2 개의 야외 수영장, 온수 수영장, 09:00 ~ 22:00 오픈, 무료 카바나, 수영장 파라솔
예약 가능 여부 확인

L3 오아시스 호텔 여행 후기

2 out of 5
L3 오아시스 호텔
2000 N Palm Canyon Dr, Palm Springs, CA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 484개 이용 후기 중 210개" "
평점 8 - 좋아요. 484개 이용 후기 중 147개" "
평점 6 - 괜찮아요. 484개 이용 후기 중 62개" "
평점 4 - 별로예요. 484개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 484개 이용 후기 중 30개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

peter

연인과의 여행
좋아요: 편의 시설/서비스
Perfect stay in a clean en quit place. Only a few blocks away from the shops en restaurants
2024년 5월에 1박 숙박함
답변 제공: L3 님, 2024년 5월 26일
Hi Peter:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 - 훌륭해요

magdalena

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 2박 숙박함
답변 제공: L3 님, 2024년 5월 25일
Hi Magdalena:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

2/10 - 너무 별로예요

Qiana

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
They need to work out their situation with expedia and the payment. if they dont accept deposits or payment plans then don’t advertise that!
2024년 4월에 2박 숙박함

4/10 - 별로예요

Alan

별로예요: 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Ignacio / GM 님, 2024년 5월 21일
Hello AlanThank you for your review, I'm sorry your experience did not quite match your expectations. I would love to know why, so that we can deliver a better experience next time. You may reach us anytime. Again thank you for your time

10/10 - 훌륭해요

Regina Nunes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice ! Adorable!
2024년 5월에 1박 숙박함
답변 제공: L3 님, 2024년 5월 19일
Hi Regina:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 - 훌륭해요

Kevin A.

Very nice place to stay
2024년 5월에 1박 숙박함
답변 제공: L3 님, 2024년 5월 19일
Hi Kevin:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 - 훌륭해요

Chad 님, New Braunfels

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 5월에 2박 숙박함
답변 제공: L3 님, 2024년 5월 16일
Hi Chad:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 - 좋아요

Ron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: L3 님, 2024년 5월 15일
Hi Ron:We are happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 - 좋아요

Laurie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, clean comfortable, easy parking, good location
2024년 5월에 1박 숙박함
답변 제공: L3 님, 2024년 5월 14일
Hi Laurie:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lois at the front desk was amazing! Seamless check in.
2024년 5월에 1박 숙박함
답변 제공: L3 님, 2024년 5월 8일
Hi Amanda:We are so happy you enjoyed your stay with us and that Lois made your check-in seamless. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 - 좋아요

Juana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a good place to stay
2024년 5월에 2박 숙박함
답변 제공: L3 님, 2024년 5월 8일
Hi Juana:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon.Best Regard,L3 Oasis Hotel

10/10 - 훌륭해요

LONDY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk was amazing she was very helpful and nice
2024년 5월에 1박 숙박함
답변 제공: L3 님, 2024년 5월 4일
Hi Londy:We are so happy you enjoyed your stay with us and our front desk was very accommodating. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 - 별로예요

Leanne

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is photographed well but please do not expect what you see. Overall, this place is dirty and poorly updated. The water in our room didn't run properly (would pucker out every time it was turned on, shower didn't drain, etc.), the tv didn't work and the wifi didn't work for more than half of my stay. The deposit required through expedia meant nothing, they ended up charging me the full amount (plus $250 deposit - which is normal) when I checked in. Their response when I questioned it was, "Yea, this happens all the time. Next time dont book with a third party vendor." Just poor experience overall. I will not be back.
2024년 4월에 4박 숙박함
답변 제공: L3 님, 2024년 5월 4일
Leanne:We are sorry your stay was not everything you expected. Thank you for your feedback!Best Regards,L3 Oasis Hotel

