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서버번 스튜디오 니어 파나마시티 비치 여행 후기

2 out of 5
서버번 스튜디오 니어 파나마시티 비치
4432 W Highway 98, Panama City, FL

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 278개 이용 후기 중 89개" "
평점 8 - 좋아요. 278개 이용 후기 중 83개" "
평점 6 - 괜찮아요. 278개 이용 후기 중 42개" "
평점 4 - 별로예요. 278개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 278개 이용 후기 중 33개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Crystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was exactly as pictured and extremely clean. The front desk staff were so friendly.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Jacob

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay . They staff was very friendly and the room was clean
2023년 8월에 2박 숙박함

8/10 - 좋아요

ALESSANDRO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Marcia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Ivan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good service and attention
2023년 7월에 2박 숙박함

8/10 - 좋아요

Galyna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, Comfortable, good price
2023년 6월에 3박 숙박함

4/10 - 별로예요

Anen

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was nice, after we were given a horrible room on the first floor with bad smell we were given a room in the second floor that was cleaner. Not super clean, but better. We stayed for a night and it was fine but any longer isn’t ideal. Definitely not a “nice” hotel but manageable if you are flexible. Quite price for what we got as well. 150ish dollars for a 2/5 star spot 17 from PCB
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Felita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I love how the property is in close proximity to a giant gas station with everything you need in it. However the scent in the room was really wet smelling, like mildew smell. But other than that that hotel was good
2023년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함

2/10 - 너무 별로예요

Allen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

Steve

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property always had people loitering in parking lot all hours of day and night. The back door was always propped open despite me closing numerous times. There weren’t any toiletries in the room and I had to ask the front desk to provide. I was in the handicapped room and the shower chair wouldn’t even lower it was rusted and covered in mold/mildew
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

cotina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved Everything about the Property. Staff was really nice. The rooms were very clean.
2023년 5월에 2박 숙박함

8/10 - 좋아요

Pam

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff ,
2023년 5월에 1박 숙박함

4/10 - 별로예요

Antonie

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The halls and the room smelled. We were placed in a handicapped room (not requested) and had trouble with the shower. The toilet was not anchored to the floor and the toilet seat was broken. It slid every time someone sat down. The handle on the kitchenette sink was broken. The fridge was rusty as well.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

calvin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Exceeded expectations
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Juliehang

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staffs
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Hayley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was nice. I have no complaints. Clean, quiet and comfortable.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Johnny

2023년 4월에 1박 숙박함

8/10 - 좋아요

ANKITKUMAR

2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Freeman

좋아요: 직원 및 서비스
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Francis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the property cleaning and amazing place
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Qualonda

연인과의 여행
Its literally just an ok place to stay for a couple of days. It could have been nicer looking. Also I was questioned on why I needed clean towels which was irritating and weird.
2022년 9월에 3박 숙박함

10/10 - 훌륭해요

kimberly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very nice and accommodating. They told me where I could find a pool to use at an adjacent property. I didn't realize this place didn't have a swimming pool.
2022년 8월에 9박 숙박함

4/10 - 별로예요

JACOB 님, North Little Rock

출장 여행
별로예요: 직원 및 서비스
The staff seemed rude and seemed to have attitude. Asked for a clean towel and was questioned for it. Left my "throw" in the hotel room and when I called back for it no one said they had ever seen it. However, I remember leaving it on the bed and forgot to go back for it. People were constantly hanging out around the hotel, which made me feel uneasy. When initially arriving told the clerk that the oval lights with the globe was not working (they were, the light switch worked the opposite way) and the clerk snapped and popped her lips.
2022년 8월에 8박 숙박함

2/10 - 너무 별로예요

James

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bathroom had mold growing up the wall outside the shower. The safety bar in the shower came out of the wall into my hand. We were informed upon check in there was a $50 deposit for incidentals that was not conveyed prior to arrival. Hallways were hot and smelly Would not recommend this property
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Best server ever in a long time.
The server Deborah was excellent. She had a smile each day I saw her. She made me feel welcome to the city. Her hospitality was unmatched.
2022년 7월에 4박 숙박함

6/10 - 괜찮아요

Geannina 님, Palm Bay

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Pros; the room was spacious and the little kitchen area is very convenient. Cons; we stayed for 3 nights and there was no housekeeping services in our room, not at all even though we asked the housekeeper to, she only change the towels.
2022년 7월에 3박 숙박함

