"This hotel is worth 2.5 stars at most. Our generous evaluation is 4/10.
1- Reception desk did not have my reservation already paid with Hotels.com. They had to take picture (with their phone) of files in my phone. They had rooms available so they asked that I pay upfront. I insisted that they check with whomever responsible. A few hours later things were settled.
2- They did not know that my reservation was for 3 days so each day the room key was deactivated, I cannot get into my room and had to...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Everything about this hotel works perfectly. The location, rooms, staff and food are exactly right. The manager, Alex, is happy to "go the extra mile" to make sure that you have what you need and that you're well looked after. His team is friendly, helpful and all seem to be very happy. This is the fourth time I have stayed at this hotel, and it won't be my last. Location-wise, you are in easy reach of Hoan Kiem lake, good eating places and, if you're feeling brave, the train street.
I just need to say and extra 'thank you' to Alex. I don't think the word 'no' is in his vocabulary and this attitude just takes the stress out of business travel in Hanoi. When a promised delivery failed to arrive, it was Alex who go on the phone to DHL to find out what was happening and then made sure that when it did eventually appear it was sent on to my next hotel in HCMC. Exceptional service.
Sure, you can stay in grander hotels in Hanoi, but you can't get much better!"
"Concierge services were outstanding , everything they did was from the heart .. they even arranged for an item to be taxied from another hotel in Hanoi to us here. Highly recommended "
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Perfume Pagoda Temple Complex is located in Hanoi. When you want to settle in and find a place to stay, check out some of the hotels and other accommodations that Expedia offers in the area.
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If I need to cancel the hotel reservation for my stay near Perfume Pagoda Temple Complex, will I receive a refund?
Yes! You'll find that most hotel bookings are refundable provided that you cancel before the hotel’s cancellation deadline, which is often 24 or 48 hours before your check-in date. If your reservation is non-refundable, you may still be able to cancel and be given a refund within a 24-hour period of your booking. Enter your dates, click on "Search", then you can filter by "fully refundable" to view the best options available near Perfume Pagoda Temple Complex.
Where can I learn more about changing or cancelling my trip in the area near Perfume Pagoda Temple Complex?
For additional details about picking new dates or cancelling your stay near Perfume Pagoda Temple Complex, head over to our customer service page.
