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러스틱 모텔 롤라 여행 후기

2 out of 5
러스틱 모텔 롤라
812 South Bishop Ave., Rolla, MO

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 226개 이용 후기 중 79개" "
평점 8 - 좋아요. 226개 이용 후기 중 76개" "
평점 6 - 괜찮아요. 226개 이용 후기 중 45개" "
평점 4 - 별로예요. 226개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 226개 이용 후기 중 10개" "

8.0/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Wes

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Locally owned, reasonable price, close to campus. Friendly owners manage business personally.
2024년 2월에 2박 숙박함
답변 제공: Bob 님, 2024년 2월 12일
WE thank you for taking your time to write this nice review about our Motel. We have taken great pride in running this Motel for the past 21 years and your comments keeps giving us the motivation to continue to operate this business.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible! Do not recommend.
Worst motel stay I’ve ever had. One of the two towels in the bathroom had dirt smeared all over it and was just hanging up. The tub would not drain. Both of the beds had dirty blankets, sheets, and pillows. There were hairs all over all of it. Looks like someone slept in both beds and none of the bedding was removed or washed. I had to go to Walmart and buy blankets and pillows to sleep in the bed because I was so grossed out. The room smelled terrible like smoker had smoked in the room even though I asked for a non smoking room.
2023년 11월에 1박 숙박함
답변 제공: Bob 님, 2023년 11월 19일
We are surprised to read this review as it appears to us that you have mixed up our Motel with some other facility. If, as you claim, you had found all these dirty linen etc in the room, you had every right to approach the front desk to demand a full REFUND, but no one approached us with any complaints. Can you verify that your stayed with us by providing your Expedia Reservation confirmation number and we will GLADLY FULLY REFUND you the amount you had paid to stay with us.We are looking forward to receiving your details as we stand by our motel's motto to provide a Clean and Comfortable stay for all our Guests.

10/10 - 훌륭해요

Maurice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I have had the pleasure of staying here many times and look forward to staying here everytime we are in Rolla.
2023년 11월에 1박 숙박함
답변 제공: Bob 님, 2023년 11월 19일
Thank you so much for your comments. We appreciate it when our guests take their time to write such a positive review. Look forward to seeing you in the coming year too.

10/10 - 훌륭해요

Wesley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Owners are friendly and live on site. Property is old, but adequate, and price is reasonable
2023년 10월에 2박 숙박함
답변 제공: Bob 님, 2023년 10월 31일
Thank you Wesley Moore for your comments. It is so touching when our guests take their valuable time to write a review about our Motel. We sincerely take the utmost care of our guests to make their stay comfortable. We look forward to seeing you again in the near future.

8/10 - 좋아요

Janis

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only thing we missed was a breakfast. otherwise we were satisfied
2023년 10월에 1박 숙박함
답변 제공: Bob 님, 2023년 10월 19일
Thank you for your comment. Unfortunately our front lobby is too small to serve breakfast but we very nice "Medium Roast" Coffee in the lobby for all our guests to enjoy.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved this place! The sheets, pillows and mattress were amazing. Great AC and hot water. Also, the owners are terrific - talk with them about becoming American citizens!
2023년 10월에 1박 숙박함
답변 제공: Bob 님, 2023년 10월 11일
Thank you very much for your comments and your welcoming words on us becoming American citizens. We do our utmost to make the stay of our guests as comfortable as possible. Look forward to your return visit.

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Bob 님, 2023년 8월 15일
Thank you so much for giving our Motel a 5 Star rating.

8/10 - 좋아요

Robin

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Very nice lady that checked me in. Older hotel but clean. Had an issue with the tv so we switched rooms so everything worked out. Might avoid room 112.
2023년 6월에 1박 숙박함
답변 제공: Bob 님, 2023년 6월 14일
We are glad to read your comments. We are sorry about the TV issue and it has been fixed. Room 112 is a Smoking room and has had guests for sometime.Hope that you will revisit us again.

