아침 식사, 점심 식사 및 저녁 식사 제공

더 시티즌 호텔, 오토그래프 컬렉션 여행 후기

4 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 593개" "
평점 8 - 좋아요. 1003개 이용 후기 중 206개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 107개" "
평점 4 - 별로예요. 1003개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 50개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quaint -- but nicely renovated
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 26일
Mary, thank you for your kind words about The Citizen Hotel, Autograph Collection. The team at the hotel is delighted that you enjoyed the charm and renovations. We hope to welcome you back soon!

10/10 - 훌륭해요

Tosha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Tosha, thank you for the fantastic rating! The Citizen Hotel, Autograph Collection is thrilled to see you enjoyed your stay. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Kayla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love it.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 12일
Kayla, we're thrilled to hear you enjoyed your stay at The Citizen Hotel, Autograph Collection! We look forward to the opportunity to welcome you back again.

8/10 - 좋아요

Michael Patrick

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 13일
Michael, thank you for choosing The Citizen Hotel, Autograph Collection and contributing a rating. We're thrilled to see your stay was satisfactory, and we would love the opportunity to provide you with an even more memorable experience next time you visit. We appreciate your feedback.

10/10 - 훌륭해요

Emma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just a very good hotel with great staff
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 12일
Emma, thank you for your stellar feedback. Here at The Citizen Hotel, Autograph Collection, we're delighted to hear that you've enjoyed our services and appreciated the excellent job done by our team members. We value your kind words and hope to welcome you back soon!

8/10 - 좋아요

Amy

출장 여행
별로예요: 직원 및 서비스
My room was near the elevator. Other than that, almost everything else was not ideal. The service was bad because they were busy. There was a long line to check in, it was so noisy I voukd barely hear the employee checking me in, its really sketchy outside and around the hotel...just not interested in coming back.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 5일
Amy, we appreciate your feedback and sincerely regret to hear that some aspects of your experience did not meet your expectations. We understand you faced inconveniences with the check-in process and ambient noise. Ensuring our guests are comfortable and well-served is our top priority, and it certainly appears we didn't hit the mark on your visit. While we can't change the neighborhood surroundings, we continuously strive to improve the guest experience inside our premises. We hope you'd consider us for a future visit so that we can display the better quality of service that we aim to provide.

10/10 - 훌륭해요

Anastacia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at this property are top notch. From the valet staff, front desk staff, and restaurant staff the service is lovely. I'm not certain how often they conduct PMs on air systems etc. The only miss I noticed is that the exhaust fan in the bathroom could use attention. Beyond that everything else was great.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 5일
Anastacia, it's lovely to hear that you recognized our dedicated team members at The Citizen Hotel, Autograph Collection for their exceptional service. We appreciate your observation regarding the bathroom fan and assure you that we constantly strive to maintain all aspects of our property to the highest standards. We look forward to hosting you again soon.

8/10 - 좋아요

Stefanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 2일
Stefanie, thank you for choosing The Citizen Hotel, Autograph Collection for your stay. Knowing that you have given us a high rating encourages our team to strive for excellence. We're looking forward to your next visit.

10/10 - 훌륭해요

Kim

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Kim, thank you for your high rating of The Citizen Hotel, Autograph Collection! We're delighted to see you enjoyed your stay and hope to welcome you back soon.

6/10 - 괜찮아요

Richard

좋아요: 청결 상태, 직원 및 서비스
Liked the historic bldg. Did not like the small size of the room, it was a challenge getting in and out of the king size bed without hitting the walls. did not like the shortage of night tables next to the bed. did not like not having access to the upper floors for viewing purposes. did not like not being able to get a detailed invoice at check out. staff said they could not provide, that i have to contact you. that's terrible customer service........
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
Richard, it's regrettable to hear about your experience. Your feedback regarding the room size and lack of bedside tables is duly noted. We understand it may be inconvenient not to have viewing access to certain floors and not receiving a detailed invoice upon check-out. Our team members are usually efficient in addressing these concerns, so your comment is surprising. We appreciate your criticism and will ensure it's used to improve our guest experience.

