숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

캐리지 하우스 콘도미니엄 바이 올 시즌스 리조트 로징 여행 후기

2 out of 5
캐리지 하우스 콘도미니엄 바이 올 시즌스 리조트 로징
Prospector Avenue, 1940, Park City, UT

이용 후기

6.6
평점 10 - 훌륭해요. 718개 이용 후기 중 101개" "
평점 8 - 좋아요. 718개 이용 후기 중 245개" "
평점 6 - 괜찮아요. 718개 이용 후기 중 194개" "
평점 4 - 별로예요. 718개 이용 후기 중 99개" "
평점 2 - 너무 별로예요. 718개 이용 후기 중 79개" "

7.6/10

청결 상태

6.4/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

실제 이용하신 고객

2020년 3월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 4박 숙박함

10/10 - 훌륭해요

Lan T.

좋아요: 청결 상태
Close to all ski resorts
Good value
2020년 2월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2020년 3월에 2박 숙박함
답변 제공: Gary Gregg, Director of Park City Operations 님, 2020년 3월 25일
Thank you for shairng your reivew score with us. We appreicate you staying with us.

4/10 - 별로예요

실제 이용하신 고객

2020년 2월에 1박 숙박함
답변 제공: Gary Gregg, Director of Park City Operations 님, 2020년 3월 3일
Thank you for sharing your reveiw score with us. We appreciate you staying with us.

2/10 - 너무 별로예요

Marcey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay AWAY
This place is the actual worst - do not stay here! We picked this spot due to affordability and convenience for a weekend of skiing knowing full well, it wasn't the Ritz. We needed a place to crash each night and that was it. It so failed! The entire building smelled like a pack of cigarettes dipped in armpits. The room did NOT match the posted images (which do not seem THAT bad). The room was sort of clean, stunk, had carpeting you did not want your feet to touch, a moldy bathroom, and paper-thin walls that allowed you to hear every phone call of every neighbor. Not only could we not breathe, but we also could not sleep. It was, however, on the bus line which got us out of there by 8am every single morning.
2020년 2월에 4박 숙박함
답변 제공: Gary Gregg, Director of Park City Operations 님, 2020년 3월 3일
Thank you Marcey for shairng your comments with us. The unit you were in is newly remodeld with brand new carepting and flooring. I aplogize if the set up did not meet your expectations. We thank you for your feedback and staying with us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 6박 숙박함
답변 제공: Gary Gregg, Director of Park City Operations 님, 2020년 3월 3일
Thank you for a great reveiw score on your most recent stay at the Carriage House Park City.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 4박 숙박함
답변 제공: Gary Gregg, Director of Park City Operations 님, 2020년 3월 3일
Thank you for shairng a perfect 5 review score on your most recent stay at the Carriage House Park City.

4/10 - 별로예요

Tony 님, PA

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
The room was layed out nice but was dirty as hell dust everywhere the ceiling fan has inch of dust on it the couches had dirty napkins under them you only got one towel the whole stay absolutely terrible and to kick you even harder when you checked in at the silver king hotel they don’t offer a shuttle service to your hotel so you have to spend money on another Uber after just spending money on one that brought you from the airport totally disappointed in my stay and the Vending machines are broke between the three of them I lost five dollars I would never stay here again and would not recommend it to anyone.
2020년 2월에 3박 숙박함
답변 제공: Gary Gregg, Director of Park City Operations 님, 2020년 2월 18일
Thank you Tony for shairng your most recent experience at the Carraige House with us. I am dissapointed to hear that the Carriage House did not meet your expectations. I apologize for the challenges in which you encountered. Thank you for shairng your comments with us.

8/10 - 좋아요

Garrett

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The tub didn't hold water but the rest was good
2020년 2월에 1박 숙박함
답변 제공: Gary Gregg, Director of Park City Operations 님, 2020년 2월 18일
Thank you Garrett for sharing your experience with us. We will have the tub checked out. Thanks again for staying with us and sharing your feedback.

10/10 - 훌륭해요

Beth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Gary Gregg, Director of Park City Operations 님, 2020년 2월 14일
Thank you Beth for an outstanding review score. I am pleased to see that you enjoyed your stay with us. We appreicate your business and look forward to seeing you again soon.

