. 2 queen beds.

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Resort View - Club Level. Hearing accessible - visual alarms and notifications. 2 queen beds, 1 dayb

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Resort View - Club Level. Wheelchair accessible with tub and option for hearing accessibility. 2 que

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Turret Suite - Club Level Access. Wheelchair accessible with tub and option for hearing accessibilit

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Water View. Hearing accessible - visual alarms and notifications. 1 king bed.

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Water View. Hearing accessible - visual alarms and notifications. 1 king bed.

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Resort View - Club Level. Florida special accessible room with option for hearing accessibility. 2 q

A hotel room with two beds, a nightstand, and a small table.

Resort View - Club Level. Florida special accessible room with option for hearing accessibility. 2 q

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Water View. Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 queen

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Water View. Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 queen

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Water View. Wheelchair accessible with roll-in shower and option for hearing accessibility. 1 king b

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Water View. Wheelchair accessible with roll-in shower and option for hearing accessibility. 1 king b

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Water View. Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds, 1 day

A hotel room with two beds, a TV, a desk, and a sofa.

Water View. Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds, 1 day

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Water View - Club Level. Hearing accessible - visual alarms and notifications. 2 queen beds.

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Water View - Club Level. Hearing accessible - visual alarms and notifications. 2 queen beds.

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Water View - Club Level. Hearing accessible - visual alarms and notifications. 2 queen beds, 1 dayb

A hotel room with two beds, a TV, a desk, and a hallway leading to another room.

Water View - Club Level. Hearing accessible - visual alarms and notifications. 2 queen beds, 1 dayb

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Water View - Club Level. Wheelchair accessible with tub and option for hearing accessibility. 2 quee

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Water View - Club Level. Wheelchair accessible with tub and option for hearing accessibility. 2 quee

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Bedroom Suite - Club Level Access

A living room with a beige sofa, a wooden coffee table, a flat-screen TV, and a dining area with a table and chairs.

2 Bedroom Suite - Club Level Access

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Resort View. Florida special accessible room with option for hearing accessibility. 1 king bed.

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Resort View. Florida special accessible room with option for hearing accessibility. 1 king bed.

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Resort View. Florida special accessible room with option for hearing accessibility. 2 queen beds.

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Resort View. Florida special accessible room with option for hearing accessibility. 2 queen beds.

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View. Florida special accessible room with option for hearing accessibility. 2 queen beds, 1

A hotel room with two beds, a TV, a desk, and a sofa.

Resort View. Florida special accessible room with option for hearing accessibility. 2 queen beds, 1

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Resort View. Hearing accessible - visual alarms and notifications. 2 queen beds.

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Resort View. Hearing accessible - visual alarms and notifications. 2 queen beds.

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View. Hearing accessible - visual alarms and notifications. 1 king bed.

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Resort View. Hearing accessible - visual alarms and notifications. 1 king bed.

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Resort View. Wheelchair accessible with roll-in shower and option for hearing accessibility. 1 king

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Resort View. Wheelchair accessible with roll-in shower and option for hearing accessibility. 1 king

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Resort View. Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 queen

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View

A hotel room with two beds, a nightstand, and a small table.

Resort View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Water View

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Water View

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Resort View. Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds.

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Resort View. Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds.

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Water View - Club Level

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Captain's Deck Suite - Club Level Access

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for 2 Bedroom Suite. Hearing accessible - visual alarms and notifications. 2 king beds, 1 queen sleeper

A living room with a beige sofa, a wooden coffee table, a flat-screen TV, and a dining area with a table and chairs.

2 Bedroom Suite. Hearing accessible - visual alarms and notifications. 2 king beds, 1 queen sleeper

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Resort View - Club Level

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Resort View - Club Level

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Water View-Club Level. Wheelchair accessible with roll-in shower and option for hearing accessibilit

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Water View-Club Level. Wheelchair accessible with roll-in shower and option for hearing accessibilit

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Water View-Club Level. Wheelchair accessible with tub and option for hearing accessibility. 2 queen

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Water View-Club Level. Wheelchair accessible with tub and option for hearing accessibility. 2 queen

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View. Hearing accessible - visual alarms and notifications. 2 queen beds, 1 daybed

A hotel room with two beds, a TV, a desk, and a sofa.

Resort View. Hearing accessible - visual alarms and notifications. 2 queen beds, 1 daybed

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

PresSte-Clb HearAcc-VisAlrm Notif K 2Q

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Turret Suite - Club Level Access. Hearing accessible - visual alarms and notifications.1 king bed, 2

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

AdmiralSte - ClbLA WChrAcc Tub OptHr K 2Q

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Turret Suite - Club Level Access

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Resort View. Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds, 1 da

A hotel room with two beds, a large window with a view, and a balcony.

Resort View. Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds, 1 da

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Commodore VP Suite - Club Level

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Water View. Hearing accessible - visual alarms and notifications. 2 queen beds, 1 daybed.

