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“Overall, the staff could use a customer service refresher; we felt that only one or two people were attentive. The room we were assigned has gone far too long without maintenance, furniture that has already reached the end of its useful life. The cleanliness was poor. The surrounding areas are poorly maintained; they need to take urgent action and close for major maintenance. The only thing that lives up to the price is the food (breakfast, lunch, and dinner); the drinks and cocktails are of...

“This hotel is a true gem. There is only a 5 minute walk to the beautiful Playa Hermosa. All the staff are friendly and accommodating and the restaurant serves high quality and delicious food. It is safe, tranquil, and exceptionally clean. The tropical gardens are beautifully maintained and my stay was amazing.”

“El lugar el precioso, sin duda volveremos!”