3 개의 야외 수영장, 수영장 파라솔

실버 레이크 리조트 여행 후기

3.5 out of 5
실버 레이크 리조트
7751 Black Lake Road, Kissimmee, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1323개 이용 후기 중 709개" "
평점 8 - 좋아요. 1323개 이용 후기 중 314개" "
평점 6 - 괜찮아요. 1323개 이용 후기 중 151개" "
평점 4 - 별로예요. 1323개 이용 후기 중 69개" "
평점 2 - 너무 별로예요. 1323개 이용 후기 중 80개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room didn’t have many decorations. Bed sheet fitted did not fit the king size bed. Staff was awesome
2024년 3월에 2박 숙박함
답변 제공: Sharon S. - Resort MOD 님, 2024년 3월 27일
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

8/10 - 좋아요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The facility is really clean and staff are very friendly. I would recommend this place to anyone.
2024년 3월에 2박 숙박함
답변 제공: Sharon S. - Resort MOD 님, 2024년 3월 27일
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

8/10 - 좋아요

Laneya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, close to everything
2024년 3월에 2박 숙박함
답변 제공: Sharon S. - Resort MOD 님, 2024년 3월 27일
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

4/10 - 별로예요

Monique

가족 여행
별로예요: 청결 상태
Toilet backed- up on our last day…. It ran over with feces all over the bathroom floor. This must be in fact a normal occurrence because staff members didn’t see the urgency in the matter. They tired to convince us to be an owner but I definitely don’t regret declining any offers.
2024년 3월에 2박 숙박함
답변 제공: Sharon S. - Resort MOD 님, 2024년 3월 27일
Here at Silver Lake Resort, we take ownership if a stay was less than perfect. We sincerely apologize for the experience during your stay, and we value your feedback to allow us to address potential opportunities to grow the success of the resort. We hope to see you back soon!

2/10 - 너무 별로예요

sylvie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Il y avait des punaises de lit dans notre chambre et quand on leur a dit il on rempli un rapport et il ne mon pas rien offert pour compenser car nous étions plein de piqûre
2024년 3월에 2박 숙박함
답변 제공: Resort Management 님, 2024년 3월 24일
Thank you for sharing your review with us. We apologize for not meeting your expectations during your stay at our resort. We take your feedback seriously and deeply regret any inconvenience you experienced. Your comments will be thoroughly reviewed by our team, and we will work diligently to address the issues you mentioned to improve our services.If you are open to giving us another chance, we would love the opportunity to make it right and provide you with a more satisfactory experience.

10/10 - 훌륭해요

Miry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Sharon S. - Resort MOD 님, 2024년 3월 27일
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

6/10 - 괜찮아요

Michael

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Stay was ok but when we got in the room the TV didn’t work, there were no cups for coffee maker, ice tray in freezer was broken, and we only had 2 rolls of toilet paper for a 5 day stay. When we asked the front desk for another roll they tried to charge us for it. Felt like we were being nickel and dimed at this “resort” we probably will not return.
2024년 3월에 4박 숙박함
답변 제공: Resort Management 님, 2024년 3월 24일
Thank you for sharing your review with us. We appreciate your feedback and apologize for any aspects of your stay that may not have met your expectations.Your comments are valuable to us as they help us identify areas that require improvement. We will carefully review your feedback and take the necessary steps to enhance our services and facilities. We hope that you would consider staying with us again in the future, as we would love the opportunity to provide you with a more enjoyable and satisfactory experience.

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and staff were polite and helpful.
2024년 3월에 6박 숙박함
답변 제공: Sharon S. - Resort MOD 님, 2024년 3월 23일
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

8/10 - 좋아요

Carol

2024년 3월에 7박 숙박함
답변 제공: Resort Management 님, 2024년 3월 24일
Thank you for choosing our resort, we look forward to the chance to welcome you back.

8/10 - 좋아요

Tineal

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Sharon S. - Resort MOD 님, 2024년 3월 20일
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

