외관

하워드 존슨 바이 윈덤 새크라멘토 다운타운 여행 후기

2.5 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 1012개 이용 후기 중 275개" "
평점 8 - 좋아요. 1012개 이용 후기 중 233개" "
평점 6 - 괜찮아요. 1012개 이용 후기 중 176개" "
평점 4 - 별로예요. 1012개 이용 후기 중 143개" "
평점 2 - 너무 별로예요. 1012개 이용 후기 중 185개" "

6.8/10

청결 상태

7.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

4/10 - 별로예요

Ariana

2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

LaTroya

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Refrigerator doesn’t work, light by desk didn’t work, air conditioning unit smelled like urine, the phone worked intermittently. I was told about a room change and that never happened. Noise level at 3 am slammed doors and yelling banging on walls woke me up. Check in experience was horrible so paid for early check in and it didn’t show up in the system. I want a refund
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 22일
Hello LaTroya,Thank you for your time to share the feedback. I am saddened to see you not happy and could see some misunderstanding. We check the room and found everything working good. Share your email and we will snd you the receipt with your early check-In charges.

4/10 - 별로예요

Alexsandra

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

4/10 - 별로예요

Alfred

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent. However building condition is poor, weathered, and needs a serious upgrade. Lots of homeless and drug usage in area after dark.
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 22일
Hello Alfred,Thank you for your time to share the feedback and kind words for our staff efforts. We look forward to serve you again

2/10 - 너무 별로예요

Sheila

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The key system is out of date. Had to walk b ack to the office 3x to get new keys made. One time the new key didn't work Could not turn on the taps in the grimy bath tub. This was fixed on the 2nd day by the repairman. When I asked for a rebate for this and other problems, the manager mentioned that I am "old" so ??? No rebate. Apparently the taps would turn on for someone younger. Floors filthy. Had to ask to have them mopped. That helped but it looks like they vacuum the hard wood floors and do not routinely mop them. Towels limp and looked like they were left there for a long time. Breakfast foods cleared away before the end of the breakfast time period.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 22일
Hello Sheila,I am saddened to see you not happy. We have taken care of each concern on priority. We demonstrated you that everything in room work nicely. Be assure we are taking extra attentions for future

2/10 - 너무 별로예요

Elise

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will not stay here again, needs major clean up and updating for the rooms
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 22일
Hello Elise,Thank you for sharing your feedback. We encourage our guests to share their concerns while being in house and we assure to fix the same on priority

2/10 - 너무 별로예요

Jessica

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room stink, showers are dirty , TV didn’t work
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 21일
Hello Jessica,I am saddened to see you not happy. We request and encourage our guests to share concerns during staying here with the duty manager. We assure to fix the concerns for making our guest comfortable.

6/10 - 괜찮아요

Kaitlin

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Area is not the best, homeless people and trash around the grounds. Pool area dirty and water had film of dirt and hair. Rooms were okay, older furniture and stains present. Window curtains were broken and had to figure out a way to keep window blocked for sleep. Staff was very nice and helpful. Morning breakfast was good.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 21일
Thank You for your time to share the feedback. It helps us improving further

10/10 - 훌륭해요

Rosetta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean rooms, very nice and friendly staff
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 20일
Hello Rosetta,Thank you for sharing your feedback. Positivity encourages everyone to do even better. We look forward to serving you again during your next visit

2/10 - 너무 별로예요

Lauren

단체 여행, 연인과의 여행
I tried to cancell my reservation due to reports of a bed bug infestation. The hotel would not give me my money back. Do not stay here staff is also very rude and not helpful in any way.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 20일
Hello Lauren,We are saddened to see you not happy even without using the room. We encourage our guests to inform any in house concern with front desk or duty manager and be assure we fix the same immediately

6/10 - 괜찮아요

Gaurav

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 21일
Hello Gaurav,Thank you for your time to share the feedback. It helps us improving further.

2/10 - 너무 별로예요

Greg

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My non smoking room wreaked of smoke smell! My toilet didnt flush. Burn marks on the edge of bathtub and no phone. Manager/owner refused to refund my money. He initially told me there would be no refund whatand i should take another room or let maintenance fix the toilet. He was rude and talked over me but thrn suddenly agreed to refund my stay. I think he changed his tune because he was checking other suckers in and didnt want to argue with me. UNLESS YOURE A PROSTITUTE OR ADDICT, DONT STAY HERE!!
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 20일
Hello Greg,I am saddened to see you not happy in spite the fact we go extra mile to fulfill your needs. We found the room in good condition. Thank you for confirming you received your refunds.

