감사합니다! 귀하의 의견에 감사드립니다. 숙박에 불편함을 느끼실 때마다 주저하지 마시고 프론트 데스크에 연락해 주십시오. 기꺼이 도와드리겠습니다.

Thank you! We appreciate your feedback.

Dear Fred, Thank you for taking the time to leave such a thorough review of Novotel Ottawa City Centre.Bests, Front Desk Team

hello, Thank you for taking the time to leave such a thorough review of Novotel Ottawa City Centre.Bests, Front Desk Team

Dear Yarrow, We are glad to hear that you enjoyed your stay and hope you will continue to stay at Novotel Ottawa City Centre.Bests, Front Desk Team

Dear Yash, We are glad to hear that you enjoyed your stay and hope you will continue to stay at Novotel Ottawa City Centre.Bests, Front Desk Team

Dear Sarah, Thank you so much for your positive comments about our hotel. I am happy to hear that our staff made your stay pleasant. I would look forward to having you as our guest! Bests, Sona AbbasiFront Office Manager

Dear Richard, Thank you for taking the time to review Novotel Ottawa City Centre. We are glad you were able to enjoy all our hotel has to offer.Regards, Front Desk Team

Dear Selene, We would like to thank you for taking the time to share your experience with us. We are very pleased to read how much you enjoyed some aspects of your stay and especially the hotel's location.We look forward to welcoming you back next time your travel plans include The Novotel Ottawa!Regards, Front Desk Team

Bonjour Joel, Nous sommes heureux d'apprendre que vous avez apprécié votre séjour et espérons que vous continuerez à séjourner au Novotel Ottawa City Centre.

Dear Ingrid, We are happy that you liked some aspects of your stay like the room and the cleanliness. looking forward to welcoming you back. Bests, Front Desk Team

Dear Arnie, We very thank you much for your review of our hotel. It is always our pleasure to serve our guests and make their stay more satisfying. However, I am so sorry that your experience with AC did not meet your expectations. It is unfortunate you didn't call reception; our duty manager could have easily solved this inconvenience. Despite the detail you mentioned above, I trust overall you had an enjoyable stay with us at The Novotel Ottawa and I truly hope to have the opportunity to welcome you back.Bests, Front Desk Team

Bonjour Jennife, Nous sommes heureux d'apprendre que vous avez apprécié votre séjour et espérons que vous continuerez à séjourner au Novotel Ottawa City Centre.Réception

Dear Emilie, We would like to thank you for taking the time to share your experience with us. We are very pleased to read how much you enjoyed some aspects of your stay and especially the hotel's location.We look forward to welcoming you back next time your travel plans include The Novotel Ottawa!Regards, Front Desk Team

Dear Linda, we appreciate you taking your time and leaving a comment regarding the stay. Please be advised kindly that the hotel doesn't own parking and there is public parking belonging to Indigo below us with a fee which is temporarily closed because of their maintenance. Another paid option is just in front of the hotel door that belongs to Rideau Centre Mall. We apologize if this caused any inconvenience.We hope to see you again. Bests, Front Desk Team

Dear Jhai, Thank you for taking the time to let us know about your recent visit to our hotel. We appreciate your comments and vital feedback. We are always striving to do our best for our guests and your experience will ensure we do just that.Bests, Front Desk Team

Dear Marc-Andre, Thank you for taking the time to let us know about your recent visit to our hotel. We appreciate your comments and vital feedback. We are always striving to do our best for our guests and your experience will ensure we do just that.Bests, Front Desk Team

Dear Tsz, Thank you so much for your positive comments about our hotel. I am happy to hear that our staff made your stay pleasant. I would look forward to having you as our guest! Bests, Sona AbbasiFront Office Manager

Dear Rachid, Thank you for your detailed remarks. Your comments help us increase our learning and give us the opportunity to review our standards and levels of service. I hope we will have the pleasure of serving you again in the near future.Bests, Sona AbbasiFront Office Manager

Hello Arden, Thank you for taking the time to share your comments concerning your stay at the Novotel Ottawa City Centre. Excellent service is what we strive to be known for; therefore, your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests.hope to see you again, Bests, Front Desk Team

Dear guest, Thank you for taking the time to share your comments concerning your stay at the Novotel Ottawa City Centre. Excellent service is what we strive to be known for; therefore, your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests.please be advised kindly that we do not own a parking and the one below us belongs to Indigo and is closed temporarily due to their repairs.We hope to see you again.Bests, Front Desk Team

hi Julia, Thanks for commenting about your stay and we are sorry if your experience did not meet your expectations. we will share this message with the concerned department for further consideration. Bests, Front Desk Team