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Apartment 3 Pheonix Flats

3.0 star property

Photo gallery for Apartment 3 Pheonix Flats

Apartment, 2 Bedrooms | Living room | Flat-screen TV - Apartment 3 Pheonix Flats (Portree)
Apartment, 2 Bedrooms | 2 bedrooms, desk, laptop workspace, iron/ironing board - Apartment 3 Pheonix Flats (Portree)
Hallway - Apartment 3 Pheonix Flats (Portree)
Property grounds - Apartment 3 Pheonix Flats (Portree)
Apartment, 2 Bedrooms | Terrace/patio - Apartment 3 Pheonix Flats (Portree)
Close to Portree Harbour, Apartment 3 Pheonix Flats provides amenities like a terrace. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Entire apartment

2 bedroomsSleeps 4

Popular amenities

  • Kitchen
  • Washer
  • Pet friendly
  • Parking included
  • Free WiFi
  • Outdoor Space

Add dates for prices

About this property

Apartment 3 Pheonix Flats

Along with a 24-hour front desk, this smoke-free apartment building has free self parking and free WiFi in public areas. The apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests can appreciate conveniences like a washing machine and an electric kettle, and other amenities include free WiFi and a flat-screen TV. Housekeeping is not available.
Guest accommodations at this apartment offer hair dryers and irons/ironing boards. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV
  • Games

Outdoor areas

  • Terrace

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: GBP 25 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Iron/ironing board
  • No housekeeping service

Location highlights

  • In an entertainment district
  • In the city center

Things to do

  • Fishing nearby
  • Horseback riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Smoking

Smoking is not permitted

Property payment types

Important information

Optional extras

  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

About the neighborhood

Located in Portree Town, a neighborhood in Portree, this apartment is in the entertainment district. Apothecary's Tower and Raasay House Activities Centre are local landmarks, and the area's natural beauty can be seen at The Lump and Sgurr Alasdair. Aros Experience and Aros Centre are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Portree travel guide
View more Apartments in Portree
Map
York Drive, Portree, Scotland, IV51 9EB

What's nearby

  • Portree Harbour
    Portree Harbour
    5 min walk - 0.4 km
  • On route to Sgurr Alasdair
    Sgurr Alasdair
    12 min walk - 1.0 km
  • Somerled Square
    2 min walk - 0.2 km
  • Portree Visit Scotland Information Centre
    4 min walk - 0.4 km
  • Apothecary's Tower
    6 min walk - 0.6 km

Restaurants

  • The Isles Inn
    2 min walk
  • Aros
    3 min drive
  • 1820
    2 min walk
  • The Granary
    3 min walk
  • Cafe Arriba
    3 min walk

Frequently asked questions

Is Apartment 3 Pheonix Flats pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Apartment 3 Pheonix Flats?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Apartment 3 Pheonix Flats?

Check-out is at 10:00 AM.

Where is Apartment 3 Pheonix Flats located?

Located in Portree Town, this apartment building is within a 5-minute walk of Somerled Square and Portree Harbour. The Lump and Aros Experience are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Apartment 3 Pheonix Flats Reviews

Reviews

Very Good

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 12 out of 24 reviews
Rating 8 - Good. 7 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 2 out of 24 reviews

8.4

Cleanliness

10

Location

7.0

Staff & service

8.0

Property conditions & facilities

Reviews

Verified

8/10 Good

Candice

Liked: Cleanliness, property conditions & facilities, communication
Great location
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, room comfort, communication

Cosy & Comfortable

We had a lovely stay in this cosy apartment in the centre of Portree. It was toasty warm, very comfortable and the washing machine was greatly appreciated after a week of touring in the highlands,
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The apartment was great. It was well equipped and it had a nice location, at walking distance from stores and restaurants. We were very happy with it BUT the check-in process was terrible. I sent various messages requesting the check-in details before arrival day (code for the key or any instructions) and they never responded. The ad mentioned that personal was in the property for arrivals too but nobody was there, only one person painting the building who was so nice and helped us call the owner of the apartments next to it (the owner of our apartment did not respond and also had a different number than the one in Expedia) and managed to get us the code for the key. Terrible check-in experience. We were very worried we were going to left with no accommodation. If it was not for that man we would be.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jay

Liked: Cleanliness, room comfort, communication

Lovely spot, great location. Three forks

Overall, a great lodging in the heart of a quaint community. It was just a short walk from shops, restaurants, and a grocery. (BTW, if you arrive late, like we did shortly after 8, either quickly make to a restaurant–most close their kitchens by 8:30–or do what we did, go down the street toward the grocery near the water's edge and pick up things you can cook). Like all the B&Bs in UK that we stopped at, the fridge is not stocked so you will have to stock it yourself and then probably dump or leave behind what you don't use up. I was disappointed that they only had three forks between the four of us. I hope that they will add more of those in the future, but that was a minor inconvenience, really. It was great that they had a communal clothes dryer in the middle bottom floor of the the apartments. That was not something we found at most UK B&Bs, where you had to use a drying horse or find a line outside to hang your clothes. Oh, one more word of advice: PAY ATTENTION TO THEIR REQUEST THAT YOU NOTIFY THEM AT LEAST 72 HOURS IN ADVANCE OF COMING. After you notify them they will email or text you instruction but it takes them a while to get to their messages. We read of others who were frustrated they couldn't get a hold of them to retrieve a key to get in but I really think those guests missed the request to notify them at least 72 hours beforehand. If you do that I think you will really enjoy your stay there. But if you're staying in Flat 3 the lock box code is... OK, JK
Stayed 2 nights in May 2025
Verified

