Verified
2/10 Terrible
gary
Feb 24, 2026
Was never sent code or info to check in. We slept in rental car first night because Orlando was full, and then spent every day working to find a hotel to stay in. Called 4 times the first day. Never a return call. Called second day, and I think they blocked my calls. Called from a friends phone and left a message to email, text, or call me. Nothing. Payed through Hotel.com. Now I have to spend time trying to get my money back. The good thing is I payed for travel insurance on this one. Don't use these people. I think they rented it out from under me because they figured out they could get more because Orlando was full.
gary
Stayed 5 nights in Feb 2026

















