โNicolo and Rosa could not do enough for us including suggesting good trips, areas and advice on transport. We had a great time there and the breakfasts were delicious. Thanks for making our stay memorable โ
โOne of the best places Iโve stayed in. Donโt let the outside of the building deter you. Once you walk into the hotelโs floor, you forget all about the outside. The staff is so kind. Shout out to Rosy!! I loved this place so much I extended my stay. Did not want to leave Napoli. Itโs a less than 10 minute walk to the port to catch a ferry out to the nearby islands or for a cruise.
Thank you for making me feel welcomed!โ
โSuch a great place! Luigi is always quick to respond and the room was amazing! Close to the Spanish Quarter and so many other things. Would definitely stay at again!โ
โThe location of the property is excellent given its proximity to the Port and transport hubs. We had a stunning view of the Port and Castle from our room. The staff were very friendly but professional at the same time and we felt vey well looked after - nothing was too much trouble for them. Breakfast was varied and always delivered on time. The room was well equipped, spacious and very clean with excellent air conditioning. Allan & Martinaโ
โThe staff were friendly and helpful, great communication. The apartment was clean and comfortable and the location was perfect for us. Very convenient to/from the airport and ferry port. โ
โClean, fantastic air conditioning. Nicolo was really great to communicate with. Make sure you get intructions on how to get in the building and contact NAP before you arrive with the instructions. โ
โSergio and his daughter and the entire staff was immediately available online and in person to confirm every detail of my arrival and the required information for Napoli! Such a beautiful room (#5) complete with huge vaulted ceilings a sunny balcony with sound proofing + a great desk and cable TV and a Terrazza for dining and relaxing! I really loved every hour of my stay at Monteolivetto 33!โ
โCโest la deuxiรจme fois que jโy vais mais pas dans la mรชme chambre. Accueil agrรฉable. Virginia est au top, disponible et adorable. Et le centre historique est ร 10 min ร pied. Bref tout est ร cรดtรฉ โบ๏ธโ
โGreat place!!
Centrally located. Roberto is a great host. We missed breakfast one day because we had an early tour and he left pastries in our room for when we got back โ
"I am writing to formally express my disappointment regarding our recent stay.
Unfortunately, our experience was far from satisfactory due to multiple issues with the room, facilities, and customer service.
When we arrived at 3 PM, we were informed that our reserved room was not ready, and we were assigned a different room instead. However, the room had a completely different layout, was uncomfortably small, and did not meet our expectations.
Upon requesting a room change, we were required to pay an additional โฌ100 for reasons that were not clearly explained.
To make matters worse, the bathroom and shower in the new room had rust-colored water coming from the taps, which we only realized after my wife and child had already used it. As a result, they developed skin issues, which significantly impacted our trip.
When we reported the issue, we were told that we could only move to the originally reserved room. We had to change rooms late at night, and while we received a small cake with a note apologizing for the inconvenience, it did little to improve our overall experience.
Throughout this ordeal, the reception staff never offered a sincere apology, and despite being told that the hotel manager would contact us, we never received any communication during our three-day stay. "
"15 min. walk from Napoli Centrale station.
Neighborhood is so so but the hotel property is very good.
You can get the most of your money at this hotel."
