โThis hotel has now become a Premier Inn. We booked in March to stay at the Holiday Inn Express. We received an email from Premier Inn saying they would honour our booking.
This was not quite the case and we are still waiting to hear from Premier Inn.
Having paid in full through Expedia, was told at reception on booking in that we haven't paid so a credit card was presented and payment taken (again) from that. When we checked out, I had the email confirmation from Expedia which stated it had been...
โSeamless check in, beautifully clean room. Great shower and the stocked kitchen was greatly appreciated too. Private and safe. Thank you for a great stayโ
โThe calm of the flowing river adjacent and views of the Brig O'Doon from a river bank perspective, within the grounds of the Hotel.
The view of the Brig O'Doon and Rabbie Burns memorial garden free to access next door.โ
โAbsolutely gorgeous property with the most friendly staff you could imagine. The spa facilities are incredible and amazing for a relaxing spa weekend for couples.โ
โLovely, historic boutique hotel in Ayr. Small, but nicely appointed room, convenient location. Near the beach, close to transportation, etc. Walked to a beautiful golf course, Belleisle, and played there on a spectacular sunny day. Enjoyed 2 breakfasts and dinners in their restaurant. Very pleased with our choice of accommodations. โ