객실 내 금고, 다리미/다리미판, 무료 유아용 침대, 간이 침대
예약 가능 여부 확인

베스트 웨스턴 클래식 인 여행 후기

2.5 out of 5
베스트 웨스턴 클래식 인
533 W Eaton Pike, Richmond, IN

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 402개" "
평점 8 - 좋아요. 1000개 이용 후기 중 373개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 128개" "
평점 4 - 별로예요. 1000개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 36개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are delightful.
2024년 4월에 1박 숙박함
답변 제공: Best Western 님, 2024년 4월 21일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 - 별로예요

Chong

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Manything missing (hair dryer,tissue, etc)
2024년 4월에 1박 숙박함
답변 제공: Best Western 님, 2024년 4월 19일
Dear Chong,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will come back and stay with us after our renovations to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff made a valiant effort but the establishment was in the middle of a remodel.
2024년 4월에 4박 숙박함
답변 제공: Best Western 님, 2024년 4월 16일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 - 괜찮아요

Brandon

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I'll note that I stayed while the hotel was clearly under renovation, so hopefully many of the issues will be addressed once renovation is complete. However, during our stay the hallways smelled very bad and the stairways were filled with random junk. That said, the biggest issue by far was the noise. The room next to us was loud and the walls apparently did nothing to stop the noise. It sounded like the neighbors were standing right next to us. The breakfast was below average, but not terrible. The staff at the front desk in the evening appeared overwhelmed (several other guests had come up to describe various problems in their room), but she stayed level headed and friendly throughout.
2024년 4월에 1박 숙박함
답변 제공: Best Western 님, 2024년 4월 12일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope that you will come back and stay with us after our renovations to see all of our improvements!Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 - 좋아요

Steven

단체 여행
별로예요: 숙박 시설 상태 및 시설
This hotel is under renovation. Some parts of the building are new and nice, while others are under construction. It’s a bit understaffed. Our room was very nice. Breakfast was okay. They gave us eclipse watchers a little gift bag with eclipse glasses, which was very nice.
2024년 4월에 1박 숙박함
답변 제공: Best Western 님, 2024년 4월 10일
Dear Steven,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 - 좋아요

Peter 님, Denver

연인과의 여행
좋아요: 직원 및 서비스
Ongoing renovations create a messy environment, but I get that they have to stay open while the work is getting done. Otherwise, a good stay. Staff was great; friendly, professional, and accommodating. Breakfast was just okay, but I think this was also a casualty of the renovations. Bottom line, I'd stay here again.
2024년 4월에 1박 숙박함
답변 제공: Best Western 님, 2024년 4월 4일
Dear Peter,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will come back and stay with us after our renovations to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 - 별로예요

amber

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Should mention remodels it was just a bad experience very tacky not happy at all with experience. Staff was slow and unhelpful.
2024년 3월에 1박 숙박함
답변 제공: Best Western 님, 2024년 4월 1일
Dear Amber,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will come back and stay with us after our renovations to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2024년 2월에 1박 숙박함
답변 제공: Best Western 님, 2024년 3월 30일
Dear Patrick,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 - 별로예요

Joshua

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was under construction, like major construction to where we thought they were closed when we drove up. The elevator didn’t work, so we had to carry a stroller, and three kids and tons of luggage up the stairs. I would have understood the construction, but there was no warning of this before we booked. And the price of the booking didn’t reflect the poor condition it was in. No discount offered.
2024년 2월에 1박 숙박함
답변 제공: Best Western 님, 2024년 3월 4일
Dear Joshua,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Our elevator has been in working condition, but sometimes it does take time if others are using it as we only have one. We hope that you will come back after our renovations are complete to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

2/10 - 너무 별로예요

Thomas

They did not have my reservation when I checked in. They had to call Expedia. It took 20 minutes to check in. The property is under construction and is still priced at the normal rate. Very unhappy with this experience
2024년 3월에 1박 숙박함
답변 제공: Best Western 님, 2024년 3월 2일
Dear Thomas,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will come back after our renovations are complete to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 - 괜찮아요

