테라스/파티오
예약 가능 여부 확인

홈2 스위트 바이 힐튼 리치랜드, 워싱턴 여행 후기

3 out of 5
홈2 스위트 바이 힐튼 리치랜드, 워싱턴
2861 Lincoln Landing, Richland, WA

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 920개 이용 후기 중 684개" "
평점 8 - 좋아요. 920개 이용 후기 중 180개" "
평점 6 - 괜찮아요. 920개 이용 후기 중 31개" "
평점 4 - 별로예요. 920개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 920개 이용 후기 중 11개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

KR

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only stayed one night but the staff was nice and the place was very clean along with having very nice and spacious rooms with comfortable beds
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Lexi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet room with more than enough space
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Alejandra De Carmen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
💯
2024년 5월에 1박 숙박함

8/10 - 좋아요

Erik 님, Seattle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Darcy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful and quiet
2024년 5월에 2박 숙박함
답변 제공: Amber 님, 2024년 5월 20일
Thank you so much for taking the time to leave us a review. Your feedback is important to us. We are so glad to see you enjoyed your stay and look forward to you staying with us again.

8/10 - 좋아요

Megan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/A
2024년 5월에 4박 숙박함
답변 제공: Amber 님, 2024년 5월 20일
Thank you so much for taking the time to leave us a review. Your feedback is important to us. We are so glad to see you enjoyed your stay and look forward to you staying with us again.

10/10 - 훌륭해요

Tina 님, Ok stevens

좋아요: 편의 시설/서비스
Staff was great! Friendly and helpful!!!!very clean and nice large rooms!
2024년 4월에 1박 숙박함
답변 제공: Amber 님, 2024년 5월 6일
Thank you so much for taking the time to leave a review. We are thrilled that you enjoyed your stay with us, and we look forward to having you with us again soon.

10/10 - 훌륭해요

Michelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. When I’m in Richland, I’d stay there again.
2024년 4월에 2박 숙박함
답변 제공: Amber 님, 2024년 5월 6일
Thank you so much for taking the time to leave a review. We are thrilled that you enjoyed your stay with us, and we look forward to having you with us again soon.

6/10 - 괜찮아요

Scott

2024년 4월에 3박 숙박함
답변 제공: Amber 님, 2024년 5월 20일
Thank you so much for taking the time to leave us a review. Your feedback is important to us. We see you may have had some issues with your stay. Please feel free to let us know how we could have made your stay better.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel staff was helpful and the location convenient!
2024년 4월에 1박 숙박함
답변 제공: Amber 님, 2024년 5월 6일
Thank you so much for taking the time to leave a review. We are thrilled that you enjoyed your stay with us, and we look forward to having you with us again soon.

8/10 - 좋아요

BONNIE

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing and kind …… the property care could use a good look over
2024년 4월에 3박 숙박함
답변 제공: Amber 님, 2024년 5월 6일
Thank you so much for taking the time to leave a review. We are thrilled that you enjoyed your stay with us, and we look forward to having you with us again soon.

10/10 - 훌륭해요

Darren

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was wonderful, a little loud because of youth baseball, and up late teenagers. View of the backside of Home Depot and Walmart was not thebest..
2024년 4월에 2박 숙박함
답변 제공: Amber 님, 2024년 5월 6일
Thank you so much for taking the time to leave a review. We are thrilled that you enjoyed your stay with us, and we look forward to having you with us again soon.

10/10 - 훌륭해요

Rachel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff. The property was nice and clean. Our room was perfect for a family.
2024년 4월에 3박 숙박함
답변 제공: Amber 님, 2024년 5월 6일
Thank you so much for taking the time to leave a review. We are thrilled that you enjoyed your stay with us, and we look forward to having you with us again soon.

8/10 - 좋아요

Peter

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only complaint I would have is that the water pressure in the shower was absolutely terrible. Everything else about the hotel, room, and surrounding area was fantastic.
2024년 3월에 2박 숙박함
답변 제공: Amber 님, 2024년 5월 6일
Thank you so much for taking the time to leave a review. We are thrilled that you enjoyed your stay with us, and we look forward to having you with us again soon.

