숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

호텔 조소 여행 후기

4 out of 5
호텔 조소
150 S Indian Canyon Dr, Palm Springs, CA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 701개 이용 후기 중 386개" "
평점 8 - 좋아요. 701개 이용 후기 중 147개" "
평점 6 - 괜찮아요. 701개 이용 후기 중 93개" "
평점 4 - 별로예요. 701개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 701개 이용 후기 중 28개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Hyun Kwan

2023년 12월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 5일
Thank you for choosing Hotel Zoso on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your positive star rating, letting us and others know about the positive experience you had while staying with us. We truly appreciate our guest feedback, and hope we see you soon.. Sincerely Front Desk Manager

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My hotel stay was great. Staff was friendly and approachable. I don’t remember her name but the bartender at the pool makes an amazing mango margarita that just pairs perfectly with the hot weather. Hotel is very centrally located. Bars are literally around the corner.
2024년 5월에 2박 숙박함
답변 제공: Assistant Front Desk Manager Christopher R 님, 2024년 5월 23일
Hello Matthew, Thank you for choosing the Hotel Zoso on your recent visit. We appreciate your business and look forward to seeing you again.I had a chance to review the survey that you recently completed, and I was proud to read the notes you left about our team. Your feedback is very important to our efforts for continuously improving the guest experience and your comments are greatly appreciated.Thank you,

10/10 - 훌륭해요

Gustavo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent in the center of palm spri gs. Walable to everything downtown
2024년 5월에 1박 숙박함
답변 제공: Assistant Front Desk Manager Christopher R 님, 2024년 5월 23일
Hello Gustavo, Thank you for recently staying with us at the hotel ZOSO. We value each guest, as we know that you have a choice when deciding where to stay while here in Palm Springs on business or pleasure.We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future. We hope to see you again soon.

8/10 - 좋아요

anthony 님, adelanto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was nice. Rooms were spacious. We did have an issue with our room ac not working, but they moved us to a new room quickly. I appreciated that.
2024년 5월에 2박 숙박함
답변 제공: Assistant Front Desk Manager Christopher R 님, 2024년 5월 23일
Hello Anthony,Thank you for recently staying with us at the hotel ZOSO. We value each guest, as we know that you have a choice when deciding where to stay while here in Palm Springs on business or pleasure.We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future. We hope to see you again soon.

10/10 - 훌륭해요

Sue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Assistant Front Desk Manager Christopher R 님, 2024년 5월 23일
Hello Sue,Thank you for recently staying with us at the hotel ZOSO. We value each guest, as we know that you have a choice when deciding where to stay while here in Palm Springs on business or pleasure.We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future. We hope to see you again soon.

8/10 - 좋아요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great rooms, service and pool. Great location l, within walking distance to shopping and dining. Would stay here again.
2024년 5월에 2박 숙박함
답변 제공: Assistant Front Desk Manager Christopher R 님, 2024년 5월 23일
Hello Lisa,Thank you for recently staying with us at the hotel ZOSO. We value each guest, as we know that you have a choice when deciding where to stay while here in Palm Springs on business or pleasure.We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future. We hope to see you again soon.

10/10 - 훌륭해요

Jason

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoy my Vacation and birthday at Hotels zoso. The staff was very helpful and friendly. The Customer service was great and awesome. I can't wait to come back. Keep up the great and amazing work.
2024년 5월에 2박 숙박함
답변 제공: Assistant Front Desk Manager Christopher R 님, 2024년 5월 23일
Hello Jason,Thank you for choosing the hotel ZOSO on your recent visit. We appreciate your business and look forward to seeing you again.I had a chance to review the survey that you recently completed, and I was proud to read the notes you left about our team. Your feedback is very important to our efforts for continuously improving the guest experience and your comments are greatly appreciated.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future. We hope to see you again soon.

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful staff service
2024년 5월에 1박 숙박함
답변 제공: Assistant Front Desk Manager Christopher R 님, 2024년 5월 23일
Hello Angela,Thank you for recently staying with us at the hotel ZOSO. We value each guest, as we know that you have a choice when deciding where to stay while here in Palm Springs on business or pleasure.We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future. We hope to see you again soon.