Alyssa

별로예요: 숙박 시설 상태 및 시설
답변 제공: Best Western 님, 2024년 2월 29일
Dear Alyssa,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

Ricky

The staff was wonderful but too much construction inside and out.
2024년 2월에 2박 숙박함
답변 제공: Best Western 님, 2024년 2월 5일
Dear Ricky,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will come back after our renovations to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

2/10 - 너무 별로예요

Tsvetozar

2024년 1월에 1박 숙박함
답변 제공: Best Western 님, 2024년 1월 15일
Hello valued guest,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are working to better our facility for more guest satisfaction, we hope that you will come back after our renovations to see all of our improvements and allow us another chance to make your stay great.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

John

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Best Western 님, 2024년 1월 15일
Dear John,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 - 별로예요

EMILY

Hotel is under construction/renovation.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Donald

2023년 12월에 1박 숙박함
답변 제공: Best Western 님, 2024년 1월 15일
Hello Donald,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are working to better our facility for more guest satisfaction, we hope that you will come back after our renovations to see all of our improvements and allow us another chance to make your stay great.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 - 괜찮아요

Ela

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I Didnt realize hotel was near a busy train track…! Definitely heard it a couple times during the night. First room we were checked into had a broken fridge & was a little moldy. So they moved us to another room, and the sofa bed in that room had stained sheets, crumbs, and dead ants in it?! Once we got clean sheets it was an ok stay. The sofa bed mattress was covered in plastic so every time my brother moved we could hear it. Basic breakfast, nice staff. I stayed here once last year and didn’t have these issues. So I’m chalking it up to their current renovation work.
2023년 11월에 1박 숙박함
답변 제공: Best Western 님, 2023년 12월 27일
Dear Ela,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 - 괜찮아요

Amanda

2023년 11월에 1박 숙박함
답변 제공: Best Western 님, 2023년 12월 27일
Dear Amanda,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 - 괜찮아요

Laura

2023년 11월에 1박 숙박함
답변 제공: Best Western 님, 2023년 11월 13일
Dear Laura,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again!Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 - 좋아요

William

2023년 11월에 1박 숙박함
답변 제공: Best Western 님, 2023년 11월 13일
Dear William,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again!Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

Lori 님, Welland

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean hotel and excellent breakfast
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 11월 2일
Dear Lori,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 - 좋아요

Clarence 님, Kutztown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast is always good. Bed is comfortable, room is spacious.
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 11월 2일
Dear Clarence,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

Leonard

2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 11월 2일
Dear Leonard,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

John

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast had lots of choices. Friendly staff. Dog treats for dogs was a nice touch.
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 30일
Dear John,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Our complete renovation is estimated to be finished in early 2024, we hope that you will come back and see all of our improvements! Thank you again for taking the time to complete the survey. Sincerely,Crystal C. General ManagerBest Western Classic Inn

4/10 - 별로예요

Hailey

2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 30일
Dear Hailey,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Our complete renovation is estimated to be finished in early 2024, we hope that you will come back and see all of our improvements! Thank you again for taking the time to complete the survey. Sincerely,Crystal C. General ManagerBest Western Classic Inn

8/10 - 좋아요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
We had absolutely no issues. Was an enjoyable time. The shower was wonderful. Would have liked to have stayed in longer, but we were in a hurry. The breakfast was delicious
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 25일
Dear Carolyn,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 - 좋아요

Susan

2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 11월 13일
Dear Susan,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again!Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 - 별로예요

Donna

가족 여행
Shower was lukewarm. Stink bugs in the room. Manager was supposed to call me about my concerns and did not.
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 15일
Dear Donna,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

