스튜디오 스위트, 퀸사이즈침대 2개 | 고급 침구, 책상, 노트북 작업 공간, 암막 커튼
예약 가능 여부 확인

캔들우드 스위트 록키 마운트, IHG 호텔 여행 후기

2.5 out of 5
캔들우드 스위트 록키 마운트, IHG 호텔
688 English Rd, Rocky Mount, NC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 863개 이용 후기 중 435개" "
평점 8 - 좋아요. 863개 이용 후기 중 256개" "
평점 6 - 괜찮아요. 863개 이용 후기 중 94개" "
평점 4 - 별로예요. 863개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 863개 이용 후기 중 25개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Lois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beds are very high and difficult for shorter people to get into..
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was great...especially at a very good price.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Lavarres

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location near highway
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

MARIO

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent from desk and housekeeping staff. They went beyond to ensure I was a satisfied customer.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Susan

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

MICHAEL W

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice reprieve from driving.
2024년 2월에 1박 숙박함
답변 제공: BR 님, 2024년 3월 21일
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hostess
2024년 3월에 1박 숙박함
답변 제공: BR 님, 2024년 3월 21일
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

6/10 - 괜찮아요

Lisa

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was not very clean.
2024년 3월에 1박 숙박함
답변 제공: BR 님, 2024년 3월 21일
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 - 훌륭해요

Lakiesha

All
2024년 3월에 2박 숙박함
답변 제공: BR 님, 2024년 3월 21일
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

2/10 - 너무 별로예요

Mary

연인과의 여행
별로예요: 편의 시설/서비스
I didn’t like the face I reserved room 313 from February 15th thru February 23rd I’m coming all the way from Houston also.. So soon as I get to the hotel I get my key and another guess was registered to my room so they gave me a handicap room then the following day The manager told me I had to come down and get another room so this the 3rd room so the night before I leave the dishwasher started leaking water so I was told to come get keys to another room and when I got in this room the screen was broken I took a video soon as I got In the room brought it down to the lady who was working so this a total of 4 rooms in a week I had to unpack 3 times I didn’t get a chance to even get comfortable I wasn’t compensated or anything or no refund or not a dollar given back they had attitudes like I was in the wrong I called corporate and I’m waiting on them to get back with me even one of the workers told me I was supposed to be refunded… I’m taking this to court that was too much then I had to pay a deposit but I had to go through all that and no compensation it’s unacceptable I’ll never visit them again very unprofessional staff
2024년 2월에 8박 숙박함
답변 제공: BR 님, 2024년 3월 21일
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback. -BR

10/10 - 훌륭해요

scott 님, Gilsum

2024년 2월에 1박 숙박함
답변 제공: BR 님, 2024년 3월 21일
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: BR 님, 2024년 3월 21일
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 - 훌륭해요

Nayds

좋아요: 숙박 시설 상태 및 시설
Clean quiet accessible hotel.
2024년 2월에 1박 숙박함
답변 제공: BR 님, 2024년 3월 21일
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 - 훌륭해요

Teresa 님, spring hope

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 1월에 4박 숙박함
답변 제공: BR 님, 2024년 3월 21일
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: BR 님, 2024년 3월 21일
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 - 훌륭해요

George

2024년 1월에 1박 숙박함
답변 제공: BR 님, 2024년 3월 21일
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 - 훌륭해요

Paola

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Being able to travel with my dog sometimes gets hard especially to find places to stay in. Well not with this hotel, Keisha was the absolute best. She was so accommodating to me and my family. Not only did she make me feel welcomed she also took her time to explain everything about CandleWood IHG.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Great Price, nice staff! However, the only issue was the door to our room. The door had been hacked at the lock. The door was heavy-duty steel, yet someone had used a crowbar to get in????
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Sherie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful
Bianca was wonderful during check in
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Gabrielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Zoily

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Lakisha was very thoughtful and professional. She gave my wife and I great recommendation for dinner.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Roomy sweet
Driving home from PA, stop overnight was very surprised to get a sweet very roomy, for such a low price.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had never stayed at a Candlewood property and it exceeded my expectations. Big comfy room with kitchenette and everything I needed. The staff was great- especially Lakeisha, Lauren and the night manager. I will visit again and recommend over the other available options.
2023년 12월에 1박 숙박함
답변 제공: BR 님, 2023년 12월 17일
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards, Br

8/10 - 좋아요

Dee Dee

2023년 11월에 1박 숙박함
답변 제공: BR 님, 2023년 12월 17일
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards, Br

8/10 - 좋아요

Marthe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Gail

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people who work there are very nice.
2023년 11월에 3박 숙박함
답변 제공: Br 님, 2023년 12월 17일
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards, Br

2/10 - 너무 별로예요

Candy 님, Saint PETERSBURG

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Highway robbery!! They are charging a very premium price for these rooms and the are worse then the worst budget hotel. It's a filthy crumbling dump. This was the first and last time I will stay in a Candlewood Inn.
2023년 11월에 1박 숙박함
답변 제공: CBritt 님, 2023년 11월 20일
Dear April,Thank you for taking the time to rate your stay with us. I regret that we did not meet your expectations, however, I'd hope that you will be willing to give us another chance to wow you with the great service that we are noted for in our field of service.CBritt

10/10 - 훌륭해요

Kerry

2023년 11월에 1박 숙박함
답변 제공: BR 님, 2023년 12월 17일
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards, Br

10/10 - 훌륭해요

Verma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was absolutely amazing./ front desk
2023년 11월에 3박 숙박함
답변 제공: BR 님, 2023년 11월 20일
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards, Br

6/10 - 괜찮아요

Barbara

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: BR 님, 2023년 11월 20일
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards, Br