8/10 - 좋아요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff service!
2024년 5월에 2박 숙박함
답변 제공: Assistant Front Desk Manager Christopher R 님, 2024년 5월 23일
Hello Angela,Thank you for recently staying with us at the hotel ZOSO. We value each guest, as we know that you have a choice when deciding where to stay while here in Palm Springs on business or pleasure.We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future. We hope to see you again soon.

10/10 - 훌륭해요

William

Beautiful place Friendly staff, gorgeous pool area and fantastic room Truly enjoyed my stsy
2024년 5월에 2박 숙박함
답변 제공: Assistant Front Desk Manager Christopher R 님, 2024년 5월 23일
Hello William,Thank you for recently staying with us at the hotel ZOSO. We value each guest, as we know that you have a choice when deciding where to stay while here in Palm Springs on business or pleasure.We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future. We hope to see you again soon.

2/10 - 너무 별로예요

Paul

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Assistant Front Desk Manager Christopher R 님, 2024년 5월 23일
Hello Paul,Thank you for choosing the hotel ZOSO on your recent visit. I had a chance to review the survey that you recently completed and was concerned to hear about your experience with our hotel. We strive to accommodate our all of our guests and their needs, and I was disappointed to hear about the problems you encountered. Thank you for bringing them to our attention.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future.

8/10 - 좋아요

Andrew

great
2024년 4월에 2박 숙박함
답변 제공: Assistant Front Desk Manager Christopher R 님, 2024년 5월 23일
Hello Andrew,Thank you for recently staying with us at the hotel ZOSO. We value each guest, as we know that you have a choice when deciding where to stay while here in Palm Springs on business or pleasure.We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future. We hope to see you again soon.

8/10 - 좋아요

Ernest

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was extremely helpful and outgoing. The gym facilities were clean and had a decent variety of machines. The room was clean, but just basic. "Luxury bedding" was a sheet covered duvet and two small pillows per person. Small fridge but no microwave.
2024년 5월에 2박 숙박함
답변 제공: Assistant Front Desk Manager Christopher R 님, 2024년 5월 23일
Hello Ernest, Thank you for recently staying with us at the hotel ZOSO. We value each guest, as we know that you have a choice when deciding where to stay while here in Palm Springs on business or pleasure.We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future. We hope to see you again soon.

2/10 - 너무 별로예요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was super! The noise from the Happy Face Bar attached to the hotel was horrible! The music started at 10:00 pm until 1:30 am! Four hours of sleep per night ruined our vacation!! Don’t think I would ever stay there again!!!
2024년 5월에 4박 숙박함
답변 제공: Assistant Front Desk Manager Christopher R 님, 2024년 5월 23일
Hello David, Thank you for choosing the hotel ZOSO on your recent visit. I had a chance to review the survey that you recently completed and was concerned to hear about your experience with our hotel. We strive to accommodate our all of our guests and their needs, and I was disappointed to hear about the problems you encountered. Thank you for bringing them to our attention.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future.

10/10 - 훌륭해요

Katherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The flamingo pool party was fun! Beds are comfortable will definitely stay there again!
2024년 5월에 1박 숙박함
답변 제공: Assistant Front Desk Manager Christopher R 님, 2024년 5월 23일
Hello Katherine, Thank you for recently staying with us at the hotel ZOSO. We value each guest, as we know that you have a choice when deciding where to stay while here in Palm Springs on business or pleasure.We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future. We hope to see you again soon.

6/10 - 괜찮아요

Leslie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The location is excellent, the property condition is pretty good, and the staff is friendly. The thing that surprised us was the pool noise. The hotel allows people who are not guests of the hotel to use the pool via pool parties with LOUD music. This lasted the entire afternoon, and the only way to escape the noise was to leave the hotel. The gym was also not great. There was no AC and the television did not work. There was only one spin bike and one treadmill.
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Dear Leslie,We are thrilled to hear our team members wowed you with their excellent hospitality. We pride ourselves on creating memorable experiences and while it seems our team did just that, our pool did not. We get it, just because mid-century modern is the vibe in Palm Springs doesn’t mean we can’t keep things fresh. We’ve shared your comments with our leadership team and hope to make improvements before your next visit. David GavaldonGeneral Manager

