야외 수영장, 수영장 파라솔, 일광욕 의자

빌라 알투 부티크 호텔 여행 후기

3 out of 5
빌라 알투 부티크 호텔
Lombo De São João, Ponta do Sol

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 24개 이용 후기 중 15개" "
평점 8 - 좋아요. 24개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 24개 이용 후기 중 3개" "
평점 4 - 별로예요. 24개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 24개 이용 후기 중 0개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

9.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Hazel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely relaxing holiday watching birds of prey over the gorge by the pool. The staff are excellent and the food delicious. High up in the mountains so nice and quiet. We hired a car but I think there were buses available near by.
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Mariele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Unterkunft ist einfach fantastisch. Direkt wenn man auf den Parkplatz fährt sieht man eine tolle Sitzmöglichkeit unter einem Pavillon, die abends schön beleuchtet ist. Hier man eine gute Sicht bis zum Meer. Das Gebäude an sich bietet super viel. Vom Zimmer aus hatten wir einen tollen Blick auf den Pool und der Wintergarten in dem auch das Frühstück serviert wird ist einfach ein Traum! Vor unserem Balkon war ein riesen Avocadobaum und die geernteten Avocados gab es morgens zum Frühstück. Absolut empfehlenswert, wenn jemand eine Unterkunft mit besonderem flair haben möchte.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Toomas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotell and place.Good place to relax from everyday thinks.Just enjoy.
2023년 10월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rostflecken in der Dusche
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Bertram

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tak villa alto
Smukke omgivelser og venlige ansatte. Jeg anbefaler at man har bil da der er en god gå tur ned til vandet.
2023년 10월에 3박 숙박함

4/10 - 별로예요

Kristel

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Boutique hotel sounded like a good idea until we had to take an extremely dangerous road to reach the place with very limited parking spots. Our room did not have Air conditioning, not even a fan and the room was very warm. Opening the window connected you with the noisy road right at the window and leaving you completely exposed to anyone climbing in the room through the window. The front desk lady was rude, and did not even offer any accommodations to make our stay bearable and so we had to leave and book another hotel. If you want to go for a very steep adventure, risk not having a parking and sleeping in a room with no ventilation, air conditioning or a fan the this might be your place.
2023년 9월에 2박 숙박함
답변 제공: Nicole 님, 2023년 9월 26일
Dear Kristel, thank you for taking the time to leave a review. Madeira is made up of mountains and you will find these kinds of roads the higher up you go. It is best to research the area before going. We apologize we do not have a.c. nor fans. Being high up we get more of a breeze most of the time but we do agree sometimes may get warm. We can though, assure you it is not possible for someone to climb through a window on the top floor nor does that sort of thing happen here. Our guests usually stay with us mainly because this is a safe a quiet place. We understand your concern though and apologize for not reaching you expectations. I could not offer you any other accommodations due to we are always booked and had no other room available to switch for you. Nor do we have fans or anything I could offer to make you more comfortable. Although I was able to make some suggestions and accept a partial refund to your non-refundable reservation. I believe this was a way of offering something in return since I had no other options for you. But for future recommendation it is always best to see where you are going and the surroundings, especially an island that has a lot of mountain and areas with unfamiliar roads. As for parking, our road in front has free safe parking always available. We are sorry you weren't satisfied but hope you enjoyed the beautiful island of Madeira. Best wishes from the team.

6/10 - 괜찮아요

Pierre-Phillippe

2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Thorsten 님, Berlin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Der Aufenthalt war eine wahre Freude. Wer ein Auto hat und somit flexibel ist, ist hier sehr gut aufgehoben! Das Personal war sehr aufmerksam und vor allem die öffentlichen Bereiche sehr liebevoll ausgestattet. Sollte man einen Kritikpunkt finden wollen, so wäre einzig und allein die Dusche in unserem Zimmer zu erwähnen. Sie würde sich über eine neue Duschtasse, ein Ersetzen der fehlenden Fliesen und die Ansage zum Kampf gegen einsetzenden Schimmel aufgrund der Feuchtigkeit sehr freuen.
2023년 3월에 2박 숙박함
답변 제공: Villa Alto Team 님, 2023년 3월 20일
Mr. Thorsten,Thank you for your feedback! Our staff is always happy to help and we will take into consideration your comment. It was a pleasure to have you here and we wish you the best! Kind regards from the Villa Alto team

