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Hotel Escala Puebla Centro

3.0 star property
Colonial history surrounds travelers at this central Puebla hotel, where the magnificent cathedral and vibrant Zócalo square are just steps away

Choose dates to view prices

Hotel Escala Puebla Centro places visitors in the heart of the Historic Center, where Mexican heritage comes to life. The stunning Puebla Cathedral and lively Zócalo square are within walking distance. Guests enjoy rooms with free WiFi and a staff that makes their stay memorable.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Housekeeping
  • 24/7 front desk
The current price is ₩41,018
₩48,812 total
includes taxes & fees
Apr 1 - Apr 2

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Basic Room

Basic Room | Desk, free WiFi, bed sheets

Basic Room

7.8 out of 10
Good
(7 reviews)

Highlights

Dining table
LED TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
Desk
Pet friendly
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room

Grand Room | Desk, free WiFi, bed sheets

Grand Room

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Dining table
LED TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
Desk
Pet friendly
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Dining table
LED TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
Desk
Pet friendly
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Studio Suite, 2 Bedrooms

Exclusive Studio Suite, 2 Bedrooms | Desk, free WiFi, bed sheets

Exclusive Studio Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Separate dining area
Full-sized refrigerator/freezer
Dining table
LED TV
Separate bedroom
Hair dryer
Private bathroom
  • 120 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed OR 1 Queen Bed

Grand Room

  • Sleeps 2

Basic Room

  • Sleeps 2

Family Room

  • Sleeps 4

Exclusive Studio Suite, 2 Bedrooms

  • Sleeps 5

Basic Room

  • Sleeps 2

Family Room

  • Sleeps 4

Exclusive Studio Suite, 2 Bedrooms

  • Sleeps 5

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About the neighborhood

Located in Puebla, Hotel Escala Puebla Centro is in the city center. Museo de la Memoria Histórica Universitaria and Amparo Museum are cultural highlights, and some of the area's landmarks include Great Pyramid of Cholula and Ovando Bridge. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. Visit our Puebla travel guide
Map
706 C. 12 Sur Barrio de Analco, Puebla, PUE, 72500

What's nearby

  • Los Sapos Bazaar as well as a small group of people
    Los Sapos Bazaar
    7 min walk - 0.6 km
  • Artist Quarter
    Artist Quarter
    8 min walk - 0.8 km
  • Zocalo Square showing night scenes and a garden
    Zócalo de Puebla
    10 min walk - 0.9 km
  • Puebla Cathedral which includes night scenes, heritage architecture and a church or cathedral
    Puebla Cathedral
    10 min walk - 0.9 km
  • Puebla Convention Center
    7 min walk - 0.6 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    11 min drive
  • Puebla Intl. Airport (PBC)
    43 min drive

Restaurants

  • Boyberry
    6 min walk
  • Salon Mezcalli
    8 min walk
  • Quinta Analco
    6 min walk
  • Il Mio Sfizio
    7 min walk
  • Copil Café Galería
    8 min walk

About this property

Hotel Escala Puebla Centro

Hotel near Zócalo de Puebla
Located close to Cuauhtemoc Stadium, Hotel Escala Puebla Centro has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Concierge services, a gift shop, and luggage storage
  • A 24-hour front desk, an off-leash area, and a front-desk safe
  • Tour/ticket assistance, a banquet hall, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Escala Puebla Centro feature comforts such as free WiFi and dining tables.
Other amenities include:
  • Showers, hair dryers, and shampoo
  • 32-inch LED TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Dining table

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel
Hotel Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel Puebla

Frequently asked questions

Is Hotel Escala Puebla Centro pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of MXN 200 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Escala Puebla Centro?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Escala Puebla Centro on Apr 1, 2026 start from ₩41,018, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Escala Puebla Centro?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Escala Puebla Centro?

Check-out is at noon.

Where is Hotel Escala Puebla Centro located?

Located in Puebla Historic Center, this hotel is within a 15-minute walk of Museo de la Memoria Histórica Universitaria and Zócalo de Puebla. Ovando Bridge and Los Sapos Bazaar are also within 10 minutes.

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Reviews

Hotel Escala Puebla Centro Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 225 out of 375 reviews
Rating 8 - Good. 93 out of 375 reviews
Rating 6 - Okay. 27 out of 375 reviews
Rating 4 - Poor. 13 out of 375 reviews
Rating 2 - Terrible. 17 out of 375 reviews

Reviews

10/10 Excellent

Ysa

Liked: Cleanliness, staff & service, property conditions & facilities
10 min walk to Zocalo. No dining facilities other than very few street vendors. Area around seems like old, closed businesses or homes. Hotel is beautifully renovated & staff are very friendly & helpful. Neighbourhood needs to be restored to make this hotel work. While great value for stay, next visit I would stay closer to Zocalo.
Stayed 1 night in Nov 2025

10/10 Excellent

Allan

A bit out of the way but the rooms are sparkling and the price is very reasonable
Stayed 1 night in Apr 2025

