로비

페어필드 인 바이 메리어트 오웬스보로 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 406개 이용 후기 중 206개" "
평점 8 - 좋아요. 406개 이용 후기 중 120개" "
평점 6 - 괜찮아요. 406개 이용 후기 중 56개" "
평점 4 - 별로예요. 406개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 406개 이용 후기 중 6개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

Manuel

가족 여행
Mattress to soft
2024년 5월에 1박 숙박함
답변 제공: Carrey 님, 2024년 5월 27일
Thank you for choosing Fairfield Inn during your trip to Owensboro. I would like to apologize that you didn't find comfort in our mattresses. I would like to mention that the hotel is getting renovated fairly soon, in which we will be getting all new mattresses. We hope the next time you are in the area, you'll come back to see us and let us provide you with a comfortable, carefree stay.

6/10 - 괜찮아요

James

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needs a deep cleaning and properly trained staff at check in.
2024년 5월에 1박 숙박함
답변 제공: Carrey 님, 2024년 5월 6일
Thank you for taking the time out to leave us this candid review. Although reviews like this aren't what a hotel hopes for, they help to let us know which areas of the hotel need improvement, so I'm very gracious that you were honest about your stay. Moving forward, we will be taking further steps to ensure that these 2 issues are taken care of. We hope to welcome you back again the next time your travels bring you to Owensboro.

8/10 - 좋아요

Ronald 님, Issaquah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was decent
2024년 4월에 1박 숙박함
답변 제공: Carrey 님, 2024년 4월 30일
Thank you for taking the time out to leave us this review, Ronald. We greatly appreciate your loyalty to Marriott and look forward to welcoming you back.

10/10 - 훌륭해요

Pamela

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Everything and everyone were very professional and clean and extremely efficient in their jobs! The way they helped us! Had a great time!
2024년 4월에 1박 숙박함
답변 제공: Tiffany W 님, 2024년 4월 7일
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon

8/10 - 좋아요

larry

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Carrey 님, 2024년 4월 10일
Thank you for choosing Fairfield Inn. We appreciate your loyalty and look forward to welcoming you back when you're in the area!

10/10 - 훌륭해요

Christopher

2024년 3월에 5박 숙박함
답변 제공: Carrey 님, 2024년 4월 30일
Thank you for choosing Fairfield Inn during your recent travels. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Joan F

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 3월에 1박 숙박함
답변 제공: Carrey 님, 2024년 3월 28일
We greatly appreciate you choosing Fairfield Inn while you were in the area and we hope to welcome you back soon!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and great service
2024년 3월에 1박 숙박함
답변 제공: Carrey 님, 2024년 3월 28일
Thanks so much for taking the time out to leave us this review letting us know how your stay was! We hope the next time you're in the Owensboro area, you'll give us another opportunity to provide you with a great stay!

10/10 - 훌륭해요

Lori

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic stay; room was like new, clean, comfortable, and staff was outstanding. Close to restaurants including sit down places and fast food. Highly recommend this hotel.
2024년 3월에 1박 숙박함
답변 제공: Carrey 님, 2024년 3월 25일
Lori, We are so glad to hear that you had a fantastic stay with us and were happy with our clean comfortable rooms, outstanding staff and the location of our property. We would love the opportunity to provide you with another great stay the next time you're in the Owensboro area. We look forward to seeing you again!

4/10 - 별로예요

Norah

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
My biggest issue with the hotel is that the rooms smelled pretty off / bad. The first room smelled so bad I had to ask to move to a new room at 11 pm. The hotel staff was awesome and accommodating, getting me a different room right away. However, the second room had a similar smell— but not so bad that I had to complain again. It kind of smelled like wet towels. The area is nice and convenient, but I probably wouldn’t come back due to the smell.
2024년 3월에 1박 숙박함
답변 제공: Carrey 님, 2024년 3월 19일
Thank you for taking the time to share your feedback with us. I apologize for any inconvenience caused by the smell in your room during your stay. Our housekeeping team has investigated the issue and we have taken measures to ensure that this does not happen again.We take great pride in providing a comfortable and pleasant stay for all our guests, and it is disappointing to hear that we fell short of your expectations. Please be assured that we are working hard to improve our services and facilities, and we hope that you will give us another chance in the future.Thank you again for your feedback, and we hope to have the opportunity to welcome you back soon.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Carrey 님, 2024년 3월 19일
We greatly appreciate you leaving us a great review. We hope the next time you're in the Owensboro area, you will come back to see us for another great stay!