2/10 - 너무 별로예요

Bodo

가족 여행
This place is rundown. We have stayed at IHG hotels before and loved them. It’s dark. It’s smelly and just awful. Don’t stay here, there are many others at the same exit in NC.
2023년 11월에 1박 숙박함
답변 제공: CBritt 님, 2023년 11월 20일
Dear April,Thank you for taking the time to rate your stay with us. I regret that we did not meet your expectations, however, I'd hope that you will be willing to give us another chance to wow you with the great service that we are noted for in our field of service.CBritt

10/10 - 훌륭해요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was perfect just wish the bathroom was a little cleaner
2023년 10월에 2박 숙박함
답변 제공: BR 님, 2023년 11월 1일
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards, Br

4/10 - 별로예요

April

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not good
The service was awful the room were not clean
2023년 10월에 3박 숙박함
답변 제공: CBritt 님, 2023년 11월 1일
Dear April,Thank you for taking the time to rate your stay with us. I regret that we did not meet your expectations, however, I'd hope that you will be willing to give us another chance to wow you with the great service that we are noted for in our field of service.CBritt

2/10 - 너무 별로예요

Amilcar

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never again!
2023년 10월에 2박 숙박함
답변 제공: CBritt 님, 2023년 10월 27일
Dear Amilca,Thank you for taking the time to rate your stay with us. I regret that we did not meet your expectations, however, I'd hope that you will be willing to give us another chance to wow you with the great service that we are noted for in our field of service.CBritt

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Br 님, 2023년 10월 26일
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards, Br

10/10 - 훌륭해요

Taneaka 님, Coatesville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Employees
2023년 10월에 1박 숙박함
답변 제공: BR 님, 2023년 10월 23일
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards,

10/10 - 훌륭해요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will look for Candlewood in the future!
Stopped on a road trip at 10:30pm. The staff could not have been nicer, and the room was very comfortable. Good shower, comfy beds and extra’s like stovetop, microwave and full fridge. Also the lobby smelled really good!
2023년 10월에 1박 숙박함
답변 제공: BR 님, 2023년 10월 23일
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards,

4/10 - 별로예요

James

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Have stayed there many times always with a pet and a fee of 25 dollars. Yesterday was charged 75 dollars and when I booked a month ago was told it was still 25 dollars. A sad way to e d a relationship.
2023년 10월에 1박 숙박함
답변 제공: BR 님, 2023년 10월 23일
We are sorry you are upset about our new Pet Policy. We apologize for the inconvenience.

8/10 - 좋아요

Lorna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick and easy stop for night
Issue with system checking in and was supposed to sign documents when it came up. I never got a call but did sign on my way out the door. Easy location to get off highway and right back on. Good nights rest.
2023년 9월에 1박 숙박함
답변 제공: CBritt 님, 2023년 10월 10일
Dear Lorna,Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards,CBritt

10/10 - 훌륭해요

Dena

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We came to Rocky Mount for baseball tournament and it was very convenient to sport complex, other hotels (where other teams stayed), restaurants and etc.. parking was perfect.
2023년 9월에 2박 숙박함
답변 제공: CBritt 님, 2023년 10월 10일
Dear Dena,Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards,CBritt

10/10 - 훌륭해요

Clorinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: CBritt 님, 2023년 9월 20일
Dear Clorinda,Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards,CBritt

8/10 - 좋아요

Jessica

2023년 8월에 1박 숙박함
답변 제공: CBritt 님, 2023년 8월 19일
Dear John,Thank you for choosing the Candlewood Suites and thank you for taking the time out of your travels to let us know about your stay. We hope that you will visit us again upon your return to our great area.Warmest regards,CBritt

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Reunion Stay - Great Hotel
Very nice stay - all good. Maybe a continental breakfast would be an improvement.
2023년 8월에 1박 숙박함
답변 제공: CBritt 님, 2023년 8월 9일
Dear John,Thank you for choosing the Candlewood Suites and thank you for taking the time out of your travels to let us know about your stay. We hope that you will visit us again upon your return to our great area.Warmest regards,CBritt

10/10 - 훌륭해요

tanayjah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice area & close to everything
2023년 7월에 1박 숙박함
답변 제공: BR 님, 2023년 7월 29일
Dear Tanayjah,Thank you so much for taking time out of your day to write a review about our Hotel! We are happy you enjoyed your time with us! We hope to see you again soon!-Br

10/10 - 훌륭해요

Antwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Br 님, 2023년 7월 29일
Dear Antwan,Thank you so much for taking time out of your day to write a review about our Hotel! We are happy you enjoyed your time with us! We hope to see you again soon!-Br

10/10 - 훌륭해요

Sadena

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: BR 님, 2023년 7월 24일
Dear Sadena,Thank you so much for taking time out of your day to write a review about our Hotel! We are happy you enjoyed your time with us! We hope to see you again soon!-Br

8/10 - 좋아요

Darrell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wasn't aware of deposit when I booked. It's been 6 days and my deposit still hasn't been credited back to my card.
2023년 7월에 1박 숙박함
답변 제공: BR 님, 2023년 7월 18일
Dearest Darrell,Thank you for choosing our hotel and thank you for taking the time to let us know about your stay. Your feedback is very important to us as it is a measuring tool for our staff and property. Most hotels have deposits for third party reseravtions, depending on what card you used for your deposit, it could take 3-7 business days to show back. Warm Regards

10/10 - 훌륭해요

Natasha

2023년 7월에 1박 숙박함
답변 제공: BR 님, 2023년 7월 31일
Thank you so much for taking time out of your day to write a review about our Hotel! We are happy you enjoyed your time with us!We hope to see you again soon!-Br