“We were not welcomed by the guest service staff very kindly. We had a reservation but the staff member commented that the reservation was made only 15 previous to our arrival and he was upset about this for some reason. Our confirmation will show that the reservation was made 2 hours before we arrived. I'm not sure why it mattered to him but he treated my husband very rudely because of it.
Our room was nice and the bathroom was clean but there was something on the carpet near the window that...
“We were not welcomed by the guest service staff very kindly. We had a reservation but the staff member commented that the reservation was made only 15 previous to our arrival and he was upset about this for some reason. Our confirmation will show that the reservation was made 2 hours before we arrived. I'm not sure why it mattered to him but he treated my husband very rudely because of it.
Our room was nice and the bathroom was clean but there was something on the carpet near the window that...
Janet