10/10 - 훌륭해요

joan alejo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property. Aesthetically - cool design. Appreciate the security and attendants at the door. Friendly staff. Clean rooms. I’d def stay there again.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 29일
Joan, thank you for sharing your experience at The Citizen Hotel, Autograph Collection on Expedia. We're thrilled you enjoyed our unique design aesthetic and that our security measures enhanced your stay. It's wonderful to hear that our team members were friendly, and that the cleanliness of our rooms met your expectations. Your positive feedback fills us with joy, and we can't wait for your next visit.

10/10 - 훌륭해요

Palak

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
love the vibe and ambiance, convenient to get around from!
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 26일
Palak, it's wonderful to hear that you enjoyed the unique atmosphere that The Citizen Hotel, Autograph Collection offers. Convenience of location is one of our strong points, and we're glad to have contributed to a positive stay. We appreciate your review and look forward to seeing you again in the future.

10/10 - 훌륭해요

manrup

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 25일
Manrup, thank you for choosing The Citizen Hotel, Autograph Collection. We're pleased to see that you had an enjoyable stay, and it means a lot to us that you took the time to rate our hotel. We truly appreciate it. Looking forward to welcoming you again in the future!

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a fun older building. Fun feeling of history. Fun references to the political climate.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
James, it's fantastic to hear how much you enjoyed the unique charm and historical ambiance at The Citizen Hotel, Autograph Collection. We're thrilled that the atmosphere delighted you and added fun to your stay. We pride ourselves on our distinctive theme and are glad it contributed to your experience. We hope to welcome you back soon.

10/10 - 훌륭해요

shannon

2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 13일
Shannon, it's wonderful to see your five-star rating of The Citizen Hotel, Autograph Collection. We are thrilled you had a delightful experience. We hope to have the pleasure of welcoming you back soon!

10/10 - 훌륭해요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful architecture and friendly staff
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 23일
Mike, we're delighted to hear that you appreciated The Citizen Hotel, Autograph Collection's stunning design. Our team members strive to create a welcoming atmosphere for our guests, and it seems they succeeded during your stay. We hope to serve you again in the future.

4/10 - 별로예요

Chris

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Room we were given was placed next to elevator/mechanical room which made noises all night and morning.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 22일
Chris, we regret to hear that your recent stay was affected by noise from nearby areas. It's important that our guests have a peaceful and comfortable experience. On your next visit, we encourage you to connect with our team members so they can insert requests to allocate rooms at quieter locations.

10/10 - 훌륭해요

Linda

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I will never stay here again.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 22일
Linda, it's truly disappointing to hear about your recent experience. It's crucial for guests to feel comfortable and satisfied during their stay. Feedback such as yours helps us identify potential areas for improvement. We hope to have a chance to provide you with an enhanced experience in the future.

10/10 - 훌륭해요

Juan

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 11일
Juan, thank you for the top-notch rating for The Citizen Hotel, Autograph Collection. We're thrilled to see you enjoyed your stay. It's our goal to create exceptional experiences for our guests and we hope to welcome you back soon. Safe travels!

8/10 - 좋아요

Monica 님, Hollister

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Older but clean and well kept.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Monica, thank you for sharing your experience at The Citizen Hotel, Autograph Collection. We're delighted to know you appreciate its prime location and well-maintained ambiance. Your kind words motivate our team to continue upholding high cleanliness standards. We look forward to welcoming you back.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 29일
Laura, it's great to see that your stay at The Citizen Hotel, Autograph Collection was excellent! We're truly thankful for your perfect rating on Expedia. Looking forward to welcoming you back for another memorable stay. Safe travels!

6/10 - 괜찮아요

david 님, Amarillo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel!!!! However we were in room 310, and right outside there is a nightclub and traffic light. We had zero sleep until 3:40am. Extremely loud outside even bring up on the 3rd floor.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
David, it's heartening to hear that you found The Citizen Hotel, Autograph Collection outstanding. Nevertheless, we regret that some aspects of your stay regarding potential distractions affected your rest. Rest assured, your feedback is valuable and it will certainly be considered as we continuously look to enhance the overall guest experience. We hope to better serve you upon your next stay wherein a quiet room might be a suitable choice for you.

