Hello Jihwan: Lovely! Many thanks for awarding us with a perfect score. You just made our evening reading this. We hope to see you back at the Palace Hotel before the year is out. All the best for 2023. Cheers, Ruthie.

Hi William: Many thanks for sending your input to us. We are thrilled to read that you thought our hotel "was wonderful". Hurry on back; it would be terrific to see you again! Cheers, Ruthie.

Hello Joanne: Many thanks for sending along a perfect score! We are thrilled to see that you think the Palace Hotel is a "great place to stay!" Hurry on back, we would love to see you. Cheers, Ruthie.

Hello Reyn: You made our afternoon! Thanks for taking a moment to let us know how your guest experience was here at the Palace Hotel. So happy to hear that you enjoyed a "great time". We hope that you will return to the Palace Hotel before too long. Take good care, Ruthie.

Hi Linda: Thank you for sending us your useful feedback. Quite right, we do not have A/C throughout the Palace Hotel; however, the rooms facing south at the front of the hotel do have A/C and we are working towards more of our rooms having A/C installed. In the past, our Maritime climate was such that our summer temperatures were pleasant and cool; things are changing. We appreciate your comments and hope that you will come back and see us soon again. Cheers, Ruthie.

Hi Alvin: We appreciate the time you took to let us know how we are faring at the Palace Hotel. We are thrilled to see a perfect 5-out-of-5 review score. We guarantee a 3 PM check-in time but often our housekeepers finish their work early and guests are able to check-in ahead of schedule. We hope that you will put Port Townsend on your return-visit list and come and see us before too long. All the best, Ruthie.

Hi Tagge: Thank you for letting us know that we are doing an excellent job here at the Palace Hotel. Hurry on back, we would love to see you again. Cheers, Ruthie.

Hi there Rick: Thanks for sending along your feedback. Many guests tell us how perfect our central downtown location is. We are delighted that it worked out well for you. Have a super day! All the best, Ruthie.

Hello Steven: Many thanks for taking the time to write your excellent review. We appreciate the positive feedback. We hope that you will make a repeat visit to Port Townsend and come and stay with us here at the Palace Hotel. All the best, Ruthie.

Hello Gonzalo: Wow...how great to receive a 5/5 review. We are glad to hear that you found the "friendly staff" to be "courteous, professional and helpful". The weather in Port Townsend has become warm and sunny...hurry on back! Cheers, Ruthie.

Hi Toby: Yippee! Many thanks for your feedback. If you are back this way, we would love to see you again. All the best, Ruthie.

Hello Tim: Excellent review...thank you! Hurry on back to the Palace Hotel when you find yourself in Port Townsend...we would be happy to see you again. All the best, Ruthie.

Hi Delvin: Thank you for submitting your feedback. We are thrilled that you found the historic property to be a "Beautiful old Hotel". Many of our guests say that walking around the Palace Hotel is like wandering through a Victorian museum. We are glad that you enjoyed your guest experience. Hurry on back, we would love to see you again. All the best, Ruthie.

Good afternoon Sandra: Wow...5-out-of-5! Many thanks for letting us know that we are doing something right here at the Palace Hotel. We sure hope to see you again! Cheers, Ruthie.

Hello Juliana: Yippee...you just made our afternoon! Thank you for accrediting us with a perfect review score. We are thrilled. Hurry on back, we would love to see you again. All the best, Ruthie.

Hi Dan: Many thanks for submitting your perfect review score. We really appreciate your input. As we move into summer, we hope that we will see you here again at the Palace Hotel. All the best, Ruthie.

Hello Debra: Many thanks for taking a moment to let us know your thoughts about our property. We are delighted that you felt our hotel was "a lovely property". We realize that not having an elevator can be an issue for some of our guests. We do post this fact that the Palace Hotel does not have an elevator on our website, and in our confirmation emails. It definitely is not everyone's cup of tea to have loads of stairs to climb to get to one's guestroom. Our front desk staff are fit and very obliging; please don't hesitate to ask for assistance with your luggage upon arrival or departure. We hope to see you again! All the best, Ruthie.