A hotel room with two beds, a large window with a view, and a balcony.

Water View. Hearing accessible - visual alarms and notifications. 2 queen beds, 1 daybed.

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Garden or Woods View. Wheelchair accessible with roll-in shower and option for hearing accessibility

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Water View. Florida special accessible room with option for hearing accessibility. 2 queen beds.

A hotel room with two beds, a large window with a view, and a balcony.

Water View. Florida special accessible room with option for hearing accessibility. 2 queen beds.

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Water View. Florida special accessible room with option for hearing accessibility. 2 queen beds, 1 d

A hotel room with two beds, a large window with a view, and a balcony.

Water View. Florida special accessible room with option for hearing accessibility. 2 queen beds, 1 d

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for 2 Bedroom Suite. Florida special accessible room with option for hearing accessibility. 2 king beds,

A living room with a beige sofa, a wooden coffee table, a flat-screen TV, and a dining area with a table and chairs.

2 Bedroom Suite. Florida special accessible room with option for hearing accessibility. 2 king beds,

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Water View. Florida special accessible room with option for hearing accessibility. 1 king bed.

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Water View. Florida special accessible room with option for hearing accessibility. 1 king bed.

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
A resort with multiple swimming pools, lounge areas, and a modern building with balconies.

Conrad Orlando at Evermore

Orlando
  • On private beach
  • Pool
  • Spa
  • Kids pool
9.6 out of 10, Exceptional, 609 reviews
The price is ₩546,542
₩681,016 total
includes taxes & fees
Oct 30 - Oct 31
Conrad Orlando at Evermore
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Bay Lake, a neighborhood in Lake Buena Vista, Disney's Yacht Club Resort is near the airport and on a private beach. Mystic Dunes Golf Club and Arnold Palmer's Bay Hill Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Disney Springs™ and Old Town. Traveling with kids? Don't miss Walt Disney World® Resort and Disney's Hollywood Studios®. Water skiing, parasailing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Lake Buena Vista travel guide
View more Resorts in Orlando
Map
1700 Epcot Resort Blvd, Lake Buena Vista, FL, 32830

What's nearby

  • A large castle with multiple spires and turrets, surrounded by a crowd of people.
    Walt Disney World® Resort
    1 min walk - 0.0 km
  • A large spherical building surrounded by colorful flower beds and people.
    Epcot®
    4 min drive - 2.1 km
  • A Toy Story-themed display with a cowboy figure, a 'Toy Story' sign, and colorful blocks spelling 'LAND'.
    Disney's Hollywood Studios®
    8 min drive - 2.4 km
  • Disney's Fantasia Gardens Miniature Golf Course
    12 min walk - 1.1 km
  • Norway Pavilion
    19 min walk - 1.5 km

Getting around

  • Orlando Station
    25 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    35 min drive

Restaurants

  • The Rose & Crown Pub & Dining Room
    7 min drive
  • Les Halles Boulangerie Patisserie
    5 min drive
  • Tangierine Café
    5 min drive
  • Cape May Cafe
    9 min walk
  • Yorkshire County Fish Shop
    7 min drive

About this property

Disney's Yacht Club Resort

  • Upscale family-friendly resort by the lake
  • Located close to Epcot® and Disney's Hollywood Studios®, Disney's Yacht Club Resort provides a marina, a coffee shop/cafe, and a playground. Treat yourself to a deep-tissue massage or a facial at the onsite spa. Enjoy the 24-hour gym, as well as activities like motor boating and fishing. In addition to a hair salon and an arcade/game room, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • 3 outdoor pools along with a lazy river and a waterslide
    • Cooked-to-order breakfast (surcharge), a free theme park shuttle, and bike rentals
    • Valet parking (surcharge), express check-out, and express check-in
    • Supervised childcare (surcharge), luggage storage, and wedding services
  • Room features
  • All 621 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and hair dryers
    • TVs with cable channels
    • Balconies, mini fridges, and on-request microwaves

Similar properties

A large hotel with a distinctive pyramid-shaped building, a central courtyard with palm trees, and a body of water reflecting the structure.
Walt Disney World Dolphin
Bay Lake
  • On private beach
  • Pool
  • Spa
  • Kids pool
9.0 out of 10, Wonderful, 4,757 reviews
The price is ₩236,833
₩340,861 total
includes taxes & fees
Nov 4 - Nov 5
Walt Disney World Dolphin
Compare similar properties

Frequently asked questions

Does Disney's Yacht Club Resort have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Disney's Yacht Club Resort?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at Disney's Yacht Club Resort on Nov 1, 2026 start from ₩949,979, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Disney's Yacht Club Resort pet-friendly?

Yes, Disney's Yacht Club Resort allows dogs (limit 2 total). There's a fee of USD 75.00 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 25 per night. Valet parking is available for USD 33 per night.

What time is check-in at Disney's Yacht Club Resort?

Check-in begins at 3 PM.

