외관

쉐라톤 올랜도 노스 호텔 여행 후기

3.5 out of 5
쉐라톤 올랜도 노스 호텔
600 N Lake Destiny Dr, Maitland, FL

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 472개" "
평점 8 - 좋아요. 1004개 이용 후기 중 225개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 151개" "
평점 4 - 별로예요. 1004개 이용 후기 중 79개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 77개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Venante

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very accommodating. The property was walking distance to where my son was competing. Very convenient. I would stay there again.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Venante, it's wonderful to hear that our team members at Sheraton Orlando North Hotel were accommodating and that our location worked out perfectly for your son's events. We're thrilled that you consider staying with us again. We can't wait to welcome you back!

6/10 - 괜찮아요

Hirangel

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La habitación tenía olor a cigarrillo. No hablan español.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Hirangel, gracias por compartir tus observaciones. Lamentamos el olor desagradable en su habitación y la barrera del idioma. Se tomarán medidas para garantizar que brindemos un ambiente más acogedor para todos los huéspedes en el futuro. Esperamos que nos brinde la oportunidad de brindarle un mejor servicio en el futuro.

10/10 - 훌륭해요

Chris

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent all around!
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Chris, we appreciate your high opinion of Sheraton Orlando North Hotel. It is delightful to know you had an all-around excellent experience. We look forward to welcoming you back for another unforgettable stay in the future.

10/10 - 훌륭해요

Nestor

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Nestor, the entire Sheraton Orlando North Hotel team thanks you for your high rating on Expedia. We're thrilled that we exceeded your expectations, and we look forward to providing the same wonderful experience on your next visit. Safe travels until then.

4/10 - 별로예요

Garrett

가족 여행
별로예요: 숙박 시설 상태 및 시설
Lobby and public areas are lovely. Third floor carpeting in halls and room were disgusting with stains and dirty. Room was run down..
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Garrett, we thank you for your feedback and it's good to know you found our public areas appealing. However, it's clear there were areas of your stay that didn't meet your expectations. We acknowledge your concern regarding the cleanliness of certain areas and room conditions. Rest assured, these are carefully looked into by our dedicated teams to improve our services wherever possible. Thank you for choosing us and for sharing your perspectives.

8/10 - 좋아요

Deja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Thank you for taking the time to share your review with us, Deja!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Sheraton Orlando North Hotel.

4/10 - 별로예요

James 님, LAKE WALES

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
James, we take note of your rating and regret to hear that your recent stay didn't meet your expectations. We'd value the opportunity to learn more about your experience. Please consider sharing your feedback with us directly. We hope to have the chance to welcome you back and better cater to your needs.

10/10 - 훌륭해요

shatavia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean hotel.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Shatavia, thank you for sharing your kind words. We're delighted that the Sheraton Orlando North Hotel met your standards for cleanliness and overall quality. We aim to provide a superior experience for every guest. We look forward to welcoming you back during your next visit to Orlando.

8/10 - 좋아요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was quiet and nice and had EV charging
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Jennifer, it's wonderful to hear you appreciated the tranquillity and amenities at Sheraton Orlando North Hotel, including our EV charging facilities. We thank you for choosing our hotel and leaving such a positive review. We hope to welcome you back soon.

10/10 - 훌륭해요

Al Alim 님, West Palm Beach

좋아요: 청결 상태, 직원 및 서비스
Overall was a good stay only comment I have is the room had a slight wet smell at first
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
Thank you for staying at the Sheraton Orlando North Hotel and sharing your experience. We are pleased to read that you enjoyed your stay with us. We took note of your comment regarding the initial mild damp aroma in the room. Rest assured, we have shared your feedback with our housekeeping team for review. We appreciate the constructive feedback and look forward to hosting you again in the future.

10/10 - 훌륭해요

Diego

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a ward event so it was helpful to be at the same hotel as the event . I was in all a great stay for my event . But the breakfast buffet was charge , it’s not really an inconvenience. But I believe the Expedia page said it was included. Maybe something to clarify in the future .
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Diego, it's wonderful to hear that your event at Sheraton Orlando North Hotel was successful. We love providing comfort and convenience to our guests. We appreciate the feedback on the breakfast buffet. We checked our Expedia page and it does list breakfast available for a fee, which is typical of full service hotels. We do hope you enjoyed your breakfast with us! We look forward to welcoming you back for future events.