Hello Ann: Many thanks for letting us know that you "loved the room and the location". We hear from our guests that the downtown central location is perfect for walking to restaurants, galleries and the shops. We do have loads of stairs at the Palace Hotel, and no elevator. In fact it's 15 steps to Miss Genevieve #15 on the MZ, 33 steps to the first floor and 66 steps to the second floor. Due to the historic age of the property, the ceilings are extra-high, and the stair climb to reach the guestrooms is intense. Please feel free to ask for help with your luggage upon arrival; we have a fit and affable front-desk staff. We hope to see you soon again! All the best, Ruthie.

Hello Tim: Many thanks for your glowing review, and for recommending our hotel to your friends. We are pleased that everyone has enjoyed their stay. Quite right about the stairs perhaps being imposing for some of our guests. We do not have an elevator and we have an abundance of stairs in this 1889 historic property. Please don't hesitate to ask for assistance at the front desk; we have an able-bodied staff who are very willing to help our guests with their luggage. We hope that we will have another opportunity to see you again in the not-too-distant future. All the best, Ruthie.

Hi Christina: You made our afternoon! Thanks for sending along a perfect score. Hope to see you before too long. Cheers, Ruthie.

Hello there, Francis: We are absolutely delighted with your review. Many thanks for sending your comments along. Our hotel is certainly quite an unique experience, and we agree, "You have to experience it to appreciate it". Quite right, this heritage hotel doesn't have an elevator; we do have a fit and able-bodied front desk team who spring into action when asked, carrying guest luggage...just inquire at the front desk. We are in the process of installing A/C; all of the rooms on the water-side of the building (the front of the hotel) have A/C. So glad that you enjoyed the restaurant scene in Port Townsend; there is a delicious pizza, salad and soup restaurant at the back of the hotel. Hope to see you again! Cheers, Ruthie.

Hi Julie: Many thanks for sending along your feedback. You are correct...we sure do have a lot of stairs in the Palace Hotel and no elevator. Please don't hesitate to ask for assistance at the front desk if you return. Our front-desk staff are fit and affable, and are extremely obliging helping guests with their luggage to and from their guestrooms. Hurry on back, we would love to see you again! All the best, Ruthie.

Hi there, Gregory: Thank you for the great review. We enjoyed reading your positive comments, and hope that you will think of us here at the Palace Hotel the next time that you are in Port Townsend. Have a super Spring! Cheers, Ruthie.

Hi Jada: Many thanks for sending along your terrific review score. We are thrilled, and hope that you will hurry on back to Port Townsend and come and stay with us! All the best, Ruthie xo

Hello Eric: Amazing review, thank you...we can't wait to see you a third time! Hurry on back! All the best, Ruthie.

Hi there Tracy: Many, many thanks for submitting your review. We are delighted that you had a perfect guest experience. We hope that you will hurry back! All the best, Ruthie.

Hi Kimberly: Many thanks for your perfect score! We are thrilled, and hope that you will return to the Palace Hotel before too long. Take care, Ruthie.

Hi Malin: We appreciate your feedback and hope that you will venture this way again. Spring is in full bloom and Port Townsend is at its best. Hurry on back, we would enjoy seeing you again. Cheers, Ruthie.

Hello Xenia: Many thanks for the review feedback. We hope that you had a good visit to Port Townsend, and will return in the not-too-distant future. We would love to see you again. All the best, Ruthie.

Hello Tracy: Thanks for the feedback. We hope to see you back in town soon again....and if you do return, we would love to see you at the Palace Hotel. All the best, Ruthie.

Thanks, Erin for your post.

Thanks, David

Thanks, Cara

Hello Peache: Many thanks for the feedback. We are thrilled with your score, and hope to see you soon again! All the best, Ruthie.

Hello Constance: Many thanks for taking a moment to let us know how your stay at the Palace Hotel was as indicated by your score. We hope that you will venture back to Port Townsend, and return to our hotel. All the best, Ruthie.

