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Hotel San Agustin

3.0 star property
Historic Puebla welcomes travelers with authentic dining, valet parking, and thoughtful amenities at this central hotel where comfort meets convenience.

Choose dates to view prices

Hotel San Agustin in Puebla Historic Center offers a coffee shop, dry cleaning, and regional cuisine at FONDA DE SAN AGUSTIN family restaurant. Enjoy valet parking, luggage storage, and attentive staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Room

Basic Room | Desk, free WiFi

Basic Room

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room

Basic Triple Room | Desk, free WiFi

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | Desk, free WiFi

Basic Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Triple Room

Basic Triple Room | Desk, free WiFi

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
519 Avenida 3 Poniente, Puebla, Puebla, 72000

What's nearby

  • Zócalo de Puebla - 7 min walk - 0.6 km
  • Puebla Cathedral - 8 min walk - 0.8 km
  • Santo Domingo Church - 8 min walk - 0.8 km
  • Los Sapos Bazaar - 12 min walk - 1.0 km
  • Puebla Convention Center - 17 min walk - 1.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 17 min walk
  • Puebla Intl. Airport (PBC) - 41 min drive

Restaurants

  • ‪El Gato De Oro - ‬2 min walk
  • ‪Tacos Beyrut - ‬3 min walk
  • ‪Fonda La Mexicana - ‬2 min walk
  • ‪El Corona - ‬3 min walk
  • ‪OCHO30.4 - ‬2 min walk

About this property

Hotel San Agustin

Hotel near Zócalo de Puebla
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar at Hotel San Agustin. Be sure to enjoy a meal at FONDA DE SAN AGUSTIN, the on-site family restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), coffee/tea in the lobby, and tour/ticket assistance
  • Luggage storage, a 24-hour front desk, and concierge services
Room features
All guestrooms at Hotel San Agustin have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Restaurant dining guides, guidebooks, and local maps
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 40 to 99 for adults and MXN 40 to 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • FONDA DE SAN AGUSTIN

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 40 to 99 for adults, and MXN 40 to 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Hotel San Agustin Hotel
Hotel San Agustin Puebla
Hotel San Agustin Hotel Puebla

Frequently asked questions

Is Hotel San Agustin pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel San Agustin?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Hotel San Agustin?

Check-out is at 1:00 PM.

Where is Hotel San Agustin located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Bello Museum and Zócalo de Puebla. Plaza de Revolución and Profetica are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 17 minutes by foot.

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Reviews

Hotel San Agustin Reviews

7.6

Good

7.6

Cleanliness

7.8

Amenities

8.2

Staff & service

8.0

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 49 out of 124 reviews
Rating 8 - Good. 25 out of 124 reviews
Rating 6 - Okay. 28 out of 124 reviews
Rating 4 - Poor. 13 out of 124 reviews
Rating 2 - Terrible. 9 out of 124 reviews

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location. lots of dining options available just outside the hotel. the lady cleaner is very nice and attentive. I get to a super clean and organized room everyday after a long day of touristing.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In like
Stayed 1 night in Jan 2024

10/10 Excellent

Ahuitzol

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2024

8/10 Good

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo excelente
Stayed 4 nights in Dec 2025

10/10 Excellent

Fernanda Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Está cerca del centro y hay varios restaurantes alrededor. El hotel es sencillo, tranquilo y ameno
Stayed 2 nights in Dec 2025

2/10 Terrible

Alejandra

Disliked: Cleanliness, amenities, property conditions & facilities
Hice mi reserva y al llegar al hotel el recepcionista comento que no tenia habitaciones disponibles no respetaron mi reserva y solo se genero el cargo
Stayed 1 night in Dec 2025

8/10 Good

Mabel

Liked: Cleanliness, amenities, property conditions & facilities
La habitación está muy limpia
Stayed 1 night in Dec 2025

8/10 Good

Guadalupe

Todo bien
Stayed 1 night in Dec 2025

4/10 Poor

Oscar

Disliked: Cleanliness, amenities, property conditions & facilities
Que no me cobraron que venía anunciado en la aplicación me cobraron más
Stayed 1 night in Nov 2025

6/10 Okay

Monica Alejandra

Disliked: Cleanliness, staff & service
La habitación era ciertamente amplia, las cobijas olian muy feo (a pies) , el colchon de la cama matrimonial era literal una piedra, el personal no era muy accesible y el internet nunca se conectó
Stayed 2 nights in Sep 2025

6/10 Okay

Vanessa

Disliked: Amenities, property conditions & facilities
No servía el internet y tampoco había recepción dentro de la habitación.
Stayed 1 night in Sep 2025

6/10 Okay

Saúl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Las habitaciones estaban limpias, pero la decoración resulta muy anticuada (en lo personal), los baños me parecieron demasiado pequeños y el inodoro no funcionaba del todo bien y le tenía que bajar más de 3 veces.
Stayed 1 night in Sep 2025

8/10 Good

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, restaurante cerca , tranquila
Stayed 1 night in Sep 2025

10/10 Excellent

mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio accesible, a pie de iglesias y parque
Stayed 1 night in Sep 2025

4/10 Poor

Rubi

Disliked: Cleanliness, staff & service, property conditions & facilities
Me quedé dos noches y no hicieron el aseo ni me cambiaron las toallas bueno sólo me dieron una toalla
Stayed 2 nights in Sep 2025

10/10 Excellent

Irving Alejandro Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia, cómoda, céntrica
Stayed 1 night in Sep 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy céntrico y lo más importante es que cuenta con estacionamiento
Stayed 1 night in Sep 2025

10/10 Excellent

Daniela Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Aug 2025

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estuvo bien desde la entrada el check-in, la estancia, el check-out
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen servicio

Muy comodo y limpio, recomiendo la estancia ya sea para familia, amigos o negocios
Stayed 1 night in Aug 2025

2/10 Terrible

Anayeli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel en muy malas condiciones, infestado de chinches, chinches que le picaron a mi novio, le dije al encargado y dijo que no era su problema, respuesta estúpida que no conferí lógica
Colchón infestado de chinches
Picaduras a mi novio por estos animales
Stayed 1 night in Aug 2025

8/10 Good

FRANCISCO JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Hay que mejorar el internet, no hay mucha cobertura
Stayed 2 nights in Aug 2025

10/10 Excellent

Heriberto

Liked: Staff & service, amenities, property conditions & facilities
Agradable y conveniente costo beneficio
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected, except no hot water sometimes.
Stayed 1 night in Jul 2025

8/10 Good

Saul Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto porque ofrecen un servicio de calidad por un precio accesible.
Stayed 1 night in May 2025