4/10 - 별로예요

Carly

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 26일
Carly, we regret to see your rating and wish we had more details to understand where we fell short of expectations. We aim to improve our service and your input would be greatly appreciated. If there are any specific issues that you faced during your stay, please feel free to share with us for future improvements. Thank you for your feedback.

10/10 - 훌륭해요

Shelbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Shelbie, it looks like your stay at The Citizen Hotel, Autograph Collection was a pleasant one. Our team is thrilled to have been able to provide you with an excellent experience. We look forward to welcoming you back on your next visit.

6/10 - 괜찮아요

joseph

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 21일
Thank you for sharing your feedback, Joseph.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

10/10 - 훌륭해요

cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Cynthia, thank you for choosing The Citizen Hotel, Autograph Collection and sharing your experience. We're glad to know your stay was delightful and hope to serve you again on your next visit!

10/10 - 훌륭해요

Ned

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience. Will do it again
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Ned, it's wonderful to hear that you had such a positive time at The Citizen Hotel, Autograph Collection. Our team is thrilled to know we'll have the opportunity to host you again in the future. Thank you for your lovely review. Safe travels until then.

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful!
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Barbara, we're absolutely delighted to hear such positive feedback about The Citizen Hotel, Autograph Collection. Thank you for choosing our establishment for your stay. We hope your next visit will be as pleasant as the previous one.

2/10 - 너무 별로예요

Jimmy 님, Alamo

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Jimmy, we're sorry to hear that your stay didn't meet your expectations. We sincerely value all feedback and welcome the opportunity to improve wherever we can. We hope you might consider giving us another chance in the future to make a better impression. Your satisfaction is our top priority.

10/10 - 훌륭해요

Yoshira

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Valet service was really convenient. Great views and very clean rooms. Walking distance to many food options.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 28일
Yoshira, thank you for highlighting the convenience of our valet service, scenic views, and cleanliness of the rooms at The Citizen Hotel, Autograph Collection. It's wonderful to know that our location helped you enjoy an array of dining options. We look forward to serving you again soon.

10/10 - 훌륭해요

Madeline

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Thank you for the 5/5 rating, Madeline!It's excellent you enjoyed your time at The Citizen Hotel, Autograph Collection so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 - 훌륭해요

Sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is so clean and elevated. Loved my stay here. The bed was comfy & the room was nicely decorated. The restaurant & bar downstairs is where we spent most of our time. Will for sure be staying here again
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Sara, thank you for taking the time to share your pleasant experience at The Citizen Hotel, Autograph Collection. We're delighted to read that you enjoyed our immaculate facilities and the tasteful decor of your room. It's wonderful to know that our comfortable bed provided a great night's rest. We're thrilled that our downstairs bar and restaurant became your main hub of activity and enjoyment. We greatly anticipate your return for another memorable stay.

6/10 - 괜찮아요

Della 님, Saint Augustine

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The property is downtown Sac with a lot of homeless people around the neighborhood. I traveled alone (female) I didn’t feel comfortable walking in the neighborhood alone. The hotel is very historic with rich history.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 17일
Della, it's concerning to hear you felt a bit uneasy in the surrounding area during your visit, but we're glad to note your appreciation of our hotel's distinct historic essence. Personal comfort and safety is paramount, please know our on-site team is always ready to assist or offer advice on local transportation. We thank you for your feedback and would be pleased to welcome you again in the future.

10/10 - 훌륭해요

Patricia

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved it!
답변 제공: Customer Service 님, 2024년 3월 15일
Patricia, it's wonderful to hear that you had such an excellent experience at The Citizen Hotel, Autograph Collection. We cherish your kind words and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Tyler

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Tyler, thank you for your five-star Expedia rating of The Citizen Hotel, Autograph Collection. We're thrilled to see that you enjoyed your experience with us and appreciate your support. We look forward to welcoming you back during your next visit.