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Room was clean but needed paint. Also the tpwels.were badly stained.
2023년 6월에 1박 숙박함
답변 제공: Bob 님, 2023년 6월 13일
WE thank you for your comments and have noted about the steps we need to improve. Thank you for choosing to stay with us.

8/10 - 좋아요

adolphus

2023년 4월에 1박 숙박함
답변 제공: Bob 님, 2023년 5월 13일
Thank you your 4 out of 5 rating.

10/10 - 훌륭해요

George

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Better then the Hotels in the area, this cozy motel was lovely to stay at.
답변 제공: Bob 님, 2022년 12월 23일
Thank you so much for your comments. We are very pleased that you loved our small family owned Motel. Thank you for staying with us.

10/10 - 훌륭해요

Tanya 님, Bluffton

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the high-top, king-sized bed with soft & cozy blankets and comforter. The room was heated prior to my arrival on a cold night and had the added touch of a room scent that made you feel as if you were entering someone's guest room to spend the night; not a motel. The patterned shower curtain was also a nice touch to make the bathroom feel more "homey." Nice & friendly people to greet me at the front desk, both at my arrival in the middle of the night and in the morning at check-out. I will definitely be staying here again!
답변 제공: Bob 님, 2022년 12월 23일
It has brought joy to our faces when reading your comments about your stay at our Family owned Motel. We try our utmost to make every guest feel welcome and that they are accommodated with gracious hospitality by putting "home style" touches to our rooms. In this Festive Season you certainly have brought cheer to us. We look forward to your return visit in the New Year.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 2박 숙박함

8/10 - 좋아요

Melinda

2022년 11월에 1박 숙박함

4/10 - 별로예요

Jeff

출장 여행
별로예요: 청결 상태
I don’t recommend
Checked in and immediately asked for a refund. First room smelled like freshly smoked marijuana and head dead bedbug carcasses behind the headboard. Second room didn’t stink, but had dead bugs lay all around the edge of the wall and overall cleanliness needs attention. Front desk personnel stated they don’t have enough help. I understand that, but that’s a lot of places nowadays. I do not recommend.
2022년 8월에 1박 숙박함
답변 제공: Bob 님, 2022년 8월 21일
Thank you for your comments. Yes we immediately refunded you when you stated that you did not like the 2 rooms. We cannot control what happens in a room once a guest checks in, in this case it seemed that some previous guest had smoked marijuana in that room, and we did our best to defog and deodorize that room but apparently some smell still remained that caused you to move to a different room. In the 2nd room you found dead bugs along the wall edges, just proves that our monthly Pest Control Company(BUG ZERO ) from Springfield, MO is doing a fine job to deter bugs from entering and staying in our rooms. In today's environment it is difficult to get good help and so we have to make do with whatever help we can get and thus the dust and removal of dead bugs can be missed out by the housekeeping staff. At the rate of 62.00 per night we offer an economical stay with no fancy 5 star services.You are free to not recommend our business and we hope that anyone reading our response to your comments will understand our predicament and appreciate that we are still in this business for the past 20 years.Bob Desai. Owner.

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Bob 님, 2022년 8월 14일
We thank you for your rating.

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Cheri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful time!!!
The rooms were super clean. The price was very reasonable. The owners were wonderful!!! I would definitely stay here again!!!
2022년 6월에 1박 숙박함
답변 제공: Bob 님, 2022년 6월 28일
Thank you so much for your comments. You have made our day! We would certainly look forward to your return visit.

