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트래블로지 바이 윈덤 페어플렉스 포모나 여행 후기

2 out of 5

이용 후기

5.4
평점 10 - 훌륭해요. 19개 이용 후기 중 5개" "
평점 8 - 좋아요. 19개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 19개 이용 후기 중 1개" "
평점 4 - 별로예요. 19개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 19개 이용 후기 중 8개" "

5.6/10

청결 상태

5.6/10

직원 및 서비스

3.4/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

4.0/10

친환경

이용 후기

4/10 - 별로예요

Sonia

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Even though this property is being updated , the updates are done sloppy , the room was not clean . Took shoes off and floor turned my feet black , toilet had dirt and hair around bottom. Furniture had food spots and dirt . Had not been clean throughly.
2024년 3월에 2박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
We truly appreciate you taking the time to share your feedback with us. While we're disheartened to hear that your recent stay didn't meet your expectations, please accept our sincerest apologies for any inconvenience or disappointment you experienced. Your satisfaction is incredibly important to us, and we're committed to addressing the issues you've raised to ensure that future guests enjoy a seamless and enjoyable experience.We would love the opportunity to make things right for you. Please reach out to us directly so we can discuss your concerns in more detail and work towards finding a solution that leaves you feeling satisfied and valued as our guest.Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back for a much-improved stay in the near future. Your feedback is invaluable to us as we strive to continually improve our services and exceed our guests' expectations.

2/10 - 너무 별로예요

Chad

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
We truly appreciate you taking the time to share your feedback with us. While we're disheartened to hear that your recent stay didn't meet your expectations, please accept our sincerest apologies for any inconvenience or disappointment you experienced. Your satisfaction is incredibly important to us, and we're committed to addressing the issues you've raised to ensure that future guests enjoy a seamless and enjoyable experience.We would love the opportunity to make things right for you. Please reach out to us directly so we can discuss your concerns in more detail and work towards finding a solution that leaves you feeling satisfied and valued as our guest.Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back for a much-improved stay in the near future. Your feedback is invaluable to us as we strive to continually improve our services and exceed our guests' expectations.

10/10 - 훌륭해요

m

2024년 2월에 1박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
We truly appreciate you taking the time to share your feedback with us. While we're disheartened to hear that your recent stay didn't meet your expectations, please accept our sincerest apologies for any inconvenience or disappointment you experienced. Your satisfaction is incredibly important to us, and we're committed to addressing the issues you've raised to ensure that future guests enjoy a seamless and enjoyable experience.We would love the opportunity to make things right for you. Please reach out to us directly so we can discuss your concerns in more detail and work towards finding a solution that leaves you feeling satisfied and valued as our guest.Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back for a much-improved stay in the near future. Your feedback is invaluable to us as we strive to continually improve our services and exceed our guests' expectations.

10/10 - 훌륭해요

xu'fei

2024년 2월에 1박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a fantastic stay with us and that we were able to meet or exceed your expectations. Your 5-star rating means the world to us and serves as a great source of motivation for our team.We strive to provide every guest with a memorable and enjoyable experience, and it's wonderful to know that we hit the mark with you. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another outstanding stay in the future!

2/10 - 너무 별로예요

adam

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would not recommend. It is unsafe, dirty, and run down.
2024년 2월에 2박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
We truly appreciate you taking the time to share your feedback with us. While we're disheartened to hear that your recent stay didn't meet your expectations, please accept our sincerest apologies for any inconvenience or disappointment you experienced. Your satisfaction is incredibly important to us, and we're committed to addressing the issues you've raised to ensure that future guests enjoy a seamless and enjoyable experience.We would love the opportunity to make things right for you. Please reach out to us directly so we can discuss your concerns in more detail and work towards finding a solution that leaves you feeling satisfied and valued as our guest.Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back for a much-improved stay in the near future. Your feedback is invaluable to us as we strive to continually improve our services and exceed our guests' expectations.