10/10 - 훌륭해요

Rosie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Thank you for the 5 out of 5 rating, Rosie!We're thrilled to see how much you enjoyed staying at The Citizen Hotel, Autograph Collection. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 - 훌륭해요

Chloe

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Chloe, thank you for taking the time to rate The Citizen Hotel, Autograph Collection. Since there's no in-depth feedback, we would love to hear more about your enjoyable visit whenever you have a moment to spare. We appreciate your support and we look forward to welcoming you back for another outstanding stay.

10/10 - 훌륭해요

Celina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel and its staff are perfect. It’s beautiful and well kept. The staff are incredibly sweet and everyone was very attentive. The restaurant is beautiful and the food, amazing. Bravo
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Celina, it's wonderful to hear that you had a flawless experience at The Citizen Hotel, Autograph Collection. Your appreciation for the splendid aesthetics, attentive team members, and delectable cuisine fills us with pride. Thank you for applauding our establishment. We eagerly anticipate your next visit.

10/10 - 훌륭해요

Meaghan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this property, the decor and sophistication was great! Prosecco upon arrival made it feel like a vacation :). Only downside was the $50 parking, which seems obsurd for one night.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Meaghan, it's delightful to hear that The Citizen Hotel, Autograph Collection was able to provide a vacation-like atmosphere for you, marked by elegant decor and a welcoming Prosecco. Additionally, we recognize your concerns about parking expenses. Kindly understand that our rates are competitive within the area, but we constantly look into guest suggestions to enhance the overall stay experience. Looking forward to your next stay with us!

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not great
The hotel is right across from a pretty gnarly park and over all the rooms are really loud if you are facing Jay or 10th street since there is a night club there as well.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
We regret to hear about your recent experience. It's disappointing to know that the exterior noise impacted your stay with us. We understand how important restful sleep is and we'll take this feedback seriously. Located in an active urban area, noise levels might be higher at times. We strive hard to make our guests' stay comfortable, and we're always seeking ways to make improvements. We hope to have the opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

Joanna

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Joanna, thank you for your top score rating of The Citizen Hotel, Autograph Collection! We're thrilled you enjoyed your stay and hope to welcome you back in the near future. We aim to make every guest experience memorable. Safe travels!

10/10 - 훌륭해요

Rob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and good location. Cool old building nicely repurposed.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Rob, it's great to hear that you found The Citizen Hotel, Autograph Collection to be conveniently located and appreciated the adaptive reuse of our historic structure. We're delighted you had a positive experience with our exceptional colleagues. We eagerly await your return in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
Thank you for the great rating!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at The Citizen Hotel, Autograph Collection! We hope you plan on staying with us again soon!We're looking forward to your next visit!

8/10 - 좋아요

Meredith

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Thank you for taking the time to leave us a 4/5 rating, Meredith!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at The Citizen Hotel, Autograph Collection.

10/10 - 훌륭해요

Yuri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 24일
Yuri, it's wonderful to hear you had a five-star experience at The Citizen Hotel, Autograph Collection. We're delighted you enjoyed your stay and we can't wait to welcome you back in the near future.

10/10 - 훌륭해요

Daniel

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Thanks for the perfect rating, Daniel!We're pleased to hear that you have fully enjoyed your stay at The Citizen Hotel, Autograph Collection, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

2/10 - 너무 별로예요

Jonathon

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Let them know if you are not going to Valet!
The hotel itself idle fine and there were no issues with the actual room, but I was charged for valet parking and I never parked a car with the hotel or had any conversations with anyone about parking my car.
2024년 2월에 2박 숙박함
답변 제공: Leah 님, 2024년 2월 20일
We are very sorry for the inconvenience. We have credited your account a refund on valet.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 20일
Anthony, thank you so much for your rating. Everyone at The Citizen Hotel, Autograph Collection is delighted to know that you had a great stay with us. We hope to see you again soon.

10/10 - 훌륭해요

Ariana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Ariana, we're thrilled to know that you enjoyed your stay at The Citizen Hotel, Autograph Collection. We sincerely appreciate your top rating and we look forward to the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 18일
Thank you for the fantastic rating, Lisa!We strive to make all of our guests feel welcome and relaxed during their time at The Citizen Hotel, Autograph Collection! We can't wait to see you again soon.