룸, 더블침대 2개 | 필로우탑 침대, 미니바, 책상, 노트북 작업 공간

라이언스 게이트 호텔 여행 후기

3 out of 5
라이언스 게이트 호텔
3410 Westover St, McClellan, CA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 450개" "
평점 8 - 좋아요. 1003개 이용 후기 중 263개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 114개" "
평점 4 - 별로예요. 1003개 이용 후기 중 96개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 80개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was clean. They were kind
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용하고 클래식한 분위기, 숙면 보장
출장차 이용했던 호텔이었는데, 전체적인 분위기는 시니어타운 같은 조용한 곳 입니다. 그러나 스태프 멤버의 태도가 너무 좋고, 시설 이용의 불편함을 해결해주는 점이 고마웠습니다. 침구의 경우 매트리스와 베게 질이 매우 푹신한 편인데 허리가 휘는 정도는 아니어서 숙면에는 좋았습니다. 청소 스태프 분들이 부지런하십니다~ 한 가지 단점은, 체육관이 없는 점과 노후한 공용 시설의 미흡함이 조금 아쉬웠습니다. 아침식사는 전형적인 아메리칸 브랙퍼스트 스타일이고, 괜찮은 편이었습니다.
2019년 5월에 6박 숙박함
답변 제공: Manager 님, 2019년 6월 9일
It means so much to have earned your business. We appreciate the feedback regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.

4/10 - 별로예요

Eduardo

별로예요: 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 15일
Hello Eduardo,We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to reach out to us directly with any feedback you'd like to share - we value your input and would love the opportunity to address any concerns you may have. We hope to welcome you back in the future for an improved experience.

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Staff
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello Matthew,We are thrilled to hear that you enjoyed the service provided by our staff during your stay. Our team takes pride in delivering exceptional customer service to all our guests. If you have any further feedback or need assistance, please don't hesitate to reach out to our management team directly.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in fast & friendly
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 11일
Hello Matthew,We are delighted to hear that you found our check-in process efficient and welcoming. Our team strives to provide excellent service to all our guests. If you have any further feedback or suggestions, please feel free to reach out to our management team directly. Thank you for sharing your experience with us.

8/10 - 좋아요

Heather

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Heather,We are thrilled to hear that you found our hotel to be a great place. We strive to provide our guests with a positive experience during their stay. Thank you for taking the time to share your feedback with us. We hope to welcome you back in the future!

6/10 - 괜찮아요

Joseph

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Joseph, We're sorry to hear that your experience was not perfect. Please feel free to reach out to us directly with any feedback you'd like to share so we can address any issues. We hope to welcome you back in the future for an improved stay.

10/10 - 훌륭해요

Charlotte

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice place to stay
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Charlotte,We are delighted to hear that you enjoyed your stay with us. Should you have any further feedback or suggestions, please feel free to contact us directly for future reference. Safe travels!

10/10 - 훌륭해요

MARIE 님, Lawndale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place is hidden, I like it.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 7일
Hello MARIE,We appreciate your positive feedback and are pleased to hear that you enjoyed our secluded location. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Perry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very affordable...friendly staff *(front desk and restaurant), nice security.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Perry,We're delighted to hear you appreciated our friendly staff and security measures during your stay. Your feedback is truly valuable to us as we continue to strive for excellence in guest satisfaction. We appreciate your kind words and hope to welcome you back for another enjoyable experience soon.

10/10 - 훌륭해요

Rachael

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Rachael,We're delighted to hear you had a wonderful stay with us! We look forward to welcoming you back again soon for another memorable experience.

10/10 - 훌륭해요

Ashleigh

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very friendly and helpful staff. The Room was quiet and clean. Pool/hot tub could use a good cleaning. Loved to history of the building!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 1일
Hello Ashleigh,We are delighted to hear that you enjoyed our friendly staff and clean, quiet rooms. We appreciate your feedback regarding the pool/hot tub and will share it with our team for future improvements. It's great to know you appreciated the history of our building during your stay. Thank you for choosing to stay with us.

6/10 - 괜찮아요

Robin

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 1일
Hello Robin, We appreciate you choosing our hotel for your stay. If there were any concerns or feedback you would like to share with us, please don't hesitate to reach out. We aim to continuously improve our services for our guests.

4/10 - 별로예요

Mustafa

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 1일
Hello Mustafa, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any specific concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues you encountered.

