워터파크

플라밍고 워터파크 리조트 여행 후기

3 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 1117개 이용 후기 중 325개" "
평점 8 - 좋아요. 1117개 이용 후기 중 235개" "
평점 6 - 괜찮아요. 1117개 이용 후기 중 201개" "
평점 4 - 별로예요. 1117개 이용 후기 중 139개" "
평점 2 - 너무 별로예요. 1117개 이용 후기 중 217개" "

6.6/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
not worthy
Accommodation is so bad... dirty, smell, can't feel safe, humidity, not compfy at all. But my kids love water park ... they enjoy all day long. that is only good thing... but the room... and surround environment... not good... room looks not clean. smoking peple are at the hall way... and men are staying outside.. etc...
hall way ....
air-condition dirty
2021년 12월에 2박 숙박함
답변 제공: Reservations 님, 2022년 1월 9일
Dear guest, We are sorry for any issues you experienced and apologize for any inconveniences they may have caused you and your family. Our Front Desk staff would have been able to resolve most of these issues while you were on property. We want you all to feel safe, comfortable and happy. We're glad the kids enjoyed and apologize again. Please let us know if there is anything we can do for you if you consider rebooking. Hope to see you all again. Thank You for being our

10/10 - 훌륭해요

Tania

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

4/10 - 별로예요

Yoly

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Ashley

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I always enjoy and love staying here. Over all average. Amenities are very nice!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Enmanuel 님, Homestead

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My kids love the water park, but they must improve the quality of the restaurant and attention to costumers, the variety in the breakfast and efficiency.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Fany

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es bonito para diversión de los niños
2024년 4월에 2박 숙박함

8/10 - 좋아요

Carolina

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

8/10 - 좋아요

François

아이를 동반한 가족 여행, 가족 여행
La chambre n’était pas très propre et les installations sont assez vielles.
2024년 3월에 2박 숙박함
답변 제공: Felipe (Phil) 님, 2024년 4월 16일
Thank you, Francois, for your review! We appreciate you taking the time to do so! All the best!

10/10 - 훌륭해요

Roteshia

좋아요: 숙박 시설 상태 및 시설
Everything was very accommodating and very cool. We enjoyed our stay. The staff was very nice
2024년 4월에 3박 숙박함
답변 제공: Felipe (Phil) 님, 2024년 4월 16일
Thank you, Roteshia, for the lovely review! We are here to do our best to satisfy all our clients and we are glad you enjoyed your stay with us! All the best!

4/10 - 별로예요

Nessa

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Felipe (Phil) 님, 2024년 4월 24일
Thank you for your review, Nessa. We are currently working hard to improve our overall guest satisfaction, it would have been great to know what we did you disliked and liked as well. All the best!

8/10 - 좋아요

jennifer

아이를 동반한 가족 여행
It was a very nice property. It was a very nice day we had. However they overcharge for everything on their property. When you buy a six dollar drink at happy hour they will also charge you two dollars extra whether you’re using a card or paying with cash plus the tax, you have to have a credit card to use any other areas in their facility only the tiki bar takes cash. There was a complete language barrier. The property is owned by Spanish people which is not a problem, but they do not understand us, and we could not understand them, which made it very complicated. There was police officers there for disruption of children between two other guests that were staying there a lot of the children were very rough there and we’re not Supervised by parents. I tend to always keep my children with an eyes view so we were able to watch them with no problem but as far as sending your child off to play and expect them to be safe, I would do it.
답변 제공: Phil 님, 2024년 4월 10일
Thank you very much for taking the time to send us your review, Jennifer! We are very pleased you enjoyed your day at our property! Rest assured we will look into the issue with restaurant company. About the cash aspect, we are following the industry trend of being a cashless resort, however we thank you for bringing it up! We will address the other points as well. Thank you again!

6/10 - 괜찮아요

Wendy

아이를 동반한 가족 여행
Me gustó toda el área de afuera muy limpia y la atención de los empleados . No me gustó mucho olor a mariguana por los pasillos,y encontré cucarachas en el baño
2024년 4월에 2박 숙박함
답변 제공: Phil 님, 2024년 4월 10일
Thank you very much for your compliments to our staff. We will be sure to look into the other issues.

4/10 - 별로예요

Detra

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This resort was very old and dated. We could never find the ice maker and several other guess could not as well. It looked like a motel and I wouldn’t recommend it or stay there again!
2024년 3월에 5박 숙박함
답변 제공: VA 님, 2024년 4월 7일
Thank you for your review, Detra. We're sorry to hear about your experience at Flamingo Waterpark Resort. Your feedback helps us improve our services. If you have any further comments or suggestions, feel free to reach out to us. We hope you give us another chance in the future. Safe travels!