2/10 - 너무 별로예요

Clayton

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was not able to actually stay at the hotel. My reservation was apparently cancelled, and I was never notified by either Expedia or the hotel itself. I arrived in town only to find I actually had no hotel room, and then had to drive around for several hours to find a place to stay. I am EXTREMELY displeased with this situation. As of this moment I plan to NEVER use Expedia again. I plan to tell anyone who will listen that reservations made on Expedia are not trustworthy. I plan to post on all of my social media accounts that a person has no real way to rectify a situation like this if it should happen to them. I may wait to see if I can get any sort of response about this situation from any real person as opposed to simple automated emails from Expedia. I'll be willing to bet that I will never hear from an actual customer representative. If so, both Expedia and the Suburban Extended Stay Hotel have seen the last of my money, as I will never use either of them again.
2022년 7월에 2박 숙박함

4/10 - 별로예요

Cody

2022년 7월에 5박 숙박함

2/10 - 너무 별로예요

Kenneth

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No lower rating????
This was a trip from hell. The woman at the desk was the ONLY redeeming quality -- she did everything to rectify our problems. We were in a first-floor handicap room which means a LOT of space. Furnishings were adequate, the bed (just a metal frame and mattress) was terrible. The noise is unbearable in the room. The sink counter was so sticky that my hand stuck to it and there was an imprint of a can that showed it was never wiped clean. Children were running in the 2nd floor hall and it sounded like someone was bouncing bowling balls. A guest in the adjacent room sounded like he was having very good sex which sounded like it was right in our room. There is a deep drop off the highway that just about takes off the front end of a car (there are so many dig spots in the asphalt it is difficult to count). The shower water accumulates on the bathroom floor and does not drain well -- remember I said this was a handicap room. And finally, you don't have the rating that states "will never stay in this hotel again."
2022년 7월에 2박 숙박함

2/10 - 너무 별로예요

Jorge

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Infected with roaches
Roaches are everywhere. A. Soon you turn off lights roaches are everywhere.
2022년 6월에 7박 숙박함

6/10 - 괜찮아요

Tomas

좋아요: 청결 상태, 직원 및 서비스
other customer put music TO HITG IN ARE ROOM.
2022년 6월에 5박 숙박함

4/10 - 별로예요

실제 이용하신 고객

Will not be returning
My trip was a last minute getaway due to a death in the family. After booking the room via hotels.com I went back and started reading the reviews, by the time we made it to the hotel I was extremely worried that we would be staying in a roach infested place. However, our room had no bugs what so ever. The young lady at check in was very nice and helpful. She explained that our room was not ready for check in but we could have a different set up which was fine. After getting into our room on the 4th floor and checking it out we were pleased with it, we did notice a list on the counter telling us what items were provided and that we would be charged if they were missing so my husband made sure that night to let the gentleman at the front counter know that some of the items on the list were not in our room and he didn't want us to be charged for them. The gentleman just shook his head ok. After coming back to the room Friday night we realized that our AC was not cooling the room down like we thought it should, we had the air on 60 and we were still hot (my house stays on 72 and we are cool). The next morning we got up to leave and noticed we did not have a do not disturb sign so we told the gentleman (same from night before) at the front desk to please tell the cleaning crew not to enter our room, he stated that he would notate it and let them know. Needless to say when we came back we realized that they had come into our room. Will not be going back ever!!!
2022년 6월에 2박 숙박함

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good spot
My stay was great. I was welcomed with a smile plus had a great view of the bay.
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Samuel

출장 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 5월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Susana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2022년 4월에 5박 숙박함

10/10 - 훌륭해요

Jim

2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
Room was not clean; cockroaches, hair on bed, countertops, bathroom
2022년 3월에 1박 숙박함

4/10 - 별로예요

Christopher 님, Pasadena

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There were cockroaches in the rooms
2022년 3월에 3박 숙박함

8/10 - 좋아요

Carlos

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2022년 3월에 2박 숙박함

2/10 - 너무 별로예요

Amanda

가족 여행
별로예요: 청결 상태
Water was yellow! Smelled like smoked!
2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Nisim

2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

Nels

연인과의 여행, 출장 여행
Checked out a week early. Can’t get a refund.
2021년 11월에 16박 숙박함
답변 제공: Dakota 님, 2021년 12월 12일
As explained at checkout sir, you must contact Expedia in order to get your refund. Expedia uses prepaid virtual cards so we never charged your personal card, we only charge Expedia. On our end Expedia's virtual card was refunded for the amount of the extra nights and so we are not receiving any money for the nights you did not stay. please contact Expedia with the phone number I gave you when you checked out so that you can receive your funds back.

10/10 - 훌륭해요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 3박 숙박함

6/10 - 괜찮아요

Bernadith

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Needs to work on maintenance
Faucet for tap water & microwave was not working, maintenance not able to fix. We have to request to be transferred to another room. They have to check the rooms and appliances.
2021년 8월에 3박 숙박함

2/10 - 너무 별로예요

Stacey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 2박 숙박함