10/10 - 훌륭해요

Earlmivia

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel front desk was nice. We asked to be placed on a disable friendly room and we just waited 30mins to have our room ready. Breakfast is also good.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 28일
Hello Earlmivia,We're pleased to hear you found our front desk service accommodating and enjoyed our breakfast offerings. Your feedback about the room wait time has been noted for our continuous improvement. We appreciate your review and hope to welcome you back for another enjoyable stay.

10/10 - 훌륭해요

Glenn 님, san fran

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NICE
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello Glenn,Thank you for taking the time to share your feedback with us. We appreciate your kind words and are delighted to hear that you had a nice stay. Should you have any further comments or concerns, please do not hesitate to reach out to our management team. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

Chunyan 님, Reno

가족 여행
좋아요: 청결 상태
The property is located in a quite and safe neighborhood. It provides easy parking and excellent breakfast. The downside is that elevator is not available at all buildings.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Chunyan, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the quiet and safe neighborhood, along with the easy parking and excellent breakfast. We appreciate your note about the elevator and will take it into consideration for future improvements to enhance our guests' experience.

6/10 - 괜찮아요

Selina

별로예요: 숙박 시설 상태 및 시설
our sink was broken and would not shut off
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Selina, We apologize for any inconvenience caused by the issue with the sink. Your feedback will be shared with our maintenance team for further review and improvement. We appreciate you bringing this to our attention to ensure a better experience for future guests.

2/10 - 너무 별로예요

Scott

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was in a building being renovated, which is fine but there was no mention of it when I booked and would not have had I known. The room itself was also the smallest hotel room I’ve ever seen personally. We asked to be moved and they said there was nothing they could do but I looked online and saw other rooms available.. Ended up moving us to another room for a $50 fee. Felt like a bait and switch and wasted a good part of our evening dealing with it
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Scott, We apologize for the inconvenience you experienced during your stay. We strive to provide accurate information to all our guests, and we regret any misunderstanding regarding the ongoing renovations. Please know that we constantly aim to improve our services and appreciate your feedback for future enhancements. Your comfort is important to us, and we hope you give us another opportunity to meet your expectations in the future.

8/10 - 좋아요

EVELYN

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very old but well maintained hotel. Had a weird vibe in the rooms.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello EVELYN, We appreciate your feedback and are glad you found our hotel well-maintained. We strive to provide a variety of room atmospheres to suit different preferences. Thank you for staying with us, and we hope you enjoyed your overall experience.

10/10 - 훌륭해요

Clarice

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Clarice,We are thrilled to hear that you had a wonderful stay with us! Please do not hesitate to contact us if you have any further comments or suggestions.

10/10 - 훌륭해요

Beverly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had an excellent stay, breakfast was great. We would stay here again
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Beverly,We are thrilled to hear that you enjoyed your stay and that our breakfast met your expectations. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

8/10 - 좋아요

Kimberly

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Need minor adjustments in rooms
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Kimberly, We appreciate your feedback regarding the room adjustments needed for your stay. Please feel free to reach out to our management team directly to discuss any concerns you may have for future visits. Your input helps us improve our guests' experience.

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a great place to stay. I was there for a wedding and it was very comfortable and clean and nice. Great decor and restaurant food and free breakfast.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Kathleen,We are thrilled to hear that you enjoyed your stay with us for the wedding. We take pride in providing a comfortable and clean environment with great decor, delicious restaurant food, and free breakfast for our guests to enjoy. Thank you for your feedback, and we hope to welcome you back in the future.

6/10 - 괜찮아요

Ario

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Dirty hallways
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Ario, We appreciate your feedback concerning the condition of our hallways. Your comments have been noted for our team's review. Should you have any further concerns, please feel free to reach out to our management team.

8/10 - 좋아요

billy 님, sacramento

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I stayed at Lionsgate Hotel for one night during visit to North Highlands CA. Checking in was a breeze & staff was pleasant , professional. My room(ADA) was very clean, neat , comfortable & aesthetically pleasing. Very quiet & well kept area in/ around hotel grounds too! Free breakfast the following morning was delicious and lovingly prepared/presented! Dining facilities were very clean and operated by smiling, helpful, caring staff! Overall stay @ LionsGate Hotel was very good & I would recommend it to family and friends!!A very good hotel for your hard earned money ! Ps “ Rooms like exactly like they are described and depicted on Expedia’s website”!!!!😏👍👍
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello billy,We appreciate your detailed feedback on your recent stay at Lionsgate Hotel in North Highlands, CA. It's fantastic to hear that you enjoyed the ease of check-in, the cleanliness and comfort of your ADA room, as well as the delicious breakfast. Our team takes pride in providing a pleasant and caring environment for our guests. We are delighted to learn of your positive experience and would love to host you, your family, and friends again in the future.

