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하워드 존슨 바이 윈덤 새크라멘토 다운타운 여행 후기

2.5 out of 5
하워드 존슨 바이 윈덤 새크라멘토 다운타운
200 Jibboom St, Sacramento, CA

이용 후기

6.6
평점 10 - 훌륭해요. 1005개 이용 후기 중 276개" "
평점 8 - 좋아요. 1005개 이용 후기 중 240개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 174개" "
평점 4 - 별로예요. 1005개 이용 후기 중 139개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 176개" "

6.8/10

청결 상태

7.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

2/10 - 너무 별로예요

John

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt like it was a bait and switch hotel. I was spending a really nice hotel from Howard Johnson. But instead it felt like it was A. Econology la quanta inn. I got in at 1230 last night in the morning. And was really tired, I'm a driver and people were fighting out there and smoking, dope and cigarettes and was coming to my room. I called security. I felt very unsafe, I went a refund.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Lou

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A little confusing because they are in the middle of.chaning trom Howard Johnson to la quinta. Decent breakfast. Juice machine was out tho. Rooms were acceptable. No vending machines. I would stay again. Price was good for options around
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Isoa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect
2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 5월 9일
Hello IsoaThank you for sharing your feedback. Positive feedback motivates the whole team. We are glad to see you happy and look forward to serving you again during your next visit

6/10 - 괜찮아요

Lynn

a lot of customers coming in after staying the night and complaining. staff having a disagreement in the front lobby
2024년 5월에 1박 숙박함
답변 제공: GK 님, 2024년 5월 7일
Hello Lynn, Thank you for your feedback. It helps us improving further

10/10 - 훌륭해요

Julien

좋아요: 직원 및 서비스, 편의 시설/서비스
Autoroute proche ... a 3km d'auburn , pratiqur avec beaucoup de commerce autour et reataurant
2024년 4월에 1박 숙박함
답변 제공: GK 님, 2024년 5월 7일
Hello Julien,Thank you for choosing Howard Johnson Sacramento downtown. We are glad to see you happy and look forward to serving you again during your next visit.

4/10 - 별로예요

Reginald L Drakeford

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was freeun down.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 6일
Hello Reginald, We are saddened to see you were not happy with your stay. Be assure your feedback helps improve our work

2/10 - 너무 별로예요

Peter 님, San Marcos

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Where can I share a picture of the dirt in the bathtub? Couldn’t take a shower in that!
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 6일
Hello Peter, We are saddened to see you were not happy with your stay. Be assure your feedback helps improve our work

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 4일
Hello Srephanie,Thank you for choosing Howard Johnson Sacramento downtown. We are glad to see you happy and look forward to serving you again during your next visit

2/10 - 너무 별로예요

Rebeca

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a horrible experience in thi hotel to loud at night and early morning wont come back for sure
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 3일
Thank you for your feedback. It helps us improving further

8/10 - 좋아요

Donna Faith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent hotel with good breakfast adjacent to bike/walking path on the river.
2024년 4월에 2박 숙박함
답변 제공: GK 님, 2024년 5월 7일
Hello Donna Faith,Thank you for choosing Howard Johnson Sacramento downtown. We are glad to see you happy and look forward to serving you again during your next visit.

10/10 - 훌륭해요

Jose 님, Lawrenceville

Awesome
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 2일
Hello Jose,Thank you for your feedback. We are glad to see you happy and look forward to serving you again

2/10 - 너무 별로예요

Michaele

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Requested early check in and was asked to only pay the $30 in cash. Fridge didn’t work. Tv volume stuck. Seemed to be a party place in the parking lot.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 1일
Hello Michael for sharing your feedback.30 is early check In fee and we accept both cash or CC.

4/10 - 별로예요

Dante

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty bathroom TV didn’t work Moved to another room; While cleaner, other issue remained
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 29일
Hello DanteThank you for your time to share the feedback. We are saddened to see you not happy and striving more to make you next visit more smiling

2/10 - 너무 별로예요

Manuel Silva

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is NOT a Howard Johnson like you would imagine. It still has La Quinta Inn signage everywhere, and if you like La Quinta, then it's yours to have. The manager was "in the back" doing God knows what while a guest and I were screaming for service, banging on all the doors available, looking EVERYWHERE for this person, and then nonchalantly with a very calm behavior, the manager just said, "Sorry I was in the back". That's just the management of the place. Room: The freezer was frozen and the door was unable to close, smells of smoke in the room and sheets, A/C was in a comma state, dirty bathtubs, not enough breakfast for all guests at 8am and then they complained on us "being late". BAD IN ALL WAYS. DO NOT GO HERE
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 29일
Hello Manual,We are saddened to see you not happy. Be assure that your feedback is important to get us improve further.