4/10 - 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not a pleasant experience
Felt like a dormitory not a $200/night lodging. Hallway smelled musty, snafu getting to the room since there was no one on site to open door/service the facility. No hot water when I went to take a shower in the am. Old heating unit that kicked on a loud fan every 5 mins to keep temp constant.
2020년 1월에 1박 숙박함
답변 제공: Gary Gregg, Director of Park City Operations 님, 2020년 2월 14일
Thank you David for shairng your comments with us. I am disappointed to see that you did not enjoy your stay at the Carriage House in Park City. We apprecaite your commnets and thank you for sharing them with us.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 편의 시설/서비스
2020년 1월에 4박 숙박함
답변 제공: Gary Gregg, Director of Park City Operations 님, 2020년 1월 28일
Thank you for sharing your reveiw score with us. I hope you enjoyed your stay in Park City. Thank you for staying with us.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 편의 시설/서비스
I liked that it was close to the mountain, keyless entry, good size, kitchen appliances. Didn't like the stains in the carpet and bathroom tub, someone elses garbage in the bins when we arrived, noisy neighbors didn't obey quiet hours.
2020년 1월에 7박 숙박함
답변 제공: Gary Gregg, Director of Park City Operations 님, 2020년 1월 16일
Thank you for shairng your experience with us. We will make sure to address the challenges in which you enoucntered. Thank you.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2020년 1월에 2박 숙박함
답변 제공: Gary Gregg, Director of Park City Operations 님, 2020년 1월 16일
Thank you for sharing your review score with us.

2/10 - 너무 별로예요

elizabeth

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The unit we stayed in, 415, was dirty. Bedspread disgusting, unit not clean, shades and lamp broken. Bath tub had a crack in the bottom that then leaked out into the entry area. Only 1 burner worked in the kitchette. The front desk was resonsibe and did send someone right over to replace bedspread and fixed lamp next day, very nice gentleman.
2020년 1월에 3박 숙박함
답변 제공: Gary Gregg, Director of Park City Operations 님, 2020년 1월 16일
Thank you Elizabeth for shairng your comments with us. I apologize that the Carriage House did not meet your expectaions. I will make sure to share with the team. Thanks again.

4/10 - 별로예요

Ashley 님, Ogden

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
The hot water ran out after one shower, the tv wasn’t working properly, wifi kept going out. It took 30 min just to get checked in, the people seemed like they didn’t know how to do their job. I had to go to a separate hotel just to check in, no email explaining that I had to do so. It was a cluster
2020년 1월에 1박 숙박함
답변 제공: Julia B. 님, 2020년 1월 6일
Thank you for choosing to stay with us! Very disappointed to hear we didn't meet your expectations. We sincerely apologize for any hiccups you had with the check in process and the water heater in your unit. Unfortunately there is no front desk at the property however, the front desk is located at Silver King which is about a mile away and its open 24/7. I am sorry again and we hope we have the opportunity to serve you again.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The condo is super convenient but the one we stayed in had layers of dust coating the shelves, tv etc. the comforter and throw pillows smelled as though they hadn’t been washed in a whole. The window sills were filthy and two of the curtain holders had been ripped from the wall. The blinds were dusty and stick used to ‘twizzle’ them was missing. The bathtub leaked when we took a shower and the strange wall ornaments were so dusty it almost looked like a layer of dirty snow. The condo is close to everything you need though and if they could do a better job cleaning it, it would’ve been a great place to stay. We won’t be back though, just too gross for my standards!
2019년 12월에 5박 숙박함
답변 제공: Julia B. 님, 2020년 1월 6일
We were very sorry to read that you had a less than acceptable experience while vacationing at Carriage House. Please rest assured that I have shared your comments with our leadership team in order to avoid service challenges such as these in the future.Please accept my most humble apologies again and I wish you a wonderful day.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of our units was in a basement and was absolutely filthy we could not even finish our stay. The bathroom tub was cracked, dirty and had black mold around the enclosure- I would not even wash a dog in it! The carpet was disgusting and the bed caused us to itch- bed bugs? The upstairs unit the heater did not work and blew cold air and the bed had long black hair in it.
2019년 12월에 6박 숙박함
답변 제공: Julia B. 님, 2020년 1월 6일
Thank you for staying with us at Carriage House and completing this review about your recent stay with us. On behalf of the entire team I personally would like to apologize on the issues you encountered while staying with us. Your comments have been directed to the maintenance, housekeeping managers as well as the owner to ensure we do better in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
2019년 12월에 3박 숙박함
답변 제공: Gary Gregg, Director of Park City Operations 님, 2019년 12월 30일
Thank you for sharing your review score with us. I am pleased to see that you enjoyed your stay with us. We look forward to your next visit.

