Overall a very beautiful property and area with truly outstanding views and staff. Downside would be that the bathroom was in need of some maintenance, door was scuffed and needed repainting, shower and bath had areas of patchy sealant.
Breakfast was amazing and very accommodating staff.
On arriving I asked if they had bar meals answer yes. Went into empty bar ignored for very many minutes while girl poured water and chatted to colleague gave up . Went to restaurant fine dining menu offered. Asked for bar meal menu That did not go down well. Wine was brought and half a glass of water. Food was excellent. Requested more wine and water twice from reluctant staff! Iโm still waiting for the water! The restaurant was not busy.
Lovely property. Friendly and helpful attentive staff. Spacious room. The breakfast was great with a variety of different foods. Itโs on the lake, so you can walk down from the garden and see beautiful views.
Rooms and en-suite spacious and well furnished,but all looking well worn and in need of renewal. En-suite, we thought the bath was difficult for showering, it was very narrow.
Very welcoming and friendly staff, there was a small problem with the original room which couldnโt be fixed, but the staff were excellent and immediately moved us into a nearby room as a complimentary upgrade. Handled very professionally and the same staff member checked in with us later in our stay.
The hotel itself is lovely, impressive building in a stunning location, with excellent views from the room we stayed in and from the lounge/restaurant
Checked in here after leaving a sister hotel 2 days early due to very underwhelming service.
Hotel is lovely and a very nice break away in a rural setting.
Only negative was that the hotel advertises access to a nearby indoor pool. I asked about this at reception to be told the hotel did not have a pool. I was then told the โnearbyโ pool was at the sister hotel in Windermere (a 35-40 minute drive away!). This was also the hotel I had checked out of early the previous day. How this can be classed as nearby I do not know.
Otherwise as above if youโre looking for a quiet get away this place is perfect (limited phone signal but that is sometimes a good thing!).
Sadly though I canโt see me staying at a Macdonald hotel again.
Once again another fantastic stay, lovely friendly staff, great room service and fantastic views
Hayley
2025๋ 3์์ 1๋ฐ ์๋ฐํจ
10/10 - ํ๋ฅญํด์
Michelle
2025๋ 3์ 1์ผ
Michelle
2025๋ 2์์ 1๋ฐ ์๋ฐํจ
4/10 - ๋ณ๋ก์์
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
๊ฐ์กฑ ์ฌํ
2025๋ 2์ 26์ผ
์ข์์: ์ง์ ๋ฐ ์๋น์ค
Expected Better
Little outdated, drinks and dinner menu is pretty expensive and doesnโt offer a lot
They say breakfast is included but charge for a latte or cappuccino as itโs their premium coffee
Staff is nice helpful and polite
Nice room, quiet scenic location,
More of a hotel for conferences
Lacked atmosphere
When we stayed weather was cold, fires in lounges kept going by residents, warmest place was your room.
Staff were polite
Would not go nack.
Shame as it is on a beautiful position.
I enjoyed my stay. The hotel felt a little tired, but as I was looking quiet and relaxing, that is exactly what I got. Dining staff very friendly, but lacking in hospitality skills for the quality this hotel is aiming for
Amazing in every way possible. Room was amazing and the view was spectacular of Ullswater Lake.
Thoroughly enjoyed stopping for night on our way to Glasgow. Would definitely come back again. The breakfast was so good. And the bed was way too comfy. Private footpath to the lake.