10/10 - 훌륭해요

Marguerite

2024년 3월에 1박 숙박함
답변 제공: Alisa 님, 2024년 4월 1일
We are glad you had a pleasant experience with us!

10/10 - 훌륭해요

Travis

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Carrey 님, 2024년 3월 19일
Thank you for taking the time to leave us a review. We look forward to having you back to stay with us.

10/10 - 훌륭해요

James

2024년 2월에 1박 숙박함
답변 제공: Carrey 님, 2024년 3월 19일
Thanks for the great review! We hope to have you back the next time you're in the area.

10/10 - 훌륭해요

Ira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All of the staff was very friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: Carrey 님, 2024년 3월 19일
I'm so glad to see that you had a great stay and found our staff to be friendly and helpful. We would love to welcome you back for another great stay the next time you're in the area.

10/10 - 훌륭해요

Erica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a comfortable, pleasant stay!!
2024년 2월에 1박 숙박함
답변 제공: Carrey 님, 2024년 3월 19일
We're so glad to hear you had a comfortable, pleasant stay with us and we look forward to having you back the next time you're in the Owensboro area.

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Carrey 님, 2024년 3월 19일
Thank you for taking the time to leave us this great review. We're so glad to see you had a great stay. We would love nothing more than to welcome you back the next time you're in the area!

10/10 - 훌륭해요

Terry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Carrey 님, 2024년 3월 19일
Terry,Thank you for leaving us this review. We hope to see you at Fairfield Inn in the near future!

6/10 - 괜찮아요

Gabriel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Much better options in this area. Avoid!
The room was in desperate need of a deep cleaning and repairs. Ripped curtains, a broken phone, dirty appliance and surface, and a shattered lamp shade.
2024년 2월에 1박 숙박함
답변 제공: Carrey 님, 2024년 3월 25일
Gabriel,We greatly appreciate you taking the time out to let us know how your stay was. We would like to sincerely apologize that you weren't completely satisfied with your stay. Our number one goal at Fairfield Inn is to make sure each and every guest leaves completely satisfied with their stay and it seems we have fallen short this time. However, I would like to mention we are due for renovation coming up within the next few months. We hope the next time you're in the Owensboro area, you'll come back to see the updates and give us another opportunity to provide you with a comfortable, carefree stay.

6/10 - 괜찮아요

sara

출장 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Ah
The wrong card was charged for my stay. Now I have to wait to see if that’s fixed. Bed was not very comfortable.
2024년 1월에 2박 숙박함
답변 제공: Carrey 님, 2024년 1월 26일
Please accept our sincerest apologies regarding the error in charging the wrong credit card. If for some reason you don't see your money back in 3-5 business days, please give us a call.

10/10 - 훌륭해요

Erica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable!
2024년 1월에 1박 숙박함
답변 제공: Carrey 님, 2024년 1월 26일
We're so happy to hear you enjoyed your stay. We would love to welcome you back the next time you're in the area.

10/10 - 훌륭해요

Daniel

2024년 1월에 1박 숙박함
답변 제공: Carrey 님, 2024년 1월 26일
Thank you for taking the time to leave us a review. We hope to welcome you back for another great stay in the near future!

10/10 - 훌륭해요

Steve

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Carrey 님, 2024년 1월 26일
Thanks for the great review! We look forward to welcoming you back for another great stay.

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Carrey 님, 2024년 1월 26일
We appreciate you taking the time to leave us a good review. We hope to see you again soon!

10/10 - 훌륭해요

Erica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was super comfy!
2024년 1월에 1박 숙박함
답변 제공: Carrey 님, 2024년 1월 26일
We're so glad to hear you enjoyed our comfortable beds. We look forward to having the opportunity to host you again the next time you're in the Owensboro area.