2/10 - 너무 별로예요

XINYU

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's the worst experience I ever had. You can hear clearly when people walking and talking. Very limited and poor bathroom supplies. The toliet paper was not flushed from last guest. The price is not cheap. Don't come!
2024년 1월에 1박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
We truly appreciate you taking the time to share your feedback with us. While we're disheartened to hear that your recent stay didn't meet your expectations, please accept our sincerest apologies for any inconvenience or disappointment you experienced. Your satisfaction is incredibly important to us, and we're committed to addressing the issues you've raised to ensure that future guests enjoy a seamless and enjoyable experience.We would love the opportunity to make things right for you. Please reach out to us directly so we can discuss your concerns in more detail and work towards finding a solution that leaves you feeling satisfied and valued as our guest.Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back for a much-improved stay in the near future. Your feedback is invaluable to us as we strive to continually improve our services and exceed our guests' expectations.

4/10 - 별로예요

Nicole

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
While they are doing work on the property, this place feels unsafe as you drive up and when you go into the lobby. My room is newly renovated but there is no mirror, no trash cans, and only a single bath towel with no hand towels or wash clothes. Also, there are only 3 local channels on the tv.
2023년 10월에 1박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
We truly appreciate you taking the time to share your feedback with us. While we're disheartened to hear that your recent stay didn't meet your expectations, please accept our sincerest apologies for any inconvenience or disappointment you experienced. Your satisfaction is incredibly important to us, and we're committed to addressing the issues you've raised to ensure that future guests enjoy a seamless and enjoyable experience.We would love the opportunity to make things right for you. Please reach out to us directly so we can discuss your concerns in more detail and work towards finding a solution that leaves you feeling satisfied and valued as our guest.Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back for a much-improved stay in the near future. Your feedback is invaluable to us as we strive to continually improve our services and exceed our guests' expectations.

4/10 - 별로예요

Summer

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
We truly appreciate you taking the time to share your feedback with us. While we're disheartened to hear that your recent stay didn't meet your expectations, please accept our sincerest apologies for any inconvenience or disappointment you experienced. Your satisfaction is incredibly important to us, and we're committed to addressing the issues you've raised to ensure that future guests enjoy a seamless and enjoyable experience.We would love the opportunity to make things right for you. Please reach out to us directly so we can discuss your concerns in more detail and work towards finding a solution that leaves you feeling satisfied and valued as our guest.Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back for a much-improved stay in the near future. Your feedback is invaluable to us as we strive to continually improve our services and exceed our guests' expectations.

8/10 - 좋아요

Randy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Quiet and somewhat hidden but the floor can be swept better. Overall not bad for the price.
2023년 9월에 1박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
We truly appreciate you taking the time to share your feedback with us. While we're disheartened to hear that your recent stay didn't meet your expectations, please accept our sincerest apologies for any inconvenience or disappointment you experienced. Your satisfaction is incredibly important to us, and we're committed to addressing the issues you've raised to ensure that future guests enjoy a seamless and enjoyable experience.We would love the opportunity to make things right for you. Please reach out to us directly so we can discuss your concerns in more detail and work towards finding a solution that leaves you feeling satisfied and valued as our guest.Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back for a much-improved stay in the near future. Your feedback is invaluable to us as we strive to continually improve our services and exceed our guests' expectations.

2/10 - 너무 별로예요

Beth

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible - Hotels.com should not promote.
The area felt unsafe, with homeless men on the property. Very unclean outside - dirty sidewalks, parking areas and pool - which was closed "due to COVID-19". No towels in room, which looked as though it had not been cleaned. No dresser, bedside table, chair, closet or other place to hang clothes.
2023년 8월에 1박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
We truly appreciate you taking the time to share your feedback with us. While we're disheartened to hear that your recent stay didn't meet your expectations, please accept our sincerest apologies for any inconvenience or disappointment you experienced. Your satisfaction is incredibly important to us, and we're committed to addressing the issues you've raised to ensure that future guests enjoy a seamless and enjoyable experience.We would love the opportunity to make things right for you. Please reach out to us directly so we can discuss your concerns in more detail and work towards finding a solution that leaves you feeling satisfied and valued as our guest.Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back for a much-improved stay in the near future. Your feedback is invaluable to us as we strive to continually improve our services and exceed our guests' expectations.