Hello Nora: We would like to thank you for sending along your review. We certainly appreciate the 5-out-of-5 review score and your comments. We are glad that you enjoyed the historical aspects of the Tibbals and Pioneer buildings in which the Palace Hotel is housed. We repeatedly hear how much our guests appreciate our central downtown location; often guests leave their car in our guest parking lot for the duration of their stay, and simply walk everywhere to the points of interest, restaurants, galleries and the beach. We hope to see you again! All the best, Ruthie.

Hello Lisa: Yippee...a perfect review score! You made my afternoon. Many thanks for taking the time to let us know how we are faring at the Palace Hotel. It looks as though we are doing an excellent job of creating a stellar guest experience. Hurry on back! We would love to see you again in the near future. Cheers, Ruthie.

Hello Jodi: Many thanks for your valuable feedback. We are an historic hotel (1899) and we are aware that sound can travel through some of our guestrooms. We have a "Quiet Hours Policy". Quiet hours are observed from 10:00 PM to 8:00 AM. During these hours, guests must limit noise both in common areas and rooms to a level that does not disturb other guests in the hotel. We are very sorry that the noise was noticeable and that you had to turn on a box fan to provide "white noise". Please don't hesitate to inform us at the front desk if you have any issues; our team responds immediately to any concerns you may have. Our apologies for any restaurant odors that you detected. Hillbottom Pie is a wonderful restaurant (wood-fire pizza, soups, salads and pie) located in the Tibbals building where the Palace Hotel resides. We are in the process of placing new odor-removing fans in the guestrooms adjacent the restaurant; however, the "musty cabbage smell" is another issue. We will dispatch our head housekeeper to investigate and resolve that issue. Thank you very much for drawing these problems to our attention. We hope that given your concerns, you were able to enjoy your visit to the Palace Hotel and Port Townsend. All the best, Ruthie.

Hi there Steve: Many thanks for submitting a perfect score! We are thrilled with the enthusiastic reply. Hurry on back to Port Townsend, and if you do return, drop by the hotel and say hello or better still, come and stay with us! All the best, Ruthie.

Good morning Eric: Yippee! A glowing 5-out-of-5 review. Many thanks for letting us know that we are on track in so far as offering a stellar guest experience. We truly are delighted. Hurry on back to Port Townsend and come and see us again! Take good care, Ruthie.

Hello Eric: Thank you for sending along your perfect score! Yippee! We are thrilled to receive your 5-out-of-5 review. You just made our evening. Cheers, Ruthie.

Hi James: Many thanks for your feedback. We hope that you enjoyed your stay at the Palace Hotel, and that you will make a point of dropping into Port Townsend again. All the best, Ruthie.

Good morning, John: Many thanks for the solid review. "Old world charm" is a wonderful way to describe both our hotel and Port Townsend. We are delighted to hear that you thought our "staff was friendly" and that the town is a "beautiful getaway". Hurry on back, we would love to see you! Cheers, Ruthie.

Hi Craig: Thanks for taking a moment to let us know that we scored a perfect 5-out-of-5. It's great to know that we provided the perfect guest experience. Hope to see you back this way sometime in the near future. All the best, Ruthie.

Hi Granville: You made our Sunday morning with your perfect review! We love how you highlighted the Palace Hotel's historical aspects in tandem with its modern amenities. The Palace has often been compared to a "museum" full of Victorian ambiance! We definitely provide a unique experience for our guests. We hope that you will come and see us again in the not-too-distant future. All the best, Ruthie.

Hi Ann: Many thanks for taking a moment to let us know how we are faring at the hotel. We are delighted to know that our friendly staff welcomed you, and made your visit comfortable. The weather is getting warmer and Spring is displaying its floral colors. Hope to see you at the Palace Hotel when the spirit moves you for a return visit. All the best, Ruthie.

Hello Marjorie: Wow! What a lovely review. You made my day! We think that the Palace Hotel is a "one-of-a-kind" too. It's nice to hear that you enjoyed the antiques and the walkability of the downtown. Our guests seem to really appreciate the proximity to excellent eating establishments and funky coffee shops. Take good care and we hope to see you again. Cheers, Ruthie.