What time is check-out at Disney's Yacht Club Resort?

Check-out is at 11 AM.

Where is Disney's Yacht Club Resort located?

This family-friendly Lake Buena Vista resort is located near the airport, within 1 mi (2 km) of Disney's Fantasia Gardens Miniature Golf Course and Walt Disney World® Resort. Disney's Hollywood Studios® and Epcot® are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Disney's Yacht Club Resort Reviews

9.0

Wonderful

9.2

Cleanliness

9.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 471 out of 739 reviews
Rating 8 - Good. 183 out of 739 reviews
Rating 6 - Okay. 49 out of 739 reviews
Rating 4 - Poor. 25 out of 739 reviews
Rating 2 - Terrible. 11 out of 739 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Staff couldn’t be nicer, rooms are beautiful, club level was great!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great pool area
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great view. Quiet, comfortable with great service! Such a great stay
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms and close to Epcot and Hollywood Studios.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ROOMS HAVE BATHTUB SHOWERS. NO HANDLES TO ASSIST GETTING IN AND OUT. NEEDS TO BE UPGRADED TO ACCOMODATE SENIORS.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing water park area & great location!
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great in all categories
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, great pool. Ale and compass menu is excellent.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you are headed to Epcot. Wonderful pool area for kids and adults. Food was great at all the restaurants and the staff was friendly and accommodating.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful! Lovely property and helpful employees
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disney Magic

We had an amazing time. The service was magical and the resort was truly fantastic.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

A
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Epcot and Hollywood Studios. Can walk to both or take the boat. The pool is shared with the Beach Club Resort and has a real sand “beach”. Restaurants at the resort are well-known for their good food. (Ale and Compass restaurant and Yachtsman restaurant)
Stayed 7 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area is great One thing could use improvement was that Beaches and Cream doesn’t offer take out, they have no containers
Stayed 2 nights in Aug 2022
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the property is very close to Epcot and Hollywood Studies and the pool is the best in Disney. I was not happy about getting my room at 5pm (after checking with the front desk twice prior to that). This is the latest we've ever gotten our room at Disney and had to rush to Disney Springs for our dinner reservation. Also, the safe didn't work because the batteries died.
Stayed 5 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the first time that I booked a specific room, had specific criteria about the room, and the criteria were carried out by the hotel without having to switch rooms. Usually and unfortunately when I book on Hotels.Com, traditional is I don’t get the best room in the house that’s available, but Disney blew this out of the water! We had the best view, 3 beds, great location floor wise, and I didn’t have to go to the room and go back to the front desk to complain to go back to a new room- they did it right the first time!
Stayed 3 nights in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The new “policy” not to clean the rooms is NOT ACCEPTABLE ! If this “5 star” hotel is not willing to give 5 star service to their customers then the should be taken away their 5 stars and they should charge as a 1 star hotel or less. It looks like we the customers are paying all the changes drawn from the pandemic… if this 5 star hotels do not have enough staff whatever the EXCUSE they have now a days, the should close half the hotel and give the customer the 5 STAR SERVICE THEY CHARGE! It is really upsetting really to beg the hotel to clean the room! It is completely ABSURD! And again , if this hotel gives a poor service, then charge as a poor cero star hotel! Shane in Disney Resorts!
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
MÁS OPCIONES DE COMIDA
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención. Impecable hotel e instalaciones! Grandiosa estadía.
Stayed 3 nights in Aug 2022
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
For a 5star property this place lacks in service and does not seem to care for their guests. Traveling with an infant and not only was the room not ready at 3pm check-in time but got run arounds and no follow ups or even a genuine apology extended by a supervisor. Had to chase and call several times and wait on a long line AGAIN to finally get my room close to 4pm, when I was there at 10am. To top it all room did not have requested crib and cleanliness was not upto par. Had dust everywhere and phones were filthy. I travel quiet often and for a 5star this was just sad. Especially for a Disney resort,
Stayed 3 nights in Jun 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
We booked our stay for a surprise birthday celebration for my mom and sister. Mind you…we paid 900. PER NIGHT! Valet never brought bags up, when we called at 11pm after park they said the parking guys “notoriously” forget to tell you to call for your bags!? We ordered flowers and a cake to be in room to surprise my mom. Front desk upon check-in said they were sending a runner ASAP so that when we walked in she would be surprised. No flowers or cake fir 45 minutes…had to leave to get to a lunch reservation. Didn’t see until we got back that night. Magic cards didn’t work in park, so we couldn’t bill anything to our linked card for TWO days! That’s after getting four new cards made the second day! Market in hotel dirty, elevators and hallways dirty with stuff all over floor. Get back to our room after day 2 and room was never cleaned!!!! Towels on floor, beds not made, etc!!! This is a DELUXE RESORT!!!! If you’re still charging 900. per night for a room, you damn well better be delivering high end service! Very disappointing for a Disney resort!
Stayed 1 night in May 2022