2/10 - 너무 별로예요

Diana

별로예요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Phil 님, 2024년 4월 10일
Dear Diana, we apologize for your rating, but would be greatly appreciated if you could inform how we can improve since we are under new management. Thank you

8/10 - 좋아요

Brooke

가족 여행
좋아요: 청결 상태
Our room had a smell to it, and it felt more like a motel. The staff in general was very nice. The water park looks worn but my kids really enjoyed it. The water park is suppose to open at 10am but the slides wouldn’t open till hours later till they had life guards on duty. The Tiki bar charged me 19$ for a vodka and cranberry. I was shocked at the prices for alcohol. I’m not sure if I will book again or not.
2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Hi, I want to apologize for any inconvenience, this issue will be addressed with our staff. Thank you for staying with us.

10/10 - 훌륭해요

Daywantie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great place
2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 5일
Thank you for the rate, we love having you here. See you next time!

8/10 - 좋아요

Yannick

2024년 3월에 5박 숙박함

6/10 - 괜찮아요

Kasey

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Water park was nice for little ones but we got a room with a hot tub and it was dirty. Turned hot tub on and all types of stuff starting spitting out of the jets. Other then that it was ok
2024년 3월에 1박 숙박함
답변 제공: VA 님, 2024년 4월 3일
Hi Kasey,We appreciate the time you took to rate us; we are glad to know that you enjoyed our Water Park. We regret the inconvenience with the tub, if you had informed us of the situation within the property we would have resolved the situation.

10/10 - 훌륭해요

Jada

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 5일
Thank you for the rate, we love having you here. See you next time!

8/10 - 좋아요

Lanetta

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Management 님, 2024년 4월 5일
Thank you for the rate, we love having you here. See you next time!

8/10 - 좋아요

Jesenia

2024년 3월에 1박 숙박함

8/10 - 좋아요

Matt

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 3월에 4박 숙박함
답변 제공: VA 님, 2024년 4월 3일
Hi Matt,Thank you for your comment and we are happy to know that you enjoyed your stay at Flamingo Water Park, we look forward to seeing you again.

2/10 - 너무 별로예요

Jose

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: VA 님, 2024년 4월 3일
Hi José,We are sorry that your stay with us was not pleasant, we would have liked to know sooner so we could solve the situation that disturbed your visit.

6/10 - 괜찮아요

Lilia 님, Chicago

가족 여행
좋아요: 편의 시설/서비스
We choosed the Flamingo because of the waterpark. The place was average, they have a convenience store on site and a couple of restaurants but food was over-priced. Our room was outdated, especially the carpet. If you walked bearfooted your feet will be black from the dirtiness of the carpet. That needs to go. The disappointing part was the extra fee they charge at check in for the use of the waterpark. $30 more per person plus tax. I thought, I had paid our stay in FULL when i booked through Expidia. If they are advertising thier waterpark as a main feature it should be included with the cost of the stay and not charge extra.
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

4/10 - 별로예요

Sydnee

단체 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Cockroach in room
2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Hi, I want to apologize for any inconvenience, this issue will be addressed with our staff. Thank you for staying with us.

10/10 - 훌륭해요

Cruz L

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Thank you for the rate, we hope to see you soon.

4/10 - 별로예요

Sarah

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Water was not hot. Ever. Ceiling fan-dripping from room above. Making puddle on floor. Shower leaked down wall and onto floor-bathroom floor soaking after every shower. Asked several times in one day for room to be cleaned-needed coffee and towels. Did not get done. Language was an issue. Front desk NEVER answered the phone. Went to a generic VM box where not even sure who even calling. The phone in room did not work. AC in room was not cold. Gap between door and floor-bugs could just crawl right in. Restaurant-noone was there when we went so we left, noone seemed to know the hours of it When they did clean the room-it was clean. Kids enjoyed water park. For what we paid was ok. But would not stay again. It has potential....could use some serious updating. Front desk area and restaurant area looked nice-just need to get the rooms updated and all things working right in them.
2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

6/10 - 괜찮아요

Claudra

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The heater didn't work and the water never got hot, also my daughter got stuck in the bathroom cause the door wouldn't open! However my kids enjoyed the water park..
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

4/10 - 별로예요

Ivan

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Stacey

단체 여행, 아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
The staff is very friendly
2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Thank you for staying with us Stacey.

6/10 - 괜찮아요

Jean Anel

가족 여행
좋아요: 편의 시설/서비스
I like the water area. The food in the hotel is took pricey. The hotel room carpet smells bad
2024년 3월에 7박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

10/10 - 훌륭해요

raudel 님, port richey

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
General 5*
2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Thank you for staying with us Raudel.