10/10 - 훌륭해요

Jared

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay! Place needs a little cosmetic charisma but everything else was great!
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Hey Jared, Wow, thank you so much for the glowing review. We are thrilled to hear you enjoyed your stay. We hope to welcome you back for endless fun in the ZOSO sun soon!David GavaldonGeneral Manager

4/10 - 별로예요

Janie

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked this hotel because I wanted two joining rooms and called ahead 2 weeks prior to confirm the joining rooms and they said all was good to go. When we arrived we had Layne checking us in (not friendly from the get go) and he told us that they had zero joining rooms available which could not be true, the hotel was empty, no one at the pool, or waiting or anywhere the entire time. I would not stay here again because they refused to accommodate a simple request.
2024년 5월에 4박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Dear Janie,Well this is embarrassing. At ZOSO, we thrive off chill vibes and good times and that was clearly not what happened here. When we say we like to create memorable experiences, we mean the positive ones and boy did we blow it. Your comments have been escalated to our senior leadership and will be addressed. We sincerely apologize.David GavaldonGeneral Manager

10/10 - 훌륭해요

Hermenegildo Rommel 님, Calgary

가족 여행
좋아요: 숙박 시설 상태 및 시설
A great choice for a stay in Palm Springs. Right next to Palm Canyon Drive and the rest of downtown and only 5 minutes from airport. The rooms are very large, clean and well-maintained. Definitely would stay here again next time we’re in Palm Springs.
2024년 5월에 5박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Hey friend, Wow, thank you so much for the glowing review. We are thrilled to hear you enjoyed staying at Hotel Zoso. We hope to welcome you back for endless fun in the ZOSO sun soon!David GavaldonGeneral Manager

6/10 - 괜찮아요

Molle

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스
The pool was not clean during the day. It would be in the morning, but the filtration system wasn't consistently working, to keep guck, debris, etc., out of the pool. It was a bit disgusting, especially since it is only 3.5' deep. The staff though were very nice, helpful, and accommodating. Especially the cleaning room staff, as you don't get room cleaning unless it is requested, and the staff was very kind when approached about switching out towels, etc. Lastly, the techno music at the two pool parties was extremely loud and could had been mixed up with some other tunes in between all the techno/bumping to accommodate a few different tastes.
2024년 5월에 4박 숙박함
답변 제공: General Manager 님, 2024년 5월 8일
Dear Molle,We are thrilled to hear our team members wowed you with their excellent hospitality. We pride ourselves on creating memorable experiences and while it seems our team did just that, our pool did not. We get it, just because mid-century modern is the vibe in Palm Springs doesn’t mean we can’t keep things fresh. We’ve shared your comments with our leadership team and hope to make improvements before your next visit. David GavaldonGeneral Manager

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Campy and Cool
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 8일
Hey Scott, Wow, thank you so much for the glowing review. We are thrilled to hear you enjoyed Hotel Zoso. We hope to welcome you back for endless fun in the ZOSO sun soon!David GavaldonGeneral Manager

10/10 - 훌륭해요

Joel

2024년 2월에 1박 숙박함
답변 제공: Assistant Front Desk Manager Christopher R 님, 2024년 5월 23일
Hello Joel, Thank you for choosing Hotel Zoso on your recent visit. We appreciate your business and look forward to seeing you again. I had a chance to review the survey that you recently completed and was delighted to hear about your experience with our hotel. Thank you again for taking the time as we truly appreciate knowing we created a memorable stay

2/10 - 너무 별로예요

Curtis Patrick

2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 4일
Uh-oh, looks like we did not exceed your expectations. Please let us know what we can do to be better. Apologies.David GavaldonGeneral Manager

10/10 - 훌륭해요

Maria 님, Orem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 8일
Thank you so much for your glowing review. We are thrilled to hear you enjoyed your fun in the ZOSO sun and hope to welcome you back soon!David GavaldonGeneral Manager

8/10 - 좋아요

Ronda H

2024년 4월에 3박 숙박함
답변 제공: Assistant Front Desk Manager Christopher R 님, 2024년 5월 23일
Hello Ronda,Thank you for recently staying with us at the hotel ZOSO. We value each guest, as we know that you have a choice when deciding where to stay while here in Palm Springs on business or pleasure.We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future. We hope to see you again soon.