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very impressed with the room
2024년 3월에 1박 숙박함
답변 제공: Amber 님, 2024년 5월 6일
Thank you so much for taking the time to leave a review. We are thrilled that you enjoyed your stay with us, and we look forward to having you with us again soon.

2/10 - 너무 별로예요

Kristina 님, selah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
my family & i stayed in a king accessible room. the sheet looked like it had been urinated on by either a dog or child. the noise level was unbearable. we have 3 service dogs among us. the noise upset them so bad that at one point we had to request some check out the noise. i would not recommend this hotel to anyone.
2024년 3월에 2박 숙박함
답변 제공: Brenda 님, 2024년 4월 2일
Hi Kristina, I apologize for the bad experiences, we are investigating this further. I would like to issue some Hilton points to your Hilton account for the inconvenience.

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved our short stay here- the room was super spacious and very clean. We had a two queen with kitchen and if I had been staying longer, it would've been great to have! Super close to lots of shopping and restaurants in a good part of town. The only downside I noticed was the thin walls... could hear every door open and person down the hall. But, I'd still stay here given all the upsides!
2024년 3월에 1박 숙박함
답변 제공: Amber 님, 2024년 5월 6일
Thank you so much for taking the time to leave a review. We are thrilled that you enjoyed your stay with us, and we look forward to having you with us again soon.

8/10 - 좋아요

jay

2024년 3월에 2박 숙박함
답변 제공: Amber 님, 2024년 5월 6일
Thank you so much for taking the time to leave a review. We are thrilled that you enjoyed your stay with us, and we look forward to having you with us again soon.

10/10 - 훌륭해요

Amber

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Everyone at the property were amazing and the room was super clean!
2024년 3월에 3박 숙박함
답변 제공: Amber 님, 2024년 5월 6일
Thank you so much for taking the time to leave a review. We are thrilled that you enjoyed your stay with us, and we look forward to having you with us again soon.

10/10 - 훌륭해요

Keena Marie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was an excellent stay! We didn’t get to use the indoor pool unfortunately, maybe next time!
2024년 3월에 2박 숙박함
답변 제공: Amber 님, 2024년 5월 6일
Thank you so much for taking the time to leave a review. We are thrilled that you enjoyed your stay with us, and we look forward to having you with us again soon.

8/10 - 좋아요

Rob 님, Redmond

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a clean and good place. My daughter and I have decided that this is the only place we will stay at while in the Tri City are.
2024년 3월에 1박 숙박함
답변 제공: Amber 님, 2024년 5월 6일
Thank you so much for taking the time to leave a review. We are thrilled that you enjoyed your stay with us, and we look forward to having you with us again soon.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room. Very comfortable beds.
2024년 3월에 1박 숙박함
답변 제공: Josephine 님, 2024년 3월 17일
Thank you for taking the review! We hope to see you again soon.

10/10 - 훌륭해요

Spencer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and location
2024년 3월에 1박 숙박함
답변 제공: Amber 님, 2024년 3월 15일
Thank you so much for taking the time to leave a review. We are so happy to see you enjoyed your stay and look forward to your return.

10/10 - 훌륭해요

Brittany

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a great price for all the amenities! Check in was so easy and the staff who assisted us was professional and personable. Just an all around exceptional experience and beautiful room!
2024년 3월에 1박 숙박함
답변 제공: Amber 님, 2024년 3월 15일
Thank you so much for taking the time to leave a review. We are so happy to see you enjoyed your stay and look forward to your return.

10/10 - 훌륭해요

Donald 님, LaGrande

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great and breakfast was good.
2024년 2월에 1박 숙박함
답변 제공: Amber 님, 2024년 3월 15일
Thank you so much for taking the time to leave a review. We are so happy to see you enjoyed your stay and look forward to your return.