6/10 - 괜찮아요

Shannon

가족 여행
좋아요: 편의 시설/서비스
So this property is very outdated to start with, they also immediately push the timeshare scam. The resort does offer fun stuff but then to even use the basket ball court or any amenities you must “rent” the balls to use then and play ect… also, We found a few bugs in our bed we were worried it was bed bugs and called the front desk their answer was someone can come spray it?!?! Not move us rooms or anything…and it was the bed my kids eere in so they were supposed to sleep on chemicals same day? I’d never even heard of this option before (it’s never happened to me before at a place tho either) The response was terrible and then they never even came to the room either and then lied to us about it after the fact when I called to see what happened. The rooms are old, outdated, spacious yes, seemed subpar cleanliness at best and windows are full of algae so you can barely see out of them. For the most part most of the staff was nice especially the security team. I was refunded PART of the ridiculous $100 in taxes and resort fees. But only after going to the front desk on checkout and having to ask about it only then was I given a small fee return. Overall 6/10.
2024년 3월에 2박 숙박함
답변 제공: Sharon S. - Resort MOD 님, 2024년 3월 18일
Here at Silver Lake Resort, we take ownership if a stay was less than perfect. We sincerely apologize for the experience during your stay, and we value your feedback to allow us to address potential opportunities to grow the success of the resort. We hope to see you back soon!

6/10 - 괜찮아요

David

2024년 3월에 7박 숙박함
답변 제공: Sharon S. - Resort MOD 님, 2024년 3월 18일
Here at Silver Lake Resort, we take ownership if a stay was less than perfect. We sincerely apologize for the experience during your stay, and we value your feedback to allow us to address potential opportunities to grow the success of the resort. We hope to see you back soon!

8/10 - 좋아요

Deborah

가족 여행
좋아요: 숙박 시설 상태 및 시설
The room we were in was very large for the price. No housekeeping even though we paid a resort fee. We had to take our own trash out. We had an issue with a fire alarm not working around midnight. However this was taken care of in a timely manner.
2024년 3월에 4박 숙박함
답변 제공: Resort Management 님, 2024년 3월 17일
Thank you for sharing your review with us. We appreciate your feedback and apologize for any aspects of your stay that may not have met your expectations.Your comments are valuable to us as they help us identify areas that require improvement. We will carefully review your feedback and take the necessary steps to enhance our services and facilities. We hope that you would consider staying with us again in the future, as we would love the opportunity to provide you with a more enjoyable and satisfactory experience.

8/10 - 좋아요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and great for the kids
2024년 3월에 10박 숙박함
답변 제공: Resort Management 님, 2024년 3월 13일
Thank you for choosing our resort! We're thrilled to hear you had a wonderful stay. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Calvionna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Place for kids. Have activities “ game room, movie theater, basketball court, tennis court. Me and my kids loved it. Staff is also friend & nice.
2024년 3월에 3박 숙박함
답변 제공: Resort Management 님, 2024년 3월 11일
Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience during your stay with us. It's our top priority to ensure our guests have a memorable and enjoyable time, and we're delighted that we were able to meet and exceed your expectations.Your kind words mean the world to us, and they serve as a great source of motivation for our team. We're dedicated to providing exceptional service and creating a welcoming environment for all our guests, and your feedback lets us know we're on the right track.If there's anything else you'd like to share or if you have any suggestions for how we can make your next stay even better, please don't hesitate to reach out. We can't wait to welcome you back and provide another outstanding experience. Thank you for choosing us, and we look forward to serving you again in the future!

8/10 - 좋아요

lise 님, Saint Sauveur

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tres beau et beaucoup de commodité. Apportez votre café filtre et filtre.
2024년 3월에 3박 숙박함
답변 제공: Sharon S. - Resort MOD 님, 2024년 3월 15일
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

4/10 - 별로예요

Sylvie

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
My husband and I stayed at this property last year in a one bedroom villa; it was clean bright and spacious. This year we also reserved a one bedroom villa. The room we got this year was dark, dingy, much smaller with a terribly stained carpet. Not planning to return!
2024년 2월에 4박 숙박함
답변 제공: Resort Management 님, 2024년 3월 10일
Thank you for sharing your review with us. We appreciate your feedback and apologize for any aspects of your stay that may not have met your expectations.Your comments are valuable to us as they help us identify areas that require improvement. We will carefully review your feedback and take the necessary steps to enhance our services and facilities. We hope that you would consider staying with us again in the future, as we would love the opportunity to provide you with a more enjoyable and satisfactory experience.

8/10 - 좋아요

Bernice

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Safe and clean. Staff friendly.
2024년 2월에 13박 숙박함
답변 제공: Sharon S. - Resort MOD 님, 2024년 3월 9일
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

10/10 - 훌륭해요

angela

2024년 3월에 5박 숙박함
답변 제공: Sharon S. - Resort MOD 님, 2024년 3월 9일
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

8/10 - 좋아요

Joshua

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is very close to all Disney parks, great mini market on property that sells EVERYTHING! Great food and friendly staff!
2024년 3월에 5박 숙박함
답변 제공: Sharon S. - Resort MOD 님, 2024년 3월 8일
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

8/10 - 좋아요

Alexandre

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second time at the resort. It was great, but I liked my first time because I had a bigger room (two bathrooms). When we arrived, we noticed that the AC wasn’t working. I called the front desk and they sent someone right away. It turned out that the compressor was broken, so they sent us to another room. Besides that, everything was great! I love this resort. It’s very close to Disney and to many restaurants!
2024년 2월에 6박 숙박함
답변 제공: Sharon S. - Resort MOD 님, 2024년 3월 6일
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

6/10 - 괜찮아요

Kendra K.