10/10 - 훌륭해요

Wesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: L3 님, 2024년 5월 2일
Hi Wesley:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was nice, bed could have been more comfortable and pillows were very poor quality. Pool was always empty, which was nice.
2024년 4월에 2박 숙박함
답변 제공: L3 님, 2024년 5월 2일
Hi Mark:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 - 괜찮아요

stefania

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The beds are way small for 2 people. Beds are so uncomfortable. No flexibility for late check out. Rooms are too small.
2024년 4월에 2박 숙박함
답변 제공: L3 님, 2024년 5월 2일
Hi Stefania:We are sorry your stay was not what you expected. Thank you for your feedback!Best Regards,L3 Oasis Hotel

8/10 - 좋아요

juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy limpio y confortable
2024년 4월에 3박 숙박함
답변 제공: L3 님, 2024년 5월 2일
Hi Juan:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 - 좋아요

Judson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reasonable, clean and quiet
2024년 4월에 1박 숙박함
답변 제공: L3 님, 2024년 5월 2일
Hi Judson:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 - 좋아요

Juan

2024년 4월에 1박 숙박함
답변 제공: L3 님, 2024년 4월 28일
Hi Juan:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 - 별로예요

Juan

연인과의 여행
좋아요: 직원 및 서비스
The shower had hair ( looked like pubic hair) stuck in the drain that caused the shower to fill. Room was not vacuumed welll as there was hair on the floor near the sink. Pillow cases had stains.
2024년 4월에 1박 숙박함
답변 제공: L3 님, 2024년 4월 27일
Hi Juan:We are sorry your stay was not everything you expected. The issues you mentioned have been brought to the attention of our Housekeeping Manager. Thank you for your feedback!L3 Oasis Hotel

10/10 - 훌륭해요

Nancy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice pools, clean property, comfortable beds.
2024년 4월에 1박 숙박함
답변 제공: L3 님, 2024년 4월 25일
Hi Nancy:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 - 훌륭해요

Rosaleen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the hotel, very clean and felt safe. Where our hotel was located was along a main road so it was a little noisy. Overall I would come back! Maybe with a mountain view next time.
2024년 4월에 4박 숙박함
답변 제공: L3 님, 2024년 4월 24일
Hi Rosaleen:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 - 훌륭해요

Doniecee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a team stay here for a few nights and they loved it. No complaints. :)
2024년 4월에 2박 숙박함
답변 제공: L3 님, 2024년 4월 17일
Hi Doniecee:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 - 괜찮아요

Sherrilyn

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Price was way too high due to Coachella. During our stay it appeared they were low occupancy. Our room never got cleaned during our stay. We were informed they did not allow for late checkout. Again, the parking lot was empty and felt like very low occupancy. I expected more, especially paying peak rates. Dissapointed.
2024년 4월에 2박 숙박함
답변 제공: Ignacio / GM 님, 2024년 4월 15일
Hello Sherrilyn:Thank you for your review, I'm sorry to hear you had a frustrating experience, I really appreciate you bringing these comments to my attention.I do apologize that our housekepping service did not satisfy your expectations.Talking about late check outs, we were sold out for the days you stayed with us, not having the parking lot did not represent at the time the real occupancy of the hotel.I would appreciate another chance to earn your business. Please call me or ask for me next time you’re at Palm Spings.Ignacio Hernandez

8/10 - 좋아요

Brian

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The photos they have up are not with the hotel looks like. The property is old and outdated.
2024년 4월에 1박 숙박함
답변 제공: L3 님, 2024년 4월 17일
Hi Brian:We are sorry your stay was not everything you expected. Thank you for your feedback!L3 Oasis Hotel

10/10 - 훌륭해요

Cristin

별로예요: 직원 및 서비스
I did not like that. They charge you a fee for the pool even if you check in in the evening and you’re not using the pool so watch it.
2024년 3월에 1박 숙박함
답변 제공: L3 님, 2024년 4월 11일
Hi Cristin:We are sorry that the Resort Fee was not explained. Thank you for your feedback!Best Regards,L3 Oasis Hotel