10/10 - 훌륭해요

Nikolai

좋아요: 직원 및 서비스
So lovely!
Quaint and just lovely. The restaurant has no menu but you get what they offer you on the day. It feels homemade which is nice. The view is excellent and the area is gorgeous. The room lacked vacuuming and was a bit worn, but no big deal. There are beautiful walks in the area - we easily made do without a car.
2022년 7월에 4박 숙박함
답변 제공: Nicole 님, 2023년 9월 26일
Hello Nikolai,thank you so much for your feedback. We are so glad you enjoyed our views your stay with us. We hope you come back again some day! Best wishes from the team at Villa Alto.

10/10 - 훌륭해요

Dr Elwira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 3박 숙박함
답변 제공: Priscila Almada 님, 2022년 7월 19일
Thank you so much for your review! It was a pleasure to welcome you here! We hope to see you again in the future and we wish you all the best! Kind regards from the entire team,

8/10 - 좋아요

Jean-François

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel super sympa avec une décoration très british. Le personnel est très gentil et aux petits soins avec les clients (Samantha géniale). Reproches : pression d'eau trop faible et difficile à avoir de l'eau chaude, et insonorisation à revoir. Malgré cela, c'est hôtel vaut vraiment le coup d'y aller.
2022년 5월에 4박 숙박함
답변 제공: Priscila Almada 님, 2022년 6월 7일
Merci beaucoup pour votre avis. Nous sommes ravis que vous ayez apprécié votre séjour dans notre belle maison à Ponta do Sol. Merci de mettre en valeur notre décoration, en effet, elle allie le classique et le traditionnel au moderne, en gardant le raffinement du passé. L'un de nos principaux objectifs est de faire en sorte que nos clients se sentent chez eux dès leur arrivée à l'hôtel, Samantha est vraiment exceptionnelle et ses mots seront transmis à notre collègue. Nous sommes désolés que la pression et la température de l'eau n'aient pas été à votre goût, nous vérifierons cela dès que possible. Votre commentaire sur l'amélioration de l'insonorisation sera transmis au service responsable. Ce fut un plaisir de vous avoir ici et nous espérons vous revoir. Meilleures salutations

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks for the great stay in your beautiful Villa.
2022년 4월에 6박 숙박함
답변 제공: Villa Alto Boutique Hotel 님, 2022년 4월 29일
Dear Sandra, it was a pleasure to have you in our house. We hope to see you soon! Best Regards Samantha

10/10 - 훌륭해요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wundervolle Unterkunft für die man aber ein Auto benötigt und sehr persönliches und nettes Personal. Kommen gerne wieder.
2022년 1월에 6박 숙박함
답변 제공: André 님, 2022년 2월 16일
Dear Joshua, Thank you so much for sharing your experience with us. The house is indeed a bit remote and a car is needed as well to explore the island. We´d love to have you with us whenever your travels bring you back to Madeira. My best, André

10/10 - 훌륭해요

Judith

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Joana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 2박 숙박함
답변 제공: André 님, 2021년 9월 24일
Dear Joana, Thank you so much for your feedback, it means a lot for us. We wish you all the best.

10/10 - 훌륭해요

Dasilva 님, Voiron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accueil hôte et propreté des lieux lieu clame petit déjeuner copieux
2020년 2월에 6박 숙박함

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
À découvrir
Hôtel dans une ancienne maison de maître, ambiance chaleureuse, beaucoup d'espace, un salon par étage, piscine, très calme. Parking fermé. Deux petites remarques, l'eau chaude est longue à venir, l'entrée du parking un peu étroite.
2019년 6월에 6박 숙박함
답변 제공: Juliana Reis 님, 2019년 6월 11일
Chers Messieurs, Notre équipe vous remercie pour vos commentaires. Ce fut un plaisir de vous accueillir, et à prochaine occasion nous réjouissons de votre visite. (Nous nous excusons pour la gêne occasionnée, nous ferons de notre mieux pour améliorer cet aspect.) Pour toute question hésitez pas à nous contacter. Cordialement, Quinta do Alto de São João Team

