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Lodge at Mill Creek

2.5 star property
Travelers gather around the welcoming lobby fireplace to plan adventures with ease, taking advantage of helpful tour assistance to discover nearby attractions

Choose dates to view prices

Lodge at Mill Creek provides a cozy retreat in the heart of Pigeon Forge. Guests can relax by the lobby fireplace while using the in-room WiFi to research their next excursion to popular local destinations like Dollywood or Island at Pigeon Forge.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 2 Double Beds, Refrigerator & Microwave - Non Smoking

Deluxe Room, 2 Double Beds, Refrigerator & Microwave - Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Refrigerator & Microwave - Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave - Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Refrigerator & Microwave - Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub, Refrigerator & Microwave - Non Smoking

Premium Room, 1 King Bed, Jetted Tub, Refrigerator & Microwave - Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Premium Room, 1 King Bed, Jetted Tub, Refrigerator & Microwave - Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Signature Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free WiFi

Signature Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Pigeon Forge is home to Lodge at Mill Creek. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Dollywood and Ripley's Aquarium of the Smokies. Gatlinburg SkyPark and Gatlinburg Space Needle are not to be missed. Visit our Pigeon Forge travel guide
Map
3785 Parkway, Pigeon Forge, TN, 37863

What's nearby

  • BH8WHW AJD63862, Pigeon Forge, TN, Tennessee, Dolly Parton's Dixie Stampede Dinner & Show. Image shot 2009. Exact date unknown.
    Dolly Parton's Stampede Dinner Attraction
    2 min walk - 0.2 km
  • Patriot Park
    Patriot Park
    11 min walk - 0.9 km
  • The Pigeon Forge Mill, commonly called the Old Mill, is a historic gristmill in the U.S. city of Pigeon Forge, Tennessee
    Old Mill
    14 min walk - 1.2 km
  • Dollywood
    Dollywood
    4 min drive - 2.7 km
  • Gatlinburg Municipal Golf Course
    15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS)
    57 min drive

Restaurants

  • Old Mill Restaurant
    17 min walk
  • Cookout
    7 min walk
  • McDonald's
    10 min walk
  • Golden Corral
    9 min walk
  • JT Hannah's Kitchen
    2 min drive

About this property

Lodge at Mill Creek

Hotel near Dolly Parton's Stampede Dinner Attraction
Located close to Dollywood and Island at Pigeon Forge, Lodge at Mill Creek provides a fireplace in the lobby. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • An area shuttle, a TV in the lobby, and tour/ticket assistance
  • Smoke-free premises
Room features
All 54 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Is Lodge at Mill Creek pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Lodge at Mill Creek?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Lodge at Mill Creek?

Check-out is at 11 AM.

Where is Lodge at Mill Creek located?

Situated in Pigeon Forge, this hotel is steps from Dolly Parton's Stampede Dinner Attraction and 2.2 mi (3.6 km) from Island at Pigeon Forge. Titanic Museum and Dollywood are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lodge at Mill Creek Reviews

6.0

6.0

Cleanliness

8.4

Location

6.8

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 148 out of 918 reviews
Rating 8 - Good. 193 out of 918 reviews
Rating 6 - Okay. 205 out of 918 reviews
Rating 4 - Poor. 178 out of 918 reviews
Rating 2 - Terrible. 194 out of 918 reviews

Reviews

Verified

2/10 Terrible

Ashley

Disliked: Staff & service
There was a man that answered the phone and was rude to me not once but twice. I was trying to cancel a reservation that was made and he wouldnt even look into the reservation to help what so ever just advised i call Expedia who it was originally booked through but then changed by this property to a different date so expedia did not have this reservation any longer due to them changing the reservation. He started screaming and hollering at me and was very rude with no help whatsoever. I would like to talk to a manager becuase this is still not resolved and I need to cancel this and I will NEVER stay here after dealing with this one individual.
Stayed 7 nights in Jun 2022
Verified

4/10 Poor

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Highly disappointed!

Bathroom alone was horrible! Mold in the ceiling toilet leaked water spots on the ceiling. Bedding had stains. Bed it self was warn slap out absolutely uncomfortable! The floors were absolutely nasty! Doesn’t look like they were even vacuumed before we came in. Also had stains all over the carpet and the carpet was coming up. Normally when you first check in there’s a few rolls of toilet paper there was ONE! The towels had stains and very ruff texture. The shower head was coming out of the wall. There was ants all over the sink and bathroom floor! I’m highly disappointed! The day we checked out the cleaning man was there told us to leave the door open and first place he went to as we were still standing there was the tip envelope…. Some pictures posted below!
Stayed 5 nights in Jun 2022
Verified

4/10 Poor

Kelley

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Carpet was in bad shape, tv wasn’t even mounted or on a stand it was propped up against the wall. Cobwebs hanging down the walls and carpet hasn’t been vacuumed well found a receipt from May 2021 a whole year ago that the cleaning people haven’t picked up from under the nightstand table.
Stayed 1 night in May 2022
Verified