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away
Room was very dirty, the pull out bed was broken, and the hot water only lasted 10 mins. Not worth the money, and very disappointing.
2019년 12월에 1박 숙박함
답변 제공: Gary Gregg, Director of Park City Operations 님, 2019년 12월 30일
Thank you for sharing your experince at the Carriage House with us. I am disappointed to see that the Carriage House did not meet your expectaitons. I will share your experince with our team to enhance the experience of our guests. Thank you.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태
2019년 12월에 1박 숙박함
답변 제공: Gary Gregg, Director of Park City Operations 님, 2019년 12월 30일
Thank you for sharing your experience at the Carriage House with us. I am disappointed to see that the Carriage House did not meet your expecations. Thank you for your comments.

6/10 - 괜찮아요

Leslie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
August Aqua X
Very compact. The curtain to separate the bed from the rest of the room was missing. The air conditioner had soaked the carpet under the window. The pool was too cold and the hot tub was too hot. The bed was good. The children slept alright on the couch thing. It was unclear if leaving the dishes we used in the dishwasher was acceptable. We appreciated that there was coffee and filters.
2019년 8월에 1박 숙박함
답변 제공: Gary Gregg, Director of Park City Opertions, ASRL 님, 2019년 11월 1일
Thnak you Leslie for sharing your experience at the Carriage House with us. I apologize for the challenges in which you encountered. We will use your comments to fix the challenges that you had. Thanks again for staying with us.

8/10 - 좋아요

Visitor 님, Wyoming

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I keep coming back because the beds are so comfortable. I was disappointed that the unit I stayed in this time did not have a jetted tub. Oh well.
2019년 10월에 2박 숙박함
답변 제공: Gary Gregg, Director of Park City Opertions, ASRL 님, 2019년 10월 15일
Thank you for a great review on your most recent stay at the Carriage House Park City. We apprecaite your business and look forward to your next stay with us.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to call for assistance to watch the TV. Some of the furniture look like it had been abused in the past. A part apartment size refrigerator had been added to replace a existing refrigerator in the kitchen unit
2019년 9월에 5박 숙박함
답변 제공: Gary Gregg, Director of Park City Opertions, ASRL 님, 2019년 9월 23일
Thank you for sharing your experience with us. I apologize for the challenges that you encounterd and will share your comments with our staff. Thank you for staying with us and sharing your feedback.

4/10 - 별로예요

실제 이용하신 고객

2019년 9월에 1박 숙박함
답변 제공: Gary Gregg, Director of Park City Opertions, ASRL 님, 2019년 9월 12일
Thank yo for sharing your review score with us. I apologize if the unit did not meet your expectations. Thank you for sharing your score with us.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pull out bed did not work. A/C had leak and floor was wet. Only two chairs for kitchen.
2019년 9월에 1박 숙박함
답변 제공: Julia B. 님, 2019년 9월 9일
We were very sorry to read that you had a less than acceptable experience while vacationing at Carriage House.I have shared your comments with our leadership team in order to avoid challenges such as these in the future. Please accept my most humble apologies and I wish you a wonderful day.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Tired Property without AC
This property is a bit dated and not very nicely furnished. It is not air-conditioned so do not stay there in the summer! The only outside air comes from a small sliding glass door which does not allow in much air. The location is great.
2019년 8월에 2박 숙박함
답변 제공: Julia B. 님, 2019년 9월 9일
Thank you for choosing to stay at Carriage House. We are pleased to hear you enjoyed our centralized location. I would personally like to apologize from the management team that we didn't meet your standards or your expectations during you stay with us. Thank you again and I am hoping you can give us another try.

2/10 - 너무 별로예요

Loryn H.

