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버클리 호텔 여행 후기

4 out of 5
버클리 호텔
1200 E Cary St, Richmond, VA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1428개 이용 후기 중 829개" "
평점 8 - 좋아요. 1428개 이용 후기 중 358개" "
평점 6 - 괜찮아요. 1428개 이용 후기 중 136개" "
평점 4 - 별로예요. 1428개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 1428개 이용 후기 중 40개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

4/10 - 별로예요

Irma

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
No comforter daily maid service not available. Rarely see front reception. No phone in room Not coming back or recommending. Omni for me next time or Airbnb
2024년 5월에 4박 숙박함

6/10 - 괜찮아요

John

2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Carolina

좋아요: 직원 및 서비스
2024년 5월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 22일
Thank you for your review, Carolina! I would like to hear more about your experience with us. If you could reach out to us, that would be greatly appreciated.

4/10 - 별로예요

Ralphann

연인과의 여행
별로예요: 편의 시설/서비스
My husband and I come into town every year about the same time but each year we are less and less impressed with this hotel. It’s very average quality, the staff is average, amenities are below average. This was probably our last year staying
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 21일
Thank you for your review, Ralphann. First, I want to apologize for the issues you experienced during your stay with us. I am happy to report all room issues are being addressed in our upcoming renovations! I hope you will give us another chance in the near future to make the Berkeley your favorite in the area!

10/10 - 훌륭해요

Brooke

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really lovely hotel! On the cutest street and lots to do around. Staff was very friendly. Would stay again!
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 21일
Thank you for your 5 out of 5 rating, Brooke! We are very happy to hear you enjoyed your stay with us, the cobblestone street is one of my favorites about our location! I appreciate the kind words regarding our staff! We hope to host you again in the near future!!

10/10 - 훌륭해요

Steffany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay at the Berkeley Hotel - it's in a great spot (dining options all around), close to venues, super friendly staff, clean and updated rooms. The onsite restaurant was really good too! Will definitely stay again when we're in town. A Thank you to Starlett and staff! :)
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 17일
Thank you for your kind review, Steffany! We are very pleased to hear you enjoyed your stay with us. I appreciate the kind words regarding our staff, they are the best! Again, thank you for your review and we hope to host you soon if your travel brings you back to the Richmond area!

4/10 - 별로예요

Cheryl

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 17일
Thank you for your review!

8/10 - 좋아요

Raul

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location and bed are really great.
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 15일
Thank you for your review, Raul! We hope to host you again in the near future!

6/10 - 괜찮아요

Lesley 님, Indianapolis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel is being rehabbed so there are a few glitches but it will be more than amazing when completed
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 14일
Thank you for your review, Lesley! We are currently undergoing renovations; we cannot wait until it has been completed and you can enjoy it! The Berkeley team hopes to host you again in the near future!

10/10 - 훌륭해요

Kristin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really really nice people. Delicious breakfast.
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 13일
Thank you for your review, Kristin! We are very happy you enjoyed your stay with us and hope to host you again when you travel brings you back to the Richmond area.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 13일
Thank you for your review, James! I am very pleased to hear you enjoyed your stay with us and we hope to host you again in the near future!

6/10 - 괜찮아요

Teresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Very much in need of updating. Restaurant was not good. Friendly staff and like that valet parking was offered. Very walkable. For $200/night would stay somewhere else that is more updated next time.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 9일
Thank you for your review, Teresa! We apologize for any issues you experienced during your stay with us. I will send your review over to the restaurant owner so they are aware of the issues you experienced. We are happy to report all room issues are being addressed in our upcoming renovations. I hope you will give us another chance in the near future!

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service was above and beyond. The room was slightly dated but very comfortable and all we needed for one night. The cleanliness of the bathroom was about a 8/10, found some hair here and there but that’s fine. Great place overall!
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 13일
Thank you for your review, Elizabeth! I am very happy to hear that you enjoyed your stay with us! We are happy to report all rooms are being updated in our upcoming renovations. We hope you will stay with us in the future!

2/10 - 너무 별로예요

Mary 님, Palmetto

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 10일
Thank you for your review, Mary. I would love to hear more about your experience. If you could reach out to me so I can hear more about your stay that would be great. I do apologize for your stay with us only being 1 star.

4/10 - 별로예요

Michael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In desparate need of updates. From horrible old shower head to broken toilet seat and just really old furniture to the cranky person that checked us in.
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 8일
Thank you for your review, Michael. First, I would like to apologize for the issues you experienced during the check-in process as that is not the norm for us and will be speaking with our staff members. We are however happy to report all room issues will be addressed in our upcoming renovations! I hope you will give us another chance to redeem ourselves. If so, please reach out to me directly and I will ensure you receive the full Berkeley experience.