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 직원 및 서비스
this was 4v star property at one time it has slipped to a 3 star poolarea meeds alot of work!!! so dead looking. plant and stay away from trendy bs
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 8일
Dear Robert,Well, this is one way to may a splash - and not that splash we were hoping for. Thank you for sharing your comments. We apologize our pool scene did not meet your expectations. We strive to provide ultimate fun in the ZOSO sun, and clearly we missed the mark. We have addressed your comments with our senior leadership team. David GavaldonGeneral Manager

10/10 - 훌륭해요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Valet was the best love them all
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 8일
Thank you so much for the great review we love our Valet team too.David GavaldonGeneral Manager

8/10 - 좋아요

Lawrence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It had a great location but the housekeeper staff left us short of toilet paper and kleenex.Also housekeeping wasn't done until late in the day. Couldn't find any vending machines to but water,etc..
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 30일
Hey Lawrence, Wow, thank you so much for the nice review. We hope to welcome you back for endless fun in the ZOSO sun soon!David GavaldonGeneral Manager

10/10 - 훌륭해요

Nigel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Thank you so much for leaving a review. We are thrilled to hear you enjoyed your fun in the ZOSO sun and hope to welcome you back soon!Sincerely,David GavaldonGeneral Manager

2/10 - 너무 별로예요

Travis

2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 21일
Apologies, looks like we did not exceed your expectations. Please let us know how we can do better and make it right.David GavaldonGeneral Manager

10/10 - 훌륭해요

Diego

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone working there is SO friendly! Love them
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Dear Diego,, Wow, thank you so much for the great review. We are thrilled to hear you enjoyed staying with us . We hope to welcome you back for endless fun in the ZOSO sun soon!David GavaldonGeneral Manager

8/10 - 좋아요

Gloria 님, Pico Rivera

2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Thank you so much for your glowing review. We are thrilled to hear you enjoyed your fun in the ZOSO sun and hope to welcome you back to Hotel Zoso soon!David GavaldonGeneral Manager

8/10 - 좋아요

Jimmy

2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Dear Jimmy,Thank you so much for your glowing review. We are thrilled to hear you enjoyed your fun in the ZOSO sun and hope to welcome you back soon!David GavaldonGeneral Manager

4/10 - 별로예요

Marissa 님, Valley Glen

좋아요: 청결 상태, 직원 및 서비스
The staff was great, but unfortunately I had to rate based on my overall experience. I feel like the bare minimum a hotel owes you, is a quiet night in your room. I paid for a “city view”, but what I got was the parking lot view. I was woken up at 3:00am, 5:00am and 8:00am by delivery truck reverse alarms beeping, high winding low gear diesel RPMs backing up 200 feet to the loading dock or whatever they were delivering to. Then the trucks would sit right under my room with the engine idling while the driver wrapped up paperwork or whatever. So between 3-8am I was unable to get any sleep. I ride a motorcycle, so had to make my 250 mile ride home with 4 hours of rest. Not a great scenario. Will not come back.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Marissa,Thank you so much for taking the time to share your comments and we apologize your experience was less than ideal. We strive to provide a fun and inclusive atmosphere and we missed the mark. Your comments have been escalated to our senior leadership and will be addressed. We apologize again. David GavaldonGeneral Manager

10/10 - 훌륭해요

Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located. Friendly and efficient staff. Room very spacious and well appointed. Nicely placed and sized balcony
2024년 3월에 10박 숙박함
답변 제공: General Manager 님, 2024년 4월 14일
Dear Lynn,Thank you so much for your great review. We are thrilled to hear you enjoyed your fun in the ZOSO sun and hope to welcome you back soon!David GavaldonGeneral Manager