아이를 동반한 가족 여행
Asked for extra blanket/comforter for pull out bed and was given a fitted mattress pad. Staff was kind.
2024년 2월에 4박 숙박함
답변 제공: Sharon S. - Resort MOD 님, 2024년 3월 6일
Here at Silver Lake Resort, we take ownership if a stay was less than perfect. We sincerely apologize for the experience during your stay, and we value your feedback to allow us to address potential opportunities to grow the success of the resort. We hope to see you back soon!

8/10 - 좋아요

michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have been coming here for about 5 years now and love it. Plenty of pool chairs, although a little uncomfortable and lunch options if you want to hang around the pool and eat. Close to Disney and Disney Springs is a plus. All types of restaurants close by. Traffic on 192 can be a bear from 4pm-7pm. The only complaint we had this trip was the excessive leaf blowing outside EVERY morning. Instead of raking or vacuuming the leaves they blew them against the building every day. If they removed them, they wouldn't have to keep doing this especially when it was windy Be prepared to be pressured into their timeshare speech..
2024년 2월에 5박 숙박함
답변 제공: Resort Management 님, 2024년 3월 1일
Thank you for choosing our resort, we look forward to the chance to welcome you back.

8/10 - 좋아요

David

2024년 2월에 5박 숙박함
답변 제공: Sharon S. - Resort MOD 님, 2024년 3월 22일
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

8/10 - 좋아요

Stephen

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This room was much larger than I anticipated. It was nice overall. The only complaint was a saw at least one full sized cockroach in my living area and two baby roaches in the master bathroom. I think a little more exterminator service would solve this. The room was very clean and I was happy with it. I would stay here again.
2024년 2월에 2박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for sharing your review with us. We appreciate your feedback and apologize for any aspects of your stay that may not have met your expectations.Your comments are valuable to us as they help us identify areas that require improvement. We will carefully review your feedback and take the necessary steps to enhance our services and facilities. We hope that you would consider staying with us again in the future, as we would love the opportunity to provide you with a more enjoyable and satisfactory experience.

8/10 - 좋아요

Rizzi

2024년 2월에 3박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for staying with us, and we hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

Mary 님, Richmondale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great dtay
2024년 2월에 4박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for your review! We're thrilled you had a wonderful stay. Can't wait to welcome you back!

6/10 - 괜찮아요

Scott

좋아요: 편의 시설/서비스
별로예요: 청결 상태
Late check in Early check out Room never got served 4 days Bathroom was dirty Shower head leaked
2024년 2월에 4박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for sharing your review with us. We appreciate your feedback and apologize for any aspects of your stay that may not have met your expectations.Your comments are valuable to us as they help us identify areas that require improvement. We will carefully review your feedback and take the necessary steps to enhance our services and facilities. We hope that you would consider staying with us again in the future, as we would love the opportunity to provide you with a more enjoyable and satisfactory experience.

10/10 - 훌륭해요

Cami

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The remote to the master bedroom TV was not working because it was for a smart tv. The flatscreen on the wall was not a smart TV. I called the front desk and maintenance came immediately. Within 30 minutes, I had a brand new LG Insignia tv on the wall. The staff was very nice, helpful, and professional. This resort is a timeshare. They offer $200 to do a tour when you check in. I told them I was not interested and the guy said ok, no problem. Never called or harassed me one time! I will stay here in the future.
2024년 2월에 7박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience during your stay with us. It's our top priority to ensure our guests have a memorable and enjoyable time, and we're delighted that we were able to meet and exceed your expectations.Your kind words mean the world to us, and they serve as a great source of motivation for our team. We're dedicated to providing exceptional service and creating a welcoming environment for all our guests, and your feedback lets us know we're on the right track.Thank you for choosing us, and we look forward to serving you again in the future!

8/10 - 좋아요

Jose

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
good price
2024년 2월에 3박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for staying with us, and we hope to have the chance to welcome you back in the future.

8/10 - 좋아요

Alan C

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay.
2024년 1월에 5박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for staying with us, and we hope to have the chance to welcome you back in the future.

