룸버튼 호텔 검색: 지금 예약 가능한 인기 숙소

“We arrived Friday May 22nd at 4pm, we were in town for a graduation that started at 730. Upon arriving we had plans of checking in and getting ready then heading to the graduation. We were told they didn’t have the room we had already paid for but it would be ready in 4ish hours, because the people staying in the room haven’t left yet. We said fine can we use the restrooms to change and we would be back after the graduation for the room. They assured us. We packed our luggage back into our...

“Very comfortable rooms and great breakfast! The staff was so nice and helpful! Highly recommend”

“Worse customer service I’ve ever experienced at hotel!! Lady at the front desk was overly rude!! Had to sleep in a hot room due lights being out at the hotel!! Just a bad experience all around!!”

“Roaches. Saw 2 near and on the coffee maker. Gum in the carpet.”

“Room was nice and clean. Staff were amazing and kind. They did switch me rooms, the TV was not working. The lady at the front desk had no problem helping me and was very nice. Breakfast was good, parking was great.”

“Three night stay never had room serviced beds never made, trash never emptied, no clean towels. Had to go to front desk for fresh towels ”

“Very clean ”

“We found 2 roaches in our room. 1 alive and 1 dead. Our toilet stopped working in the middle of the night and we had to move rooms. Not the property’s fault but someone kept slamming a door at 2 in the morning over and over. Was not restful at all. ”

“Great location and extremely friendly staff”

“Liked it all”

“Friendly staff and accessible to the freeway.”

“Very clean”

“The rooms are always clean and the staff is very kind and helpful. My go to place when staying in Beaumont for work.”

“The gentleman that checked me in was friendly, the few staff that answered the phone the following days weren’t very helpful. I had left my name/number for a callback and never received one. The pictures of the hotel online do not show the actual condition; I ended up in a different hotel for the night due to the lack of cleanliness and just overall condition of the place.”

“Definitely not IHG standards. The ice machine is broken on the 2nd floor, there are no vending machines, there was a dirty rag in our shower, Shampoo instead of hand soap by the sink, and a broken tv remote. This felt like a cheap motel stay.”