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly from the moment we arrived. And check in. Our baggage was brought up to our room promptly. We enjoyed the cucumber water down stairs by the bar. The pool area was very nice and clean and quiet. Our room was clean and everything was up to date. We enjoyed the balcony view. Followed by morning brunch at their kitchen. Food was good. Everything was in walkable distance. We did not need our car. We just enjoyed Palm Springs down town area. It was very nice. We ate at a restaurant every night. And bought art to bring back home. We would definitely come back to Zoso Hotel for another stay. We miss it already.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 14일
Dear Brian,Thank you so much for your great review. We are thrilled to hear you enjoyed your fun in the ZOSO sun and hope to welcome you back soon!David GavaldonGeneral Manager

8/10 - 좋아요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place-clean and friendly.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 14일
Thank you so much for your great review. We are thrilled to hear you enjoyed your fun in the ZOSO sun and hope to welcome you back soon!David GavaldonGeneral Manager

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스
Definitely a party hotel right downtown. Some of the fixtures in the hotel were barely holding on, like the shower nozzle and TP holder. Not worth the expensive price.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
We apologize for things not being 100% right, we will pass this on to our management. Please come back to visit us again soon.David GavaldonGeneral Manager

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 14일
Hey Brian, Wow, thank you so much for the glowing review. We are thrilled to hear you enjoyed staying at Hotel Zoso. We hope to welcome you back for endless fun in the ZOSO sun soon!David GavaldonGeneral Manager

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Thank you so much for your glowing review. We are thrilled to hear you enjoyed your fun in the ZOSO sun and hope to welcome you back soon!David GavaldonGeneral Manager

10/10 - 훌륭해요

Mercedes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was within walking distance as far as shopping and dining goes. The hotel staff was very friendly and always willing to help. Suggestions for dining were appreciated as well.
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Hey Mercedes, Wow, thank you so much for the glowing review. We are thrilled to hear you enjoyed Hotel Zoso. We hope to welcome you back for endless fun in the ZOSO sun soon!David GavaldonGeneral Manager

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No complaints. Nice stay.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Mark,Thank you so much for your glowing review. We are thrilled to hear you enjoyed your fun in the ZOSO sun and hope to welcome you back soon!David GavaldonGeneral Manager

6/10 - 괜찮아요

Martha 님, Morgan Hill

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Martha, We pride ourselves on creating memorable experiences and while it seems our team did just that, our rooms/lobby/etc did not. We get it, just because mid-century modern is the vibe in Palm Springs doesn’t mean we can’t keep things fresh. We’ve shared your comments with our leadership team and hope to make improvements before your next visit. David GavaldonGeneral Manager

10/10 - 훌륭해요

Russell 님, Portland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful place to stay within walking distance of downtown shops and restaurants. Friendly and courteous staff.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Russell,Thank you so much for your glowing review. We are thrilled to hear you enjoyed your fun in the ZOSO sun and hope to welcome you back soon!David GavaldonGeneral Manager

6/10 - 괜찮아요

Montrella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
It looks your stay wasn't a disaster, but we didn't exceed your expectations either. Please give us a chance to understand why we are walking the fine line between totally great and downright awful. David GavaldonGeneral Manager

10/10 - 훌륭해요

Matthew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the location
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Stacy

좋아요: 직원 및 서비스
2024년 1월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
It looks your stay wasn't a disaster, but we didn't exceed your expectations either. Please give us a chance to make it up to you. We hope to see you soon.David GavaldonGeneral Manager

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Hey friend, Wow, thank you so much for the glowing review. We are thrilled to hear you enjoyed staying with us. We hope to welcome you back for endless fun in the ZOSO sun soon!David GavaldonGeneral Manager

4/10 - 별로예요

Clifford

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Clifford,Well this is embarrassing. At ZOSO, we thrive off chill vibes and good times and that was clearly not what happened here. When we say we like to create memorable experiences, we mean the positive ones and boy did we blow it. Your comments have been escalated to our senior leadership and will be addressed. We sincerely apologize. David GavaldonGeneral Manager

6/10 - 괜찮아요

Jett

좋아요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
It looks your stay wasn't a disaster, but we didn't exceed your expectations either. Please give us another chance to make it up to you. Thank you and see you soon.David GavaldonGeneral Manager