4/10 Poor

Laurie

Liked: Check-in
The apt was clean enough. Felt a bit like being in a dormitory. The soap dispensers were half full. Ashtray with cigarette butts was left outdoors on the table and was filled with rain water. Most disappointing was the shower. It looked new, but did not work properly. Hot and cold and hot and cold water. Needs to be corrected.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Venu Kailash

Liked: Cleanliness, property conditions & facilities, communication
Loved the stay
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property. Exactly what we were hoping for.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Mary Kay

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great to have a washing machine. Didn’t notice that the dryer was out the door and in its own room until I’d already dried everything by hanging it around the apartment. Oops!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Kok Hiong

Liked: Cleanliness, room comfort
Disliked: Communication

Phoenix Flats in Portree Stay

Stay was fine but there was some hiccups for my check in as the accommodation did not send me any instructions or access code to enter the property prior to my arrival. Also there is NO 24/7 Front Desk as stated in Hotel.com posting of the property. I also had a hard time contacting the primary contact for the apartment I rented as the phone always went to a voice mail. Was stuck outside for a good half an hour to an hour or so in freezing evening. Finally managed to get hold of a secondary contact person who provided me with the access code to the lockbox. It could be partially my fault as I didn't email the property at least 3 days in advanced to arrange for my check in as stated in the Special Instructions in Hotel.com. However, most other accommodations will usually send communication in advance prior to guest arrival with instructions to access the property. Hope this will improve in the future.
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Cheryl

Disliked: Cleanliness, amenities, property conditions & facilities, communication
DO NOT STAY HERE. They falsely advertise there is a 24 hour front desk—NO—it is an apartment and isolated with no manager anywhere or anyone to help you. No one will return your phone call, text or email. The shower is burning hot or freezing cold. When I called to ask for help—no one for two days ever replied. When I complained to Expedia they said the apartment owner replied, “The shower gets hot” and showed a picture of steam. No joke. It is SO HOT OR SO FREEZING that you cannot use it. Four people, no shower the entire time. Try helping your child not to get a scalding burn or freezing water as the extreme temperature alternates every few seconds without warning. I’m shocked that they state they have a 24/7 front desk. There is no desk. No one returns calls. They didn’t even give me the check in info until I was standing in the rain waiting for them. I finally went to a neighbor there and was able to get a number that works. I seldom complain but I am warning anyone who reads this: you will be sad if you stay here and no one will show up for you—not even Expedia. Very disappointed.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, room comfort, communication

Tolle Unterkunft auf der Isle of Skye

Tolles Appartement in Portree! Bequeme Betten, tolle Ausstattung, Parkplatz zu jeder Wohnung, Terrasse oder kleines Gartenabteil mit Grill, Küche mit Geschirrwaschmaschine, Mikrowelle und Waschmaschine (Trockenraum separat) - perfekt um die Isle of Skye zu erkunden.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Ray

Liked: Cleanliness, room comfort, communication
Good apartment to stay
Stayed 1 night in Jul 2021
Verified

8/10 Good

Lorna

Liked: Cleanliness, room comfort, communication

Brilliant location and cosy apartment

Cosy apartment with lovely view and off street parking one street behind the main square, but surprisingly quiet despite being so close to the action. Clean and had all we needed. Would benefit from bigger wine glasses and more towels but laundry facilities were available which is great after a day on the hills getting muddy. Would stay again.
Stayed 4 nights in May 2021
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, room comfort, communication

ovely Town Centre apartment with parking.

A nice little apartment. Very comfortable and easy to find. Only minutes walk to the town centre. Great parking and well presented with towels etc.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Heath

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Apartment in Great Location

This was a simple apartment, with a nice view of Portree. The rooms and kitchen were furnished well but the bathroom fixtures were on the low-end and the mattresses could use an upgrade. Regardless, my friends and I had a lovely stay and would return to this apartment because of its great location.
Stayed 3 nights in May 2019
Verified

10/10 Excellent

guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

appartement fonctionnel

Appartement très fonctionnel. De quoi prendre un petit déjeuner est fourni. Bien décoré et équipé. Bien situé pour aller dans Portree manger ou faire des courses (supermarché en contre bas de l'appartement).
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Kirsten

Fab location 3 mins walk to the heart of the town. Good amenities, easy access via a key safe at the door. Lovely breakfast items provided as well.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

jing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置不错，在波特里的中心，周边有很多餐厅，还有2家超市，都可以步行前往。 门口有停车位，屋外阳台备有烧烤工具，天气好的话可以进行烧烤。
Stayed 2 nights in Sep 2018
Verified

4/10 Poor

Robert

Stayed 4 nights in Sep 2024
Verified

8/10 Good

Heidi

Stayed 2 nights in Jul 2024
Verified

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Dwayne

Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Mar 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019