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Casa Postal Hotel Boutique

3.5 star property

Choose dates to view prices

Take advantage of a grocery/convenience store, a free daily manager's reception, and a coffee shop/cafe at Casa Postal Hotel Boutique. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
The current price is ₩139,039
₩166,152 total
includes taxes & fees
May 31 - Jun 1

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 180 to 300 per person
  • Airport shuttle fee: MXN 450 per vehicle (maximum occupancy 4)
  • Nearby parking fee: MXN 285 per day (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 1039510

We should mention

Parking height restrictions apply

Frequently asked questions

Is Casa Postal Hotel Boutique pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Casa Postal Hotel Boutique?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Casa Postal Hotel Boutique on May 31, 2026 start from ₩139,039, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Casa Postal Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Casa Postal Hotel Boutique?

Check-out is at noon.

Does Casa Postal Hotel Boutique provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 450 per vehicle applies.

Where is Casa Postal Hotel Boutique located?

Located in Downtown Querétaro, this hotel is within 1 mi (2 km) of Monument to the Corregidora and Aqueduct of Santiago de Querétaro. Theater of the Republic and Zenea Garden are just steps away.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 117 out of 130 reviews
Rating 8 - Good. 7 out of 130 reviews
Rating 6 - Okay. 5 out of 130 reviews
Rating 4 - Poor. 1 out of 130 reviews
Rating 2 - Terrible. 0 out of 130 reviews

Reviews

Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

MariaElena

Excellent room, quiet, outstanding location historic downtown.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
I had a pleasant 4 night stay. The staff is friendly and welcoming and the breakfast I had there was very good. I will return in a few days.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and amazing room! Great hot shower and lovely bed. Would stay here again! Stellar restaurant and cafe!!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels I’ve ever stayed at in Queretaro. It’s in a perfect location and the rooms were very comfortable and clean. Staff were also amazing. I highly recommend!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Betty

Liked: Cleanliness, property conditions & facilities
Beautiful boutique hotel. We had a great stay. Everything was very clean & staff members were very friendly.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Timm

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, well located
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, clean, impeccable service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Great Location. Rooms were clean and as advertised
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Richard

Room was very nice. The staff was great.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ruth P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful clean boutique hotel
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Service was very good, mattresses and pillows very, very firm, linens average, noisy - smoke alarms low on battery in the hallway chirping loudly all night, every night. Nice coffee shop and restaurant attached to hotel. Hotel location is good.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

J G

Liked: Cleanliness, staff & service, amenities
Beautifully appointed newer hotel in a prime Centro location. Room was very comfortable. Quiet unless the church bells were ringing and that's pretty much all over the area. Easy to get to parks, restaurants, museums and services
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new with great design in perfect location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

cesiah

Liked: Cleanliness, amenities, property conditions & facilities
All the staff was very helpful and friendly, our room was very spacious and spotless, the bathroom had double sink, a plus for us. We also enjoyed having an indoor little balcony from which we can enjoy the music from the bar!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very helpful staff. Arranged dinner reservations and a car to the airport. Great location. Three blocks to the main squares with restaurants and shopping.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
My girlfriend and I spent a few nights at Casa Postal Hotel Boutique and it was an amazing experience. It'a a new property that for sure will bring quality and elegance to Queretaro's old quarters, so just a few extra details like having enough towels for a couple, or a couple of courtesy water bottles would go a long way. Staff was very friendly and courteous, I would highly recommend staying at Casa Postal Hotel if you plan visiting Queretaro.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The room was top notch well designed and decorated. It was also immaculately clean. No dust in visible areas, or even in out of sight nooks. I was also impressed by the friendliness and helpfulness of all the hotel staff. The only issue I had was the lack of hot water pressure on the first night, but it was corrected after I brought up to the staff the next morning.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay at Casa Postal Hotel Boutique and would happily return. From the moment we arrived, Cesar at the front desk was exceptional. He graciously helped us get checked in early, provided excellent guidance on sightseeing in the area, and made us feel genuinely welcome. He also arranged for a bellboy to assist us — and even the bellboy spoke English and took the time to explain the hotel, restaurant offerings, and daily specials, which was very appreciated. We enjoyed dinner at the restaurant and were impressed by the wine selection and attentive service. The Caesar salad and pizza were excellent. While they offer many other entrées, pizza was exactly what we were craving that evening and it did not disappoint. The hotel itself is thoughtfully designed and beautifully decorated, and our room exceeded expectations in every way. Amenities included L’Occitane bath products, a rainfall shower head, plush pillows, a Juliet balcony, coffee, bottled water, a small refrigerator, and excellent lighting throughout — details that really elevated the stay. One thing to note is that the airport shuttle is not complimentary, but aside from that, everything about our experience was outstanding. The staff, comfort, and attention to detail made this a memorable stay, and it’s impressive given the hotel has only been open a short time. Highly recommended.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Casa Postal Hotel in Queretaro was much better than I expected from the online photos. The location is perfect—just on the edge of Centro, close to everything but not noisy. Staff reached out before my trip to coordinate pickup (despite a hiccup with my early arrival), and once I arrived, I was warmly welcomed and quickly checked in. The room was spacious, clean, and well-equipped for a long stay: king bed, plenty of storage, desk, mini fridge, and a nice coffee setup. It was quiet, comfortable, and well lit. The bathroom really impressed me—large, modern, with a rain shower, high-end toiletries, plush towels, bathrobe, and great touches throughout. Only minor downside: no handheld shower hose. The hotel felt new and well maintained. The restaurant and coffeeshop were vibrant, with the latter making a great base for remote work (good coffee, pastries, lots of outlets). Public areas were inviting, with lots of fresh flowers and greenery. Staff consistently went above and beyond, always greeting me by name and making me feel valued. Final verdict: Don’t be put off by so-so online photos. Casa Postal is an excellent, boutique-feel hotel with big-brand quality and terrific value. Aside from some arrival confusion and the lack of a shower hose, I highly recommend it and would happily return.
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Frances

Liked: Cleanliness, amenities, property conditions & facilities
The place is fine, but not what I expected. It's very modern. I wanted colonial charm. Staff is good. It's more like a business hotel, but oddly, the internet isn't good. I do appreciate L'occitaine products in bathroom and a great shower. The restaurant is really bad. It is too brightly lit and the food is just awful. Sorry.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with friendly and accomodating staff. Convenient to all areas of centro histórico including restaurants and other areas of interest.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay in this property. The atmosphere overall was modern and luxurious. Beautiful hotel in a great location in the historic center. Very friendly staff also.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 1 night in May 2026