Find hotels near Pittsford Plaza, Rochester from ₩166,660

" Nice "

"It’s a nice clean place, feels like a small apartment home"

"Terrible customer service. Asked for a hairdryer for three days straight and it was never delivered to our room. Requested a room that looked into the atrium from a higher floor was given first floor that faced highway. Right beside outside door that didn’t stay locked and banged all night. Room was clean, but floor was filthy. Found garbage on the floor."

"I stayed at Hotel on Monroe, BW Signature Selection with my son, and unfortunately the room fell well below expected standards. Cleanliness was the biggest issue. The floors were so dirty that after walking around barefoot, the bottoms of my feet were literally black. It quickly became clear that housekeeping had missed more than a few key steps. The shower was another challenge. It was partially broken and made showering feel like a test of patience rather than a basic amenity. Add to that flickering lights and a general sense that the room and facilities were very worn down, and the stay became more uncomfortable than relaxing. There’s a certain “vintage” charm some hotels aim for—this wasn’t that. This felt more like deferred maintenance and overlooked upkeep. I don’t usually expect perfection, but I do expect clean and functional accommodations. Sadly, this stay missed the mark on all three. With some serious attention to maintenance and cleanliness, this hotel could improve, but as it stands, I wouldn’t choose to stay here again."

"Room had an odd odor. Staff super friendly and helpful! Noise from the room above was loud but not on purpose, just the movement was audible."

"The hotel was closed. Their computer systems were down for 4 days (at least) and every other hotel was booked."

"Yes,all was good "

"Very nice hotel. Great location"

"The hotel was a great property in a great part of town. Front desk staff were very friendly, they gave me a late check out without any problems. "