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“I didn’t appreciate the board from the bottom of my mattress , because every time I turned it made a cracking noise . Someone needs to check it out”

“Staff was very friendly and professional. No complaints there. Issue was with the power going out twice during our stay. Also the Jacuzzi took like 30 min to even get remotely lukewarm.”

“Í order a king bedroom even pay extra and got a 2 bedroom, on a noisy area all the time were people singing talking even the staff. We couldn’t sleep.”

“The bedsheets towels were all stained the sink for the bathroom was atrocious. The smell inside. The bathroom was disgusting. The shower was clogged. The towels and bedsheets were disgustingly stained towels were pitch black when they’re supposed to be white.”

“Room very clean”

“Feo”

“Good”

“Habitación muy limpia y agradable para estar. Con ubicación muy buena y es seguro”

“The pool was really good and the staff amazing, the restaurant had great service and room was very comfortable I will comeback again”

“Varios días sin agua caliente y de desayuno se repetía el menú”

“Lo único bonito de esta propiedad era su vista al mar creo que para los precios que tienen los cuartos se me hacen un estilo muy viejo necesitaría modernizarse más cuando dicen que es un Hotel de cuatro estrellas y el agua caliente se acabo y empezó a salir agua fría, El servicio al cliente es de lo peor tienen un personal en el front desk que necesitan ser capacitadas para poder dar un buen servicio de cinco estrellas como dijo la muchacha que era el Hotel está muy sobrevalorado este hotel...

“AC was not working, the door of my room was not working properly.”