별로예요: 청결 상태
Very disappointed in our stay
First, I tried messaging the owner multiple times to get info on how to check in. Finally, the day before our trip I just called VRBO directly to try and get information. Then we had to check in at an offsite location a couple of miles away. When we got to the place we were staying at the parking lot was full and we had to park a couple blocks away. This would have been ok, but we weren’t sure if where we larked was going to ticket us. Then, when we got inside the room it looked nothing like the picture that we saw on the Website and it was much older and not on what we’d were planning on. The bed was ruffled up and unmade, which made me feel that nothing has been washed or touched since the last person slept in it. The bed spread also had some funky stains on it. Also, as we were looking around the coffee maker had mold in it. We felt too grossed out to stay so we drove a half an hour to my parents house.... on our anniversary night, which was really not how we wanted to spend it. We were looking forward to a fun stay in Park City (which we drove two hours to get to) and unfortunately we were very disappointed when we got there. I really don’t think this type of advertising for this room is okay, and I would really like my money back, especially considering we couldn’t even stay in the room.
2019년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved everything about the property except there wasn’t A.C.
2019년 8월에 1박 숙박함
답변 제공: Julia B. 님, 2019년 9월 2일
Thank you for the great comments about the property. We sincerely apologize about the AC in your unit. Thank you again for taking the time to share your experience and we hope to see you in the near future.

4/10 - 별로예요

Sierra L.

좋아요: 청결 상태
Not great
Mattress was hard as a rock, TV was tiny, there was no AC, and check in and check out was a pain and confusing
2019년 8월에 1박 숙박함

8/10 - 좋아요

Makail

단체 여행
좋아요: 직원 및 서비스
They said it was non smoking but there were still times where there was a strong scent of smoke. The A/C must have been broken because it was very hot and the fans didn’t do much to cool the place down.
2019년 8월에 1박 숙박함
답변 제공: Julia B. 님, 2019년 8월 26일
Our sincere apologies that we fell short of meeting your expectations. We will share your comments with our team and ensure that we address these service issues immediately. Unfortunately not all of the rooms offer AC, all of our rooms are individually owned and decorated by the owner's taste. We truly apologize for any inconvenience and look forward to welcoming you back.

8/10 - 좋아요

Randall

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Is AC a thing you have to ask for
The first night of 4 was rough. I had gotten a room with no AC. I called the next day and they moved me right away, thankfully. I didn’t know there was such a thing as no AC, that I would have to ask. Anyway, the next 3 nights were great, excellent room.
2019년 8월에 4박 숙박함
답변 제공: Julia B. 님, 2019년 8월 26일
Thank you for staying with us and taking the time to share your feedback. Unfortunately not all of the rooms offer AC, the rooms are individually owned and decorated by the owner's taste.We enjoy hearing that we were able to move you to a different room that has AC, we are happy that you enjoyed the rest of your stay.

8/10 - 좋아요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Gary Gregg, Director of Park City Opertions, ASRL 님, 2019년 8월 23일
Thank you for a great review score Joseph we appreciate your business and look forward to seeing you again soon.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Only recommended for those who can't smell
This condo building itself (room 127 in the basement) was in a great location. Feel like the check in process (at another, remote location, 1 mile away) is not handy for those arriving and getting dropped off via Uber, for example). It is listed in the bottom of the reservation, but what a pain if you're not reading very carefully through and used to standard hotels.com stays. The room. The room is a basement level room that smelled like urine immediately upon walking in. The reclining chair in the living room area had its back falling off (see photo), so that's what you see immediately walking in. Bedroom doorway is no more than 24" wide (not ADA compliant at all) and the space between the end of the bed and dresser at foot of the bed was 18" wide. Urine smell got worse as you entered the bathroom, whose tub was visibly dirty. The hallway mirror also had something smeared on it, so it clearly wasn't cleaned. Carpet was just old and musty and the entire place is just in dire need of a makeover and hasn't been remodeled or upgraded since the bldg. was built. Fortunately, we did not stay in the room long, only were there to sleep, but this is certainly not a good place for an overnight stay or for its cost and am very disappointed that the room made you feel instantly dirty when you walked in. We used the fridge, which was clean and left as soon as we could.
2019년 8월에 1박 숙박함
답변 제공: Julia B. 님, 2019년 9월 2일
We appreciate you taking the time to share your feedback regarding your recent stay.We regret to learn of your disappointment with your room and check in process.We truly apologize for any inconvenience and look forward to welcoming you back.

