Thank you so much! See you again

Dear Ms. Chie, On be half of Aurora Villa & Resort Quy Nhon, we sincerely thank you for choosing our resort to stay in your vacation. We so apologize for checking your room not carefully when you check out. Luckily, your property was found when we checked the room again. We so apologize for the bad smell in the bathroom, for both the breakfast and the swimming pool. I hope you sympathize on this problems. We sincerely thank you for your opinions and comments. With your comments, we will try to remedy all things. We’re happy if we can serve you in the next time. On the other hand, you can see the improvement of our services.