8/10 - 좋아요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast Short drive to Old Town Sacramento
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Yza

반려동물 동반 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Called in before making my booking about early check in policies & the possibility (yes, I know it can’t be guaranteed) of an early check in. Was told there would be an additional $30 dollar fee. Woman @ the front counter who could use ethnicity & customer service sensitivity training laughed @ our last name. It was 2 words & often gets booked under one or the other based on the company’s system. Then we were told we couldn’t do an early check in as there was only 1 suite like that in their entire hotel & it was occupied. When I inquired about what time I could call back she rudely asked if I wanted her to call the guests staying in the suite & demand a check out time. Then I was told to “Just walk around town until 3” We “walked around town” until 4 & upon arrival was told that they didn’t know what room we were in. They said they only had 1. New front desk person said, no. They in fact had more. But due to their phone lines & internet being down he didn’t know which room. Then they tried to book me into a different one. Not what I paid for. When I asked for a refund manager wasn’t in. I call Expedia for help and am dumb founded as I am told my room is available because someone told Expedia it was. I had to explain to Expedia that I was at the counter & being told otherwise. To be fair man @ counter was trying to get it cleaned but it’s 5PM. Check in was @ 3. Their hot tub was also down. Man @ counter needs a raise, only good thing about the place. Got my refund. Just, don’t
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 16일
Hello We are saddened to see this misunderstanding. We offered the room but as i was made understand that you didn't wanted to stay, so we made refund to Expedia.

4/10 - 별로예요

Sydney

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No tv remote, doesn't bring us one. Only 1/2 of a blackout curtain. Light in our room all night
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 16일
We are saddened to know that you were not happy. Thank you for sharing your feedback. This helps us improving further

6/10 - 괜찮아요

Justin

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Besides The internet being out when I showed up and it being dirty. The service wasn’t terrible. Front desk staff was calm and did the best he could with what he had. So, that’s a plus.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 16일
We are saddened to know that you were not happy. Thank you for sharing your feedback. This helps us improving further

4/10 - 별로예요

Nick

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had to get two different rooms, one because of the tv, next room door was open and beds hadn’t been made. Both rooms looks like someone had spit on the dresser. There were atleast 8 stray cats in the parking lot. And the staff made me walk back to the lobby 2 times to get new keys.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 16일
We are saddened to know that you were not happy. Thank you for sharing your feedback. This helps us improving further

4/10 - 별로예요

Aaliyah

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were here 5 days and didn’t get any type of visit from the room attendants, not a clean towel, didn’t make the beds, didn’t take the trash, none of the normal stuff you get at hotels! The hot tub was not sanitary to get in, the water was a green brown color and full of dirt and leaves, which is expected because were surrounded by trees, but the pool was much cleaner! We found a metforman pill when we got here, I have a 16 month old we’re lucky didn’t find it and eat it first! We also found an empty pill wrapper smh. Some staff were really nice and helpful, while a couple staff were rude and not so helpful! Beds were pretty hard so my whole body is definitely hurting after so many nights! Probably more I can’t think of right now but that’s most of it! Not a great experience and don’t plan to stay here in the future!
2024년 5월에 4박 숙박함
답변 제공: GM 님, 2024년 5월 16일
We are saddened to know that you were not happy. Thank you for sharing your feedback. This helps us improving further

2/10 - 너무 별로예요

Lahana

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible experience went with our twins that are 8 months old they put us in a suite that smelled like cigarettes 3 other people complained while my husband was up there then could give us a new room because they didn’t have any of the same
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 16일
We are saddened to know that you were not happy. Thank you for sharing your feedback. This helps us improving further

10/10 - 훌륭해요

Amrita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: GK 님, 2024년 5월 12일
Hello Amrita, Thank you for choosing Howard Johnson Sacramento downtown. We are glad to see you happy and look forward to serving you again during your next visit.

4/10 - 별로예요

John

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower head fell off and hit me no hot tub or pool breakfast poor and area not very clean Wyndham you should be ashamed
2024년 3월에 1박 숙박함
답변 제공: GK 님, 2024년 5월 12일
Hello John, We are saddened to see you were not happy with your stay. Be assure your feedback helps improve our work.

2/10 - 너무 별로예요

John

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt like it was a bait and switch hotel. I was spending a really nice hotel from Howard Johnson. But instead it felt like it was A. Econology la quanta inn. I got in at 1230 last night in the morning. And was really tired, I'm a driver and people were fighting out there and smoking, dope and cigarettes and was coming to my room. I called security. I felt very unsafe, I went a refund.
2024년 5월에 1박 숙박함
답변 제공: GK 님, 2024년 5월 11일
Hello John, Thank you for your feedback. It helps us improving further. We have on site security always available to safety of our guest.

