DoubleTree Suites by Hilton Orlando - Disney Springs® Area

Property class: 4

Choose dates to view prices

Reviews

8.2 out of 10
Very good
Located close to Disney Springs™ and House of Blues Orlando, DoubleTree Suites by Hilton Orlando - Disney Springs® Area provides a poolside bar, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the hot tub. The on-site restaurant, EverGreen Cafe, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free WiFi in public areas, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
The current price is ₩152,078
₩208,619 total
includes taxes & fees
Oct 28 - Oct 29

Popular amenities

  • Hot tub
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Microwave (with Sofa)

A hotel room with a bed, a television, a sofa, two wicker chairs, a small table, and a window with a view of greenery.

Suite, 1 King Bed with Sofa bed, Microwave (with Sofa)

8.8 out of 10
Excellent
(28 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Microwave (with Sofa)

A hotel room with a bed, a television, a sofa, two wicker chairs, a small table, and a window with a view of greenery.

Suite, Multiple Beds, Microwave (with Sofa)

9.2 out of 10
Wonderful
(54 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Microwave, Pool View

A hotel room with a view of a swimming pool, a sofa, a small table, and a window with curtains.

Suite, Multiple Beds, Microwave, Pool View

9.4 out of 10
Exceptional
(11 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Balcony

A hotel room with two beds, a large window with a city view, a flat-screen TV, and a desk with a lamp.

Suite, Multiple Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Microwave (Mobility & Hearing, Roll-in Shower)

A hotel room with a bed, a television, a sofa, two wicker chairs, a small table, and a window with a view of greenery.

Suite, 1 King Bed, Accessible, Microwave (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Microwave (Mobility & Hearing)

A hotel room with two beds, a large window with a city view, a flat-screen TV, and a desk with a lamp.

Suite, 2 Double Beds, Accessible, Microwave (Mobility & Hearing)

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Microwave (Hearing)

A compact hotel room with a dining table, two wicker chairs, a lamp, a kitchen area with a blue backsplash, and a patterned rug.

Suite, 1 King Bed with Sofa bed, Accessible, Microwave (Hearing)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Microwave

A hotel room with a large bed, a view of the city, and artwork on the wall.

Suite, 1 King Bed with Sofa bed, Microwave

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave (Roll-In Shower)

A hotel room with a bed, a television, a sofa, two wicker chairs, a small table, and a window with a view of greenery.

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Hearing Accessible, Microwave (Hearing)

A hotel room with a large bed, a view of the city, and artwork on the wall.

Suite, 1 King Bed, Hearing Accessible, Microwave (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

A hotel room with a bed, a television, a sofa, two wicker chairs, a small table, and a window with a view of greenery.

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Microwave

Room

Studio, 1 Queen Bed, Microwave

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible, Microwave

Room

Studio, 1 Queen Bed, Accessible, Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Hearing Accessible, Microwave (Hearing)

Room

Studio, 1 Queen Bed, Hearing Accessible, Microwave (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Microwave

A hotel room with two beds, a large window with a city view, a flat-screen TV, and a desk with a lamp.

Suite, Multiple Beds, Accessible, Microwave

  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

A hotel room with a bed, a television, a sofa, two wicker chairs, a small table, and a window with a view of greenery.

Suite, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Mobility Accessible, Microwave (Mobility & Hearing)

A hotel room with two beds, a large window with a city view, a flat-screen TV, and a desk with a lamp.

Suite, Multiple Beds, Mobility Accessible, Microwave (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Microwave (Oversized)

A hotel room with a large bed, a desk, a chair, and a view of the city.

Suite, 1 King Bed with Sofa bed, Microwave (Oversized)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
A resort pool with a central water feature, surrounded by palm trees and lounge chairs.

Sheraton Vistana Villages Resort Villas, I-Drive/Orlando

International Drive District
  • Pool
  • Hot tub
  • Washer
  • Dryer
9.2 out of 10, Wonderful, 4,186 reviews
The price is ₩128,088
₩144,099 total
includes taxes & fees
Nov 11 - Nov 12
Sheraton Vistana Villages Resort Villas, I-Drive/Orlando
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Lake Buena Vista, DoubleTree Suites by Hilton Orlando - Disney Springs® Area is near theme parks. Splitsville Luxury Lanes & Dinner Lounge and Disney's Lake Buena Vista Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Orange County Convention Center and Epcot®. Traveling with kids? Don't miss Disney's Hollywood Studios® and Magic Kingdom® Park. With water skiing and sailing nearby, you'll find plenty of adventures in the water. Visit our Lake Buena Vista travel guide
View more Resorts in Orlando
Map
2305 Hotel Plaza Blvd, Lake Buena Vista, FL, 32830

What's nearby

  • A hot air balloon with a blue and white design, a brick tower, and palm trees.
    Disney Springs™
    17 min walk - 1.4 km
  • A rusted water tower with the words "HOUSE OF BLUES" on it.
    House of Blues Orlando
    5 min drive - 4.1 km
  • A modern building with a large, white, curved roof and a sign that reads "CIRQUE DU SOLEIL".
    La Nouba Theater
    5 min drive - 4.1 km
  • Lake Bryan
    2 min drive - 1.4 km
  • Splitsville Luxury Lanes & Dinner Lounge
    4 min drive - 3.7 km

Getting around

  • Orlando Station
    18 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    27 min drive

Restaurants

  • Circle K
    10 min walk
  • Olive Garden
    11 min walk
  • BJ's Restaurant & Brewhouse
    19 min walk
  • Golden Corral
    2 min drive
  • Miller's Ale House - Lake Buena Vista
    12 min walk