6/10 - 괜찮아요

Rhiannon

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Rhiannon, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. If there are any aspects of your stay that we could have improved, please feel free to reach out to us directly so we can address them accordingly. We look forward to welcoming you back in the future.

8/10 - 좋아요

tino

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Never been in a suite before so I enjoyed that part! I didn’t agree with the hard to find office as I was checking in very late and it was dark I had to call front desk while I was already on property! The staff was friendly helpful always dutiful! The hotel is quiet and seems more like laid back apartments or used to be apartments? The layout is spacious. Some of the areas were in need of updates old carpets, old design but it didn’t bother me all that much. The laundry room was tiny and was locked when I needed to use it so was the pool!! It was ice cold water so that made sense! The laundry I just had to call the office to open it! Then call again later because it was locked again! Hopefully the hotel reads this comment! I appreciate the thoughtful idea of utilizing key cards to access areas on the facility but that seriously needs updating majority of door have key card access but as I recall the only one that worked was access to my room! Thanks because of the service and hard working staff I would probably stay here again they were a big help!
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello tino, We appreciate your feedback on your recent stay with us. We are glad you enjoyed our spacious suites and found our staff friendly and helpful. We apologize if you experienced any inconvenience with the check-in process and accessing certain facilities. Your comments about the layout and cleanliness are duly noted. We strive to continuously improve our services based on guest feedback to enhance the overall experience. Thank you for your understanding, and we hope to welcome you back for another stay.

6/10 - 괜찮아요

Ariana 님, Commerce

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property is not truly renovated and walls were not clean.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Ariana, We appreciate your feedback and apologize for any inconvenience. We always strive to meet our guests' expectations and will share your comments with our team for further improvement. Our aim is to ensure a comfortable and enjoyable stay for all our guests.

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very knowledgeable, friendly and accommodating with our early check-in.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Heather,We are pleased to hear that our staff provided exceptional service during your early check-in. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Danielle

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Danielle,We are joyful to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!

4/10 - 별로예요

Oscar Lopez

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom tub was very dirty and room was old
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Oscar Lopez, We regret to hear about your experience. We appreciate your feedback and will share it with our team for further improvement. Guest satisfaction is our priority, and we encourage all guests to reach out to us directly so we can address any concerns promptly.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The frig in room 3131 does not work. To be fair, I did not complain nor brought it up to the front desk attention. Other than that, the stay was pleasant and accommodating.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello John, We appreciate your feedback and are glad to hear that you had a pleasant stay overall. For any future concerns, please don't hesitate to reach out to our front desk team so we can address them promptly. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Tiffany

가족 여행
좋아요: 편의 시설/서비스
I loved everything about my 3 nights stay. Staff, excellent, rooms beautiful n bed excellent. Breakfast was great. I will stay here everytime I’m in Cali. That’s a must
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Tiffany,We are delighted to hear about your positive experience during your stay with us, from our excellent staff to our beautiful rooms and delicious breakfast. We look forward to welcoming you back again on your future visits to Cali. Thank you for choosing our hotel for your stay.

4/10 - 별로예요

Ricky 님, London

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I found the woman on the front desk when I arrived unhelpful and not welcoming at all. I had to return later that night to ask where breakfast was served and what were breakfast times. This should have been mentioned when I arrived. I was unsure how the coffee machine worked and when I asked her she simply said she doesn’t drink coffee. Thought that was a rude unhelpful reply as she should know how it works even if she doesn’t drink coffee. Part of my floor looked like it was being refurbished or under construction and there was a strong smell of resin in the hallway. No lift to the 2nd floor. There is disabled lift but no one explained how it worked so actually got stuck in it for few minutes as there’s no clear instructions how to use it. Also safe wouldn’t lock properly. Won’t be returning to this hotel or recommending to anyone.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Ricky, We regret to hear about your experience and appreciate you sharing your feedback with us. We aim to provide excellent service to all guests, and we apologize for any inconvenience you encountered during your stay. Our team continuously strives to improve our services, and your comments will be shared with the relevant departments for further review and training purposes. Thank you for bringing these issues to our attention, and we hope you will consider reaching out to management directly to discuss your stay in more detail.