8/10 - 좋아요

Lou

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A little confusing because they are in the middle of.chaning trom Howard Johnson to la quinta. Decent breakfast. Juice machine was out tho. Rooms were acceptable. No vending machines. I would stay again. Price was good for options around
2024년 5월에 1박 숙박함
답변 제공: GK 님, 2024년 5월 11일
Hello Lou, Thank you for your feedback. It helps us improving further.

10/10 - 훌륭해요

Isoa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect
2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 5월 9일
Hello IsoaThank you for sharing your feedback. Positive feedback motivates the whole team. We are glad to see you happy and look forward to serving you again during your next visit

6/10 - 괜찮아요

Lynn

a lot of customers coming in after staying the night and complaining. staff having a disagreement in the front lobby
2024년 5월에 1박 숙박함
답변 제공: GK 님, 2024년 5월 7일
Hello Lynn, Thank you for your feedback. It helps us improving further

10/10 - 훌륭해요

Julien

좋아요: 직원 및 서비스, 편의 시설/서비스
Autoroute proche ... a 3km d'auburn , pratiqur avec beaucoup de commerce autour et reataurant
2024년 4월에 1박 숙박함
답변 제공: GK 님, 2024년 5월 7일
Hello Julien,Thank you for choosing Howard Johnson Sacramento downtown. We are glad to see you happy and look forward to serving you again during your next visit.

4/10 - 별로예요

Reginald L Drakeford

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was freeun down.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 6일
Hello Reginald, We are saddened to see you were not happy with your stay. Be assure your feedback helps improve our work

2/10 - 너무 별로예요

Peter 님, San Marcos

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Where can I share a picture of the dirt in the bathtub? Couldn’t take a shower in that!
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 6일
Hello Peter, We are saddened to see you were not happy with your stay. Be assure your feedback helps improve our work

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 4일
Hello Srephanie,Thank you for choosing Howard Johnson Sacramento downtown. We are glad to see you happy and look forward to serving you again during your next visit

2/10 - 너무 별로예요

Rebeca

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a horrible experience in thi hotel to loud at night and early morning wont come back for sure
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 3일
Thank you for your feedback. It helps us improving further

8/10 - 좋아요

Donna Faith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent hotel with good breakfast adjacent to bike/walking path on the river.
2024년 4월에 2박 숙박함
답변 제공: GK 님, 2024년 5월 7일
Hello Donna Faith,Thank you for choosing Howard Johnson Sacramento downtown. We are glad to see you happy and look forward to serving you again during your next visit.

10/10 - 훌륭해요

Jose 님, Lawrenceville

Awesome
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 2일
Hello Jose,Thank you for your feedback. We are glad to see you happy and look forward to serving you again

6/10 - 괜찮아요

Ismael Caballero

2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 5월 22일
Hello Ismael,Thank you for your feedback. It helps us improving further

2/10 - 너무 별로예요

Michaele

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Requested early check in and was asked to only pay the $30 in cash. Fridge didn’t work. Tv volume stuck. Seemed to be a party place in the parking lot.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 1일
Hello Michael for sharing your feedback.30 is early check In fee and we accept both cash or CC.

4/10 - 별로예요

Dante

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty bathroom TV didn’t work Moved to another room; While cleaner, other issue remained
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 29일
Hello DanteThank you for your time to share the feedback. We are saddened to see you not happy and striving more to make you next visit more smiling

2/10 - 너무 별로예요

Manuel Silva

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is NOT a Howard Johnson like you would imagine. It still has La Quinta Inn signage everywhere, and if you like La Quinta, then it's yours to have. The manager was "in the back" doing God knows what while a guest and I were screaming for service, banging on all the doors available, looking EVERYWHERE for this person, and then nonchalantly with a very calm behavior, the manager just said, "Sorry I was in the back". That's just the management of the place. Room: The freezer was frozen and the door was unable to close, smells of smoke in the room and sheets, A/C was in a comma state, dirty bathtubs, not enough breakfast for all guests at 8am and then they complained on us "being late". BAD IN ALL WAYS. DO NOT GO HERE
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 29일
Hello Manual,We are saddened to see you not happy. Be assure that your feedback is important to get us improve further.