6/10 - 괜찮아요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Be careful
Beware that during the summer most of these units DO NOT have air conditioning!! It says on this site they do but they don’t. Overall though it’s okay. They did move me to another unit when I entered and it was 90 degree inside. It’s loud and upstairs neighbors sound like they’re practicing for the Maceys Day Parade. But the condition wasn’t bad.
2019년 8월에 3박 숙박함
답변 제공: Julia B. 님, 2019년 8월 26일
Our sincere apologies that we fell short of meeting your expectations. We will share your comments with our team and ensure that we address these service issues immediately. Unfortunately not all of the rooms offer AC, all of our rooms are individually owned and decorated by the owner's taste. We truly apologize for any inconvenience and look forward to welcoming you back.

6/10 - 괜찮아요

Karen

좋아요: 청결 상태
Ok for a night or two.
Carriage house overall I can say it’s suited my needs as all I needed was a place to sleep for two nights. It was kind of drab and dingy and smelled old, almost remembrance of a dorm in college. Luckily I had some room spray with me that I sprayed throughout the place, which may it tolerable. Although the place was clean the dinginess and the smell makes you question other things such as bedbugs. I did not have an issue with that but it does bring it to mine and for a minute made me consider staying someplace else. Overall I would say it’s an OK place to stay if you don’t have high expectations. My recommendation would be to update the units so that it’s cleanliness is not in question.
2019년 8월에 2박 숙박함
답변 제공: Julia B. 님, 2019년 9월 2일
We appreciate you taking the time to share your feedback regarding your stay with us. We are pleased that room and property suited your needs and apologize for the bad smell and outdated room. Thank you for sharing your experiences, we will share them with our leaders and ensure that we use them to improve overall service.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was a little smaller than expected, but it worked out okay. However it wasn't stocked very well with coffee, shampoo etc. We had to go out and purchase extra of those items.
2019년 7월에 3박 숙박함
답변 제공: Gary Gregg, Director of Park City Opertions, ASRL 님, 2019년 8월 8일
Thank you for sharing your great experience at the Carriage House with us. We apprecaite your business and look forward to seeing you agan soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2019년 7월에 2박 숙박함
답변 제공: Julia B. 님, 2019년 7월 29일
Thank you for staying with us and for your feedback . We truly apologize for any inconvenience and look forward to welcoming you back soon.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
I do not recommend
To get my key (and for check-in and check-out) I had to drive first to the Silver King Hotel and then back to the Carriage House Condominiums at least a mile each way. The front door knob to my room was loose and almost came off in my hand. The occupant in the room above me had some heavy clogs or boots with heels on and clomped back and forth for about an hour at night. I would not stay here again.
2019년 6월에 1박 숙박함
답변 제공: Julia B. 님, 2019년 7월 29일
We're sorry to hear you were disappointed with your stay.Please rest assured that I have shared your comments with our leadership team in order to avoid challenges such as these in the future.Thank you for you honest feedback.

6/10 - 괜찮아요

Traci

좋아요: 청결 상태
별로예요: 객실의 편안함
Glad I didn't spend more than $60 for this.
Smaller than expected, very outdated, bed was ok, but only 2 pillows which were uncomfortable. Check in was 4pm and wouldn't allow anything earlier. The onsite lockbox to put key was broken so you have to bring back to silver lodge. Luckily only 1 mile away.
2019년 6월에 1박 숙박함
답변 제공: Julia B. 님, 2019년 7월 29일
We were very sorry to read that you had a less than acceptable experience while vacationing at Carriage House.Please rest assured that I have shared your comments with our leadership team in order to avoid challenges such as these in the future.Thank you for you honest feedback.

10/10 - 훌륭해요

Tressa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: Julia B. 님, 2019년 6월 24일
Thank you for your feedback .We look forward to serving you again in the future.