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities
The bed was comfortable. The chair in room was dirty. Food from previous family was under dresser. The hot and cold water was opposite in bathtub.
Stayed 3 nights in Apr 2022
Verified

2/10 Terrible

Christen

Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like the fact that we had roaches and I let them know we had roaches in our room and they said,”they would let the manager know.”I took down a cup with a roach in it and they said, they would get back to me and I’ve heard nothing from them. I have pictures and the roaches was on our luggage and crawling on the walls. This place was so dirty and nasty. Never will stay there again.
Stayed 4 nights in Apr 2022
Verified

4/10 Poor

Michael

Disliked: Amenities, property conditions & facilities
The property is very run down, both inside and outside. I would not recommend this property to stay in for a vacation.
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Dorinda

Liked: Property conditions & facilities, room comfort

Good

Not enough coffee or towels, towels were to small! We were there 5 days and room only got cleaned once.
Stayed 5 nights in Apr 2022
Verified

10/10 Excellent

james

Liked: Staff & service, amenities, property conditions & facilities
the room was decent only flaw was fridge did not work and water line to toilet had a slow leak.
Stayed 2 nights in Apr 2022
Verified

6/10 Okay

Connie

Liked: Staff & service
Disliked: Cleanliness
We were disappointed that there still was no breakfast. The location was great. Definitely could stand to have some updates.
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Didn't hear alot of noticed from other visitors in rooms beside you. Very quiet. Staff was very friendly and helpful. No complaints
Stayed 2 nights in Mar 2022
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room overall was dirty people tried to come in our room from the other side the towels were dirty the manager was rude about it all
Stayed 3 nights in Mar 2022
Verified

2/10 Terrible

Sherry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wasn't very happy with our stay

They wasn't any towels in the room, they was roaches, coffee pot didn't work, & the refrigerator didn't work
Stayed 1 night in Feb 2022
Verified

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lodge Mills Creek

At check in had to go to other motel to check in and clerk was rude and short in his mannerisms toward us. Could not use wifi in rooms because said it was not connected to internet. No phone in room to call front desk and housekeeping did not check to give fresh towels or room service on 2nd day of stay. On day of checkout requested late checkout at 12 and housekeeping tried to open our door to clean at 9am and again at 1030 because had ear buds in and could not hear me telling her through the door we were late checkout. The room was nice and clean for most part except for musty smell upon arrival. I do have to say staff is honest because left some items behind at checkout and was able to retrieve because housekeeper turned them in which was very much appreciated.
Stayed 2 nights in Feb 2022
Verified

4/10 Poor

Johnny

Disliked: Cleanliness, staff & service, amenities
the check in was awful the lady was so rude and mean we got none of what we was promise
Stayed 4 nights in Feb 2022
Verified

2/10 Terrible

Bruno

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did my reservations 2 weeks ago,came from Florida with my family and when we arrived at hotel nobody was there to make check-in it was 1:30am and we were very tired of trip.I don’t really recommend this hotel!
Stayed 3 nights in Feb 2022
Verified

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay in this place. Worst of the worst. Heat did not work I asked for different room they didn't. I left.
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
First of All, this place is not filled with amenities. Yet the rooms are great. Staff is great. Unbeatable price. I always stay longer.
Stayed 2 nights in Jan 2022
Verified

2/10 Terrible

Joseph

Disliked: Cleanliness, amenities, property conditions & facilities
We checked in, and we checked out right away. When we arived at the room, the floors were gross, there was what apereat to be rat poop on the floor, the bathroom looked like what you would see ina horror film. Oh and the toilet paper was still on from the last people who stayed there. We went to check out and the staff had left for the new years. We ended up submitting a request for a refund and left the hotel.
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Rebecca

Disliked: Property conditions & facilities
For the price this place was ok. Pictures online are super old. Our room was a smoke free but the room smelled of cigarettes. You can hear everything the people next room to you are doing or hearing, they woke us up to very loud music at 4am and did stop till 5am. Also the sink and toilet were small kinda looked like they belong in a elementary school.
Stayed 2 nights in Dec 2021
Verified

4/10 Poor

William

Disliked: Staff & service, amenities, property conditions & facilities
Run down.
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Rita

Disliked: Property conditions & facilities

Seen Better

For the price of the hotel it was disappointing. The only thing good about the place it was next to the Dolly Parton Stampede show.
Stayed 1 night in Dec 2021
Verified

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms were mislead nothing like the pictures.. you had stairs to carry all your stuff. the rooms smell like feet and you could tell they haven't been clean in a while. They need update their stuff..
Stayed 3 nights in Dec 2021
Verified

4/10 Poor

Kaye

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was in need of serious repair. Picture on website are extremely misleading.
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
It was good for the price
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Tyler

Disliked: Cleanliness, amenities, property conditions & facilities
Wasn't too thrilled about the 2 live-ins on the top floor smoking pot on the balcony while we were trying to move our stuff in the room
Stayed 2 nights in Dec 2021