2/10 - 너무 별로예요
실제 이용하신 고객
2019년 2월 24일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing Experience
I had very disappointing experience there. This is quite clear because of two reasons.
1. I arrived Hotel for check-in and there was no staff or any memo on reception. I had waited more than 10min and started looking for staff myself. Obviously there was no staff in entire building so I went hotel next to and asked help and they let me check-in. How come I haven't got any pre-information about this???
2. There was no hair dryer in my room so next day I ask for it at reception. They asked me back why there is no hair dryer. How I know because there is no!!! One staff let me to go back my room and wait. Then I had to wait 20 min for nothing. I went back to reception and they said they do not have one so they cannot help me. They could say that from the begining instead of wasting my time.
I am Hotels.com gold member and I've been to many hotels and this is my first time writing bad review because it was really horrible experience for me.
실제 이용하신 고객
2019년 2월에 3박 숙박함