4/10 - 별로예요

Mathew

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Mathew,I'm sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us with any specific feedback from your experience so we can address it accordingly. We value your input and would like to ensure your next stay exceeds your expectations.

10/10 - 훌륭해요

Marky

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Marky,We appreciate your feedback and are glad to hear that you found the hotel clean. Our team works diligently to maintain high standards of cleanliness for all our guests. Should you have any further comments or concerns, please don't hesitate to reach out to our management team for assistance.

10/10 - 훌륭해요

Heng

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s good and quiet
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Heng,We appreciate your feedback on the tranquility of our hotel. Your comfort is our top priority, and we're glad you enjoyed a peaceful stay with us. If you have any other comments or suggestions, please don't hesitate to reach out to us.

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome staff. Totally accommodating. Pleasant n concerned. Room was spotless. Housekeeping exceptional.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Kathy,We're thrilled to hear you had a positive experience with our staff and found your room to be spotless! Providing exceptional service is our priority. Should you have any future inquiries or feedback, please do not hesitate to reach out to our management team directly.

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was perfect for our short stay in American River College.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Joseph,We are thrilled to hear that you had a perfect stay during your time at American River College. We strive to provide a comfortable experience for all our guests. Should you have any further feedback or need assistance, please feel free to reach out to our management team directly. We appreciate your review!

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful modern room. Nice property. Staff super friendly.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello John,We are delighted to hear that you enjoyed our beautiful modern rooms and found our staff to be super friendly. Your kind words are greatly appreciated, and we hope to welcome you back soon for another wonderful stay.

2/10 - 너무 별로예요

Hannah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Hannah, We are sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly with any specific feedback you would like to share. We hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

Ernest

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Upon arrival, to our room which was in the manor lodge, my key was not activated so I had to go back to get it programmed upon the doors opening the entrance rugs were not vacuumed very dirty, also the rug leading to my room was dirty looked like rundown hotel. Our t.v kept turning off. The bed had hole in the top blanket. The place just was not inviting. We left same day.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Ernest, Thank you for your feedback. We apologize for the inconvenience you experienced with your key and the cleanliness of the entrance rugs. We appreciate your comments and will share them with our team for improvements. Your input helps us enhance our services for future guests.

2/10 - 너무 별로예요

Judith

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Judith,We regret to hear about your experience. Please contact us directly to discuss any concerns you may have, allowing us the opportunity to address them appropriately. We value your feedback and aim to improve our services for all our guests.

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Interesting history, I enjoyed staying at a retired US Air Force base. Architecture and accommodations were peaceful and comfortable. Very quiet, yet easy to get to. Friendly staff, food was great.
2023년 8월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Amy,We're thrilled to hear you appreciated the unique history and peaceful atmosphere of our hotel at the retired US Air Force base. It's great to know that you found the accommodations comfortable and enjoyed the quiet surroundings. Our team prides itself on providing friendly service, and we're glad you had a positive dining experience. Thank you for sharing your feedback with us!

6/10 - 괜찮아요

Devon 님, Whitehorse

출장 여행
Average property with the older basic room really showing their age.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Devon,We appreciate your feedback and will take it into consideration for future improvements to our property. Thank you for bringing this to our attention.

10/10 - 훌륭해요

JERALD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good service
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello JERALD,We are glad to hear that you appreciated the service during your stay. If you have any other feedback to share, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Glenn 님, san fran

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Glenn,We're thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

6/10 - 괜찮아요

DAVID

It was quiet. I didn’t see another guest the entire time I was there.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello DAVID, We appreciate your feedback and are pleased to hear that you found our hotel to be quiet during your stay. Your privacy and comfort are a top priority for us, and we strive to create a peaceful environment for all our guests. If you have any further comments or concerns, please feel free to reach out to our management team directly.

10/10 - 훌륭해요

Nathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Nathan,We are stoked to know that you had an excellent experience at our hotel! If you have any more feedback to share, please do not hesitate to reach out to us. We hope to welcome you back soon for another wonderful stay!