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Carrey 님, 2024년 1월 26일
Thank you for taking the time out to leave us your feedback regarding your stay. We're so happy to see you had a good stay and we look forward to seeing you again the next time you're in the Owensboro area.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Carrey 님, 2024년 1월 5일
Thank you for taking the time to leave us a review. We greatly appreciate your business and look forward to welcoming you back the next time you're in the area.

10/10 - 훌륭해요

EDWARD 님, GREENBRIER

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!!!!
2023년 12월에 3박 숙박함
답변 제공: Carrey 님, 2024년 1월 26일
We're ecstatic to see you had a great stay with us! We hope you'll come back to stay with us the next time you're in the area.

10/10 - 훌륭해요

Rhonda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sweet sleep
Most comfortable nights sleep I’ve ever had in a hotel! Great beds/linens
2023년 12월에 2박 숙박함
답변 제공: Carrey 님, 2023년 12월 12일
Thank you for choosing our hotel for your recent stay. We are thrilled to hear that you had a comfortable night sleep and that you found our beds to be great. Our team takes great pride in providing our guests with a comfortable and enjoyable stay, so we are delighted that we were able to meet your expectations.If you have any future travel plans, we hope that you will consider staying with us again. We look forward to welcoming you back to our hotel in the near future.

10/10 - 훌륭해요

Klaus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Carrey 님, 2024년 1월 26일
We're so glad to see you had a great stay. Come back to see us the next time you're in the area!

8/10 - 좋아요

Korey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 14박 숙박함
답변 제공: Carrey 님, 2023년 12월 12일
We appreciate you taking the time to leave us your feedback. We hope to see you again the next time you're in the area!

4/10 - 별로예요

Cheri

좋아요: 직원 및 서비스
There were lots of noise because of sports teams there in the lobby. You could hear kids running and playing the exercise equipment. Kids running down halls. Spider in our bathroom. Parking is limited
답변 제공: Carrey 님, 2023년 11월 22일
Dear Cheri,Thanks so much for taking the time out to let us know how your stay was. Please accept our sincerest apologies regarding the noise level over the weekend. It is rather hectic when we have teams here. We are in the process of coming up with a "quiet time" policy so something like this doesn't ever happen again. We hope the next time you're in Owensboro, you'll give us another opportunity to show you just how great Fairfield Inn truly is.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Carrey 님, 2023년 11월 21일
Mary,Thank you for taking the time to leave us a review based upon your stay. We're so happy to see you were pleased with your stay. We look forward to welcoming you back the next time you're in the area.

6/10 - 괜찮아요

William R.

가족 여행
좋아요: 직원 및 서비스
The place was unbelievably loud! The toilet ran on all the time. The safety lock was broken with tape over it. We will not stay here again. Positive the staff seemed nice but nobody cleaned the room.
2023년 11월에 2박 숙박함
답변 제공: Carrey 님, 2023년 11월 16일
Dear William,Thank you for taking the time out to leave us your candid feedback regarding your stay. We are so sorry to hear that you weren't satisfied with your stay. Rest assured, I've passed this review along to all appropriate staff members and we are in the process of looking further into these complaints. We hope the next time you're in the area, you'll give us another opportunity to show you just how great Fairfield Inn truly is.

10/10 - 훌륭해요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and the room was very clean and stocked well.
2023년 11월에 1박 숙박함
답변 제공: Carrey 님, 2023년 11월 9일
Dear Danielle,Thank you for taking the time out to let us know how your stay was. We're so happy to hear you were pleased with our great staff, as well as the cleanliness of the property. We look forward to welcoming you back the next time you're in the area.

10/10 - 훌륭해요

Beth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Carre 님, 2023년 10월 31일
Thank you for taking time out to leave a review about your stay. We hope to see you the next time you're in the Owensboro area!

6/10 - 괜찮아요

Melissa

좋아요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Carrey 님, 2023년 10월 31일
Melissa,Thank you for taking time out to let us know how your stay was. I'm curious how we could have made your stay a little bit more enjoyable. If you wouldn't mind to personally contact me, I'd love to hear from you!