10/10 - 훌륭해요

Lori

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

4/10 - 별로예요

Logan

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs major updating. There are plenty of ways to update cost effectively. I can tell it’s owned by people who care and love their business but you have got to put some money back into the business as well. The same fixtures and beds from the 60’s-70’s just aren’t going to cut it anymore. Housekeeping could do a better job deep cleaning too. A magic eraser goes a long way.
2022년 6월에 1박 숙박함
답변 제공: Bob 님, 2022년 6월 22일
Thank you very much for your observation. In today’s environment it is very difficult to get good help and thus we accept that we have to do with any housekeeping help we can get. We were planning a major renovation to the property but due to high costs of scarce raw materials we have put a pause on our plans and will commence renovations once the economy gets back on track. We have kept our room rates at a very reasonable rate to ease the pain for our guests. Thank you once again for your frank and precise review.

6/10 - 괜찮아요

Jonathan

2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Shelda

2022년 5월에 1박 숙박함
답변 제공: Bob 님, 2022년 5월 21일
We thank you for taking the time to post your score.

10/10 - 훌륭해요

Jody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel!
I like this hotel, it would be my first choice if I need to stay in the area again
2022년 4월에 1박 숙박함
답변 제공: Bob 님, 2022년 4월 29일
We are so happy to read your comments. It always pleases us when our guest have enjoyed their stay at our family owned motel. It shows that all our hard work that we put in maintaining this motel does get appreciated. We look forward to your return visit.

8/10 - 좋아요

James

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean!
2022년 3월에 2박 숙박함
답변 제공: Bob 님, 2022년 3월 29일
We thank you for your 4 Star rating. Look forward to your return visit in the future. Thank you for choosing our Motel for your stay.

6/10 - 괜찮아요

Kathleen

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
No such thing as a non smoking room when next door is a smoking room. The smoke comes in through vents and under the door. Walls very thin. Beds very uncomfortable. The owners were very nice and helpful.
2022년 1월에 6박 숙박함
답변 제공: Bob 님, 2022년 1월 16일
Thank you for your comments.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Bob 님, 2022년 1월 4일
Thank you for your rating. We are truly glad when our guests post a positive rating for our property. Thank you for staying with us.

8/10 - 좋아요

Joan

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Bob 님, 2021년 12월 25일
Thank you for taking your time to rate our motel. We are happy that you enjoyed your stay with us.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Affordable clean room
If you are looking for a reasonable rate with a clean space to sleep, this will meet your expectations. There are not any additional creature comforts here, so you get what you pay for. The motel is outdated, but it is clean and the family who owns it is friendly.
2021년 12월에 2박 숙박함
답변 제공: Bob 님, 2021년 12월 20일
We thank you for your honest review. We look forward to being your hosts again whenever you travel to Rolla in the future.

10/10 - 훌륭해요

Mckenzie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved that it was family owned
2021년 11월에 1박 숙박함
답변 제공: Bob Desai 님, 2021년 11월 12일
We really appreciate your comments. It makes us strive to always do better for our guests, who to us are always treated like family! We hope you will certainly come back on your next trip through Rolla.

10/10 - 훌륭해요

Daniel 님, Kaukauna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice room.
2021년 9월에 1박 숙박함
답변 제공: Bob 님, 2021년 9월 29일
We thank you for posting your rating for our “family owned” motel.

10/10 - 훌륭해요

Nadine 님, Greentown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice vintage Motel. Great area with restaurants and gas stations nearby. Very helpful staff.
2021년 8월에 1박 숙박함
답변 제공: Bob 님, 2021년 9월 1일
Thank you for your comments. We hope you will revisit us again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older property, but well maintained (e.g., the bathroom fan actually cleared the moisture). AC had been turned on before our arrival. Owner was friendly, but not intrusive.
2021년 8월에 1박 숙박함
답변 제공: Bob 님, 2021년 9월 8일
Thank you for your review and comments.

8/10 - 좋아요

Cathie

좋아요: 청결 상태, 직원 및 서비스
2021년 8월에 1박 숙박함
답변 제공: Bob 님, 2021년 8월 11일
We thank you for your rating. We look forward to you visiting us in the future.