Lois

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Visits
Room was clean and comfortable. Staff courteous and helpful. Location very good.
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 8일
Dear Lois,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place good price.
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 15일
Dear Vincent,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
It was messy; the air conditioner barely worked, the breakfast attended was cranky and snippy at an old man and another person at the front desk. Not a place we will be staying again
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 8일
Hi,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We used to best western for a single night following a football game before returning home. Location was convenient for our trip, the building was under construction, but clean, the room was attractive and spacious, and the amenities were very nice. Finally, the complementary buffet breakfast was very nice as was the very reasonable room rate.
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 9일
Dear Edward,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

judy

가족 여행
좋아요: 편의 시설/서비스
Property is under construction but it is very good.
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 8일
Dear Judy,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 - 좋아요

Robert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 8일
Dear Robert,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

2/10 - 너무 별로예요

Jeffrey

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Remodeling since Feb 2023? Definitely not on the first floor. If the owner does not replace the carpets soon, they need to properly clean them because they are filthy. The room (first floor) smelled moldy, musty, and like urine. Found a dirty sock under the bed. The shower and faucet’s water pressure is way too low, possibly to save money. The two Indian ladies at the front desk were pleasant. Please clean the facility.
2023년 9월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 8일
Dear Jeffrey,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We began our remodel back in February, but this only started with the outside of our building. We do not begin our indoor remodel until our slower season (November/December) which includes but is not limited to, our carpets, rooms, and public spaces. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

Billie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing to change
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 8일
Dear Billie,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

jan

2023년 9월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 8일
Dear Jan,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 - 좋아요

Elvia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice clean comfortable room
Nice clean comfortable room
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 8일
Dear Elvia,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is renovating but is very nice. Cleans and fresh. The breakfast was terrific.
2023년 9월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 8일
Dear Christine,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 - 괜찮아요

Sally

가족 여행
좋아요: 직원 및 서비스
This hotel in Richland, IN was being renovated so hard to judge it fairly. It was fine for us for on an overnight stay on our trip to Ohio. It was easy to get to right off Hwy 70! The breakfast area was clean & food was good.
2023년 9월에 1박 숙박함
답변 제공: Best Western 님, 2023년 9월 25일
Dear Sally,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Crystal C. General ManagerBest Western Classic Inn

8/10 - 좋아요

Diane

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room I had was big. They are remodeling but I didn’t have any issues with that. Room didn’t have a hair dryer and only a shower. A lot of water from shower went out on bathroom floor … curtain was short. Overall not a bad place to stay
2023년 9월에 1박 숙박함
답변 제공: Best Western 님, 2023년 9월 24일
Dear Diane,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

Kim Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Best Western 님, 2023년 9월 24일
Dear Kim,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

Richard

좋아요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: Best Western 님, 2023년 9월 8일
Dear Richard,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Best Western 님, 2023년 9월 2일
Dear Karen,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,Crystal CGeneral ManagerBest Western Classic Inn

10/10 - 훌륭해요

Bridgette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Best Western 님, 2023년 9월 2일
Dear Bridgette,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,Crystal CGeneral ManagerBest Western Classic Inn

10/10 - 훌륭해요

carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Best Western 님, 2023년 9월 2일
Dear Carl,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,Crystal CGeneral ManagerBest Western Classic Inn

10/10 - 훌륭해요

Allen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
good times
room was clean, odor free and spacious
2023년 8월에 1박 숙박함
답변 제공: Best Western 님, 2023년 8월 24일
Dear Allen,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

Caren

좋아요: 청결 상태, 직원 및 서비스
I stayed on a return trip from Wisconsin. The hotel is under renovation but room was clean Air conditioner could use a little more fan power
2023년 8월에 1박 숙박함
답변 제공: Best Western 님, 2023년 8월 24일
Dear Caren,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was extraordinary. Excellent customer service and the best breakfast out of all the local hotels. The outside is being renovated. The staff responds quickly to any issue. Will return to this BW!
2023년 8월에 3박 숙박함
답변 제공: Best Western 님, 2023년 8월 24일
Dear Jennifer,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 - 훌륭해요

Jaclyn

2023년 8월에 1박 숙박함
답변 제공: Best Western 님, 2023년 9월 12일
Dear Jaclyn,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Crystal C.General ManagerBest Western Classic Inn