10/10 Excellent

Merrill

Liked: Amenities, property conditions & facilities
Quick check-in, excellent staff, clean, strong and hot shower, stable internet, my room was quiet, and good price.
Stayed 3 nights in Feb 2025

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. Staff additions are great. All staff was polite and took care of business, efficiently. It was a quiet stay.
Stayed 2 nights in Mar 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, spacious rooms, great hot water showers!!! Too bad it was cold and there were no heaters in the room.
Stayed 5 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

The hotel is very closed to the zocalo, the neighborhood is safe, the crew is friendly.
Stayed 3 nights in Feb 2024

10/10 Excellent

Merrill

Liked: Amenities
This is my 6th stay and my stays have been perfect. Clean, strong hot shower, King bed, great staff and strong, dependable internet and price is great.
Stayed 2 nights in Jan 2024

8/10 Good

Marcos F.

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy space
Stayed 4 nights in Sep 2024

10/10 Excellent

Merrill

Liked: Amenities, property conditions & facilities
Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.
Stayed 2 nights in Mar 2024

10/10 Excellent

Merrill

Liked: Amenities
Great place to stay with large rooms, very clean, internet was excellent, large shower with hot water and powerful shower. Very secure!! Staff was excellent and so close to the center. About 8-10 minutes to the Zocalo. I liked this hotel so much I booked 5 nights during New Year Holiday.
Stayed 3 nights in Sep 2023

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Absolutely amazing hotel with English speaking staff. Extremely helpful in helping us book a hiking trip. Rooms are spotless and only a 5 block walk to the main Plaza. This is definitely a hotel I would book again. The neighborhood is NOT dangerous as mentioned in some reviews. We walked at night without a problem.
Stayed 1 night in Nov 2023

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Escala is consistently excellent. The hotel is clean, quiet and the staff is the best. The room is large, as is the bathroom. The shower is large, water pressure is strong, water hot. Internet is consistent and strong. The hotel is about a 7 or 8 minute walk to the Cathedral and Zocalo. Many restaurants and coffee shops 6 to 9 minutes from hotel. The price is excellent!
Stayed 2 nights in Feb 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities

Puebla for the smart traveler

Every thing was perfect only problem Is that the room was very cold due To high humidity, front desk and maid Service were really helpful The location might not look ideal But once you get to know the area It becomes a great pla e to be at with conve nient public tansport MetroBus rapid transit System
Stayed 6 nights in Jan 2024

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel with very modern design, yet unique with stone walls, inside garden areas and quiet. The rooms are large, huge shower with hot shower. The internet was great and stable. The bed was a huge king and for me very comfortable. The area around the hotel is marginal, but I have never felt unsafe. It close to the the Zocalo, far enough that is quiet. The price is really great. My 3rd stay and I will stay 5 nights for the New Year.
Stayed 1 night in Nov 2023

4/10 Poor

r

Liked: Cleanliness, staff & service, property conditions & facilities
Will not stay here ever again. Area is very unsafe. Staff was friendly, but location was terrible. Extremely overpriced at $15.
Stayed 1 night in Sep 2023

10/10 Excellent

Merrill

This is the second stay and the hotel is really great It hits all of my needs like fast internet, large, comfortable bed, hot and powerful shower. Staff is excellent, including Jesus who cleaned my room and we had a great conversation. The area is what it is. Don’t be stupid and flash your jewels. My only complaint is Saturday night with a rock concert right by the hotel. The noise went on until 4 am. I could not sleep. Staff should have made guests aware that this was going on. No one said a thing. I was not happy because usually this hotel is very quiet and Saturday was terrible.
Stayed 3 nights in Oct 2023

6/10 Okay

Merrill

Liked: Amenities
Location was good and within walking distance of El Centro. The Internet was strong and stable. Shower as always was hot and strong. Bed comfortable. The room was extremely hot with no fan to circulate the air. Opening the small window allowed the noise level to be high.The room was tiny. I requested an upgrade, as I have stayed here many times before. The desk person snidely said only if I paid extra? He could have been pleasant and said sorry, but the hotel was full. It was not full. It was 12 USD to upgrade and not a large amount for customer appreciation. I will consider other options based on declining my request in such an abrupt manner and the heat in the tiny room. I did not sleep well for 2 nights.
Stayed 2 nights in May 2024

6/10 Okay

Rosaba

Okay
Stayed 1 night in Jan 2026

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Sep 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
The street where locates hotel is not safe.
Stayed 7 nights in Dec 2024

8/10 Good

edward

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly hotel. Hard bed. Room was clean and good TV with lots of channels. I little longer walk to Zocalo than I wanted but not too bad.
Stayed 1 night in Mar 2024

10/10 Excellent

Stuart

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 2 nights in Mar 2025

4/10 Poor

Leonor

Disliked: Staff & service, amenities
The employee who took care of my family was unkind, not helpful and rude. When I tried contacting the property they didn't want to communicate me with the manager, they asked me to submit my complaint through a generic email and if they were interested in talking with me they would contact me later on.
Stayed 1 night in Oct 2025

8/10 Good

Angélica

Liked: Staff & service
.
Stayed 1 night in Feb 2025