2/10 - 너무 별로예요

Wai

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was over charged. Went to ask about it and they couldnt explain why. Manager never called back. Staff yelled and swore at me saying "what the **** is your problem?" When i asked whats going on with the extra charge. I wouldnt have noticed it if i didnt check to pay my bills. After i left, i notified a friend and told him about it. As he was leaving, he notice multiple guest also trying to figure out why they was over charged. I am currently still following the pe ding payment. Room tv and door was broke. Noticed it got worse the second night and told the staffs but they did nothing.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 29일
Hello Wai,We are saddened to see you not happy. You have been charged only for your stay. You have requested for late departure with additional pay of 30, so it was charged. No other charges. We checked the door and it is working good.

10/10 - 훌륭해요

Todd

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We failed to take time changes into account when we made the drive out to Sacramento and arrived far earlier than expected, and were allowed to check in super early. Staff was great, and the room was clean and updated.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 26일
Hello Todd,Thank you for choosing Howard Johnson at Sacramento downtown. We are glad to see you happy and look forward to serving you again during your next visit

8/10 - 좋아요

Charlene

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Beds were clean and comfortable. Biggest complaint was shower and tub weren’t clean, Otherwise the facilities were average, we are aware you are in transition so grace to you. So you get a C
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 25일
Thank you for choosing Howard Johnson at Sacramento downtown. We appreciate your time to share the feedback as it helps us improving further and positive comment give motivation to all team. We look forward to serving you again.

2/10 - 너무 별로예요

Dillon

연인과의 여행
별로예요: 편의 시설/서비스
They had bed bugs so I had to check out immediately
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 25일
Thank you for choosing Howard Johnson at Sacramento downtown. We appreciate your time to share the feedback as it helps us improving further. We look forward to serving you again.

4/10 - 별로예요

Chad

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were very small and basic for the price. They were clean, but the exterior is showing its age. The hotel is located in an unsafe area with homeless encampments all around the property and people sleeping on the sidewalks. Expect alchohol and drug activity in the area. Freeway noise was disruptive to sleep. I would not stay here with small children. For that matter, I would not stay here again myself, even at a lower rate.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 22일
Thank you Chad for your time to share the feedback. I are saddened to see you not happy with the city situation about homeless population. We are putting every possible efforts to take help from city to address the same.

8/10 - 좋아요

Corey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The area isn’t the nicest but the hotel itself is very nice and seemed very clean.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 22일
Hello Corey,Thank you for choosing Howard Johnson and your time to share the feedback. We are glad to see you happy and look forward to serving you again during your next visit.

6/10 - 괜찮아요

Patricia

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would never stay here again, homeless people everywhere, did not feel safe there. The room was very small and not very clean and no trash can in the room to put your trash in!
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 22일
Hello Patricia,Thank you for sharing your feedback. Please help us to understand what made you recognize about homeless people? Be assure we have no safety issue at property. All rooms are standard size. Your feedback helps us improving further

2/10 - 너무 별로예요

Trisha

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This room was terrible. Looked nothing like the pictures shown online. I was so very disappointed i wish i could give it negative stars. Definitely makes me question ever booking with expedia Austin. Horrible just Horrible
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 22일
We are saddened to see you not happy.This helps us improving further.

10/10 - 훌륭해요

Vero

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this places, this was my first time on Sacramento and I love the hotel !! I definitely recommend and the owner was really nice and helpful…
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 22일
Hello Vero,Thank you for your time to share the feedback.I am glad to see you happy and look forward to serving you again during your next visit

4/10 - 별로예요

Ryan

별로예요: 청결 상태
It looked like the room hadn’t been cleaned properly.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 22일
Hello Ryan,Thank you for your time to share the feedback.Be assure your feedback helps in improving further and we look forward to serving you again during your next visit

6/10 - 괜찮아요

Wade

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My door jam is loose, I Reserve the room for too people All we had amenities for one But the room is clean
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 21일
Hello Wade,Thank you for your feedback. It helps us improving further. Be assure we are working on your better experience

6/10 - 괜찮아요

James

좋아요: 직원 및 서비스, 편의 시설/서비스
Staff was very nice. Too many homeless people cutting across the parking lot..Did not feel safe.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 21일
Hello Wade,Thank you for your feedback. It helps us improving further. Be assure we are working on your better experience

2/10 - 너무 별로예요

Rahim

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Too noisy, staff too slow at check in. Smelly and old.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 21일
Hello Rahim,Thank you for sharing your feedback. It helps improving further.

6/10 - 괜찮아요

Diana

아이를 동반한 가족 여행, 출장 여행, 가족 여행
Very small beds for a double “bedroom”. Very limited breakfast choices.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 21일
Hello Diana,Thank you for your time to share your thoughts.It helps us to improve further.We have standard double bed rooms. Seems you were looking for Queen beds

10/10 - 훌륭해요

Nina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The price was right however too many homeless
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 20일
Hello Nina,Thank you for your time to share the feedback. Positive feedback are welcome. I will share this with team so they all get motivated. We look forward to serving you again during your next visit

2/10 - 너무 별로예요

Jean Paul 님, Downey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 21일
Hello Jean,Thank you for your feedback. It helps us improving further. Be assure we are working on your better experience. Please help by sharing your specific concern to enable us improving on same