10/10 - 훌륭해요

Luceli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Hotel is very clean. Room is clean, smell clean. Good size. Great customer service
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 9일
Thank you for your review, Luceli! I am very pleased to hear you enjoyed your stay with us and hope to host you again in the near future!

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely amazing experience! Hands down the nicest hotel and room I’ve stayed in. Front desk was very friendly, polite and a joy to speak with. The room was impeccable and newly renovated. We loved everything about it! Alfreda was a joy to work with and Valet was great too. The beds are extremely comfortable and so are the sheets, pillows, comforter and the robes! The bathroom and stand-in shower was perfect and exactly what we needed. 10/10 highly recommend! Will certainly be returning!
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 7일
Thank you for your amazing review, Kenneth! I am very pleased to hear you enjoyed your stay with us. I am also happy to hear you got to experience one of our new rooms. We hope to become your go-to hotel when you are in the Richmond area!

8/10 - 좋아요

Jan-Bas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place downtown straight across from The Tobacco Company. Staff was great.
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 6일
Thank you for your kind review, Jan-Bas! We appreciate the nice words regarding our staff.

6/10 - 괜찮아요

Linda

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The area was quite nice. There was a water glass on a table by the elevator that was there for at least two days. Poor service in the restaurant, I would not recommend it to anyone.
2024년 4월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 6일
Thank you for your review, Linda! We do apologize for the inconsistency's during your stay with us as that is not the norm. I will send the restaurant owner the information regarding the restaurant as that is separate from the hotel. Again, we do truly apologize and hope you will give us another chance in the future!

10/10 - 훌륭해요

Duane

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 6일
Thank you for your review, Duane!

8/10 - 좋아요

Laurence 님, Richmond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 6일
Thank you for your review!

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good !
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 6일
Thank you for your review, Robert!

10/10 - 훌륭해요

Natalie

출장 여행
Great stay!
2024년 4월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 3일
Thank you for your review, Natalie! I am very happy to hear that you enjoyed your stay with us and we hope to host you again in the near future!

10/10 - 훌륭해요

Mitchell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room. Clean and we'll appointed
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 1일
Thank you for your review, Mitchell! We are very pleased to hear you enjoyed your stay with us. We hope to become your go-to hotel when you are visiting the Richmond area!

10/10 - 훌륭해요

Lance

좋아요: 숙박 시설 상태 및 시설
Well kept building and Noah, although not a need for me, he behaved in the most professional and respectful manner.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 30일
Thank you for your review, Lance! We appreciate the kind words regarding our hotel and Noah, he is truly an asset to our team! We hope to host you again soon.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
xx
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 29일
Thank you for your review, James!

10/10 - 훌륭해요

Stacy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and friendly staff.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 29일
Thank you for your review, Stacy! We appreciate the kind words and hope to host you again soon!

6/10 - 괜찮아요

Cherina

좋아요: 직원 및 서비스
Beautiful old property. Front staff friendly and helpful. Bed was OK. Clean. Area like any downtown area but didn’t go far.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 29일
Thank you for your review, Cherina! I am pleased to hear that you enjoyed your stay and am happy to report all mattresses are being replaced in our upcoming renovation!

10/10 - 훌륭해요

Jeremy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very convenient and had easy access to local places of interest.
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 29일
Thank you for your review, Jeremy! We hope to host you again soon!

8/10 - 좋아요

Elizabeth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
With its intimate lobby and old-world vibe, the hotel offers a pleasant contrast to the very corporate Omni across the way. Staff were courteous and helpful. The room was comfortable: nice quality bed linens, similar, oversized towels, a good-sized bathroom, and a shower with plenty of water. Spotlessly clean and quiet. The only real drawback is parking, which is limited to valet. We used a parking garage nearby. Will be back, and will try the restaurant next time!
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 29일
Thank you for your review, Elizabeth! We are very pleased to hear you enjoyed your stay with us and we hope to host you again in the future!

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in historic Shockoe Slip across from the Tobacco Company. Very walkable, city seems clean, but as most cities recovering from the effects of the pandemic. Richmond's style still shines through!
2024년 4월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 26일
Thank you for your review, Linda! We LOVE our location and are happy you enjoyed it as well. We hope to host you again soon!

6/10 - 괜찮아요

Sarah

2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 16일
Thank you for your review, Sarah! I would love to hear more about your experience with us.