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Bob 님, 2021년 7월 26일
Thank you for giving us a 10 out of 10 rating.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rustic well done!
1950s motel. That said, it isn't perfect but about as perfect as it can be. Family owned, well kept and CLEAN. Beats the economy motels on the interstate...particularly the CLEAN part. Worth the two mile drive! Thanks guys, we'll be back!
2021년 7월에 2박 숙박함
답변 제공: Bob 님, 2021년 7월 24일
Having read your comments has really elated us. We are so thankful for motivating us to be a nice clean and cozy motel. We’ve now owned this motel for nearly 19 yrs now and keep on trying to add improvements so that all our guests have an enjoyable stay. We look forward to your return visit soon.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nice size room and bathroom. very comfortable and good nights sleep. was in A quiet location and conveinute to restaurants, breakfast location and near a pharmacy. we would stay there again.
2021년 7월에 1박 숙박함
답변 제공: Bob 님, 2021년 7월 21일
Thank you very much for your comments. We certainly look forward to your next visit.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
We have stayed here several times, pre-pandemic, but this time we were sorely disappointed in the lack of cleanliness. We will pass next time.
2021년 6월에 1박 숙박함
답변 제공: Bob 님, 2021년 6월 22일
Thank you for your comments. We have had a huge problem in retaining housekeeping staff ever since the Covid pandemic. So we do admit that the cleanliness issue is something that really worries us. Good help is very difficult to find as a majority prefer to not work as they can claim hefty unemployment benefits. We hope that things will get back to normal soon. Please accept our apologies.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 6월에 1박 숙박함
답변 제공: Bob 님, 2021년 7월 1일
Thank you Anonymous for your rating.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
**Nice lil quaint & cozy motel**
Very nice place to lay your head. Very clean. Nice & friendly lil lady behind the counter. I highly recommend this place! :)
2021년 6월에 1박 숙박함
답변 제공: Bib 님, 2021년 6월 14일
Thank you so much for your comments. We feel vindicated when our guests appreciate our efforts to make the Rustic Motel a great place to stay in Rolla.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Cute little place with amazing owners. Could be a little cleaner, but it was perfect for or needs.
2021년 6월에 1박 숙박함
답변 제공: Bob 님, 2021년 6월 6일
We are so happy to read your review and will definitely improve to clean better. Thank you for staying with us.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 5월에 1박 숙박함
답변 제공: Bob 님, 2021년 6월 5일
Thank you for giving us an 8 out of 10.

4/10 - 별로예요

실제 이용하신 고객

2021년 3월에 1박 숙박함
답변 제공: Bob 님, 2021년 4월 10일
Thank you for your rating.

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Throwback to 1960. Cool mom and pop place in center of everything.
2021년 1월에 1박 숙박함
답변 제공: Bob 님, 2021년 2월 26일
We are so glad to read your comments and the way it reminded you of the Sixties! We hope you will pay us a return visit.

8/10 - 좋아요

Kurt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함
답변 제공: Bob 님, 2021년 2월 12일
Thank you for your 8/10 rating.

10/10 - 훌륭해요

실제 이용하신 고객

2021년 1월에 1박 숙박함
답변 제공: Bob 님, 2021년 2월 5일
Thank you for rating our property with a 5 out of 5.

10/10 - 훌륭해요

Krystal

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 1월에 1박 숙박함
답변 제공: Bob 님, 2021년 1월 26일
We thank you for giving us a 5 out of 5 rating. Looking forward to being your host in the near future!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
The Owner was very nice and helpful, they kept coffee going all night!
2021년 1월에 1박 숙박함
답변 제공: Bob 님, 2021년 1월 10일
Thank you for your comments. We are glad to read that you enjoyed the coffee.

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay in Rolla
Very nice people, a pleasure to visit with them!
2020년 12월에 1박 숙박함
답변 제공: Bob 님, 2020년 12월 14일
Thank you very much for such a positive review.

8/10 - 좋아요

Roger

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: Bob 님, 2020년 12월 14일
Thank you for your rating.