Palo Alto Vacations from ₩3,454,645

What a charming hotel! All the staff were welcoming, kind, and very accommodating. As a VIP member I received a chilled bottle of white wine and some delicious popcorn! The room was spacious enough to hold 5 luggage bags!! I was traveling for between two work conferences. I traveled with my sister and we had two queen beds. The queen beds were so comfortable, it made some mornings difficult to get out of bed and head to our work conference! I never made it to breakfast but did have a cup of coffee one morning and it was good. The restaurant downstairs looked charming. The hotel is about a 5 min uber drive to the convention center. Traffic is bad in the mid-afternoon. Otherwise uber everywhere. The Hotel is located around a safe area however 2-3 blocks wandering you could end up in uncomfortable territory. The front desk staff is amazing at helping out with directions, recommendations, and are even kind enough to bring your door dash/UberEATS to your room. The cleaning staff are prompt and meticulous. Overall, this charming hotel was a great stay. I would Definity recommend this hotel to anyone (family, couples, or singles). I will definitely be staying here my next visit!

Despite a lack of an official concierge service, the front desk receptionists were very resourceful & helpful.

We had a corner room on the 8th floor and it was a lot larger than I expected it to be, very spacious. The bathroom was huge as well. The staff was very nice-we needed to print some things and they gladly printed them for us. I also loved that the water machine down the hallway, also had ice, so we could fill up with cold water. It is in an excellent, very central location as well. We really enjoyed our stay there.

The lift ping was so loud that we were wakened by it regularly in the night. Bedrooms need calmers to soften the noise as they close. Also had us awake in the night. Nice hotel but not for you if you want undisturbed sleep.