10/10 - 훌륭해요

Rebecca

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is lovely and the attached restaurant's food is delicious and the staff is incredibly friendly.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 26일
Thank you for your review, Rebecca! We are very pleased to hear that you enjoyed your stay with us! I hope we are your go-to hotel when visiting the Richmond area!

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Olde Towne Richmond. Charming people and location.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 24일
Thank you for your review, James! We hope to host you again in the near future!

10/10 - 훌륭해요

Nicole

2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 13일
Thank you for your review, Nicole! We hope to host you again in the near future!

8/10 - 좋아요

CHARITY

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was very clean and well-kept. The staff was friendly and professional.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 22일
Thank you for your review, Charity! We are very pleased you enjoyed your stay with us and we hope to host you again in the near future!

10/10 - 훌륭해요

Jan L

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my favorite hotel in downtown Richmond. It's close to the Capitol, shops, and restaurants. Classic decor and stylish rooms. Customer service was fantastic!
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 22일
Thank you for your review, Jan! We are very happy to hear that you enjoyed your stay with us and hope to host you again in the near future!

6/10 - 괜찮아요

CHRISTINE 님, Mesa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed there for 4 nights. It was walkable to several different eating establishments with a restaurant that was there at the hotel, but wasn’t owned by the hotel. The beds were comfortable, room was clean. Nothing was outstanding. It adequately met our needs for our vacation.
2024년 4월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 18일
Thank you for your review, Christine! We are happy you enjoyed your stay with us! We are about to under-go a full renovation and we hope you will come back to enjoy it!

8/10 - 좋아요

Marina

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 17일
Thank you for your review!

2/10 - 너무 별로예요

Elijah

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 16일
Thank you for your review

10/10 - 훌륭해요

Betty

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I appreciated the hotels proximity to the night life.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Thank you for your review! We love our area! Can't wait to host you again soon!

10/10 - 훌륭해요

John

연인과의 여행
Excellent location…close to great restaurants within walking distance. Rooms are comfortable with all amenities close by.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 11일
Thank you for your review!

10/10 - 훌륭해요

Stephen

반려동물 동반 여행
Comfortable room. Was just in town one night to see a show. Thanks!
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 9일
Thank you for your review, Stephen! We hope to host you again in the near future!

10/10 - 훌륭해요

Rose

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Berkeley Hotel is a beautiful Boutique hotel. The staff has superb from Front Desk to the new Restaurant. The Front Desk help us with our reservation that Expedia wouldn’t do. They made our check in easy and simple. They were at a full house capacity. I have worked in a hotel for 20 yrs. and they made each guest feel comfortable like we were their neighbors. Valet agents were helpful with directions, help with 3 women’s cart of luggage up to our room (a lot), they were always smiling! The new Restaurant in the hotel, that open up 5 weeks before our check-in was the best food I have ever eaten!
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 8일
Thank you for your review, Rose! I am pleased to hear that you enjoyed your stay with us and the new restaurant! We hope to become your go-to hotel when you travel to the Richmond area!

10/10 - 훌륭해요

Julia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the text check-ins! We were able to ask questions and get our car right away, all with a simple text! Everyone seemed so personable and nice! Loved our room too!
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 8일
Thank you for your review, Julia! We love being able to connect with our guests in a new way that makes it easier on our guests! I am so happy you loved your room and we hope to become your go-to hotel when in the Richmond area!

10/10 - 훌륭해요

Samuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were as friendly and helpful as you can get. Arrived late and starving, but they opened the kitchen and fed us! I had left my phone charger somewhere and they gave me one! Chris, bartender and server extraordinaire recommended some tasty choices that arrived promptly and at a reasonable price. Our room was spacious, quiet.and affordable. Safe, walkable area. If you are currently staying somewhere else, do try out the restaurant.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 8일
Thank you for your review, Samuel! I am very pleased you enjoyed your stay and the staff! We hope to host you again soon!

10/10 - 훌륭해요

Elvernette

반려동물 동반 여행, 가족 여행
좋아요: 편의 시설/서비스
Clean and close to everything
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 8일
Thank you for your review! We hope to host you again soon!

6/10 - 괜찮아요

Daniel

2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 8일
Thank you for your review!

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A mini-fridge would have been nice, but other than that it is a very nice hotel and nice rooms for the price!
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 8일
Thank you for your review, Matthew! We do have mini fridges that can be requested and all rooms will have mini fridges and microwaves after our upcoming renovations! I am glad you enjoyed your stay and hope to host you again soon.

8/10 - 좋아요

Andrew 님, Alexandria

2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 26일
Thank you for your review, Andrew!