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산타 크루즈 인 리버사이드 여행 후기

2 out of 5
산타 크루즈 인 리버사이드
Riverside, CA

이용 후기

6.6
평점 10 - 훌륭해요. 144개 이용 후기 중 28개" "
평점 8 - 좋아요. 144개 이용 후기 중 44개" "
평점 6 - 괜찮아요. 144개 이용 후기 중 26개" "
평점 4 - 별로예요. 144개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 144개 이용 후기 중 22개" "

7.0/10

청결 상태

6.6/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

Marcella

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Local Charm
Cute, and showing it's age in little ways. The place has character, in a good way. Room was clean, location was great, I enjoyed my stay.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Denisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are friendly and accommodating. Good location for Festival of Lights in downtown riverside and has free parking . Good value for the price .

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Alan 님, Big Bear City

좋아요: 청결 상태
2023년 11월에 1박 숙박함

8/10 - 좋아요

Wayne

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

elizabeth

The manager there is rude both in person and over the phone. She cuts you off when you are talking, doesn't answer the phone in a friendly way whatsoever. She needs to take a class on how to provide better customer service. Never staying here again. Save yourself the time and money and don't stay here.

10/10 - 훌륭해요

Jose Luis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

4/10 - 별로예요

Charles

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 3박 숙박함

2/10 - 너무 별로예요

Bill

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spent two minutes in the room. Gathered our stuff and left immediately. Dirty, smelly, horrible room. Went to the Marriott.
2022년 12월에 1박 숙박함

8/10 - 좋아요

Amador

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Janet

It was okay. An older building that needed some repairs. Check in and out required ringing a bell and waiting for someone to come to the window.
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Perttu

2022년 2월에 4박 숙박함

2/10 - 너무 별로예요

David

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was disgusting. Sheets were paper thin with holes in them, hairs all over the sink, bathroom inside the sheets. You could tell someone had just finished using the bathroom because the toilet paper roll was jaggedly ripped and mostly gone. We left…abandoned the room and booked another room somewhere else. So disappointed.
2021년 11월에 2박 숙박함

2/10 - 너무 별로예요

Jose 님, Riverside

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is a nightmare the property is in very poor condition the service is horrible we had the worst experience ever we where the literally for 13 minutes we check in go to our room I was going to take a nap while my wife showered when I pull out the sheets there was 5 different hairs on the white sheet and the pillow covers then I pull out the rest of the blanket and there is make up on the sheets spoke to the "Manager " she tells me I can leave the property when in reality I was going to do that I'd be crazy to stay there the worst place to stay DO NOT STAY HERE?
2020년 2월에 1박 숙박함
답변 제공: Reservations 님, 2020년 3월 18일
Thank you for choosing the Santa Cruz Inn, Riverside. We do appreciate your business but lets let the travelers hear both ends of the side. According to the hotel policy, guests are required to pay a refundable deposit at the time of check-in, either in cash or card. Upon the review of the cameras system on check-in, we had noticed the following: You did not want to abide by the policy of paying a refundable deposit and had become very aggressive towards the front desk clerk. A new card was then used from a different individual to pay for your deposit and the front desk clerk had kindly asked to see an I.D. card which resulted in you becoming more aggressive. You did spend about almost an hour in the room and then decided to let us know that there was makeup on the sheets. We do apologise for all the inconvenience that you had experienced on check-in.

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Shabby outside, fresh inside
The room was fine, the outdoor upkeep up the hotel was degraded. Need new paint, paving, re-landscaping. Looks like a novel outside, but it’s deceiving my run down looking. The room was absolutely refurbished, clean and modern.
2020년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jacqueline

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Manager was rude and wanted to make a scene at five in the morning when no noise was made on our end. The no visitors rule is awful
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함

6/10 - 괜찮아요

Daren

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Probably Not
Pretty worn down, dirty and scary environment. Not a place for a woman traveling alone
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, affordable, convenient.
The place is super convenient to downtown Riverside, well maintained and very affordable. I really enjoyed the hotel's architecture. Having a door onto a balcony, though tiny, was nice in that I could open up the door to let enjoy the evening breeze. WiFi was excellent (there are plenty of hot spots throughout the property).
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

Julian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a classic property that has been renovated and is unique to the area. There was no breakfast included, but the courtyard area and property grounds are very inviting.
2019년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
The place is beautiful and historic. However, it needs to be renovated. The owners should bite the bullet and spend the money and then charge accordingly. Get rid of the week rentals and make it a mini Mission Inn.
2019년 6월에 1박 숙박함

8/10 - 좋아요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable
I first was impressed by the age and charm of the structures, and then I was surprised by how clean my room was, and that it had recently been remodeled inside. I enjoyed it. The Wifi was “iffy” though
2019년 6월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행, 출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Poorly repaired OLD property. Only comfortable to sleep, not sit and chat or read or relax.
2019년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Hotel is a bit older but well kept. The room and bathroom were very clean. Location is near downtown, I was there for a concert and ended up walking to the venue since it was only two blocks away. While reading the other reviews no one mentions anything about a deposit, but I was charged a $40 deposit which was later reimbursed.
2019년 2월에 1박 숙박함

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful old hotel
If you like kitchsy old hotels, this one’s for you. A little run down but that’s it’s charm. On the national historic register. Historic district and convention center very close
2019년 3월에 2박 숙박함

10/10 - 훌륭해요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room
Great room
2019년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 2월에 1박 숙박함