8/10 - 좋아요

Ramon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 19일
Ramon, thank you for choosing to stay at Sheraton Orlando North Hotel. Your rating does speak volumes and we are pleased that your experience was satisfactory. We look forward to your next visit and promise to strive to make your experience even more enjoyable.

2/10 - 너무 별로예요

Achieng

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Achieng, it's disheartening to realize you didn't have the experience you anticipated. Without specific comments, it's difficult to address issues. If you find the time, please consider providing us more information so we can properly respond to your concerns and strive to improve future stays.

10/10 - 훌륭해요

Melissa 님, Fishers

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good and great service and restaurant!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 14일
Melissa, it's wonderful to read you valued the excellent service and dining experience at Sheraton Orlando North Hotel. We strive to make our guests' stays as enjoyable as possible. Thank you for sharing your feedback and we hope to see you again soon.

8/10 - 좋아요

Barbara

좋아요: 숙박 시설 상태 및 시설
The pool
2024년 3월에 10박 숙박함
답변 제공: Customer Service 님, 2024년 3월 13일
Barbara, thanks for your feedback. We're glad you enjoyed your stay with us at the Sheraton Orlando North Hotel. We're especially happy that you had the opportunity to enjoy our pool. We look forward to welcoming you back next time.

6/10 - 괜찮아요

jacquese

좋아요: 청결 상태, 직원 및 서비스
I believe for a Sheraton the floors could have been a little cleaner the elevators were somewhat dirty the floors in general could have been cleaner too many stains and dirt not to be picky but the staff never told me there was a $17-18 fee to park they just said if I have a car my key would give me access to the parking and I found out when I checked out also the guy at the counter never told me I needed to keep the key to get out the parking lot just small things but I don’t like hidden costs and I understand if it was a mistake but they should have told me when I checked in.. just my input hopefully this helps with your review process
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Jacquese, we appreciate your feedback and thank you for bringing these conditions to our attention. We strive to provide a clean environment for all, and we're sorry to hear about your concerns regarding cleanliness and communication. It’s important to us that all our guests are informed of any additional charge at check-in, and we apologize if you found this was not the case. We hope to improve upon these aspects for your future visits.

10/10 - 훌륭해요

amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was amazing we will be back
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Amanda, your review made our day! We're thrilled to know that you found your stay at Sheraton Orlando North Hotel amazing. We eagerly await your return for another memorable experience.

4/10 - 별로예요

David

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room was disgusting. The first room had gad stuff all over the bed sheet. They told me the room was just renovated. I felt i was being punked. This is the sheridan. So then they put me in a different room bed sheet with holes al over. The rest of the hotel look nice.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 9일
David, it's disappointing to hear that your stay did not meet expectations. We are truly sorry about the discomfort you experienced with the cleanliness of your room. We're usually known for our top-notch rooms, and we regret that this was not reflected during your stay. Things like this should certainly not happen in a recently refurbished room. Your comments regarding the linen condition are also concerning and taken seriously. Please know we understand the importance of providing a comfortable and inviting atmosphere to all our guests and will investigate to ensure similar instances do not occur. It's a relief, though, that you found other parts of our premises appealing. Thank you for your feedback. We sincerely hope for an opportunity to provide you with an improved experience in the future.

2/10 - 너무 별로예요

Tiffany

별로예요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Customer Service 님, 2024년 3월 11일
We appreciate you taking the time to share your feedback, Tiffany.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

6/10 - 괜찮아요

Dana

아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
the parking entrance blocked the exit. upon arriving, the entrance is backwards too; everything was dirty
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Dana, we appreciate your feedback about your recent stay. It seems from your comments that you ran into several challenges with the layout of our facility, particularly concerning the entryway and cleanliness. We are dedicated to offering an effortless experience for our guests, so we regret to hear of these concerns. Rest assured, we'll review your feedback with our team members for future improvements. Thank you for bringing these issues to our attention.

10/10 - 훌륭해요

China

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was very nice
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
China, we're happy to hear that you had a pleasant experience during your visit at Sheraton Orlando North Hotel. We're thrilled that our front desk team members made a great impression on you. Thank you for taking the time to share. We're looking forward to welcoming you back soon.

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel for a great price
답변 제공: Customer Service 님, 2024년 2월 27일
Victor, thank you for sharing your kind words about Sheraton Orlando North Hotel. We're thrilled you found our offerings to be great value. Looking forward to welcoming you back on your next visit.

