“I am extremely disappointed with my experience at the Omni New Haven Hotel. After my stay, I discovered an unauthorized charge of $62.43 on my credit card, processed at 3:20 AM while I was asleep. My colleague was also charged the exact same amount at the same time.
Neither of us used any additional services—no parking, no breakfast, and no minibar. This is clearly an erroneous charge. Furthermore, my $100 security deposit has still not been released.
I have tried to call the hotel multiple...
“I am extremely disappointed with my experience at the Omni New Haven Hotel. After my stay, I discovered an unauthorized charge of $62.43 on my credit card, processed at 3:20 AM while I was asleep. My colleague was also charged the exact same amount at the same time.
Neither of us used any additional services—no parking, no breakfast, and no minibar. This is clearly an erroneous charge. Furthermore, my $100 security deposit has still not been released.
I have tried to call the hotel multiple...
JIN SU