10/10 - 훌륭해요

Yesmy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Thank you for staying with us Yesmy.

8/10 - 좋아요

Judy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property but would have like to know that the waterpark closes at 7
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 1일
We thank you for your comment, it is very valuable to us. We are currently working on improvements in and around our property. We apologize for not having met your expectations during your visit.

10/10 - 훌륭해요

Miriam

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My daughter enjoy the water park
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Thank you for staying with us Miriam.

10/10 - 훌륭해요

Shanice

2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 15일
Thank you for staying with us, Shanice. See you next time.

4/10 - 별로예요

Karen

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room dirty with roaches. Safe didn’t work. No hangers in closet. Moved to another room and there was trash on the floor. The third room was okay. Had to replace safe and still no hangers in closet.
2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

2/10 - 너무 별로예요

LizMarie

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
My room was very dirty, the sheets looked like they havent been washed in 3 days with all the stains, the floor had dirt stains all over , the shower and jetted tub looked like they were never cleaned at all! the stay was just very disappointing!
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

10/10 - 훌륭해요

SHA RIETTA

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Thank you for staying with us Sha Rietta.

10/10 - 훌륭해요

Eli

좋아요: 편의 시설/서비스
Me encantó buen servicio creo que lo único que falta es que allá más limpieza en las habitaciones
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 1일
We thank you for your comment, it is very valuable to us. We are currently working on improvements in and around our property. We apologize for not having met your expectations during your visit.

2/10 - 너무 별로예요

Rosalynd

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The worst place to go it was boring I want my money back
답변 제공: Management 님, 2024년 4월 1일
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

2/10 - 너무 별로예요

Richard

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The water Park area was nice clean. More attention was given to the pool than to the rooms. Room floor were dirty , put a clean pair of socks and 2 minute later they were black dirty. bed bugs( my wife was stung at multiple places) . the water tap in the bathtub was constantly dripping. took over 5 minutes to get hot water. The smell of moisture was very strong. The humidity and dampness level in the room was incredible.. you woke up and the top of the comforter was wet. The staff was nice, the custodian were very helpful, the security was polite, the front desk were nice and cordial. The ownership must invest in the infrastructure of the rooms starting with the replacement of the old AC in the rooms, need to revamp all the washroom. And actually use some soap and disinfectant when washing the floor . Also need to get the mattresses vapored to kill bedbugs I recommend to spend the day at the Water Park , but i will never book a room there again.
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

4/10 - 별로예요

Latonya

가족 여행
They rooms was very dirty
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

2/10 - 너무 별로예요

Hector

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smell bad, don’t go by the pics on the website/expedia. Roaches in the bathroom. Employees were really nice . Hotel not at all . I didn’t leave the same day because we had car issues .
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

6/10 - 괜찮아요

Carmen

가족 여행
별로예요: 편의 시설/서비스
You get what you pay for. Our sink was clogged, the towel rack broke and the phone did not work. The property was not as pictured. I was glad we only had a short stay here.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

6/10 - 괜찮아요

Giovanni

좋아요: 청결 상태
Not very good, it says that there is breakfast but there isn’t, hot tube and slides close at 7pm and room key stop working every time wouldn’t recommend
답변 제공: VA 님, 2024년 3월 23일
Hello Giovanni,We appreciate your comment as it helps us to improve, tell us that we are in the process of remodeling our restaurant and tiki bar to be able to provide our visitors with a better stay, but we are now open.

8/10 - 좋아요

Adriana

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The water park is really good for small kids, is not deep.
2024년 3월에 1박 숙박함
답변 제공: VA 님, 2024년 3월 23일
Hello Adriana,Thank you for sharing your experience, Adriana! It's great to hear that the water park at Flamingo Waterpark Resort is suitable for small kids with its shallow depth. We're glad to know you had an enjoyable time there.

2/10 - 너무 별로예요

Sandra

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This place feels like the type of place only fugitives would stay at.
2024년 3월에 7박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Amazing 2nd time Here
2024년 3월에 1박 숙박함
답변 제공: VA 님, 2024년 3월 23일
Hello Sandra,Thank you for your nice comment, we are waiting for you again.

8/10 - 좋아요

Cassandra

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
I think Overall, it was fun. The only issue I really had was the phone, didn't work in the room. And they didn't have complimentary breakfast.
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 1일
We thank you for your comment, it is very valuable to us. We are currently working on improvements in and around our property. We apologize for not having met your expectations during your visit.