4/10 - 별로예요

Anthony

2024년 4월에 1박 숙박함
답변 제공: L3 님, 2024년 4월 28일
Hi Anthony:We are sorry your stay was not everything you expected.Thank you for your feedback!Best Regards,L3 Oasis Hotel

10/10 - 훌륭해요

Angelic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always my go to when visiting Palm Springs
2024년 4월에 2박 숙박함
답변 제공: L3 님, 2024년 4월 11일
Hi Angelic:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

2/10 - 너무 별로예요

JaeCe

단체 여행
별로예요: 편의 시설/서비스
Pay a little more & stay somewhere else.
2024년 4월에 3박 숙박함
답변 제공: L3 님, 2024년 4월 11일
Hi Jaece:We are sorry to hear you were unhappy with your stay. We appreciate your feedback!Best RegardsL3 Oasis Hotel

10/10 - 훌륭해요

Jane 님, Westminster

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Large comfortable room with fridge, coffee pot, smart tv. Snack area in lobby has microwave and toaster, plus numerous snacks to buy/prepare. Two swimming pools with lots of lounge areas and cabanas, plus hot tub. Really had everything we needed. Thumbs up!
2024년 4월에 2박 숙박함
답변 제공: L3 님, 2024년 4월 11일
Hi Jane:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 - 훌륭해요

Michele

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I pre requested 1st floor room due to health issues and that's exactly what I got. Check in staff was very friendly. I couldn't figure out my TV and there was a lamp that didn't go on. Maintenance was here in less than 5 minutes and it was a very easy fix on the lamp to sync it with the wall switch and the TV was explained to me. Modern clean room.
2024년 4월에 1박 숙박함
답변 제공: L3 님, 2024년 4월 7일
Hi Michele:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 - 훌륭해요

Rick

2024년 4월에 1박 숙박함
답변 제공: L3 님, 2024년 4월 27일
Rick:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you again soon!Best Regards,L3 Oasis Hotel

10/10 - 훌륭해요

Andrea 님, Leawood

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. Clean and nice room. We will return.
2024년 4월에 3박 숙박함
답변 제공: L3 님, 2024년 4월 7일
Hi Andrea:We are so happy to hear you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 - 괜찮아요

Meagan

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
If you order through a 3rd party, they will make you pay an extra $75 “resort fee” for WiFi, the pool, etc. which is so dumb. They didn’t clean the pool while I was there for 3 days so I’m not sure where the resort part is.
2024년 4월에 2박 숙박함
답변 제공: L3 님, 2024년 4월 4일
Hi Meagan:We are sorry your stay was not what you expected. Thank you for your feedback!L3 Oasis Hotel

4/10 - 별로예요

Mary

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Friendly staff
2024년 3월에 4박 숙박함
답변 제공: L3 님, 2024년 4월 3일
Hi Mary:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

6/10 - 괜찮아요

Evita

좋아요: 청결 상태
별로예요: 편의 시설/서비스
This is a well renovated motel. The price point and the property don't match. No elevator. No phones in the room in case you need something. No breakfast or kitchen, yet on the website there's photos of a cute continental breakfast on a bed and in a bedroom. Rooms were clean, but NOT what it you would think from the advertising. One of the most frustrating parts for me were the lack of help from general staff as I was lugging my bags alone down steps. I even asked someone for help, and they walked past me and watched me bring 3 pieces of luggage down by myself. I think if this was a true noted 3 star upfront my expectations would have been set. But for the price, and rating, to show up and experience what I did felt like a bait and switch.
2024년 3월에 2박 숙박함
답변 제공: L3 님, 2024년 4월 3일
Hi Evita:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

6/10 - 괜찮아요

Arthur

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: L3 님, 2024년 4월 3일
Hi Arthur:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

8/10 - 좋아요

Diane

2024년 3월에 3박 숙박함
답변 제공: L3 님, 2024년 4월 20일
Hi DianeLWe are happy to hear you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 - 좋아요