2/10 - 너무 별로예요

Christine

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Someone stole my bike and they would not allow me to see the video on camera to see who stole my bike
2023년 7월에 1박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
We truly appreciate you taking the time to share your feedback with us. While we're disheartened to hear that your recent stay didn't meet your expectations, please accept our sincerest apologies for any inconvenience or disappointment you experienced. Your satisfaction is incredibly important to us, and we're committed to addressing the issues you've raised to ensure that future guests enjoy a seamless and enjoyable experience.We would love the opportunity to make things right for you. Please reach out to us directly so we can discuss your concerns in more detail and work towards finding a solution that leaves you feeling satisfied and valued as our guest.Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back for a much-improved stay in the near future. Your feedback is invaluable to us as we strive to continually improve our services and exceed our guests' expectations.

10/10 - 훌륭해요

Christine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like because they let me extend my stay and very friendly and they don't act all disrespectfull like other hotels in Pomona
2023년 7월에 1박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a fantastic stay with us and that we were able to meet or exceed your expectations. Your 5-star rating means the world to us and serves as a great source of motivation for our team.We strive to provide every guest with a memorable and enjoyable experience, and it's wonderful to know that we hit the mark with you. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another outstanding stay in the future!

10/10 - 훌륭해요

Christine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Remodeled beautifull rooms
2023년 6월에 1박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a fantastic stay with us and that we were able to meet or exceed your expectations. Your 5-star rating means the world to us and serves as a great source of motivation for our team.We strive to provide every guest with a memorable and enjoyable experience, and it's wonderful to know that we hit the mark with you. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another outstanding stay in the future!

2/10 - 너무 별로예요

douglas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place was a it hole
2023년 5월에 2박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
We truly appreciate you taking the time to share your feedback with us. While we're disheartened to hear that your recent stay didn't meet your expectations, please accept our sincerest apologies for any inconvenience or disappointment you experienced. Your satisfaction is incredibly important to us, and we're committed to addressing the issues you've raised to ensure that future guests enjoy a seamless and enjoyable experience.We would love the opportunity to make things right for you. Please reach out to us directly so we can discuss your concerns in more detail and work towards finding a solution that leaves you feeling satisfied and valued as our guest.Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back for a much-improved stay in the near future. Your feedback is invaluable to us as we strive to continually improve our services and exceed our guests' expectations.

2/10 - 너무 별로예요

Jamie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was dirty, mold on ceilings, huge cracks in mirror, toilet uncleaned when we arrived, stains on sheets, graffiti everywhere, and cherry on top was the blood spatters all over the floor. Idk how they get away with it, honestly. We couldn't sleep there for obvious reasons and we couldn't get our money back.
2023년 5월에 2박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
We truly appreciate you taking the time to share your feedback with us. While we're disheartened to hear that your recent stay didn't meet your expectations, please accept our sincerest apologies for any inconvenience or disappointment you experienced. Your satisfaction is incredibly important to us, and we're committed to addressing the issues you've raised to ensure that future guests enjoy a seamless and enjoyable experience.We would love the opportunity to make things right for you. Please reach out to us directly so we can discuss your concerns in more detail and work towards finding a solution that leaves you feeling satisfied and valued as our guest.Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back for a much-improved stay in the near future. Your feedback is invaluable to us as we strive to continually improve our services and exceed our guests' expectations.

2/10 - 너무 별로예요

Salvador

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
We truly appreciate you taking the time to share your feedback with us. While we're disheartened to hear that your recent stay didn't meet your expectations, please accept our sincerest apologies for any inconvenience or disappointment you experienced. Your satisfaction is incredibly important to us, and we're committed to addressing the issues you've raised to ensure that future guests enjoy a seamless and enjoyable experience.We would love the opportunity to make things right for you. Please reach out to us directly so we can discuss your concerns in more detail and work towards finding a solution that leaves you feeling satisfied and valued as our guest.Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back for a much-improved stay in the near future. Your feedback is invaluable to us as we strive to continually improve our services and exceed our guests' expectations.

8/10 - 좋아요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2023년 4월에 1박 숙박함
답변 제공: Glan 님, 2024년 3월 25일
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a fantastic stay with us and that we were able to meet or exceed your expectations. Your 5-star rating means the world to us and serves as a great source of motivation for our team.We strive to provide every guest with a memorable and enjoyable experience, and it's wonderful to know that we hit the mark with you. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another outstanding stay in the future!