8/10 - 좋아요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful affordable option to stay near all the Disney action. Clean and spacious.
2024년 2월에 3박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for staying with us, and we hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

JASON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 2월에 2박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for your review! We're thrilled you had a wonderful stay. Can't wait to welcome you back!

10/10 - 훌륭해요

Enrique 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay for Disney trips
2023년 12월에 2박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for staying with us, and we hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

CRISTIAN 님, LA MORITA I

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente!!
2024년 2월에 5박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
We are grateful for your kind words, and we can't wait to have the pleasure of welcoming you back for another outstanding stay in the future.

10/10 - 훌륭해요

Jian

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Huge space
2024년 2월에 6박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for staying with us, and we hope to have the chance to welcome you back in the future.

8/10 - 좋아요

Diane

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
We had a wonderful time! I would give it full stars had the floors been washed in our unit. Both of our feet were black after walking around our unit. Might I suggest to management that they invest in one gas barbecue for use. Charcoal is inconvenient and not practical for travelers coming from airport or driving there.
2024년 1월에 28박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for staying with us, and we hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

Karli

연인과의 여행
Wonderful per usual!
2024년 2월에 4박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
We are grateful for your kind words, and we can't wait to have the pleasure of welcoming you back for another outstanding stay in the future.

10/10 - 훌륭해요

Patsy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for staying with us, and we hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

Onilvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for staying with us, and we hope to have the chance to welcome you back in the future.

6/10 - 괜찮아요

Precious

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for staying with us, and we hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very well kept
2024년 2월에 2박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
We are grateful for your kind words, and we can't wait to have the pleasure of welcoming you back for another outstanding stay in the future.

6/10 - 괜찮아요

Jessica Ann

2024년 2월에 2박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for staying with us, we hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

Dora

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked it overall, I have no complaints
2024년 2월에 3박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
We are grateful for your kind words, and we can't wait to have the pleasure of welcoming you back for another outstanding stay in the future.

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스
Tub was dirty
2024년 2월에 3박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for sharing your review with us. We appreciate your feedback and apologize for any aspects of your stay that may not have met your expectations.Your comments are valuable to us as they help us identify areas that require improvement. We will carefully review your feedback and take the necessary steps to enhance our services and facilities. We hope that you would consider staying with us again in the future, as we would love the opportunity to provide you with a more enjoyable and satisfactory experience.

8/10 - 좋아요

Blake

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was fine with exception of spotty wifi, mostly in the evening.
2024년 1월에 14박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for staying with us, we hope to have the chance to welcome you back in the future.

6/10 - 괜찮아요

Bruce

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
No ice machine and next buildings ice machine broken.
2024년 2월에 4박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for sharing your review with us. We appreciate your feedback and apologize for any aspects of your stay that may not have met your expectations.Your comments are valuable to us as they help us identify areas that require improvement. We will carefully review your feedback and take the necessary steps to enhance our services and facilities. We hope that you would consider staying with us again in the future, as we would love the opportunity to provide you with a more enjoyable and satisfactory experience.

6/10 - 괜찮아요

Erick

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for choosing our resort, we look forward to the chance to welcome you back.

10/10 - 훌륭해요

Tanya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love it
2024년 2월에 2박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for choosing our resort, we look forward to the chance to welcome you back.

4/10 - 별로예요

Amber

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스
First off the room we got was not what was pictured in the Expedia listing. I should have researched closer but it was listed as a kitchenette but it’s a standard small room with a microwave and mini fridge like any other hotel room. Housekeeping doesn’t come, you can call for extra towels but they will charge you for toilet paper if you need anymore than the roll (that was half used when we got there) that’s already there (also we stayed 6 days so no extra toilet paper or clean towels was a little excessive for that long of a stay) They’ll harass you when you get there to check in and during your stay to do a time share presentation also. The location is fine decent, the rooms could use some updating for the price. There’s a security guard when first come in but I was only asked 3 times out of about 30 while coming in what building I was in or anything else so that was kind of useless. I wouldn’t stay here again just for the fact of the room wasn’t what I thought I was getting and the deal with no housekeeping etc.
2024년 1월에 6박 숙박함
답변 제공: Resort Management 님, 2024년 2월 29일
Thank you for sharing your review with us. We appreciate your feedback and apologize for any aspects of your stay that may not have met your expectations.Your comments are valuable to us as they help us identify areas that require improvement. We will carefully review your feedback and take the necessary steps to enhance our services and facilities. We hope that you would consider staying with us again in the future, as we would love the opportunity to provide you with a more enjoyable and satisfactory experience.