2/10 - 너무 별로예요

Wai

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was over charged. Went to ask about it and they couldnt explain why. Manager never called back. Staff yelled and swore at me saying "what the **** is your problem?" When i asked whats going on with the extra charge. I wouldnt have noticed it if i didnt check to pay my bills. After i left, i notified a friend and told him about it. As he was leaving, he notice multiple guest also trying to figure out why they was over charged. I am currently still following the pe ding payment. Room tv and door was broke. Noticed it got worse the second night and told the staffs but they did nothing.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 29일
Hello Wai,We are saddened to see you not happy. You have been charged only for your stay. You have requested for late departure with additional pay of 30, so it was charged. No other charges. We checked the door and it is working good.

10/10 - 훌륭해요

Todd

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We failed to take time changes into account when we made the drive out to Sacramento and arrived far earlier than expected, and were allowed to check in super early. Staff was great, and the room was clean and updated.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 26일
Hello Todd,Thank you for choosing Howard Johnson at Sacramento downtown. We are glad to see you happy and look forward to serving you again during your next visit

8/10 - 좋아요

Charlene

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Beds were clean and comfortable. Biggest complaint was shower and tub weren’t clean, Otherwise the facilities were average, we are aware you are in transition so grace to you. So you get a C
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 25일
Thank you for choosing Howard Johnson at Sacramento downtown. We appreciate your time to share the feedback as it helps us improving further and positive comment give motivation to all team. We look forward to serving you again.

2/10 - 너무 별로예요

Dillon

연인과의 여행
별로예요: 편의 시설/서비스
They had bed bugs so I had to check out immediately
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 25일
Thank you for choosing Howard Johnson at Sacramento downtown. We appreciate your time to share the feedback as it helps us improving further. We look forward to serving you again.

8/10 - 좋아요

Arturo

2024년 4월에 6박 숙박함
답변 제공: GM 님, 2024년 5월 13일
Hello Arturo,Thank you for sharing your feedback.We are glad to see you happy and look forward to serving you again during your next visit

4/10 - 별로예요

Chad

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were very small and basic for the price. They were clean, but the exterior is showing its age. The hotel is located in an unsafe area with homeless encampments all around the property and people sleeping on the sidewalks. Expect alchohol and drug activity in the area. Freeway noise was disruptive to sleep. I would not stay here with small children. For that matter, I would not stay here again myself, even at a lower rate.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 22일
Thank you Chad for your time to share the feedback. I are saddened to see you not happy with the city situation about homeless population. We are putting every possible efforts to take help from city to address the same.

8/10 - 좋아요

Corey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The area isn’t the nicest but the hotel itself is very nice and seemed very clean.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 22일
Hello Corey,Thank you for choosing Howard Johnson and your time to share the feedback. We are glad to see you happy and look forward to serving you again during your next visit.

10/10 - 훌륭해요

Erik

2024년 4월에 1박 숙박함
답변 제공: GK 님, 2024년 5월 12일
Hello Erik, Thank you for your time to share your feedback. We are glad to see you happy and look forward to serving you again during your next visit

6/10 - 괜찮아요

Patricia

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would never stay here again, homeless people everywhere, did not feel safe there. The room was very small and not very clean and no trash can in the room to put your trash in!
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 22일
Hello Patricia,Thank you for sharing your feedback. Please help us to understand what made you recognize about homeless people? Be assure we have no safety issue at property. All rooms are standard size. Your feedback helps us improving further

2/10 - 너무 별로예요

Trisha

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This room was terrible. Looked nothing like the pictures shown online. I was so very disappointed i wish i could give it negative stars. Definitely makes me question ever booking with expedia Austin. Horrible just Horrible
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 22일
We are saddened to see you not happy.This helps us improving further.

10/10 - 훌륭해요

Vero

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this places, this was my first time on Sacramento and I love the hotel !! I definitely recommend and the owner was really nice and helpful…
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 22일
Hello Vero,Thank you for your time to share the feedback.I am glad to see you happy and look forward to serving you again during your next visit

4/10 - 별로예요

Ryan

별로예요: 청결 상태
It looked like the room hadn’t been cleaned properly.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 22일
Hello Ryan,Thank you for your time to share the feedback.Be assure your feedback helps in improving further and we look forward to serving you again during your next visit

6/10 - 괜찮아요

Wade

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My door jam is loose, I Reserve the room for too people All we had amenities for one But the room is clean
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 21일
Hello Wade,Thank you for your feedback. It helps us improving further. Be assure we are working on your better experience

6/10 - 괜찮아요

James

좋아요: 직원 및 서비스, 편의 시설/서비스
Staff was very nice. Too many homeless people cutting across the parking lot..Did not feel safe.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 21일
Hello Wade,Thank you for your feedback. It helps us improving further. Be assure we are working on your better experience