10/10 - 훌륭해요

Carlos

2024년 4월에 1박 숙박함

8/10 - 좋아요

Lisa

출장 여행, 가족 여행
좋아요: 청결 상태
Waited 25 minutes for the front desk person to arrive upon check-in. Upon check out went to front desk three times nobody was there left the key in the room. Called four different times to let them know we had checked out no answer no ability to leave a message.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 19일
Hello Lisa,Thankyou for your time to share the feedback. I apologize for the concerns shared and assure you to take care of this. We look forward to serving you again during your next visit

2/10 - 너무 별로예요

Tyler

2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 20일
Hello Tyler,Thank you for your time to share the feedback.You can help us more by sharing your specific concern and be assure we will fix on priority. As per our records, we have not received any concern during stay

8/10 - 좋아요

Esau

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There is NO Howard Johnson. It is now a La Quinta Inn.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 18일
Hello Esau,Thank you for choosing Howard Johnson Sacramento. We are glad to see you happy and look forward to serving you again during your next visit

8/10 - 좋아요

Angela

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
While it's not the fault of the hotel, they are next to a homeless camp which made me feel unsafe walking around the property.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 17일
Hello Angela,Thank you for your feedback and concerns. We are pleased to inform you that city is helping to clear all the homeless camps around property and you will have more smiling stay next time.

2/10 - 너무 별로예요

Frank

별로예요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 18일
Hello Frank,Thankyou for your time to share the feedback. We are saddened to see that you didn't find us matching your expectations. Your feedback is important it helps in improving further

10/10 - 훌륭해요

Esteban

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area is a little rundown due to the homeless population but thew Hotel was clean and comfortable and the staff were very friendly and got me checked in with no problems at all. I would definitely go here again.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 16일
Hello Esteban,Thank you for sharing your feedback.I am glad to see you happy and shall be sharing your appreciation with team which will make them all motivated. We look forward to serving you again

10/10 - 훌륭해요

Nancy

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
To many homeless in the area
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 16일
Hello NancyThank you for sharing your feedback.I am glad to see you happy and shall be sharing your appreciation with team which will make them all motivated. We look forward to serving you againWe are working upon your concerns also to make your next visit more happy

10/10 - 훌륭해요

Martin

2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 6일
Hello Martin,Thank you for your time to share your feedback.We are glad to see you happy and look forward to serving you again during your next visit

8/10 - 좋아요

Anita H

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태
I like the fact that the property was accommodating for my pets & had a continental breakfast. I was uneasy about the homeless population on the outside of the property & there was no visible security
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 15일
Hello Anita,Thank you for sharing your feedback. We are glad to see you happy with our services and also taking care of your concerns. We are putting every possible efforts to address the homeless issue surround property.

10/10 - 훌륭해요

Adam

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like
2024년 4월에 1박 숙박함
답변 제공: GK 님, 2024년 4월 14일
Thank You Adam for your time to share the feedback. It helps us improving continuously. We look forward to serving you again during your next visit.

6/10 - 괜찮아요

Laura

Check in was rocky but a nice lady just starting her shift was very pleasant and took care of me. I thought it was odd that the workers were not speaking in English in front of their patrons and it felt awkward. There was a noisy dog barking for over an hour. I called the front desk to address it and was hung up on.
2024년 4월에 1박 숙박함
답변 제공: GK 님, 2024년 4월 14일
Thank You Laura for your time to share the feedback. It helps us improving continuously. We look forward to serving you again during your next visit.

6/10 - 괜찮아요

Michael 님, Garden Grove

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: GK 님, 2024년 4월 14일
Hello Michael, Please share your specific concern to enable us improving further.

10/10 - 훌륭해요

Michaela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simple to locate, very clean and felt safe.
2024년 2월에 1박 숙박함
답변 제공: GK 님, 2024년 4월 13일
Thank You Michaela for your time to share the feedback. It helps us improving continuously. We look forward to serving you again during your next visit.

6/10 - 괜찮아요

Brenda

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hay homeless en las afueras y le da un aspecto de inseguridad al hotel, las fotos que publican no son como las de las habitaciones.
2024년 4월에 1박 숙박함
답변 제공: GK 님, 2024년 4월 13일
Thank You Brenda for your time to share the feedback. It helps us improving continuously. We look forward to serving you again during your next visit.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: GK 님, 2024년 4월 13일
Thank You Michael for your time to share the feedback. It helps us improving continuously. We look forward to serving you again during your next visit.

4/10 - 별로예요

Alison

2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 1일
Thank you Alison for sharing your feedback. Please share your specific concern to help us improving further

8/10 - 좋아요

Carla

2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 30일
Hello Carla,Thank you for your time to share the feedback.We are glad to see you happy and look forward to serving you again during your next visit

2/10 - 너무 별로예요

Jim

별로예요: 숙박 시설 상태 및 시설
Tv did not work
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 11일
Thank You Jim for your time to share the feedback.It helps us improving continuously. We look forward to serving you again during your next visit.

4/10 - 별로예요

Alejandro

2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 28일
Hello Aljendro,Thank you for your time to share the feedback. It helps us improving further