8/10 - 좋아요

Erin 님, Bountiful

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Overall, the room was good and clean. Really good Internet, tv channels and a DVD player. Comfortable though half the lights in our room were out so it was dark when we were trying to eat dinner. The hallways were dirty and dingy looking and it wasn't more clear that we needed to check in at a different location. Thankfully it was only 5 minutes away but it was an extra hassle.
2019년 6월에 1박 숙박함
답변 제공: Julia B. 님, 2019년 6월 24일
Thank you for choosing to stay with us and taking the time to share your comments. I appreciate you bringing this to our attention as such feedback is a valuable resource for us to improve the guest experience.Very sorry to hear about the challenges with with the light in your room, your feedback has been shared with the hotel team and maintenance departament. Thank you again and we hope we have the opportunity to serve you in the future!

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Easy check in, convenient area. Priced affordable. But room was not cleaned, carpets were smelly and had many stains. Comforter had dried food on it, but was flipped over to hide it. Towels looked like they had been used to wipe off grease covered hands. Luckily we had sleeping bags as we where camping the days prior to out stay. I will not be staying there again.
2019년 6월에 1박 숙박함
답변 제공: Gary Gregg, Director of Park City Opertions, ASRL 님, 2019년 6월 20일
Thank you for sharing your experince with us. I am disappointed to see the cleaning challenges that you encounterd. We will make sure to share your comments with our entire staff. Thanks again.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
It was nice and clean and very affordable. Although going to a different Hotel to register was not great.
2019년 6월에 1박 숙박함
답변 제공: Gary Gregg, Director of Park City Opertions, ASRL 님, 2019년 6월 20일
Thank you for sharing your most recent experince at the Carriage House Park City with us. I am pleased to see that you enjoyed your stay. Sorry for the offsite check in but there is no front desk at the Carriage House. Thanks again for staying with us.

4/10 - 별로예요

실제 이용하신 고객

2019년 6월에 2박 숙박함
답변 제공: Gary Gregg, Director of Park City Opertions, ASRL 님, 2019년 6월 20일
Thank you for sharing your review socre with us. We wish you could have given us some detail to any challenges that you may have encountered. Thank you.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Nice studio! Windiws were filthy. Bathroom sink had a couple of hairs in it. Tub needs a re-do. Kitchen is worn. Front desk was very, very helpful. Unit just needs a little TLC.
2019년 6월에 4박 숙박함
답변 제공: Gary Gregg, Director of Park City Opertions, ASRL 님, 2019년 6월 17일
Thank yo for sharing your experince with us. The houskeeping challenge is unexceptable and we will address this immediatley with our staff. Thank you for staying with us.

6/10 - 괜찮아요

LPW 님, Plymouth, Utah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
the property is older, but clean. Parking was tricky, the lot was always full. Bed was comfortable. Thete Is no air conditioning, luckily we were there when it was cool and could sleep with the windows open. They do provide a fan, but that just blows around hot air. Luckily we We're gone during the day when it was hot.
2019년 6월에 2박 숙박함
답변 제공: Julia B. 님, 2019년 6월 11일
Thank you for sharing your thoughts with us, and we welcome your input. We apologize for any disappointment you felt regarding yor unit and for the inconvenience with the AC in your room. Thank you for choosing us and we hope to see you again for another stay in the future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
Too loud
The condo I was assigned to at check in was located at the end of the hallway next to an exit and a metal staircase going to the second floor. I could hear all that went in/out the door and up/down the staircase. The windows faced the street. This was very noisy and a high traffic area. The room also smelled like old cologne. Ugh
2019년 3월에 2박 숙박함
답변 제공: Julia B. 님, 2019년 5월 6일
We're so disappointed to hear about your most recent experience with us. Please know that is not the typical quality of service that we uphold ourselves to.Please accept our sincere apology for the challenges you were faced with, especially regarding the room location and traffic noise.We have shared your feedback with the appropriate leaders to ensure that this was an isolated issue and so we improve upon our operations. Once again, thank you for your valued feedback.

2/10 - 너무 별로예요

Angie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Carriage House
The room we stayed in had leaking at the sliding glass door. Tub is cracked. Tub faucet is broke. No hair dryer. Ants in bed. TV is blury. No freezer. It was not a very good stay to say the least.
2019년 4월에 2박 숙박함
답변 제공: Julia B. 님, 2019년 5월 6일
We appreciate you taking the time to share your feedback regarding your stay with us. We sincerely apologize for not meeting your expectations and that the room wasn't up to standard . I have shared your comments with our leadership team in order to avoid challenges such as these in the future.Please accept my most humble apologies and I wish you a wonderful day.