8/10 - 좋아요

Bev

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoy the spacious rooms with kitchen areas and the pool. I was disappointed by the cleanliness/freshness of the room. Staff made an effort to improve, were very apologetic and even left some treats for us. I would like to see some attention to deep cleaning in the future.
2024년 2월에 2박 숙박함
답변 제공: Amber 님, 2024년 3월 15일
Thank you so much for taking the time to leave a review. We are so happy to see you enjoyed your stay and look forward to your return. Thank you so much for allowing us to make it right.

10/10 - 훌륭해요

Jeff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Amber 님, 2024년 3월 15일
Thank you so much for taking the time to leave a review. We are so happy to see you enjoyed your stay and look forward to your return.

6/10 - 괜찮아요

Maria

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked a room for 4 people for 3 days. our room was stocked with 3 bath towels and 2 washrags. I cant understand why there wouldnt have been at least 4 big towels for 4 people. I called the front desk to request more, he said sure I will bring them down. I never got them. I waited till the next day and asked the next front desk person for some extra towels. She did not seem happy about it. It seems like towels are a hot commodity . other than that I was perfectly happy with our stay
2024년 2월에 3박 숙박함

8/10 - 좋아요

Angie 님, Seattle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location for visiting family!
2023년 12월에 4박 숙박함
답변 제공: Tiara 님, 2024년 2월 24일
Thank you for taking the time to leave us a review! We hope you'll stay with us again soon.

10/10 - 훌륭해요

Scott

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’m a local single dad on the weekends and this place is the best around. Breakfast is worth any extra compared to other chains. Staff always friendly and helpful.
2024년 2월에 3박 숙박함
답변 제공: Tiara 님, 2024년 2월 24일
Thank you for taking the time to leave us a review! We appreciate your loyalty. We look forward to seeing you again soon.

8/10 - 좋아요

Denson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Tiara 님, 2024년 2월 24일
Thank you for staying with us!

10/10 - 훌륭해요

Ron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home2 review
Great hotel, rooms are excellent.
2024년 2월에 1박 숙박함
답변 제공: Josephine 님, 2024년 2월 13일
Thank you for choosing Home 2 Suites for your stay. We appreciate you taking the time to leave us a review. We hope to see you again!

4/10 - 별로예요

Steven

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facilities & staff were fine. The hotel and room were both clean and well kept-up. However... The TV did not work -- it didn't display any channels. The "free breakfast" was I think the most tasteless meal I've ever had at a hotel. I tried the oatmeal, biscuits & gravy, and faux-McMuffin. I couldn't take more than a bite of each. Utterly flavorless - it was like eating styrofoam. Worst though -- The hotel was advertised as "pet-friendly". There was no place to designate I was bringing a pet on the web page, When I told the desk clerk I had a dog, she said "I'll just tack on the $75 fee." Really? $75? Hotels can certainly set their own policies, but if I had known that a dog would add $75 to the charges I would have gone elsewhere - AND THIS INFORMATION WAS NOT DISPLAYED ANYWHERE IN ADVANCE! I will not be using Home2 or the Hilton chain again.
2024년 2월에 1박 숙박함
답변 제공: Josephine 님, 2024년 2월 13일
Thank you so much for leaving us a review, we are very sorry that you are unhappy. We are here for 24 hours for any maintenance issues that you may have had. We are unable to provide different options as our breakfast follows the Hilton Home 2 brand standard. All Hilton hotels charge a 75 pet cleaning fee and we apologize for any inconvenience this may have had. We hope you will consider staying with us again in the future.

10/10 - 훌륭해요

Ron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Josephine 님, 2024년 2월 13일
Thank you for choosing Home 2 Suites for your stay. We appreciate you taking the time to leave us a review. We hope to see you again!

10/10 - 훌륭해요

Ron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Josephine 님, 2024년 2월 13일
Thank you for choosing Home 2 Suites for your stay. We appreciate you taking the time to leave us a review. We hope to see you again!

10/10 - 훌륭해요

karen

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was very clean - it had everything we needed and as we were traveling with our dog - our room was on the ground floor with easy access to the exit. I would highly recommend this hotel.
2024년 2월에 1박 숙박함
답변 제공: Josephine 님, 2024년 2월 13일
Thank you for choosing Home 2 Suites for your stay. We appreciate you taking the time to leave us a review. We hope to see you and your pet again!