6/10 - 괜찮아요

Jacqueline 님, Cottage Grove

2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Jacqueline, thank you for taking the time to rate your stay at Sheraton Orlando North Hotel. It appears your experience did not meet all your expectations. We continually strive to improve our guest experiences and would love to hear any suggestions you may have. We hope to have the opportunity of welcoming you back on future visits.

6/10 - 괜찮아요

amy

가족 여행
You have to pay for parking on their own lot there is no where elese to park and no busiinesses nearby that would use their parking I felt like i was nickel and dimed alot wont stay there again
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 22일
Amy, we appreciate your feedback. We understand your concerns about the parking fees and can see how this had an impact on your stay. Our location and various amenities often require certain measures, such as a parking charge. However, we're striving to make our services clearer to all our guests. We regret to hear that you felt anything less than satisfactory during your stay. It's our hope you might consider giving us another opportunity to offer a more positive experience in the future.

8/10 - 좋아요

Curtis

좋아요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 22일
Curtis, we're thrilled to see your positive rating for Sheraton Orlando North Hotel. It would mean the world to us if you could share your experience in more detail. We're looking forward to welcoming you back in the future to provide the same level of erudite service.

8/10 - 좋아요

Annkatrin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Annkatrin, thank you for choosing Sheraton Orlando North Hotel and for taking the time to rate us. We hope that your stay was a pleasant one and we look forward to serving you again on your next visit. Safe travels!

10/10 - 훌륭해요

Daniel W. 님, Palm Harbor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property layout. Only suggestions is to have more luggage carts available
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
Daniel W., thank you for choosing Sheraton Orlando North Hotel and for sharing your experience. We're delighted to hear you enjoyed the property layout. Your suggestion regarding the availability of luggage carts has been duly noted. We are always striving to improve our guest experience, and feedback like yours aids in that mission. We hope to welcome you back soon.

6/10 - 괜찮아요

Shabreeka

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
When come in or out the key wouldn’t work to let us out the gate. We had to pay to be let out. In advance we already had paid from the entire time we were staying.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 9일
Shabreeka, we understand there have been some difficulties regarding the gate operation during your stay. It's not our intent to create inconvenience for our guests. We thank you for bringing this matter to our attention. We hope this isolated incident won't discourage you from considering us for future visits.

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice hotel.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
Nancy, it's wonderful to hear you had an enjoyable stay at Sheraton Orlando North Hotel. We're glad our property met your expectations and we hope to see you again in the future.

6/10 - 괜찮아요

Amy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
Amy, it seems like your recent stay at Sheraton Orlando North Hotel didn't completely meet your expectations. We reach for nothing less than excellence, so it would be extremely beneficial for us if you could provide more feedback. We believe in constantly bettering the stay experience for our guests. Thank you for rating us on Expedia, we truly value your input.

10/10 - 훌륭해요

Zugan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 5일
Zugan, it's great to know that you had a positive experience at Sheraton Orlando North Hotel. We strive to make our guests' stays enjoyable. Your brief yet positive comment means a lot to our team members. We look forward to your next visit. Thank you for choosing us for your stay in Orlando.

4/10 - 별로예요

Elizabeth

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms need to be clean better and the staff not to friendly
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 28일
Elizabeth, we regret to hear that your stay did not meet expectations. We strive to provide an immaculate environment for our guests and it seems we fell short during your stay. Additionally, our team members strive to create a warm and welcoming experience for all our guests. We appreciate this feedback and will utilize it to improve our standards. Thank you for taking the time to review your stay.

10/10 - 훌륭해요

Jose Leonardo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is very good
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 28일
Thank you for the 5 out of 5 rating, Jose!We're thrilled to see how much you enjoyed staying at Sheraton Orlando North Hotel. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 - 훌륭해요

Eric 님, des moines

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its quite and safe but there isn’t much around besides commercial buildings
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 26일
Eric, thank you for your positive review. Sheraton Orlando North Hotel prides itself on providing a quiet and secure environment for our guests. We hear your concern about the surrounding area and graciously note that our location offers an escape from bustling city life. Come visit us again soon!

8/10 - 좋아요

Khem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 25일
Khem, it's wonderful to see your positive rating of Sheraton Orlando North Hotel. We hope to have the opportunity to make your next stay deserving of a perfect score. Come back soon!