4/10 - 별로예요

FRANCIS

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 3박 숙박함
답변 제공: Juliana Reis 님, 2019년 5월 31일
Dear Mr. Francis, We thank you for your comment, and for your stay with us. We apologize for any inconvenience caused when you were staying at our Quinta. Best regards

10/10 - 훌륭해요

Marcy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Foi muito boa, adoramos a estalagem. Recomendado.
2018년 7월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
Déçus !
très déçus pour notre première expérience Hotels com. Nous pensions qu'une Quinta aussi éloignée de tout nous permettrait d'avoir une chambre confortable . Arrivés là bas, parties communes sympas mais nous nous sommes retrouvés dans une toute petite chambre, sans doute une des plus petites de la Quinta, avec une petite salle d'eau. Avons demandé si nous pouvions une autre chambre un peu plus grande et salle de bains(pour info, sur le site d'un de vos concurrents, il restait des chambres beaucoup plus grandes, avec salle de bains, à des prix moindres). Nous avons eu un refus catégorique. (nous ne demandions pas de réduction, bien entendu) - Aucune chaise, rien pour poser ses valises (à part une commode et un radiateur .....), à part prises pour lumières pas de prise dans chambre, aucune dans salle de bains - Petit déjeuner moyen - Personnel pas du tout à l'écoute
2018년 5월에 1박 숙박함

10/10 - 훌륭해요

Felix 님, Keighley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful characterful hotel
This hotel is uphill from Ponta do Sol and, having arrived from Funchal by bus, we were prepared to walk what looks on the map like a couple of kilometres. However, we decided to take a taxi and were glad we did, as the journey by road is more like 6 or 7 kms. The taxi was 10eu, quite reasonable. At the hotel a very warm welcome from charming manager Feliks, who went out of his way to be helpful at all times. Beautifully situated old manor house in a peaceful rural location, with immense traditional character, well appointed rooms & fabulous views. Amazing value. Good buffet breakfasts in the attached restaurant, though we were disappointed that it was otherwise closed (perhaps out of season?) as we had no car. There are few local facilities apart from a cafe next door with limited menu. Nevertheless we enjoyed our peaceful days by the pool and a couple of pleasant levada walks accessible just up the hill. Our only criticism/suggestion is about the mention on the website of own quinta produce such as orchard fruit and honey, raising expectations of sampling home-produced foods. Sadly, not only was there no such produce apparent at breakfast but, as almost always these days, standard mass-produced fare such as plastic & foil servings of imported butter, jam and honey. What a shame! It would really enhance the customer experience and the reputation of a character rural hotel like this to offer locally sourced ingredients.

6/10 - 괜찮아요

Barbara 님, Bochum

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lava Felseninsel mit Naturschutzreservaten
Für Wanderer in hohem Berggebiet: ideal! Für fußläufiges Volk wie ich, auch das Fahren, sehr anstrengend auf und ab, nur Serpentinen. Man sieht unten nicht, wo man oben herauskommt, weil es immer wieder Biegungen um Berge gibt. (Gefühlte) 80% Gefälle! Die Insel ist nur mit Fahrzeug zu erkunden, sonst kommt man nicht weit. Allein zu wandern hab ich mich nicht getraut, weil ich ja schon mit Auto Probleme hatte, mich zurecht zu finden. Die Unterkunft hatte ich von Deutschland aus gebucht: (leider nicht erkannt)oberste Bergspitze, 80% Steigung, engste Straßen, fließend warm + kalt Wasser, gut ausreichendes Frühstück mit selbst gebackenem Kuchen + frischem Obst! Liegestühle am Pool, sehr freundliche englisch sprachige Bedienung.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
bon rapport qualité prixj
juste une nuit calme, pas beaucoup de choix au dîner, mais plats bons. Service limite, beaucoup d'attentes, il vaut mieux ne pas avoir d'avion à prendre! Bon rapport qualité prix.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설