10/10 - 훌륭해요

Stephanie L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and spacious rooms. Breakfast and coffee was good.
2024년 1월에 2박 숙박함
답변 제공: Josephine 님, 2024년 2월 13일
Thank you for choosing Home 2 Suites for your stay. We appreciate you taking the time to leave us a review. We hope to see you again!

8/10 - 좋아요

Michelle

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s new, it’s very nice. But… they allow pets, and even though they have ppl sign a pet policy the dog barking across the hall was crazy. And their kid was screaming too. I did let the hotel know their dog was left alone in the room was barking. Barking continued the next day. A policy is only as good as what’s enforced.
2024년 2월에 2박 숙박함
답변 제공: Josephine 님, 2024년 2월 13일
Thank you so much for leaving us a review, we appreciate your feedback. I apologize for the inconvenience; we will use this as a learning tool to enforce out pet policy. We hope you will consider staying with us again.

10/10 - 훌륭해요

Dottie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was super quick. Nice room and felt safe
2024년 1월에 1박 숙박함
답변 제공: Josephine 님, 2024년 2월 13일
Thank you for choosing Home 2 Suites for your stay. We appreciate you taking the time to leave us a review. We hope to see you again!

10/10 - 훌륭해요

Todd

답변 제공: Tiara 님, 2024년 1월 23일
Thank you for taking the time to rate us! We appreciate your feedback and can't wait to welcome you again soon!

10/10 - 훌륭해요

Brett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
답변 제공: Tiara 님, 2024년 1월 23일
Thank you for taking the time to rate us! We appreciate your feedback and can't wait to welcome you again soon!

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Tiara 님, 2024년 1월 23일
Thank you for taking the time to rate us! We hope to see you again soon.

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and nice staff but our view was the back of HOME DEPOT or Walmart
2024년 1월에 1박 숙박함
답변 제공: Tiara 님, 2024년 1월 23일
Thank you for taking the time to leave us a review. We hope you'll consider staying with us in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Tiara 님, 2024년 1월 23일
Thank you for taking the time to rate us! We hope to see you again soon.

10/10 - 훌륭해요

Adam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quality and updated rooms, spacious, friendly staff.
2023년 12월에 1박 숙박함
답변 제공: Tiara 님, 2024년 1월 23일
Thank you for taking the time to leave us a review! We look forward to seeing you again.

10/10 - 훌륭해요

Laura Spillane

좋아요: 청결 상태, 직원 및 서비스
Clean kind awesome
2024년 1월에 1박 숙박함
답변 제공: Tiara 님, 2024년 1월 23일
Thank you for taking the time to leave us a review! We look forward to seeing you again.

8/10 - 좋아요

philippe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Tiara 님, 2024년 1월 23일
Thank you for taking the time to rate us! We hope to see you again soon.

8/10 - 좋아요

Salvador

2023년 12월에 1박 숙박함
답변 제공: Tiara 님, 2024년 1월 23일
Thank you for taking the time to rate us! We appreciate your feedback and can't wait to welcome you again soon!

10/10 - 훌륭해요

Linzie 님, Monroe

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here end of October 2023 for 1 night. Highly would recommended as everything was clean and modern. We loved the; pillows, sheets, mattress, big amount of space in room, kitchenette, desk, wardrobe, closet, black out curtains, and desk chair. The desk chair and mattress were both super comfortable and would have loved to know where they got them! Tons of parking. We drove a big truck with a dumpster trailer on the back so we had to park in the parking lot one lot over since the parking was full and limited to oversized vehicles. Felt very safe in the neighborhood and the hotel had access cards to the entrance so no strangers could randomly come in. Would definitely stay here again!
2023년 10월에 1박 숙박함
답변 제공: Tiara 님, 2024년 1월 23일
Thank you for taking the time to leave us a detailed review. We appreciate your feedback and look forward to having you back!