Looking back at our latest experience of Mareazul, what we enjoyed most of this stay was LEAVING! We booked 9 nights, which turned out to be 9 miserable nights. The condition of the unit you get is pretty much like rolling a dice. We’ve stayed here prior, therefore can speak from experience. We booked a two bedroom swim out, which I’d actually s more expensive unit, your own pool and all right there on your private patio.
The unit was so poorly equipped and down right disgusting from the blood on my pillow which took getting to a manager after communication with the rudest staff via what’s app, and 3 days to get it replaced. The kitchen utensils were down right disgusting. The TV’s were tiny. There was mold growing in the bathrooms. Honestly. I wish I had my nine nights back!!!!! The manager sent replacement pillows. And some lounge chairs for our private pool since there were none.
The onsite restaurants have gone downhill, the food isn’t as good as it used to be. The wait staff has a horrible attitude. We have so many better places that we could have booked!! My advice, book elsewhere. Mareazul, you’ve gone downhill majorily, there are so many options in this area, where honestly, we didn’t just feel ripped off, but violated of our time, we hated walking into this unit each and every day. If your owner doesn’t want to invest into his condo, you will get bad reviews. You have control over this. You did the bare minimum. I hope that others find better! Cheers.
