펜리스, 잉글랜드의 스파가 있는 리조트 및 호텔

“Got the wrong food order brought to us on a couple of occasions, seems a break down in communication. Also had items missing from my breakfast despite it being on the menu and before we arrived I called the hotel to make restaurant reservations but was told that the hotel always accommodates hotel guests. This wasn’t the case as when we did arrive and tried to make reservations we were told the Orangery was fully booked and they couldn’t accommodate us, much to our annoyance. Lovely stay overall...

“There was a mix up with the room which I had booked through Hotels.com but I was soon sorted with the one I had booked( at a cost)The following morning it had been sorted and upgrade cost refunded.Staff and room very good.Will definitely be back hopefully later in the year.”