Find hotels near Pinot's Palette Sugar Land at Town Square, Houston from ₩134,465

"Very clean!"

"Clean place, nice people "

"Room, bathroom, shower and bedding were all clean. There were lots of towels and more were given when requested. Strong smell of chemicals but that is better than dirty!!! Either there was no fan in the bathroom or it turned on with the same switch as the light and it wasn’t working. Needless to say the absence of a fan left us with some undesirable odours at times and made the room hot after we showered. Front desk and housekeeping staff were kind and accommodating. Pool was beautiful! Parking was safe and convenient. Breakfast was okay — waffles were good, sausage was good, eggs were horrible, milk for cereal was left out and wasn’t cold, orange juice and apple juice from the machine tasted like water "

"Very old property and stuff from inside. HVAC was very old. I was not able to sleep because of old HVAC."

"Very clean hotel! Staff was so nice and helpful. Parking was easy and convenient. I highly recommend this hotel and will be staying there again. "

"Limited food options- only bagels and coffee offered, although a continental breakfast was advertised. I was told I would not be charge for the service dog and that the $50 hold would be reversed the next day. I waited 2 weeks to finally get a refund. When I called the front desk, I was told it should be refunded in a few days and they were waiting on my bank to release the funds. On my 3rd call, I was told I was charged a $50 cleaning fee for the dog hair. I was upset because no one emailed, called, or texted me to inform me that I would not receive my deposit back. I also pointed out that the hotel shouldn’t charge me for a service dog because he doesn’t count as a pet. The dog only ever slept on the floor, never the bed. However- I remember checking the room for dog fur and putting any that was shed into the trash. I thought that was a silly reason to bill someone. They claimed they had to shampoo the carpet, but I felt that was just an excuse to keep my money. Since my dog is a service dog, I bathe and brush him regularly. He is a long-haired white Husky, though, so fur is bound to shed. It was also too cold to swim in the pool, so an inside pool would have been a good option. -Also, only one of the two elevators was working, so that made it very difficult for going to second floor with the dog and the luggage. -The room was clean and comfortable though, and I love the area the hotel is in- quiet and close to several shopping centers and grocery stores. "

"Nice Hotel, clean, great staff, many restaurants and shopping centers close by."

"Area was convenient. Felt clean and safe."

"Pool is horrible, Jose was nice and friendly, they're doing construction so plan on hearing drilling and loud noise. The pool needs a major update. Not a great experience. "