Aloft by Marriott Richmond West Short Pump

3.0 star property
Travelers warm up by the fireplace in the lobby or enjoy meals at refuel by Aloft before exploring the adjacent shopping mall

Choose dates to view prices

Located in Richmond's business district, Aloft Richmond West Short Pump welcomes guests with a warm lobby featuring a fireplace. Dine at refuel by Aloft all day, use on-site laundry, and browse the connected mall. Free self-parking makes exploration easy.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ₩171,125
₩198,985 total
includes taxes & fees
Jun 7 - Jun 8

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Aloft by Marriott Richmond West Short Pump pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Aloft by Marriott Richmond West Short Pump?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Aloft by Marriott Richmond West Short Pump on Jun 7, 2026 start from ₩171,125, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Aloft by Marriott Richmond West Short Pump?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Aloft by Marriott Richmond West Short Pump?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Aloft by Marriott Richmond West Short Pump located?

Situated in the business district, this hotel is 1.5 mi (2.4 km) from Short Pump Town Center and within 6 mi (10 km) of Sheltering Arms Institute and Bowlero West End. Regency Square Mall and Bon Secours Heart Institute at Reynolds Crossing are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

9.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 497 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

Reviews

Verified

10/10 Excellent

LoVon

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. The hotel is located in a great area with lots of restaurants
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Everything was so clean and the people were very nice.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

L J

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Really clean and good for the price
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Deyanira

Liked: Cleanliness, staff & service, amenities
My stay at Aloft Richmond West Short Pump was excellent! The staff was welcoming, the rooms were clean and modern, and the atmosphere was upbeat and refreshing. The location is perfect—close to shopping, dining, and entertainment. I’ll definitely stay here again on my next visit!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Mal

Disliked: Cleanliness, amenities
The person that checked me in was very nice and pleasant.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Philip

Liked: Cleanliness, staff & service
The decor is outdated. I would recommend changing the main scent also. Parking was easy and location was great.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel in a great location!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Nikaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second stay that I’ve had here and I’ve once again enjoyed my stay. It was quiet, the staff were nice, I will definitely book again!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Henry

Liked: Amenities
Great location!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Frank

Liked: Property conditions & facilities
Great location and amenities like free parking added to the exceptional experience.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Very fun vibe, easy parking and close to everything. Restaurants and shopping all right there. Also, a bar and games if you just want to hang out at the hotel. Would stay again.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Kenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Great location everything is in walking distance to all the restaurants.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quick weekend stay

Friendly staff. Hotel was clean and quiet.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ZANE WAS AMAZING! I'd stay again just to experience the level of customer service that she provided.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibes of the hotel and the surrounding area is simply immaculate
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the area and the hotel is very quiet. Walking distance to shops and restaurants
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel option in a very walkable area with several restaurants close by. Driving distance to local stores. Very quiet neighborhood at night although the hotel itself is not so quiet. You can hear everyone in the hallways and adjoining rooms. Plenty of free covered parking.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Dan

Liked: Staff & service, property conditions & facilities, room comfort

Location location location

Great location with tons of walkable dinning and entertainment options.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff! This is our second time staying at this hotel and we are very pleased. The room is comfortable and there are lots of options for restaurants and shopping very close by.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying at the Aloft. Like the modern rooms and full shower without the tub. Excellent location in Short Pump.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Sebran P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Clean room & friendly staff!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I Love Aloft

We have used Aloft on every road trip and vacation, we have a perfect stress free stay every time. And the 12 pm check out is a nice perk!
Stayed 1 night in Jun 2024