8/10 - 좋아요

joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Carrey 님, 2023년 10월 24일
Thank you for taking the time out to leave us a review. We hope you thoroughly enjoyed your stay and we would love to welcome you back the next time you're in the area.

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Stay was good wish we could have had the King Bed we reserved but we made due.
2023년 10월에 2박 숙박함
답변 제공: Carrey 님, 2023년 10월 24일
Please accept our sincerest apologies about not receiving the room type you requested. However, I'm so happy to hear you still enjoyed your stay. We hope to see you again in the near future whenever your travels bring you back this way!

8/10 - 좋아요

Norwood

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would have liked more variety for the breakfast offerings.
2023년 10월에 4박 숙박함
답변 제공: Carrey 님, 2023년 10월 24일
Thanks so much for your candid feedback. On the weekends our menu switches up a little bit with a little bit more to offer. We hope the next time you're in the area, you'll come back and check it out!

10/10 - 훌륭해요

pat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Carrey 님, 2023년 10월 17일
Thank you for taking time out to review your stay! We hope to see you again the next time you're in the area.

10/10 - 훌륭해요

Donelle 님, Powder Springs

연인과의 여행
Very comfortable room and loved the ability to access Netflix. The staff were wonderfully !
2023년 10월에 1박 숙박함
답변 제공: Carrey 님, 2023년 10월 17일
Donelle,Thanks so much for leaving us feedback regarding your stay. We're so glad to hear you were pleased with your stay. We look forward to hosting you again the next time your travels bring you this way.

10/10 - 훌륭해요

Kristal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Carrey 님, 2023년 10월 15일
Kristal,Thank you for choosing Fairfield Inn during your recent travels to Owensboro, as well as for sharing your feedback. We look forward to hosting you again the next time your travels bring you this way.

6/10 - 괜찮아요

Kathryn

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 5박 숙박함
답변 제공: Carrey 님, 2023년 10월 15일
Kathryn,Thank you for sharing your valuable feedback with us. We're so glad you chose to stay with us during your travels to Owensboro.

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Carrey 님, 2023년 10월 15일
Charles,Thank you for choosing Fairfield Inn during your recent travels to Owensboro. We hope you'll come back to see us!

10/10 - 훌륭해요

Alecia

2023년 9월에 1박 숙박함
답변 제공: Carrey 님, 2023년 10월 15일
Alecia,Thanks so much for sharing your feedback with us. We're so happy to see you were pleased with your stay and we would love to welcome you back the next time you're in the area!

10/10 - 훌륭해요

MICHAEL

가족 여행
Staff was informative and pleasant. The lady that did the morning breakfast and the lady at the desk early in the morning were both very kind. Comfortable bed and small but nice indoor pool. I would stay here again
2023년 9월에 1박 숙박함
답변 제공: Carrey 님, 2023년 9월 26일
Thanks so much for the great review. We're so glad to hear you were pleased with our informative, pleasant staff, as well as our comfortable beds and indoor pool. Please come back to see us the next time you're in the area!

6/10 - 괜찮아요

Eva

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean but it smelled very musty from the air vent. The hvac needed to be cleaned.
2023년 9월에 2박 숙박함
답변 제공: Carrey 님, 2023년 9월 26일
We greatly appreciate you taking the time to leave us your feedback. I'll pass this review along to all appropriate staff and we'll get this issue taken care of. We hope the next time you're in the area, you'll come back and see us.

8/10 - 좋아요

alecia

2023년 9월에 1박 숙박함
답변 제공: Carrey 님, 2023년 9월 26일
Thanks so much for taking the time to leave us a review! We're glad you enjoyed your stay and hope to see you in the future.

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was professional and friendly. The mattress needs updating.
2023년 9월에 2박 숙박함
답변 제공: Carrey 님, 2023년 9월 19일
We greatly appreciate your feedback. Fortunately our hotel is due for a renovation coming up in the next year. We hope you'll come back to see us and check out the new updates. We look forward to welcoming you back.