“Inefficient folks at reception-/ checking of individual ids, additions charge for extra adult not added at time of reception, inspection of room before checking out”
“We went for this place to enjoy the beach, beach resort - this was a wellness spa and the beach is messed up with port construction- a massive part of the beach is gone. They need to make people aware of this, I would not recommend this as a beach resort - it is a wellness resort - the fact that it is on the beach is just - wrong advertising. I would like my money back based on inaccessible beach. Rest of the resort amenities are good. The SPA is amazing. Food is good and the staff are super...
“We spent a wonderful 5 days here in November. Great location among the trees. Woken to birdsong. Staff really helpful and friendly. Star man is the chef Thomas (Thomas Cook as he told us), who served us some brilliant meals.
Tip: it’s worth getting a single cottage for the peace and the view ”
“This is the Only fantastic property within 100m of the waterfalls... Very calm and beautiful waterfalls view.. Inhouse swimming pool also clean and neat... Self parking is good... ”
“The worst hotel i'd ever stayed.There was no WIFI even tv was not working and the hot water was brought us by a person running[i guess they took running water too seriously].”
“I cannot complain about this hotel stay at all. Our room was cleaned daily to perfection all room condiments where topped up daily. We had a full seaview room so the view of the Arabian sea was amazing. Sunset was fantastic.staff members was very polite and friendly. We had a couple of Ayurveda massage treatments. Very good it was. And also I need to mention the food in the restaurant's was absolutely amazing,it brings your taste buds back to life. We also had a couple of massages at the ocean...
“Everything has an old look in the cottage - the view was good but everything from the aircon to fittings were really old and worn out. Getting a Uber from the hotel is a real challenge as there are regular taxi drivers who charge triple the rate waiting at the entrance to turn away our booking. Really frustrating when the hotel can’t help us with this matter.”
“Below expectations! Disappointing. Renu down property.
The cottages were not very well kept. Lot of wear and tear - broken cloth hangers, broken kettle, leaking wash basin etc.
silver lining - the ala carte meals were tasty though not much selection in the menu. Buffet was bad!
Quite inside from the main area. So no choice except to manage within the property only. However, transport desk efficient. Cabs reasonable. Didn’t take pics. ”
“For the price I couldn't really grumble and the staff did try to be helpful, but a few things to note:
1. The hotel looks tired. It was being worked on whilst I was there and that was part of my problem: the incessant noise, the smell of paint/varnish and the fact that on one day they decided to repaint all 3 sun beds leaving me with nowhere to sit by the pool
2. The sunbeds are vinyl cushions because of rain, but on a hot day you will burn yourself trying to sit or lie on them.
3. The floor in...