“When I checked in the power was out to half the hotel. Elevator was not in operation lights were completely off in the corridors, a major safety hazard. Luckily when I arrive at my room it had power. My parents that were elderly struggled with the stairs and had no air conditioning for the evening. Manager was not onsite and was told by staff they wouldn’t be available till Monday. A bad situation not managed at all and very disappointing experience.”
“When I checked in the power was out to half the hotel. Elevator was not in operation lights were completely off in the corridors, a major safety hazard. Luckily when I arrive at my room it had power. My parents that were elderly struggled with the stairs and had no air conditioning for the evening. Manager was not onsite and was told by staff they wouldn’t be available till Monday. A bad situation not managed at all and very disappointing experience.”
Andrew