Valarie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the location best.
2024년 3월에 1박 숙박함
답변 제공: L3 님, 2024년 3월 30일
Hi Valerie:We hope you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 - 좋아요

Richard

2024년 1월에 2박 숙박함
답변 제공: L3 님, 2024년 3월 30일
Hi Richard:We hope you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

2/10 - 너무 별로예요

Joseph

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
am writing to express my extreme dissatisfaction with the accommodation experience I encountered during my recent booking at L3 Oasis in Palm Springs, made through Expedia on 3/27/24 Upon arrival at the designated location, I encountered numerous challenges that significantly impacted my stay. Firstly, the difficulty in locating the establishment added unnecessary stress and inconvenience after a long journey. However, the most distressing issue arose upon entering the room. To my horror, I discovered the presence of two cockroaches scurrying around. As someone who suffers from a severe phobia of cockroaches, this was an absolutely terrifying experience. Despite my exhaustion from a grueling 20-hour day, the sight of these pests left me in a state of panic and distress. Regrettably, due to the unbearable conditions, I was unable to stay in the room. I promptly vacated the premises, unable to spend even a single night in the accommodation. Not only did this ordeal cause me immense discomfort and anxiety, but it also deprived me of the rest I desperately needed. Given the unacceptable conditions and the fact that I was unable to utilize the accommodation for its intended purpose, I kindly request a full refund for the booking. It is only fair that I am reimbursed for the entirety of the amount paid, as the circumstances rendered the reservation unusable. I trust that Expedia values customer satisfaction and will take address this matter reasonably
2024년 3월에 1박 숙박함
답변 제공: Ignacio / GM 님, 2024년 3월 30일
Dear JosephI'm sorry to hear your stay did not match your expectations. Eventhough we were not informed about the roach issue you mentioned we have started a pest control program, We were happy to move you to a different room where you spent the night with us and if you found any other issue, we will be happy to address it immediately.L3 Oasis Hotel

10/10 - 훌륭해요

Jay Wayne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Night shift staff went out of his way to get me a ride to the airport!!!!!!! I would still be in Phoenix if it had not been for him! THANKS.
2024년 3월에 2박 숙박함
답변 제공: L3 님, 2024년 3월 29일
Hi Jay:We are so happy to hear you enjoyed your stay and our staff was so accommodating. Thank you for your feedback and hope to see you soon!

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: L3 님, 2024년 3월 28일
Hi Rebecca:We hope your stay was everything you expected. Thank you for your feedback and hope to see you again!Best Regards,L3 Oasis Hotel

10/10 - 훌륭해요

Rena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful quiet & peaceful. Wonderful staff, updated simple mid mod inspired rooms. Great value for the price. Not a resort but perfect for a 5 day stay . Lovely clean pools, warm hot tubs. Grounds are clean & pretty . Love pools are salt water . Would come again!
2024년 3월에 4박 숙박함
답변 제공: L3 님, 2024년 3월 27일
Hi Rena:We are so happy you enjoyed your stay with us. Thank you for the feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 - 별로예요

Maja

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: L3 님, 2024년 3월 27일
Dear Maja:We are sorry your stay was not everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

4/10 - 별로예요

Emily

2024년 3월에 3박 숙박함
답변 제공: L3 님, 2024년 4월 14일
Hi Emily:We are sorry your stay was not everything you expected. Thank you for your feedback!Best Regards,

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: L3 님, 2024년 3월 21일
Hi Monica:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 - 훌륭해요

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2024년 3월에 1박 숙박함
답변 제공: L3 님, 2024년 4월 7일
Hi:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 - 별로예요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: L3 님, 2024년 3월 20일
Hi David:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

6/10 - 괜찮아요

Arineh

단체 여행
별로예요: 청결 상태, 직원 및 서비스
The place was so dirty. But it was close to everything so that was nice
2024년 3월에 1박 숙박함
답변 제공: L3 님, 2024년 3월 17일
Hi Arineh:We are sorry your stay wasn't everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel