Pasadena, Maryland hotel rooms at the Extended Stay America

"Front desk staff was great - very friendly and helpful. I was a little frustrated by the free shuttle; I was coming in on the train and called about 5 minutes before I got to the train station to request the shuttle. I was told I had to call back when I got off the train. So I did and then had to wait 15-20 minutes for the shuttle to come get me. It would have been great if the shuttle had been dispatched when I called. Also would have been great if the driver hadn't been texting/on his phone the entire time he was drivign back to the hotel. "

"A"

"Quiet and close to the airport. Staff very friendly "

"Fine property and staff are great. Breakfast isn't awesome..."

"The interior of the hotel is dated. "

"There was no information given to us at check-in or a Binder in the hotel explaining about the hotel or places nearby. The Wi-Fi didn’t work, parking was over $30 a day, the hotel was completely outdated. Sometimes the water didn’t work or it was yellow water coming from the tub. The elevator had to be manually turned on every single time we went to the second floor, which was a great inconvenience, considering we had two young kids and often brought the stroller to our room with us. "

"Very nice hotel"

"Overall, the impression was good — the room was clean. There were three of us, but only two towels were provided. I received SMS messages offering feedback on the service quality, but no one responded to my replies. The bathroom was completely empty and lacked space to leave clothes. "

"The room was clean and comfortable. The hotel was decorated with a fun nautical theme. The location is excellent and close to dining and shopping. "