10/10 - 훌륭해요

Zullyn 님, Miami

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 21일
Thank you for sharing, Zullyn!At Sheraton Orlando North Hotel, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

8/10 - 좋아요

thomas

Safe rooms are nice
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 16일
Thomas, thank you for sharing your experience at the Sheraton Orlando North Hotel. It's great to see that you appreciated the high standards of safety we maintain and enjoyed our well-appointed rooms. We trust you had a wonderful stay and look forward to welcoming you back in the future.

8/10 - 좋아요

greg

가족 여행
Nice property
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 15일
Greg, thank you for acknowledging the charm of Sheraton Orlando North Hotel. We aim to provide an enjoyable stay to our guests and are pleased you appreciated our efforts. Hope to welcome you back soon.

8/10 - 좋아요

Marcia

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didnt know there wasa parking fee. The front desk never mentioned either
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Marcia, we're glad you chose to stay with us at the Sheraton Orlando North Hotel. We understand that there was a confusion about the parking fee, and hope that it didn't overshadow your overall experience. For future stays, we always encourage our guests to check all the facility details both on our website and through direct communication with our front desk. We look forward to having the opportunity to host you again.

10/10 - 훌륭해요

Makaela

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 27일
Thanks for the fantastic rating, Makaela!It's outstanding we could exceed your expectations during your stay at Sheraton Orlando North Hotel. We're all looking forward to your next stay with us.

10/10 - 훌륭해요

Brandon

2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 25일
Brandon, it's great to see your perfect rating of Sheraton Orlando North Hotel. We're truly proud to uphold our high standards of service. We would be thrilled to welcome you back in the future.

8/10 - 좋아요

Lisset

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The lighting in the room was too dim. As you open the door in the room, the light didn’t work, the room was a bit dark.
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Lisset, thank you for this detailed feedback. We're glad your overall experience was positive and feel regretful to know there were some concerns with the room lighting. Our maintenance team has been alerted to your comments to ensure our future guests have a bright and cheery stay. We're appreciative of your input and look forward to welcoming you again at Sheraton Orlando North Hotel for an even better experience.

8/10 - 좋아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really enjoyed this hotel. Pool area is excellent.
2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 8일
Philip, we're delighted your stay at Sheraton Orlando North Hotel proved enjoyable and you appreciated our superb pool area. We hope to welcome you back for another pleasant stay soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 8일
Thanks for the perfect rating! We can't wait to see you again soon for another amazing experience at Sheraton Orlando North Hotel. Have a great day!

10/10 - 훌륭해요

Angel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a great place to stay! A little far from the airport, but not too far from Universal or downtown Orlando.
2023년 12월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Angel, we're thrilled that you recognized Sheraton Orlando North Hotel as a great place to stay. We're ideally located for guests to enjoy the well-known attractions such as Universal and downtown Orlando. While we do understand our distance from the airport may be slightly extended, we're pleased it didn't hamper your overall experience. We look forward to the opportunity to accommodate you again.

8/10 - 좋아요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
if you go during the holidays be sure to be aware that people may be loud during that time.
2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Martin, thank you for sharing your experience at Sheraton Orlando North Hotel. We understand that some periods can be lively, such as holiday seasons. We strive to create a peaceful environment for all our guests and we appreciate your understanding. Looking forward to welcoming you back during quieter times.

10/10 - 훌륭해요

Tanya

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best shopping area and the room is clean and breakfast is good! I will come back again . This was my second time staying in this hotel and I love it . My class reunion was held at this hotel Oct 7 ,2023.
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Tanya, we're delighted to know that your visits at Sheraton Orlando North Hotel have consistently met your expectations, especially our clean rooms and enjoyable breakfast. It's wonderful that you appreciated our location as well. We are thrilled that we could provide a great setting for your class reunion and we eagerly look forward to your return!

4/10 - 별로예요

Eymi

2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Eymi, it seems your recent experience at our property wasn't up to expectations. Constructive feedback, though silent in this case, is always appreciated as it provides us the opportunity to improve. We do hope you will consider us again so we may offer a more satisfactory stay in the future.

10/10 - 훌륭해요

Jerely

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Thank you for the perfect rating, Jerely!We are very pleased to hear that you had a wonderful stay at Sheraton Orlando North Hotel. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 - 훌륭해요

Melissa 님, Jacksonville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to pay for parking
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Melissa, we're thrilled to acknowledge your positive rating for Sheraton Orlando North Hotel. We understand your comment regarding parking and appreciate feedback like this to continuously improve our guests' experiences. We're looking forward to your next stay with us where we can hopefully exceed all of your expectations.