4/10 - 별로예요

Cynthia

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Will stay again, no question
The Santa Cruz Inn was very clean. It definitely looked like efforts are being made to update rooms. The ice machine was down, but the manager still managed to get me ice, which is a necessity for me. I was there by myself and felt safe and slept well. I would absolutely stay there again.
2019년 1월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Pretty basic if charmingly old motel. Front office staff was pleasant. Good if small flat screen tv. Bed was just adequate. Room lighting not good. No amenities. Located in downtown Riverside a short walk from many dining choices and the Mission Inn. We stayed there for the Festival of Lights at about one-third the cost of a night at the Mission Inn. Parking was a problem, they don't have enough for all the rooms and we had to park overnight on a side street, which was free.
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2018년 11월에 1박 숙박함

8/10 - 좋아요

Angelica 님, Henderson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's an old/unique property. The staff was very good. The room was clean with plenty of room. The only thing I didn't like was we needed quarters for the ice machine. Overall a good, old spanish flair to this Motel
2018년 10월에 1박 숙박함

8/10 - 좋아요

Courtney

I liked it.
I would definitely stay here again. The room was clean and the hotel was super cute. Also pretty close to downtown.
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was very hard working and put so much effort into the acomidations, every time I had a question the front desk was extremely helpful in helping me find and getting me what I needed.
2018년 9월에 3박 숙박함

8/10 - 좋아요

Yolanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 2박 숙박함

8/10 - 좋아요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alt location
Good alternative to more expensive Mission Inn or Marriott. Quaint but comfortable.
2018년 5월에 3박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable historic hotel near downtown Riverside. Did not have the greatest amenities, but good value for the money.

2/10 - 너무 별로예요

Jill

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rude staff and wouldn't allow me to stay
Was told there was no reservation in my name and when I showed the guy at the counter my confirmation he agreed that yes there was a reservation in my name, but after discussion, he did not want to give me the room so I had to go find accommodations elsewhere
2018년 3월에 1박 숙박함

4/10 - 별로예요

Calvin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
2018년 2월에 1박 숙박함

4/10 - 별로예요

Cynthia 님, Colorado

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Internet pictures are deceiving
Just parked and ready to get my bag out and I noticed a car in the lot and a couple arguing. The man kept yelling at the woman driver to leave and get out. A little alarmed I waited until the car sped away and then went in to check in. The clerk was licked behind a door and window which again made me feel a bit apprehensive. I asked if this was a safe place and she assured me it was. I asked to first see the room but still feeling a little unsure I made several calls to nearby hotels for room availability and they were all full. I checked in but was a bit disappointed with the room. Although I knew the hotel was old, and the room "appeared" clean, just did not have a good vibe. Although I had reserved two nights I quickly called Expedia and changed my reservation to one night and found another acceptable place for the second night. I will not stay there again. I'd rather pay the extra $30 -$50 dollars a night for peace of mind.
2018년 1월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Bait n switch
It was convenient as our event was at convention center across the street. Looking at the pictures posted on expedia I was like cool little place would be ok. Well pictures are outdated, the area is not well kept, and was very sketchy. The room was small, bathroom smaller, if u leaned up the wrong way off toilet you would hit your head on sink. Door only had a turn lock not like most hotels that have the security lock, and door jam had been forced open before. Bed was overused, not comfortable, no springs left for support. The drapes were hold and worn had holes in them. We debated over leaving for 30 minutes but decided to give it a chance. It was a sleepless night as tossing and turning and we put a chair in front of the door to hopefully prevent anyone from coming in. Not worth the value on it
2018년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Never again
Loud outside noise from street, could hear door slamming until 11:00 pm. The front desk called us to ask if we were the ones slamming the door...could not understand his heavy accent at first. The hotel is small, they could have walked down the short hallway to see where all the noise was coming from. At least two other rooms had young, ignorant kids having a sleepover as it appeared.
2017년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not A Goodnight Sleep Stay
The hotel’s location was perfect. We came for the Riverside The Festival Of Lights, and it was 2 blocks away frim the event. The hotels condition was okay. We got a room all the way to the top floor. No other room was there other than ours. The windows were open when we got to our room. The room has a musty weird smell. The carpet was old, dirt stains, and sticky feeling if you tried to walk bare feet. We were close to the street, and it was very loud even when the windows were closed. I had to wear ear plugs, and even that didn’t help. I’m glad that we only booked it for 1 day. There’s other hotels in the area that’s well known. It’ll cost a lot of money to stay there, but I’m sure you’ll get a better rest and comfort. I guess, if your looking for a hotel that’s not too expensive for a day stay, and it’s in a good location.. Santa Cruz Inn Riverside was okay.
2017년 12월에 1박 숙박함

8/10 - 좋아요

Leanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would definitely stay again
The motel is pretty old, but the room was nicely renovated and so spacious. There were a couple of bleach stains on the carpet, and overall I’m not sure how clean the floor ACTUALLY was lol. But I’m not that picky or easily grossed-out, so I wasn’t bothered. Other than the sound of traffic, it was very quiet, and I didn’t hear anyone around us. Oh, and the location is a short walking distance from the Fox PAC and so many delicious restaurants and beer spots, which is pretty important. If you roll cheap like I do, this is a big bang for your buck.
2017년 12월에 1박 숙박함

6/10 - 괜찮아요

Shannon

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Disappointing.
Room smelled. Couldn't find reservation. Broken door latch. Smoke detector disabled. No complaints breakfast. People nice.
2017년 11월에 1박 숙박함