About this property

DoubleTree Suites by Hilton Orlando - Disney Springs® Area

  • Upscale family-friendly resort near Disney Springs™
  • Located close to House of Blues Orlando and Disney's Lake Buena Vista Golf Course, DoubleTree Suites by Hilton Orlando - Disney Springs® Area provides a poolside bar, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the hot tub. The on-site restaurant, EverGreen Cafe, offers breakfast, lunch, dinner, and kids' meals. Free WiFi in public areas is available to all guests, along with shopping on site and a coffee shop/cafe.
  • Other perks include:
    • An outdoor pool along with pool umbrellas
    • Limo/town car service, buffet breakfast (surcharge), and 2 outdoor tennis courts
    • Valet parking (surcharge), express check-out, and a vending machine
    • A banquet hall, tour/ticket assistance, and a ballroom
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 229 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak well of the clean rooms at the property.
  • Other amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • LCD TVs with premium channels
    • Separate sitting areas, separate dining areas, and refrigerators

Similar properties

A large outdoor swimming pool with multiple water features and lounge areas.
Wyndham Garden Lake Buena Vista – Disney Springs® Area
Lake Buena Vista
  • Pool
  • Hot tub
  • Kids pool
  • Free WiFi
8.4 out of 10, Very good, 4,126 reviews
The price is ₩132,358
₩202,940 total
includes taxes & fees
Oct 25 - Oct 26
Wyndham Garden Lake Buena Vista – Disney Springs® Area
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 35 per day; includes in/out privileges)
  • Valet parking on site (USD 45 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 25 for adults and USD 13 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • EverGreen Cafe

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 for adults and USD 13.00 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 6.95 (rates may vary)
  • Self parking fee: USD 35 per day (in/out privileges)
  • Valet parking fee: USD 45 per day
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree Suites by Hilton Orlando - Disney Springs® Area have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

As of Oct 19, 2026, prices found for a 1-night stay for 2 adults at DoubleTree Suites by Hilton Orlando - Disney Springs® Area on Oct 28, 2026 start from ₩152,078, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree Suites by Hilton Orlando - Disney Springs® Area pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 35 per day. Valet parking is available for USD 45 per day.

What time is check-in at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

Check-in start time: 4 PM; Check-in end time: 2 AM. Early check-in is available for a fee of USD 35.00 (subject to availability).

What time is check-out at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

Check-out is at 11 AM.

Where is DoubleTree Suites by Hilton Orlando - Disney Springs® Area located?

This family-friendly Lake Buena Vista resort is within 2 mi (3 km) of Disney Springs™, Splitsville Luxury Lanes & Dinner Lounge, and House of Blues Orlando. Orlando Vineland Premium Outlets and Disney's Lake Buena Vista Golf Course are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

DoubleTree Suites by Hilton Orlando - Disney Springs® Area Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 532 out of 1003 reviews
Rating 8 - Good. 213 out of 1003 reviews
Rating 6 - Okay. 126 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, extremely friendly staff, would definitely go again
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was set to a really nice temperature, felt so good swimming in it love that it opens early , room was really clean well maintained nice helpful staff ! Definitely coming back !
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great breakfast and free of charge shuttle to Disneyworld
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room smelled like mildew The shower knob fell off and leaked our entire stay and most of our showers were with cold water because there was no hot water. On a positive note the staff was wonderful
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean hotel. Amazing staff and amenities
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and super friendly and helpful staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional, at the front desk and in the dining room as well as the market place . Will def book again
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, pool areas needed to be cleaned up.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
great breakfast
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Room was nice and clean. Bar made food quick and was hot and tasty
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were early & loved that we could sit by the pool & relax while waiting for our room to be ready. The staff was very friendly & helpful. This is our go to place to stay when we visit Orlando & has been for over 25 years.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dripping pipe by room in hallway. Room was clean. Staff was amazing. Enjoyed the pool area and breakfast.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean and nice staff
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only there for one night, but everything about this hotel was amazing. From cleanliness, to friendliness of the staff to an overall welcoming feel this place is amazing. The room was spacious and fully equipped for light cooking and a refrigerator for snacks and drinks. I highly recommend!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for families visiting orlando theme parks.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great location, great staff
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable atmosphere and rooms
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
Need a shuttle to Disney springs. Elevator was not working. Breakfast was a good value
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Nice property, very nice staff, great cookies!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. Staff was super friendly and pleasant.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Small free breakfast or offer a fee for just 2 person service .the breakfast bar is too expensive for small senior breakfast. Staff very friendly and helpful. Everything clean.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed here for one night based on location and availability. The hotel itself is clean and centrally located. I was messaged thru Expedia to check in on my Hilton app if I was a member, which I am, so I did. Upon arrival to the hotel, we stopped at the front desk for our free cookies at my daughter’s request. The clerk was very curt, was seemingly annoyed I checked in on the app, and still made us go thru the whole check in process. At one point my daughter said, I don’t really need the cookie anymore. As we left in the morning, we were greeted by a relentless saleswoman to book another stay. This seems to be a theme at a lot of the hotels now in the area, and it’s not great. After we checked out I saw the hotel had charged me nearly $400 even though the room was prepaid. After a 20 minute phone call I was basically told it was an error and I’d have it back in 3-5 business days. Certainly not ideal on vacation to have funds tied up. I don’t think we’ll be returning back anytime soon. And if we do, we’ll skip the cookie.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Excellent staff!!
Stayed 1 night in Jan 2026